reCaptcha error on Chrome and Firefox

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javier.isaai

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Oct 11, 2010, 5:59:15 PM10/11/10
to reCAPTCHA
Refer to the following URL: http://ccq.simpleit.com.mx/ (base domain),
and http://ccq.simpleit.com.mx/ (login page --recaptcha here.)

It all works perfectly using Internet Explorer, you are redirected to
the login page and everything loads correctly. Notice that the
reCaptcha validation shows up when clicking the text on the lower-left
section of the login form. Using Windows Internet Explorer version:
8.0.7600.

Google Chrome: when redirecting to the login page and loading it,
after everything is loaded except for the reCaptcha, as its loading
script is triggered you will see that the screen will go blank and
instead it will only display the reCaptcha stuff, getting rid of the
rest of the page contents. If you refresh the login page at this
point, everything will display correctly. Notice that the reCaptcha
validation shows up when clicking the text on the lower-left section
of the login form. Using Google version: 6.0.472.63.

Mozilla Firefox: when the login page is about to finish loading and
the reCaptcha code is triggered you will find that the page will go
blank and will never finish loading, it will instead hang forever
trying to retrieve contents from somewhere in the Google domains. No
refresh tricks will make it work. Using Firefox version: 3.6.10.

Further info: I am using Windows 7, developing on the PHP platform.
Additionally: if on the code I happen to remove the <?php echo
recaptcha_get_html($recaptcha_public_key); ?> code, then everything is
very swift and speedy.

Any ideas?

javier.isaai

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Oct 11, 2010, 6:09:59 PM10/11/10
to reCAPTCHA
As an update: everything works perfectly on the new Firefox Beta
4.0b6, slow loading, but OK.

P JH

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Oct 12, 2010, 5:07:21 AM10/12/10
to reca...@googlegroups.com
You appear have a hosting problem - your website is not reachable:

[emtpjhlaptop-/home/svn2/svn/ccu/trunk]$nslookup ccq.simpleit.com.mx 8.8.8.8
Server: 8.8.8.8
Address: 8.8.8.8#53

Non-authoritative answer:
Name: ccq.simpleit.com.mx
Address: 69.175.68.138

[emtpjhlaptop-/home/svn2/svn/ccu/trunk]$ping 69.175.68.138
PING 69.175.68.138 (69.175.68.138) 56(84) bytes of data.
64 bytes from 69.175.68.138: icmp_seq=1 ttl=49 time=109 ms
64 bytes from 69.175.68.138: icmp_seq=2 ttl=49 time=104 ms
^C
--- 69.175.68.138 ping statistics ---
2 packets transmitted, 2 received, 0% packet loss, time 1760ms
rtt min/avg/max/mdev = 104.182/106.728/109.275/2.567 ms
^[[A[emtpjhlaptop-/home/svn2/svn/ccu/trunk]$curl 69.175.68.138
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>406 Not Acceptable</title>
</head><body>
<h1>Not Acceptable</h1>
<p>An appropriate representation of the requested resource / could not
be found on this server.</p>
<p>Additionally, a 404 Not Found
error was encountered while trying to use an ErrorDocument to handle
the request.</p>
</body></html>
[emtpjhlaptop-/home/svn2/svn/ccu/trunk]$curl http://ccq.simpleit.com.mx/ -Li
curl: (6) Couldn't resolve host 'ccq.simpleit.com.mx'
[emtpjhlaptop-/home/svn2/svn/ccu/trunk]$echo "69.175.68.138
ccq.simpleit.com.mx" >>/etc/hosts
[emtpjhlaptop-/home/svn2/svn/ccu/trunk]$curl http://ccq.simpleit.com.mx/ -Li
HTTP/1.0 406 Not Acceptable
Date: Tue, 12 Oct 2010 09:06:38 GMT
Server: Apache
Content-Length: 370
Content-Type: text/html; charset=iso-8859-1
X-Cache: MISS from admin.office
X-Cache-Lookup: MISS from admin.office:3128
Via: 1.0 admin.office:3128 (squid/2.6.STABLE21)
Connection: close

<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>406 Not Acceptable</title>
</head><body>
<h1>Not Acceptable</h1>
<p>An appropriate representation of the requested resource / could not
be found on this server.</p>
<p>Additionally, a 404 Not Found
error was encountered while trying to use an ErrorDocument to handle
the request.</p>
</body></html>

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--
PJH

javier.isaai

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Oct 12, 2010, 12:16:25 PM10/12/10
to reCAPTCHA
The website is working properly. I don't get any HTTP errors, but
since you mentioned it I did some tests on my PC's local web server.
Everything behaves exactly as described in this post, meaning the
errors are there regardless of hosting profiles.

Regards,

-
Javier R.
> > andhttp://ccq.simpleit.com.mx/(login page --recaptcha here.)

javier.isaai

unread,
Oct 12, 2010, 12:54:08 PM10/12/10
to reCAPTCHA
I have implemented a quick fix to the problem. When loading the login
page for the very first time I do a page reload via javascript,
allowing for the glitch to disappear upon the next display.

If you still would like to contribute and try to find a permanent fix,
then just wait for the login page to reload and display everything
correctly, after that please type http://ccq.simpleit.com.mx/ (the
base URL) in the address bar. From the base URL you will be redirected
once again to the login page, but this time it will ignore the refresh
fix, and it will end up displaying the error as described in this
topic.

Thank you for your contributions.
> > > andhttp://ccq.simpleit.com.mx/(loginpage --recaptcha here.)
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