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Ever cancel a cruise???

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chatty cathy

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Jul 15, 2008, 8:10:48 PM7/15/08
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did you ever have to cancel and if so was it hard to get your money
back???
always been curious if they really do pay back all of it in case of
a emergency and you cant go on your cruise...
curious chatty

Joseph Coulter

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Jul 15, 2008, 8:52:19 PM7/15/08
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epals...@webtv.net (chatty cathy) wrote in news:23410-487D3C88-2012
@storefull-3271.bay.webtv.net:

As an agent I have cancelled many cruises. If you are outside of
penalties you get back everything recredited to the method of payment.
If in pnealtiy they will take the penalty and give back the rest. If you
are under full penalty then without insurance you get nothing back.

But yes if you cancel you get back what you are due. Note that some
lines are starting to charge an administrative fee on any cancel. Regent
charges $200 for any cancel after deposit for instance.

--
Joseph Coulter, cruises and vacations
www.josephcoulter.com
yourva...@comcast.net
877 832 2021
904 631 8863 cell


Becca

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Jul 15, 2008, 9:18:49 PM7/15/08
to
Joseph Coulter wrote:
> epals...@webtv.net (chatty cathy) wrote in news:23410-487D3C88-2012
> @storefull-3271.bay.webtv.net:
>
>> did you ever have to cancel and if so was it hard to get your money
>> back???
>> always been curious if they really do pay back all of it in case
> of
>> a emergency and you cant go on your cruise...
>> curious chatty
>>
>>
>
> As an agent I have cancelled many cruises. If you are outside of
> penalties you get back everything recredited to the method of payment.
> If in pnealtiy they will take the penalty and give back the rest. If you
> are under full penalty then without insurance you get nothing back.
>
> But yes if you cancel you get back what you are due. Note that some
> lines are starting to charge an administrative fee on any cancel. Regent
> charges $200 for any cancel after deposit for instance.

Nice response, Joseph. I just wanted to add that some travel agents also
charge cancellation fees.

Becca

Surfer E2468

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Jul 15, 2008, 9:12:06 PM7/15/08
to
Yes we had to cancel a cruise due to family illness,and had no trouble
getting back our money.all except $50.00 the travel agent charged for
making the booking.

<
cruise lover>

Rosaly Z. Greenberger

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Jul 15, 2008, 10:20:48 PM7/15/08
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1, I canceled a cruise after 9/ll (my cruise was 9/26) and I was so sad
about the situation plus my husband who was suffering from Dementia and
who cruised with me every single year would have been too upset with the
new security arrangements at the airport.
Well the insurance company decided he had a re=existing problem and we
lost quite a few thousand dollars. My t.a. was of no help.

2. I canceled cruise last year when my roommate was ill and couldn't go.
Well the ship refunded all but our $500 deposit each and although I
protested that I was able to go but she couldn't. They said to read the
fine print and they would not reimburse for the deposit.

I am pretty disgusted with those companies and hope that the one I will
now use in March will be more cooperative although of course I don't
expect to cancel.

Ermalee

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Jul 16, 2008, 1:06:17 PM7/16/08
to

Not all travel agents charge a cancellation fee. The ones that do,
don't get my business.

Ermalee

Ermalee

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Jul 16, 2008, 1:11:23 PM7/16/08
to
Rosaly Z. Greenberger wrote:

> 1, I canceled a cruise after 9/ll (my cruise was 9/26) and I was so sad
> about the situation plus my husband who was suffering from Dementia and
> who cruised with me every single year would have been too upset with the
> new security arrangements at the airport.
> Well the insurance company decided he had a re=existing problem and we
> lost quite a few thousand dollars. My t.a. was of no help.

That's too bad, Rosaly. I could recommend a couple of travel agents who
would do a much better job for you. There are some good ones out there,
some who care enough to go the distance for their customers.


>
> 2. I canceled cruise last year when my roommate was ill and couldn't go.
> Well the ship refunded all but our $500 deposit each and although I
> protested that I was able to go but she couldn't. They said to read the
> fine print and they would not reimburse for the deposit.
>
> I am pretty disgusted with those companies and hope that the one I will
> now use in March will be more cooperative although of course I don't
> expect to cancel.

Happy cruisin' in March.

Ermalee

Surfer E2468

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Jul 16, 2008, 6:12:29 PM7/16/08
to
ERMALEE:
we have since never booked with an agent that charges if you cancel

<
cruise lover>

Ermalee

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Jul 16, 2008, 7:43:24 PM7/16/08
to

Annie, when you said "$50.00 the travel agent charged for
making the booking", I interpreted that as a cancellation fee.
Sorry if I misunderstood.

Ermalee

Boomer

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Jul 18, 2008, 10:42:52 AM7/18/08
to
That was you first mistake- paying any TA $50 to make a booking. There are
reliable TA's who do the job without having to rip off people with extra
charges.

"Surfer E2468" <poco...@webtv.net> wrote in message
news:18327-487...@storefull-3353.bay.webtv.net...

Dillon Pyron

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Jul 18, 2008, 5:44:27 PM7/18/08
to
[Default] Thus spake Joseph Coulter <seeLOO...@comcast.net>:

>epals...@webtv.net (chatty cathy) wrote in news:23410-487D3C88-2012
>@storefull-3271.bay.webtv.net:
>
>> did you ever have to cancel and if so was it hard to get your money
>> back???
>> always been curious if they really do pay back all of it in case
>of
>> a emergency and you cant go on your cruise...
>> curious chatty
>>
>>
>
>As an agent I have cancelled many cruises. If you are outside of
>penalties you get back everything recredited to the method of payment.

Sadly, I've had three cancelations this week for cruises next year. In
two cases, the client was also changing addresses. I think the
recession is starting to hit Austin. And those who bought bubble
houses are paying for it.

Every one of them will receive a refund. Royal Caribbean Cruise Lines
(RCI, Celebrity and Azamara) have typically done it within one
business day.

>If in pnealtiy they will take the penalty and give back the rest. If you
>are under full penalty then without insurance you get nothing back.

Sigh. I know an idiot who tells all of his clients to buy insurance,
but didn't buy any for himself. But all this idiot lost was his
deposit. This idiot made final payment three days before his
beautiful, darling wife was diagnosed.

>
>But yes if you cancel you get back what you are due. Note that some
>lines are starting to charge an administrative fee on any cancel. Regent
>charges $200 for any cancel after deposit for instance.

I just saw that. It's a farily new policy, isn't it? I haven't had a
request for Regent in over a year.

There are several brick&mortar agencies that charge a booking fee.

Joseph Coulter

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Jul 18, 2008, 6:22:44 PM7/18/08
to
Dillon Pyron <invalid...@austin.rr.com> wrote in
news:fc32845bu8olk7v7l...@4ax.com:

>
>>
>>But yes if you cancel you get back what you are due. Note that some
>>lines are starting to charge an administrative fee on any cancel.
>>Regent charges $200 for any cancel after deposit for instance.
>
> I just saw that. It's a farily new policy, isn't it? I haven't had a
> request for Regent in over a year.

It is new this year and surprised me at how high they set it.

>
> There are several brick&mortar agencies that charge a booking fee.
>

--

Susette

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Jul 24, 2008, 10:23:50 AM7/24/08
to

First of all the #2 above.... IF you have travel insurance and your
traveling companion could not go, you ahve a choice of paying the trip
and then they would refund your out of pocket due to the roommate not
being able to go. or you not going they would refunded your $500 back
if you had a pre-existing waiver penalty included. so you should have
been able to get your $$$ . As Far as 911 - that was a very confusing
time, Insurance companies Cruise lines just did not know what to do.
BUT THEY DID come around and give back or allow changing of the
cruises do to peoples anxiety that month or whatever you want to call
it. The rules changed alot then but ion the end 90% of the cruises
cancelled eventually gave $$ back or credit towards another one..

Susette
Cruise Outlets and Travel
800 853 9515

Rosaly Z. Greenberger

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Jul 24, 2008, 11:17:20 PM7/24/08
to Susette
Suzette: YOu now have confused and discouraged me even more than I was.
If what you said was true, then why didn't I get my 9/ll money back?
and why did the insurance not refund my $500 deposit on the last one/
rosaly

Rick

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Jul 26, 2008, 2:59:20 PM7/26/08
to

> Nice response, Joseph. I just wanted to add that some travel agents also
> charge cancellation fees.
>
> Becca- Hide quoted text -
>
> - Show quoted text -

Becca, Thank Goodness my Agent doesn't do that.

I just had to cancel a cruise last week. 3 days after booking
and making full payment. A work conflict came up and there was no way
I was going to be able to sail. I was within two weeks and lost 50% of
my final payment (it was a 4day cruise). I just have to eat that and
be grateful it wasn't 100%. I haven't checked to see if the cruise
line has posted the credit yet. I have no doubt they will.

Brian K

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Jul 27, 2008, 1:14:39 AM7/27/08
to
On 7/15/2008 10:20 PM Rosaly Z. Greenberger plucked Senior Frog's Magic
Wow! I am really surprised that after 9/11 the insurance company didn't
grant you some space in that matter. I did a land vacation in Playa del
Carmen. My travel bud was understandably frightened to fly there that
when we met at EWR airport at the last minute he ditched.

When I arrived at El Gran Porto Real, I explained my situation. The
hotel manager and front desk were understanding and supportive. They
waved the single supplement that I would have been charged for arriving
without my friend. I also got a free upgrade to an ocean view suite.

I did miss out on a transatlantic cruise aboard the QM2 due to illness.
I didn't loose any money as I was a guest of my sister, Karen. For her
it was an agent's fam trip.

--
________
To email me, Edit "blog" from my email address.
Brian M. Kochera
"Just remember one thing about life on this earth, nobody gets out of here alive."

View My Web Page: http://home.earthlink.net/~brian1951

Larry & Kim

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Aug 2, 2008, 9:27:31 PM8/2/08
to
We had to cancel my younger son from our cruise a couple of years
ago. (Carnival) He was to be the third passenger in our suite.

They immediately refunded all but the deposit. At the same time I
added another cabin for my older son and his fiance. Carnival let us
use the amount of my younger son's deposit towards that new cabin.

And the upgrade fairy shined down on us too because that cabin I
booked for my oldest son was a balcony guarantee and they wound up
getting upgraded to a suite too. Yeah Carnival!!

Larry

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