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A Grizzly Salesman said "Don't Buy This......"

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Bill Rittner

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Jan 25, 2003, 2:09:07 PM1/25/03
to
If I were you I would contact Grizzly customer service. They will be honest.
Even if there are problems they will work very hard to resolve them. Then go
to the store and buy the saw you want.

--
Bill Rittner
R & B ENTERPRISES

wr...@ntplx.net

"Don't take this life too seriously.......nobody
gets out alive" (Unknown)

Remove "no" to reply


John Long

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Jan 25, 2003, 2:38:49 PM1/25/03
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On Sat, 25 Jan 2003 11:17:35 -0600, Jack Forbes <hij...@fidnet.com>
wrote:
>
>To keep this short, I'm wasn't sure whether he really was trying to
>help me or just get me to buy a higher costing bandsaw.

Not knowing the salesperson or being there, I could assume, if here
were paid on commission (been there, done that...never again), that he
was just trying to get a little bit more out of you since you were
already eager to buy something. If Grizzly had a problem with a
product, they shouldn't be showing it or selling it til the problems
were resolved (or else customers will just keep bringing the problem
items back in for repairs or refunds, which does nobody any good).

>
>So, we left and didn't buy either one.

Looks like his attempt to make a bigger sale backfired on him.

>
>What do you think?
>

I think you should buy the one you wanted to buy, not the one the
salesperson wanted you to buy.


John Long

John Long

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Jan 25, 2003, 2:41:51 PM1/25/03
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On Sat, 25 Jan 2003 19:38:49 GMT, John Long
<lon...@N-O-S-P-A-M.sc.rr.com> wrote:

>Not knowing the salesperson or being there, I could assume, if here
>were paid on commission (been there, done that...never again), that he


Oops! Typing too fast, not thinking fast enough. ..."if HE were paid
on commission"...etc.

John Long

David A. Frantz

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Jan 25, 2003, 3:20:20 PM1/25/03
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Well I can't say if they are having specific problems with anyone model
of saw, but at the lower end your talking about I could see the
possibilities. My biggest concern is that the rep directed you to a
smaller capacity machine.

This I believe is a mistake on his part. You obviously had put some
time into figuring out your needs, to lead someone in a direction of
lesser capacity is un professional in my opinion. So from that
perspective I would consider anything the rep had to say as suspect.

My suggestion would be to consider spending more money on a 14" saw
if you believe that there are issues with the one you originally intended
to buy. Seldom will it be a mistake to buy a machine that has more
capacity then you originally wanted. Finally there is a great deal of
competition in the 14" saw range.

If your stuck on 12" saws consider going with a jet. Understand that
these are on sale next week at woodcraft. Granted even on sale your
doubling your money, but I don't think you will find a jet salesman
telling you they have problems with their machine.

Dave

On Sat, 25 Jan 2003 12:17:35 -0500, Jack Forbes wrote:

> Hi All
>
> Last Thursday, I went to the Springfield, MO Grizzly store. While there
> I happened to see the Model G8976 12" throat BandSaw.
>
> I had been looking at Bandsaws for awhile, watching prices. I don't
> need much or need often the abilities of a bandsaw. However, when I saw
> the price of $139.95. I decided that would work. I liked the 12"
> throat. I had already convinced the SWMBO, and had already pulled the
> card out to take to the cashier, when the salesman came up and asked, if
> I needed help. I said no, and showed him what I was going to buy. He
> then commenced to tell me that they had a better one, pointing to the
> model G1052 9" bandsaw for $179.95. Without me asking, he went on to
> tell me that they had been having problems with the 12" model.


>
> To keep this short, I'm wasn't sure whether he really was trying to help

> me or just get me to buy a higher costing bandsaw. Here I was,
> standing there with the 12" saws card already in my hand ready to take
> to the cashier. I told the wife, who agreed, that it might be dumb to
> go ahead and buy something that we had been told had problems.


>
> So, we left and didn't buy either one.
>

> What do you think?
>
> Jack
> My e-mail address is real.
> Feel free to use it.
> I know how to delete spam.


-----= Posted via Newsfeeds.Com, Uncensored Usenet News =-----
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jobel

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Jan 25, 2003, 4:32:34 PM1/25/03
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Sounds like Bait and switch to me. I would have gone to the manager of
the store and told him what the guy said. It might have cost him his
job and justly so. I needed a switch for my Powermatic TS and the
thing was about $40, as I remember, high for just a switch. Anyhow I
was complaining a little about the price and the salesman said "Well
you shouldn't have bought that piece of junk in the first place. Well
I was livid and told him that he was the SOB that sold it to me. I
made enough racket that they heard me all over the store and the owner
came out to see what was th matter. I explained and the guy was fired
on the spot. Sales people don'r need to treat folks that way. I
wouldn't have bought the BS either and would be very reluctant to by
anything else from them .There are too many places to spend your money
without putting up with crap to spend it.
JL

On Sat, 25 Jan 2003 11:17:35 -0600, Jack Forbes <hij...@fidnet.com>

Nova

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Jan 25, 2003, 4:54:34 PM1/25/03
to
Jack Forbes wrote:

> Hi All
>
> Last Thursday, I went to the Springfield, MO Grizzly store. While
> there I happened to see the Model G8976 12" throat BandSaw.

<snip>

> To keep this short, I'm wasn't sure whether he really was trying to
> help me or just get me to buy a higher costing bandsaw. Here I was,
> standing there with the 12" saws card already in my hand ready to take
> to the cashier. I told the wife, who agreed, that it might be dumb
> to go ahead and buy something that we had been told had problems.
>
> So, we left and didn't buy either one.
>
> What do you think?

I took a look at both bandsaws on Grizzly's web site. The Model G8976 12"
is a three wheel bandsaw. These types are well known for breaking
blades. The Model G1052 9" bandsaw, although having a smaller throat, is
a two wheel bandsaw and is capable of cutting thicker stock (4 1/8" vs. 3
7/8"). A two wheel bandsaw is mush less prone to blade breakage.

I'd say that the salesman was being "up front" in the advice he gave you.
For the $40.00 difference in price it is my belief the G1052 would provide
a better value.

In the past I have been told by Grizzly's technical department against
purchasing certain Grizzly products (bandsaw blades). I was told I "could
do much better purchasing the blades elsewhere." I didn't listen and
ordered them anyway. The tech sure knew what he was talking about.

--
Jack Novak
Buffalo, NY - USA


Tom O'Connor

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Jan 25, 2003, 6:01:13 PM1/25/03
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I don't know about the Grizzly, but I bought a 12" Delta and wish someone
convinced me to buy the 14" Tom

Edwin Pawlowski

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Jan 25, 2003, 6:56:50 PM1/25/03
to

"Jack Forbes" <hij...@fidnet.com> wrote in message

> I told the wife, who agreed, that it might be dumb
> to go ahead and buy something that we had been told had problems.
>
> So, we left and didn't buy either one.
>
> What do you think?

I think you did the right thing. The 12" cut you are talking about is from a
three wheel model. From what I've read, they are a PITA to set up. As for
the 9", it is closer to being a toy than a tool. Poor accuracy, limited
blades, etc.

You may not be able to justify the $850 for a Delta 14", but look at the Jet
and Ridgid models. While close to double your original budget number, they
are a real tool that will last many happy years of cutting. Look for used
also. Remember the cry once saying.
Ed
e...@snet.net
http://pages.cthome.net/edhome

Joe Wells

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Jan 25, 2003, 2:00:51 PM1/25/03
to
On Sat, 25 Jan 2003 11:17:35 -0600, Jack Forbes wrote:

> Hi All
>
> Last Thursday, I went to the Springfield, MO Grizzly store.<snip>

> the salesman came up and asked, if
> I needed help. I said no, and showed him what I was going to buy. He
> then commenced to tell me that they had a better one, pointing to the
> model G1052 9" bandsaw for $179.95. Without me asking, he went on to
> tell me that they had been having problems with the 12" model.
>

That's... weird. I've been to the Springfield store a couple of times and
never felt any pressure to buy anything that I didn't specifically ask
for or already have in the cart.

Now that I've taken a look at the G8976 in the catalog, I think he might
be right. Something in the dim resesses of my memory is recalling
postings of grief and anguish over similar three-wheel benchtop bandsaws.

Google Groups appears to be unavailable now (probably due to the latest
MS SQL worm), so I can't look it up. Anyone with a three-wheeler bandsaw
care to comment?

--Joe Wells

Tbone

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Jan 25, 2003, 11:56:41 PM1/25/03
to
I think that you are getting it all wrong. It looks like the salesman WAS
looking out for the customer here. Looking at the specs for the 3 wheel
12" bandsaw, it doesn't look like it is up to any really hard work. The
maximum cutting height is only 3 7/8 " and with the variable speed, it looks
like its 3/4 HP motor is a universal motor. Then with a weight of only 38
lbs, how heavy duty can it be. I believe that the salesman suggested the 9"
heavy duty because it was the closest in price, far more durable, and has
more to offer for the price.


"John Long" <lon...@N-O-S-P-A-M.sc.rr.com> wrote in message
news:nnp53vkuie7k0b3nn...@4ax.com...

woodstrapper

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Jan 26, 2003, 1:04:51 AM1/26/03
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Nova <nova...@verizon.net> wrote in message news:<3E33078B...@verizon.net>...

> Jack Forbes wrote:
>
> > Hi All
> >
> > Last Thursday, I went to the Springfield, MO Grizzly store. While
> > there I happened to see the Model G8976 12" throat BandSaw.
>
> <snip>
>
>
> I took a look at both bandsaws on Grizzly's web site. The Model G8976 12"
> is a three wheel bandsaw. These types are well known for breaking
> blades. The Model G1052 9" bandsaw, although having a smaller throat, is
> a two wheel bandsaw and is capable of cutting thicker stock (4 1/8" vs. 3
> 7/8"). A two wheel bandsaw is mush less prone to blade breakage.
<snip>
For what it's worth, I had trouble with my 3 wheel Delta 16". It was
ok with wider blades but I couldn't get my thinner (1/4") resaw blades
to stay on the wheels. I know this doesn't tell you about the
Grizzly, but it might be a problem common to three-wheelers.

Brad

Edwin Pawlowski

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Jan 26, 2003, 8:33:24 AM1/26/03
to

"jobel" <jo...@pldi.net> wrote in message
news:m3r53vssjkr587dfr...@4ax.com...

> Sounds like Bait and switch to me. I would have gone to the manager of
> the store and told him what the guy said. It might have cost him his
> job and justly so.

That's a laugh. He tried to get him to spend $40 more for a better saw. That
would net him maybe $2 higher commission. The store would make a whopping
$10 more profit.

Did you ever think that the salesman was being honest? There are some
around that truly try to help the customer. That is one reason I go to the
Woodcraft store in my area and look for a particular sales person. Ed know
what tools I have already. He helps me get the best deal. Often he will show
me a more economical tool that the first one I looked at, he makes me aware
of coming sales that may not have been in the flyer yet.

Perhaps this salesperson was also a woodworker and has some experience with
the saw. Perhaps he knew that problems truly did happen. You are correct
about going to the manager. Tell him that this guy is concerned about the
customers getting the best value and should be given a raise.
Ed
e...@snet.net
http://pages.cthome.net/edhome

jobel

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Jan 26, 2003, 9:51:25 AM1/26/03
to
I'll back off from my comments early post. I did not realize that the
BS was a three wheeler. The salesman really did do you a favor. How
ever he should have explained why he was telling you not to buy it
Three wheel BS are bad news at least every one that I have ever tried
to get to cut right. It sounds like a lack of communication on his
part. But I am still not sure if I would want him working for me in my
store if I had one.
.JL
thatOn Sat, 25 Jan 2003 11:17:35 -0600, Jack Forbes
<hij...@fidnet.com> wrote:

>Hi All
>
>Last Thursday, I went to the Springfield, MO Grizzly store. While
>there I happened to see the Model G8976 12" throat BandSaw.
>

>I had been looking at Bandsaws for awhile, watching prices. I don't
>need much or need often the abilities of a bandsaw. However, when I
>saw the price of $139.95. I decided that would work. I liked the 12"
>throat. I had already convinced the SWMBO, and had already pulled

>the card out to take to the cashier, when the salesman came up and


>asked, if I needed help. I said no, and showed him what I was going
>to buy. He then commenced to tell me that they had a better one,
>pointing to the model G1052 9" bandsaw for $179.95. Without me
>asking, he went on to tell me that they had been having problems with
>the 12" model.
>

>To keep this short, I'm wasn't sure whether he really was trying to

>help me or just get me to buy a higher costing bandsaw. Here I was,
>standing there with the 12" saws card already in my hand ready to take

>to the cashier. I told the wife, who agreed, that it might be dumb


>to go ahead and buy something that we had been told had problems.
>

>So, we left and didn't buy either one.
>

Chris Schanck

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Jan 26, 2003, 11:23:08 AM1/26/03
to
Joe Wells <joew...@joewells.org> wrote in message news:<3e32dae7$1...@news.teranews.com>...
>
> ...

>
> Google Groups appears to be unavailable now (probably due to the latest
> MS SQL worm), so I can't look it up. Anyone with a three-wheeler bandsaw
> care to comment?

I have a working King-Seeley (Craftsman) 1950's three wheel bandsaw. I
added a 1/2HP motor from Grizzly (original motor smoked when it ran),
cleaned nearly all of it, and it has been a real workhorse for me, in
spite of the 3-wheel-edness of it. Yesterday it cut 3 feet of 8/4
maple, so I have turned off my search for a restorable used
14-16incher for the moment.

It is a fairly heavy beast compared to the delta 3-wheel the Borg
carries.

Blades do appear to break a bit easier than in the 2-wheel models...

Chris

Steven G. Kargl

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Jan 26, 2003, 12:45:59 PM1/26/03
to
In article <kus73vsm2t06fomma...@4ax.com>,

jobel <jo...@pldi.net> writes:
> I'll back off from my comments early post. I did not realize that the
> BS was a three wheeler. The salesman really did do you a favor. How
> ever he should have explained why he was telling you not to buy it
> Three wheel BS are bad news at least every one that I have ever tried
> to get to cut right. It sounds like a lack of communication on his
> part. But I am still not sure if I would want him working for me in my
> store if I had one.

It takes two to have a conversation. The OP
could have said: "Oh, that BS is $40 more and
only has a 9 inch capacity. Why is it a better
choice than the 12 inch BS?" At this point the
saleman could have give the pros and cons on each
BS.

It's a sad commentary on our society when we
automatically suspect someone is out to get
us when in fact s/he may actually have had
concern for our best interest.

--
Steve

KGreen

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Jan 26, 2003, 1:26:43 PM1/26/03
to
Did you not notice that you just contradicted yourself? You are saying that
the salesperson who tried to tell the original poster that the 12" bandsaw
was having problems BEFORE the sale was not honest. Then you turn around
and give an example about the salesman NOT doing this with your purchase of
a tablesaw switch and you again are saying he is dishonest. Which is it??
Should a salesman tell a customer on the front end that an item is not going
to meet their expectation after they get it home and point them to an item
which they will be happy with or should he wait until they come back?? You
can't have it both ways. You sound like one of those "customers" who will
never be satisfied and "someone (the salesperson) is going to have to pay
for this....likely with their job." I may be wrong but this is how I
interpret your message.


"jobel" <jo...@pldi.net> wrote in message
news:m3r53vssjkr587dfr...@4ax.com...

long48

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Jan 26, 2003, 2:54:23 PM1/26/03
to
> It takes two to have a conversation. The OP
> could have said: "Oh, that BS is $40 more and
> only has a 9 inch capacity. Why is it a better
> choice than the 12 inch BS?" At this point the
> saleman could have give the pros and cons on each
> BS.
>
> It's a sad commentary on our society when we
> automatically suspect someone is out to get
> us when in fact s/he may actually have had
> concern for our best interest.
>
> --
> Steve

Correct-a-mundo. I can remember working in retail a few years back, and a
customer kept asking me "But which is the better model?" Well, it depends on
what you've got to spend, how much space you have to put it in, what sort of
use it''s going to receive, etc. There is no "Better", quite often there's
what's just right for a given cutomer's needs and budget.


Bill Person

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Jan 26, 2003, 4:19:06 PM1/26/03
to
My experience in the Bellingham showroom has been excellent. I have been
advised to buy some things and gotten "Why don't you just make one?" other
times. Always helpful and courteous, and more often than not, it begins
with "Well I have one of those and ..." The advice over a couple years has
been incredibly good.

I'm a very happy "green" customer.... You know, I may have to paint that red
compressor... :-)


jobel

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Jan 26, 2003, 5:25:11 PM1/26/03
to
On Sun, 26 Jan 2003 12:26:43 -0600, "KGreen"
<kgreen...@bellsouth.net> wrote:

>Did you not notice that you just contradicted yourself? You are saying that
>the salesperson who tried to tell the original poster that the 12" bandsaw
>was having problems BEFORE the sale was not honest. Then you turn around
>and give an example about the salesman NOT doing this with your purchase of
>a tablesaw switch and you again are saying he is dishonest. Which is it??
>Should a salesman tell a customer on the front end that an item is not going
>to meet their expectation after they get it home and point them to an item
>which they will be happy with or should he wait until they come back?? You
>can't have it both ways. You sound like one of those "customers" who will
>never be satisfied and "someone (the salesperson) is going to have to pay
>for this....likely with their job." I may be wrong but this is how I
>interpret your message.
>

No the point I was trying to make, and not to well I may add at second
glance, is that a sales person needs to know when to keep their mouth
shut and when to help someone. In the ordinal post the customer had
already made up his mind that he wanted that item and was on the way
to making a purchase. In my second post I acknowledged that he most
likely did him a favor but it was not really any of the salesman
business at that point. In the case of the switch the salesman was the
one that talked me into buying the Powermatic over a Delts saw then a
year later told me that it was a piece of junk and I shouldn't have
bought it. In both cases the salesman should have kept his opinions to
his self. Now on the other hand I you have a salesman ask if he can
help and you can't decide between items and he explains the pro and
con between them that's different. I ran a retail store back in the
70's and I found out that when folks came in and already had their
mind made up as tom what they wanted, don't try to change it or the
will ga away and not buy anything. As a sales person you walk a fine
lie between helping someone and pissing them off. Been there done
that. Amen
JL

Jim Schlatter

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Jan 30, 2003, 11:37:48 PM1/30/03
to
When I was shopping for my contractor saw the sales rep at grizzly gave
me similar advice. She recommended that I *NOT* buy the Z series since
the SM was a better deal. She then passed me onto the technical
department that asked me a few questions and then also recommended the
cheaper saw. At the time I could have gotten all the options I was
interested in as "add ons" to the -SM series for about $50 less.

Based on my conversations with Grizzly, I'd guess the salesman was
actually trying to be helpful.

"Edwin Pawlowski" <e...@snet.net> wrote in
news:EsRY9.12229$NH6.321...@newssvr10.news.prodigy.com:

--
======================================================
This just in:
- Energizer Bunny arrested, charged with battery.
======================================================

@lycos.com David D

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Jan 31, 2003, 12:22:22 AM1/31/03
to
My partner went shopping for me at Christmas ... forgive the gender slight,
but she knows nothing about tools ... sales rep actually sent her to another
store to get what she (I) wanted for a better price and better quality. Some
salespeople actually do the right thing.

Mike

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Jan 31, 2003, 4:48:55 PM1/31/03
to
There are good salesmen and there are bad. At my local woodcrafters
there is the sales guy who gave me the completely unsolicited advice
that wobble dado's are great for RAS's. I just looked at him like
"what kind of idiot are you?" then he imediately started back pedaling
as I was walking out of the store. Then there is the other guy that
is happy to show me all the options and give me pro's and con's of
each.

I don't know how many customers I have heard the first blabber mouth
piss off. I think giving any advice makes him feel smarter that he
actually is or maybe he just couldn't hack the used car business.

A good sales person will ask you what you are planning on using the
saw for and point out features that might make one product more
desireable than another. Salesmen that make blanket statements like
this saw is better than this one usually don't know what they are
talking about. Maybe I want to build doll furniture out of Balsa and
1/4" ply and need to be able to cut 12" deep? Is the 9" model going
to be better for me?

Don't just tell me what is better. Show me the features and give me
the pro's and con's of each and let me make the decision. The
salesman in question obviously wasn't very good. He had a customer
walk in intending to purchase a band saw and the customer left not
wanting to do business with the establishment. Not a very good sales
person.

The 1st thing I learned when I was selling 8088 clones my first year
of college was never insult a customers system. "You have a VIC 20?
Man it is pretty incredible what those are capable of for there
price".


"long48" <lon...@comcast.net> wrote in message news:<e9OdnS3pRMC...@comcast.com>...

David Binkowski

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Feb 3, 2003, 11:45:30 PM2/3/03
to
A Woodcraft salesman, when I asked about the DeWalt 746X, told me
I might consider the less expensive Jet contractor model. I had read one
review after another on all kinds of table saws and it began to look clearly
like the DeWalt. Now I'm thinking of the Powermatic 64 again. I dunno,
this table saw decision could take me half my life. Maybe I'll just get a
14" bandsaw first and let the TS decision merinade a while longer.


"Edwin Pawlowski" <e...@snet.net> wrote in message
news:EsRY9.12229$NH6.3216347280@newssvr10.news.prodigy.com...

David Binkowski

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Feb 4, 2003, 12:30:59 AM2/4/03
to
On the "better" topic. Good point. I often do alot of research
on tools first, not just to get the best of breed, but to find out
what kind of "gotchas" I should watch for. I often find out
general information about the class of tool that is helpful. For
instance, rules on thumb about the minimum size. Would I get
a 9" or 12" bandsaw after reading bunches of reviews ?
Nothing less than 14" seems to be the guideline. If someone
else ran into a limitation that made them buy a SECOND
bandsaw, I don't want to do that myself. I try to imagine the
things I'll be doing with the tool and then I shoot somewhere
between what my minimum requirements are, and the top
notch tool. Somewhere in between is a tool that has a good
const/benefit ratio. But I love sales. A great tool on sale
is better than two cheap tools. I don't want to ever have to
return a tool, or hate using a tool.

"long48" <lon...@comcast.net> wrote in message
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