Oracle EBS Order Management & Retail Support Consultant==All visa no GC==Passport copy must
US Staffing open position
Oracle EBS Order Management & Retail Support Consultant (L2 Support)
Philadelphia, PA (Onsite)
6+ Month
Need a candidate from Retails industry who worked on Order management and Advance pricing
Job Summary:
We are seeking an experienced Oracle EBS R12 Consultant with strong expertise in Order Management and Advanced Pricing, along with hands-on L2 Support experience in Oracle Retail modules. The ideal candidate will be responsible for application support, issue resolution, and monitoring critical batch processes and integrations across retail systems.
Key Responsibilities:
Application Support & L2 Operations
- Provide L2 production support for Oracle Retail and EBS applications.
- Troubleshoot and resolve incidents within defined SLAs.
- Perform root cause analysis (RCA) for recurring issues.
Oracle Retail Modules Support
- Support and maintain the following modules:
- Oracle RMS (Retail Merchandising System)
- Oracle RESA (Retail Sales Audit)
- Oracle RHIM (Retail Invoice Matching)
- Oracle GL (General Ledger)
- Merchandising systems
Batch Monitoring & Integration
- Monitor batch jobs, interfaces, and data pipelines.
- Ensure smooth execution of daily/weekly batch cycles.
- Investigate and resolve failures in integrations and workflows.
Technical Development & Data Handling
- Write and optimize SQL and PL/SQL queries for troubleshooting and data fixes.
- Work with Databricks for data processing and analytics support.
- Manage and support integrations using Oracle Integration Cloud (OIC).
Stakeholder Collaboration
- Coordinate with business users, functional teams, and technical teams.
- Provide timely updates and ensure minimal business disruption.
Required Skills & Qualifications:
- 8+ years of experience in Oracle EBS R12 Order Management & Advanced Pricing.
- Strong hands-on experience in Oracle Retail modules (RMS, RESA, RHIM, GL).
- Proven experience in L2 Production/Application Support.
- Strong expertise in:
- SQL / PL-SQL
- Databricks
- Oracle Integration Cloud (OIC)
- Experience in batch job monitoring and troubleshooting integrations.
- Good understanding of retail business processes.
Preferred Skills:
- Experience with incident management tools (ServiceNow, Jira, etc.)
- Knowledge of data warehousing and ETL processes
- Strong analytical and problem-solving skills
Work Mode:
- Onsite role in Philadelphia
Key Highlights:
- Critical role in Retail ERP support ecosystem
- Exposure to end-to-end Oracle Retail & EBS landscape
- Opportunity to work on integration-heavy and data-driven environments