More proof PINNACLE is CRAP
nappY Si
Check out these users reviews of 'Pinnacle'.
Think again
before dealing with these pirates who call
themselves
a company:
http://reviews.zdnet.co.uk/software/contentcreati
on/0,39024138,39119241,00.htm
Here's a selection. You soon get the picture...
> Nick Andy August 30 2005, 22.33 BST
> "I regret buying"
> This product is a an absolute GARBAGE, RUBBISH !!!!
>
> Do not buy it or you will regret.
>
>
>
> Martin McHarter September 13 2005, 22.03 BST
> "You'd think after 2 years it'd be put right,
> but no!"
> Studio 9 was released upon the world in 2003.
> Studio 9 Plus was released upon the world in 2004.
> Now Studio 10 is being released in 2005, and guess
> what is still in Studio 9? Yes--right. Many of the
> same bugs that were in Studio 9 back in 2004. For
> that matter, some of these same bugs were in Studio 8.
> Bugs such as audio-video synchronisation misalignments.
> Bugs such as dropped audio during capture. Bugs such as
> MicroMV capture still not properly supported (OOS problems),
> even though the box clearly specifies that it should
> capture MicroMV as-delivered. Bugs such as rendering
> that hangs repeatedly, or renders successfully but
> spits out a disc image that is too large to fit on
> the disc. Maddenning.
>
> Does anyone think that Studio 9 will be fixed now that
> Studio 10 has been announced? To answer that question:
> Was Studio 8 fixed after Studio 9 was released?
>
> Pinnacle hasn't released good software since Studio 7.
>
>
>
> Tony Hayes October 23 2005, 20.57 BST
> "The buggiest software ever!"
> I have both Studio 8 and 9 installed on 2 machines.
> Both versions are buggy, unstable, and most frustrating.
> They have been upgraded to the latest verions, but this
> doesn't help. I have spent hours and hours trying to get
> it to work. Avoid it like the plague.
>
>
>
> Anonymous October 21 2005, 01.13 BST
> "Too Buggy"
> Pinnacle 9 hangs both of my computers in different
> ways. It is not useable.
>
>
>
> Alvin Way October 20 2005, 20.45 BST
> "It is the most disappointing software I have
> ever purchased!!!"
> I have been trying for weeks to get one dvd.
> I am still trying. It hangs during rendering
> and utilizes 100% of cpu constantly. They claim
> they fix the cpu problem with the upgrade. NOT!
> Do not waste your time or your money. No matter
> how cheap it is.
>
>
>
> Anonymous October 08 2005, 14.24 BST
> "Easy to edit files. Pain to capture or
> configure finish product"
> I've never been so frustrated with a product.
> I love how easy it is to edit & learn how to edit,
> but the lockups and troubles during capture and final
> file creation is not worth it! Constant issues after
> issues and absolutely NO support
>
> Alex Trump October 08 2005, 03.55 BST
> "Piece of junk"
> Simply does not work. Constantly crashes on an out-of-box
> Dell Dimension 9100 with 4G RAM.
>
>
>
> Anonymous September 29 2005, 17.30 BST
> "Great idea if it would work for all recording
> scenarios"
> I have had trouble from the first time I started
> using Studio 9. It's been one failed call or email
> contact to support after another. Support doesn't
> know what they're doing. They have scripts they follow
> and don't know how to troubleshoot.
>
> The support line repeats their fixes like they don't
> even hear you or read what you're telling them the
> problem is.
>
> Great idea for a product, but if you can't get the
> support you need, it's a worthless product.
>
> I want my money back.
>
>
> Anonymous September 27 2005, 22.44 BST
> "In the tradition of other Pinnacle products"
> I don't know how this company survives.
>
>
> James Dumas September 23 2005, 19.48 BST
> "No support at all"
> I purchased activation keys for Dolby Digital,
> MP3 and MPEG4 encoding/decoding. I had to replace
> my hard drive and re-install everything. I can not
> activate keys and get no response from their support.
> I have e-mailed them 4 times and still no response.
> Do they even have support. I will not buy the keys
> again.
>
>
> Anonymous September 15 2005, 23.09 BST
> "There is more to life than trying to
> Get Pinnacle to Work !"
> Total waste of time, great product if it
> would only work. Support is useless, they
> must make more money out of support than
> selling the product. I'm surprised there
> is not a class action in the U.S. I've put
> it down to experience and can spend my life
> doing better things. By the way I work in IT
> so I know junk when I see it.
>
>
>
> Mike peters September 14 2005, 11.06 BST
> "Great idea - lousy execution"
> It just doesn't work: I have installed it
> on 2 state of the art high end machines and
> it crashes every time - especially during
> rendering. Version 9.4.3 is really, really bad.
> The support people are very slow in responding.
> I am now going to use the Adobe Suite which is
> harder to use but does work. Apparently !
>
>
> "Hangs hardware or reboots system"
> I bought the hw/sw combo. Really have not had much
> chance to use the software as the hardware likes to
> lock up the system when doing a dv capture. If it
> doesn't hang the hardware then I either get a software
> hang or a reboot. Support had suggestions of how to fix
> everything except the pinnacle stuff. For the few moments
> it sometimes works, it lloks good. I will buy another
> firewire adapter this weekend and remove this junk.
http://reviews.zdnet.co.uk/software/contentcreati
on/0,39024138,39119241,00.htm
Donald Link
posters you find are usually to lazy to do the things needed to make a
program work and can only find the time to bitch rather than ask for
help, even if they probably would not use that help. Again, Pinnacle
Studio works for thousands of users period. Get a life and learn how
to post the problems you have rather than a general bitch.
Newbury
Donald Link wrote:
> First of all the Url you posted is no active. Second the negative
> posters you find are usually to lazy to do the things needed to make a
> program work and can only find the time to bitch rather than ask for
> help, even if they probably would not use that help. Again, Pinnacle
> Studio works for thousands of users period. Get a life and learn how
> to post the problems you have rather than a general bitch.
>
> On 26 Oct 2005 19:21:31 -0000, nappY Si <nle...@hotmail.com> wrote:
>
>>
No matter how many times this guy changes him name he will always be a
troll. To start a thread just to bitch shows what kind of people are doing
the bitching.
Jona Vark
"Newbury" <New...@spamex.com> wrote in message
news:5tydnXr2BIBM0f7e...@comcast.com...
> No matter how many times this guy changes him name he will always be a
> troll. To start a thread just to bitch shows what kind of people are
doing
> the bitching.
>
>
I always get a kick out of people who respond in threads only to call the OP
a troll.
Unfortunately the OP is correct here. You don't have to like it. Or respond
to it.
B Wrigley
>No matter how many times this guy changes
>him name he will always be a troll.
And no matter how many times this guy
posts, he'll always be a twat.
InTroubleAgain
"Jona Vark" <noe...@all.com> wrote in message
news:PIfaf.9017$q%.5703@newssvr12.news.prodigy.com...
Pinnacle actually employ people to monitor usenet and try to character
assassinate anyone with the temerity to criticise their products.
They've been doing it for years, I've been on the receiving end of
Pinnacles "product defense", with one of their employed solicitors
mounting a massive attack on me in this newsgroup (he claimed to have
no association with that company, but other posts showed the link).
Heres a cut and paste from an unknown poster circa 1999 (I didn't keep
the full original post unfortunately). The words are as true now as
they were then and the post was in response to a very angry Pinnacle
customer.
Start quote.
I'd wondered what "childish foul language" people in the group were
talking
about, and I guess I just found the motherlode. Whew!
ANYWAY, looking at Pinnacle as a company, I'm reminded of Iomega and
their
infamous 1998 experiment with cheaply-made Malaysian Jaz disks. I
fortunately escaped getting burned by that one, but I knew plenty of
people
who didn't. Mistakes happen for all kinds of reasons, but a cover-up
is
inexcusable: Iomega's unscrupulous denials of their error kept people
buying their disks, unaware that the products would fail within days.
I
think that's criminal fraud. When I needed a Zip drive last year, I
bought
it used--that company is never getting another cent of mine. (Anyone
who
thinks I'm being too drastic must've never had to explain the concept
of a
"bad sector" to a teary-eyed art student at 4 a.m.)
Like Iomega, Pinnacle used underhanded tactics to make a fast buck,
without
considering what it might cost them in customer loyalty. To me, it
doesn't matter whether or not their current products are any
good--I've seen
too many good people lose time, money, and sanity over the stunt that
Pinnacle pulled when they bought out Miro.
I liked Miro's old product line. Back in '97, I learned Premiere 4 on
Mac
Miro DC's. Although the quality was never stellar, they were as
dependable as any consumer solution got in those days. Then Pinnacle
took
over and deliberately made those venerable cards obsolete. They had
us over
a barrel--we needed new drivers to get the old cards to work with
Premiere
5. The ones they released were awful. Their tech support repeatedly
misrepresented the source of the problem and, time and again, would
finish
by handing us straight to a salesperson, to "trade in" perfectly
functional
gear for newer products we didn't need. All so we could use a world
standard program that nearly everyone else in the industry supports as
a
matter of course. Sure, I was working at a studio that could afford
to
throw away some extra cash, but this was a con, pure and simple.
Like I said, the quality of Pinnacle's current products doesn't matter
to
me. All I know is that we work in a medium where there are many
layers
of abstraction between us, our tools, and our material. An honest
exchange
of information is vital to helping us understand just what it is we're
doing.
If we end up making poor decisions about what to buy and how to use
it, we
could lose a job or a client in an instant, or even place our own
personal work in danger. There are enough other choices out there in
the
video arena, so I can safely say that I'm not going to patronize any
company
that's proven willing--even just once--to jeopardize a customer's art
and
livelihood for short-term profit.
Fuck 'em.
Nick
End quote.
Graham.