getting browser incompatibility error for IE11

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Recaptcha_Beginner

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Jun 22, 2016, 8:36:36 AM6/22/16
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Hello,

We are trying to implement Recaptcha V2 for a site of ours. IE11 is the official browser utilized within the company. Recaptcha is correctly displayed for Chrome and Firefox but for Internet Explorer it is not getting displayed and we get error msg -

"Please upgrade to a supported browser to get a reCAPTCHA challenge.

Alternatively if you think you are getting this page in error, please check your internet connection and reload.

Why is this happening to me?"

We have tested for following IE11  version 11.0.32

As far as we know this is the latest IE verison and we are not able to understand why we are getting this error. PFA the screenshot as well.

Thank you very much for the help.

recaptcha issue IE11.jpg

Seth Munroe

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Jun 22, 2016, 5:59:57 PM6/22/16
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Make sure that the site or domain are not set in your Comaptibility Mode settings in IE.

Also, make sure that you are not setting the document compatibility mode on the site with any meta tags or http headers. The only exception is that setting an http header with "X-UA-Compatibilble" "ie=edge" is acceptable and will override any users settings that try to force lower version compatibility.

I've read that you can also just start the first line of your html with:
<!DOCTYPE html>

that's mentioned in this article:

I've successfully used the http header method, but I have no personal experience with the DOCTYPE or the meta tag. I've read that some people have said that the meta tag comes too late in some cases to help with the issue though.

I hope that helps.

-Seth
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