Application Support Specialist||Rochester Hills MI

[Adarsh Kumar]

Role: Application Support Specialist

Location: Rochester Hills , MI

Position will be on-site 5 days a week Rochester Hills, as the primary function of the role is to support Client while Court is in session

 

Application Support Specialist  Rochester Hills, MI

 

Application Support Specialist

• Onsite position in the Client providing end user PC and software support and troubleshooting for Court staff and the public.
• Respond to and resolve technological issues for court staff (including judges and judicial staff).
• Ability to learn the MiFILE application, and other Court specific line of business technologies including audio visual/recording equipment, with the aim of supporting business users and the public in their day-to-day use of systems.
• Interface with County IT team on incidents and problems that need higher level technical support.  
• The Courts operate as an on-premises environment.
• Contractor will interview with and report to District Court Administrator.

Environment: Court Audio Video broadcast/recording technology such as JAVS, BIS, hybrid meeting technology, such as Zoom, Courts MiFile solution, Adobe Acrobat, Microsoft Visio, Microsoft Office Suite, SharePoint, and others.

 

 

Regards,

Adarsh