CARNIVAL SPLENDOR – UPDATE
Miami, FL -- November 8, 2010 (9 pm EST) -- At approximately 6 am this
morning (U.S. Pacific Standard Time), a fire was detected in the aft
engine room aboard the cruise ship Carnival Splendor. The fire has been
extinguished. There were no injuries to guests or crew.
The ship has been operating on auxiliary generators throughout the day
and engineers have been unable to restore additional power to the
vessel. As a result, the current voyage is being terminated. Tugboats
are currently en route to the ship which is located off the coast of
Mexico, approximately 150 miles south of San Diego. The tugs will tow
the vessel to Ensenada, Mexico in an effort to get the guests home as
quickly as possible.
Currently several key hotel systems, including air conditioning, hot
food service, flushing toilets and telephones are not available. The
ship’s crew is actively working to restore partial services.
Regular announcements apprising guests of the situation began at
approximately 6.30 am. Guests were initially asked to move from their
cabins to the ship’s upper open deck areas. At this time, guests have
access to their cabins and are able to move about the ship. Bottled
water and cold food items are being provided.
The vessel’s command is in contact with the U.S. Coast Guard which has
deployed aircraft and cutters to the cruise ship’s location.
Guests on the current voyage will be receiving a full refund along with
reimbursement for transportation costs. Additionally, they will receive
a complimentary future cruise equal to the amount paid for this voyage.
“We know this has been an extremely trying situation for our guests and
we sincerely thank them for their patience. Conditions on board the
ship are very challenging and we sincerely apologize for the discomfort
and inconvenience our guests are currently enduring. The safety of our
passengers and crew is our top priority and we are working to get our
guests home as quickly as possible,” said Gerry Cahill, president and
CEO of Carnival Cruise Lines.
Carnival Splendor was on the first leg of a seven-day Mexican Riviera
cruise that departed yesterday, Nov. 7, from Long Beach, Calif. Today
was a scheduled day at sea. The ship’s normal itinerary includes stops
in Puerto Vallarta, Mazatlan and Cabo San Lucas, Mexico. The ship,
which measures 113,000 gross registered tons and first entered service
in July 2008, is carrying 3,299 guests and 1167 crew.
Check back here regularly for future updates.
Contact information for family members:
1-888-290-5095 or
305-406-5534
--
Charles