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Grethe Presnar

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Aug 2, 2024, 10:14:14 AM8/2/24

to rechtoforni

I have a 1st generation ipod touch running ios 3.1.3. I want to run netflix on it but when I try to install from itunes I get the message "The app "Netflix" was not installed on the IPOD because it requires a newer version of IPOD software." I have read from goggling this issue that netflix streaming on the 1st gen ipod is possible. What am I doing wrong? Or is this not possible at all?

I was running netflix on an itouch first generation ios 3.1.3 untill the glich with the app store. The newest update will not run on it now and I lost the original version when I reset the Itouch thinking the problem was on my end. I am looking for an archived app somewhere. You'd think apple would support people who have older devices by keeping the older versions that were compatable archived and available. If I find one I will post the link to the file here.

I bought 2 iPod touch 1st Gen's for my little kids for christmas. The only reason I bought them was so the kids could watch netflix on them. So I get them home Nov 20th 2011 and download netflix and start streaming music its great! Then on christmas morning there is an update for the netflix app and bam now my kids can't watch netflix WTH Apple and Netflix this is rediculous! I can't believe you just kill support for a device without mentioning it in your blog Netflix or on your community pages Apple! I am so mad right now!

That's completely up to Netflix. Apple is not involved; they can't decide for Netflix what features will and will not be supported, what hardware requirements the developer decides will be required, and can't make announcements for any developer; that's the developer's responsibility and perogative.

The 1st-gen iPod touch was discontinued well over three years ago, and has significantly lower performance than current iPods. So the lack of support for those older devices and versions of iOS in new versions of any app is not at all surprising.

If you had said it's "incompatible" instead of "cannot handle it" or specified the version of the Netflix, perhaps the new Netflix app is so incredible, or rather it "does so much" MORE, you might be within the realm of having some useful input, but the following:

Sorry, Michael, but there's nothing more anyone can say. The current version of Netflix's app requires iOS 4, which cannot run on the first-generation iPod touch. If you didn't keep a backup copy of the old version of the Netflix app, there's nothing you can do since that old version has been replaced.

Lightning av adapter to HDMI no longer working after IOS16 update. Updated to current iOS 16.0.3 using Apple certified cord, turned off and on, phone is updated and backed up. It work until ios16. Another phone works, but not updated to the iOS16. For example Netflix mirrors from phone to tv and will play the trailer, but once I hit play the screen goes black and says now playing on your tv. But is not playing anything. How can I fix this issue? Thank you.

Not helpful at all. The update to IOS 16 is not compatible with the AV digital lightning plug. We full time RV and do not have WiFi. We depend on the AV plug adapter. We even bought a new one. My wife just purchased the new 14, she had s 6 which worked great. Our iPad worked great until we updated to the 16. Now nothing works. You all need to fix this and quick passing the buck to the other streaming platforms.

I called tech support and got to one of the higher-ups. He actually acknowledged it is an IOS 16 series software issue and that Apple is aware of it. Trouble is, he didn't give any specifics as to when it would be fixed or how. He thought probably through another IOS upgrade. Yikes !! Very maddening.

I am having the same issues with streaming Netflix, Prime Video, HBO Max, etc. I've upgraded to iOS 16.1 as well, without any successful "fix". I am using a certified Apple OEM lightning to HDMI adapter. I've attempted the use of all SIX of my certified Apple OEM lightning to HDMI dongles with zero success of each. Either I have a black screen on my TV with audio or I have no audio and a "stuttering" video display whereby the video plays in slow motion for a second then pauses, plays again in slow-mo for a second then pauses...and so forth. Currently ONE streaming apps worked successfully...Disney+. I find it a sickening shame that I've paid for six lightning to HDMI cables at the cost of nearly $50 each and the so called "much needed" updates fail to accommodate and keep useful purpose with an Apple designed and sold accessory.

My original issue was that the "Lightning Digital AV Adapter" stopped working for one specific iPhone (connecting via HDMI to a TV for screen mirroring and Fitness+ playback). The TV would not recognize any input, the same adapter worked with a different iPhone.

My wife and I sat down this evening to watch a Prime Video we had been looking forward to watching......could not use our lightning to HDMI adaptor since updating our phones to iOS 16.2-----unbelievable. I've spent hard earned money on cables and an official Apple adapter so we can mirror movies to our TV screen in the rural area we live. Everything has worked perfectly the last couple of years until updating our iPhones to the latest software. I've been a loyal Apple customer for over 35 years and this takes the cake. We are so disappointed in how this has been handled by Apple. There should have been an immediate update released to address this issue. Apparently we are one household out of many that are presently dealing with this issue. We also do a lot of traveling in our motor home and will not be able to mirror movies to our tv until this issue is fixed. Highly disappointed.

This is ridiculous advice. Both my adaptors worked perfectly with the equipment I have until I updated to IOS 16 and now neither works! Also tried them on 2 tv's so it is not anything that I can do to fix it. This is a major bug that apple needs to fix.

Holy THANK YOU for that comment. I live remote and have spent many hours and money trying to figure out what is wrong with my phone and/or device and Apple keeps blowing it off with aloof canned suggestions and responses that are totally not helpful but incredibly time taxing.

I have a similar problem...with most of my streaming apps. Using the lightning to HDMI adaptor works fine for screen mirroring, such as using google, or photos, static content, but not for video. I've read recently that there are quite a few people with similar issues. Most of my streaming apps play, but are choppy, and have no audio. It seems this happened after I upgraded to an iPhone 14, and ios16. Everything worked great previously, iPhone 11, ios15.7. Help?

Although I have used Pandora on my iPhone for years I am suddenly getting a "Cannot Connect to Pandora" "Please check your network connection and try again" There is nothing else on the screen and my WiFi is working. I can connect to Pandora on my Mac and Smart TV. Any suggestions?

After updating to the most recent firmware build, I am unable to connect to Pandora. I uninstalled the app, restarted the phone, reinstalled the app, and tried to connect both with wi-fi and cellular data - all to no avail. Since I deleted the app, it briefly asks me to login before the error message is displayed. SO, I'm unable to login, as the error message covers the login area of the screen. Any help will be much appreciated.

Unfortunately, using a VPN while trying to stream Pandora is not currently supported. We recommend checking if you can make an exception for Pandora in your VPN settings, or if you can safely disable any VPN connections while listening to Pandora. You may want to contact the support team of your VPN for further assistance.

Well, I wondered why Pandora works on my CPU with the VPN on so I checked the settings on my phone and saw that the VPN was set to Canada. I chose a location closer to my actual location and viola, Pandora is working again. Thanks for getting back to me.

@chillywaters Sadly, we can only legally offer Pandora services to listeners located in the United States at this time. This applies equally to free and paid accounts, as well as Pandora on all computers and supported devices, including offline. Audio content streaming regulations differ from country to country, and we are still working on acquiring the proper licenses so we can offer Pandora in even more places around the world.

I am having the exact same problem. I cannot use Pandora on my iPhone or watch via Sprint Network, only from WiFi. I had never had this issue before and believe it started happening when I upgraded to 2012.1 version of Pandora. This is extremely annoying as a premium subscriber...I cant use Pandora while running or in my car. PLEASE FIX!

Is there any update on this issue? I upgraded my iOS to the most recent version, 14.3 and I still have the same problem. Pandora will only work with Wi-Fi which means I cant listen in my car or while I go running. Other services work fine on the Sprint network like Spotify, email, etc. Plus, I am paying for a premium subscription. I cant imagine I am the only one with this issue.

@Skairkrowe I completely understand where you're coming from. At this time, I do not have any updates on this issue or an ETA of when it will be fixed. However, I can assure you that our engineering team is aware of this issue.

LOS GATOS, Calif., Aug. 26 /PRNewswire-FirstCall/ -- Netflix, Inc. (Nasdaq: NFLX) today announced the availability of its free Netflix App for iPhone and iPod touch, allowing Netflix members on plans starting at just $8.99 a month to instantly watch a vast selection of TV episodes and movies streamed to their iPhone or iPod touch at no additional cost.