Please look for Technical Product Owner with experience in CI/CD pipelines, cloud infrastructure, DevOps, or SRE concepts
Role :- Technical Product Owner with retail or E-commerce or restaurant Experience
Location
:- Louisville, KY (Hybrid) (on site Tuesday and Thursday )
Job Description :-
**Product & Backlog Management**
- Support and contribute to the product roadmap for internal developer
platforms (CI/CD (Continuous Integration/Continuous Deployment),
infrastructure, observability, automation tools) supporting US.
- Own and manage the product backlog, translating customer needs into clear
epics, user stories, and acceptance criteria.
- Track and report on product metrics such as adoption, user satisfaction,
operational efficiency, and productivity indicators.
- Communicate product updates, prioritization decisions, and progress to
cross-functional stakeholders.
- Support planning, intake, and capacity management activities for platform
initiatives.
**Stakeholder Engagement**
- Gather and represent feedback from internal engineering teams through
interviews, surveys, office hours, and ongoing engagement.
- Partner closely with engineering teams (SRE (Site Reliability Engineering),
DevOps, Solutions Architecture) to balance product priorities with technical
execution.
-
**Platform Adoption & Automation**
- Support adoption of platform capabilities through customer-focused
prioritization and clear communication.
- Contribute to self-service and automation initiatives that reduce manual
support work and improve developer efficiency.
Required Qualifications
- 1–2+ years of experience in product management or technical product
ownership.
- ~3 years of experience working on technical products for technical users
(engineers, developers, IT teams).
- Experience owning and managing a product backlog in an Agile environment.
- Experience with user research, requirements gathering, and translating needs
into product deliverables.
- Familiarity with product metrics and measuring adoption or outcomes.
- Ability to collaborate effectively with engineering and cross-functional
stakeholders.
- Bachelor's degree in any field (technical degree preferred but not required).
Preferred Qualifications
- Experience with
developer tools, internal platforms, or infrastructure-related products.
- Familiarity with CI/CD pipelines, cloud infrastructure, DevOps, or SRE
concepts.
- Exposure to automation, self-service platforms, or workflow tooling.
- Technical background or prior hands-on experience working closely with
engineers.
- Experience contributing to developer experience or productivity initiatives.
- Product management certifications or formal product training.
- Experience in a
consumer-scale digital platform environment such as QSR (Quick Service
Restaurant), retail, or high-transaction systems.
- Familiarity with restaurant technology or POS (Point of Sale) systems.