Just my experience.
Dennis.
AFF JM98
-Patti
!>I am planning on buying a complete rig from Ralph Hatley of Western
John Morrison
D-7598/Mountain Region S&TA #2
Michael Tablas
B-20720
Michael Tablas
B-20720
The sky's not the limit, the ground is.
>I am planning on buying a complete rig from Ralph Hatley of Western
>Parachute Sales, but I have heard some bad things about his sales
>practices. Has anybody ever bought anything from Western Parachute Sales
>and had any troubles or does Ralph offer good service to his customers?
I bought a Dolphin D2 container, a pd170, firelite 175 reserve, and a
Astra AAD from him. He had a sell on used reserves for 100 less. He
said they were packed but never used. I took his word and took the
deal. I got it and jumped it for 4 months. I had the reserve
repacked and looked at the reserve. It was jumped alot and had a
manufacturers date of june 1989. Some sell huh! Then while I was in
Perris, I bought a new Sabre 135. It fit loose in the D2 so I decided
to buy a new container. I don't know why, but I decided to give Ralph
another try. I drove there and bought a Vector 3 V344. He assured me
that my new main would fit and I could downsize later. Well, when it
was new, it fit fairly loose but not bad at first. After a few weeks
and 10 jumps later, it started streching. The closing loop was about
maybe 1/2 inch long. The first two grommets lined up and the other
was about a 1/4 inch away. I called Ralph and asked if he could
exchange it for a size smaller. He said ship it back and he will put
a pad in it. I told him I didn't want to put a pad in a brand new
rig. Then he brought up the 1 year wait on the vector 3.
Hope this helps!
Eric
Buy used gear sight unseen: caveat emptor
- mike
I called him up about a complete rig I had for sale. I only called him because
I wanted a quick turnaround on it (I had new gear on the way). He was very
friendly and told me to send it to him, then he would look at it and give me an
offer for it.
I sent the rig to him (via two-day air, which was quite expensive to do I might
add) and included a note, reminding him of our conversation. A week went by,
and no call from Ralph. I called him to find out what was going on, and he
wasn't available to answer my call, so I left a message. No call back. Two
days later, I called again, same deal, left another message. The person who
answered the phone told me he hadn't even looked at my rig yet. So much for
paying to send it two-day! I called over and over, to no avail.
Finally, after the ?'th call, I asked again if the rig had been looked at it,
and the woman told me it had not. She said they were just going to mail it
back to me!!!!! And that is exactly what they did. Nice customer service
they've got over there!
Ralph may have treated some of his other customers right, but i personally got
hosed on the whole deal. Square One has got my vote!
Gretchen
http://www.skygoddess.com
UP RALPH'S WHOLE ASS!!!!!!
I also got the lowes price (called loads of places) on the triathlon I
bought last Aug. (Its 4 sale!!!)
I never had a problem with him, and he has in my opinion been pretty
helpful on the phone..
...next...
Ann
So what are your priorities? There are lots of dealers out there that
want your business and will listen to you. I think that is worth a
little more.
-Josh
Buddman
dan
Budconner wrote in message
<199805111923...@ladder03.news.aol.com>...
I have not purchased anything from Ralph, though I have talked with him
several times. I did purchase my rig from Tony -- I called everyone (and
I mean EVERYONE) and he did the best for me (FWIW, Ralph was not far
behind - less than $100 or so difference, but I've met and jumped with
Tony...)
--
Blue Skies,
Jack
D19212
>I personally had a bad experience with Ralph.....
I called Ralph about gear when I got off SS. He tried to sell me a rig
with a 17" MLW told me it'd fit fine. I checked around and found out
that that is WAY too big for me. I ended up buying different used
gear. When I got custom gear a couple years later my MLW measured out
at 13". I would not try Ralph but Square One rules!!!
--
\\\\|////
\\\|///
^ ^
@ @
|
\___/
WildThing
C-25010
Moral to this story: I got screwed by paying for 2 day when it sat there
for days anyhow, And it showed up $100 more than the quote.
DONT BUY FROM WESTERN PARACHUTE.
Brent
gotta agree (unbiased opinion) I bought a complete rig from p.e.c. via bud.
there was a miscumunication but they were eagear to make it right with me, and
they did , very fast i might add. wouldnt hesitate to buy there again.
hows the leg brother?
( 10 or so more jumps and i can put that first jump on that sabre.....wooo
hooooo)
- Mark Elenbaas
I've bought lots of stuff from him and he seems to have the best prices I can
find!
He also has lots of non-skydiving related items. (just glad that he doesn't
deal with postal workers)
Dave Craigmile
"Convergence"
Problem with this is that there are *plenty* of gear dealers that
don't require this hassle.They will go out of their way to make sure
you get what you need for your intersts and your experience level. In
addition they deliver it in a timely manner with excellent customer
service. I have dealt extensively with Square One and have never been
sorry.
I suppose it depends on what your priorities are. I place a high
priority on customer service, I have been screwed over by a
manufacturer once and received zero support from my dealer. Ever since
then I have dealt withSquare One. If I have to pay a few extra bucks,
so be it. It is worth the money to get the follow up service.
As I said in an earlier post Square One RULES when it comes to this.
>>From: Brent Middleton ---Brent says "DONT BUY FROM WESTERN PARACHUTE."
><BR>
>>Brent<<<<BR>
>Right or wrong, he does too much shit to fit in a 24 hour day--so if you're
>in<BR>
>>a hurry Ralph may not be first choice.<BR>
>> On the other hand--Ralph is more than fair when you trade in a rig, his
>prices<BR>
>>are more than competetive and
***************************************************
If the sheep skydivers wern't such ceap focks we wudn't have
to listen to all the crying. ;-P snuffy
My experience with Ralph was mixed.
I bought a complete rig from him in 1989, when I first got into the sport,
and was thoroughly satisfied. Great deal.
Then I ordered & paid for several accessories and had to wait and wait for
them to arrive, long after they should have been delivered. It was so long ago
I don't remember exactly how I resolved it. I think I was in the process of
asking USPA to mediate when the stuff arrived.
The following may or may not be relevent, but FWIW: Among the accessories was
an Altimaster... whatever the standard chest-mount size is. The needle got
stuck in freefall, so I returned it to him, and he did whatever he did and
returned it to me. Then the same thing happened again, so I returned it again
and asked him to replace it. He sent it back to me again without comment, so I
don't know whether he replaced all the guts and put back my altimeter's face,
or what. In any case the thing has been working its ass off for me ever since,
about 900 jumps.
David Mintz
a/k/a Archbishop Spazzmo, Holy Cretin Church of Skydiving
D-19730, CS-1
Check out the one and only fundamentalist pseudoreligion for
skydivers at
http://www.skydivers.org/CretinChurch
-----== Posted via Deja News, The Leader in Internet Discussion ==-----
http://www.dejanews.com/ Now offering spam-free web-based newsreading
Ann Poblenz <apob...@menudo.uh.edu> wrote in article
<35572B...@menudo.uh.edu>...
> I bought a Micro Raven from him last year.
> I called all over the place and he had the lowest price..
>
> I also got the lowes price (called loads of places) on the triathlon I
> bought last Aug. (Its 4 sale!!!)
>
> I never had a problem with him, and he has in my opinion been pretty
> helpful on the phone..
> ...next...
>
>
> Ann
> Erik V. Chmelar wrote:
> > I am planning on buying a complete rig from Ralph Hatley of Western
> > Parachute Sales, but I have heard some bad things about his sales
> > practices. Has anybody ever bought anything from Western Parachute
>So...Brent, be honest, we had your custom rig in 3 weeks, the rest of the
>time<BR>
>we waited for you to make the final payment arrangements....The $100 more
>was<BR>
>the extras that you had added on after your deal was made...all at dealer
>cost!<BR>
>Your "FLAME" is unjustified...especially after you expressed a total<BR>
>satisfaction with EVERYTHING to me!<BR>
>But...Thanks anyhow,<BR>
>Ralph
/////////////////////////////////////////////////////////////Hey man ewe been
around long enuff to know sheep are going to bleet just to hear
theirselves. You shuda humped him, sounds like he wuz trying
to hump ewe. Doan be too nice you draw weak sheep. ;-)snuffy
Yeah Ralph,
I dont see you answering to what I said about your shitty service!.......Gee, I
wonder why!
Maybe because it is 100% true????? Yeah, I thought so!
Gretchen@
http://www.skygoddess.com
the service was fine. I would buy another rig from him if he had the best price.
Doug
>Yeah Ralph,<BR>
>I dont see you answering to what I said about your shitty service!.......Gee,
>I wonder why!<BR>
>maybe because it is 100% true????? Yeah, I thought so!<BR>
>Gretchen@<BR>
>http://www.skygoddess.com
//////////////////////////////////////////////////////////////////////////
///////////
All this ego driven sklygodest web of yers Grutchen we all
know yer looking fer a lay. Ewe shud thank Ralph fer a fucking
probably yer last one seeings yer gonna bounce soon. P.S.
no dates wiff snuffypig ewe LEG BITCH! ;-*
QWeaver wrote:
I second all of the above! Lynn
Sincerely,
Cindy D1396
>Unfortunately when your equipment arrived 2nd day air Ralph was out of town
and
>no one here was in a position to evaluate your equipment and forward payment
to
>you (for whatever it was worth).
Yeah, when I talked to Ralph, he told me to ship it asap and that he would look
at it as soon as he got it. If he'd told me he was going out of town, I would
have sent it ground! BTW, I remember you telling me he WAS there, but too busy
to come to the phone. I understand that. What I don't understand is why he
couldn't have the courtesy to call me back, much less inspect the gear I sent
him 2nd day air per our telephone conversation!
>After many phone calls each day --
Oh, MANY phone calls, each day...you wouldn't be totally exaggerating, now
would you???
>and I
>might add some of them were getting verbally hostile on your part
Gee, go figure! I paid second day air to get this rig to him and he can't even
open the damn box it came in! He had this gear for more than two weeks, and
couldn't even bother to look at it.
>I saw no
>other solution than to 2nd day air your equipment back to you to stop the
10-15
>calls a day.
Yeah, I really called more than once per day, much less 10-15!....I'm so sure!
I guess you WOULD have to lie to defend yourself here.
>I hope you were able to find a buyer for your used gear.
Yes I did, no thanks to you! And I ended up eating the cost of second day air,
only to get the rig back in the same box I sent it in. The box hadn't even
been opened! I'm so glad to know your customers have such high priority with
you. BTW, I just ordered a br Rules!!!!
Gretchen
http://www.skygoddess.com
>Yeah, when I talked to Ralph, he told me to ship it asap and that he would
>look<BR>
>at it as soon as he got it. If he'd( SNip)
>Gretchen
>http://www.skygoddess.com
//////////////////////////////////////////////////////////////////////////
///////////////
Yada yada yada typical skygod bitch whine whine whine, if it
ain't the spot its the order of exit or altitude, yet they never want
to show titty fer more altitude. Focking LEG BITCH SHEEP
take up badmitten. ;-P snuffy
> Call Ralph if you want....but I've called more than once and noone
>seems to care enough to have stock info on hand or to call me back at all. I
>may be unreasonable but I feel that when I inquire about the stock status of
>an item (like a new canopy or a ring sight for example) I'd like a call
>back.
> Call Square One and ask for Kate, Jackie, Jeanie, or anybody else and
>they'll give you the customer service you really need. It's just my
>opinion.......I could be wrong.
Hey, Skeff! Don't you work with Square One???
Be cool, bro.
Mark Lovinger
Is it just me, or does Ralph remind anyone else of Bill Hazlett?
Tina Marie
--
Love is...pretending you're the one who wanted to order dessert.
I refuse to give in to spammers - my return address is real!
skydiver - PP-ASEL - http://www.neosoft.com/~tina
I'm going to apologize, now, to both Ralph and Bill. Seems that
a few people took that as an insult, and it wasn't meant that way.
I was simply pointing out that, like Bill, Ralph seems to have
a "product" that most people are happy with, and a few aren't. And
this is turning into the same "let's bash Ralph" that we saw back
then, aimed at Hazlett.
I really didn't mean to insult either of them, and I'm sorry if
it came off that way...
>I'm going to apologize, now, to both Ralph and Bill. Seems
>I really didn't mean to insult either of them, and I'm sorry if<BR>
>it came off that way...<BR>
>Tina Marie
***************************************************
Yer sitting a bad example fer the young male novice's Ewe pussy
ass female. Its better not to say it then say ewe sorry. I see the
WALLER system sheeped you out Tina. ;-( snuffy
Hey, you sToopyT sheep-missionary,
bet next you gonna bitch about seat-belts in
Waller. I can see where this is going:
TooyT will write soon:
> Nows the windr of ower discontant
> Mud glurjies smmer bey this sun uff Yokk;
> An awel the cludds thad lour`pon ower house
> In the deep bosumm uff the ocean burrijd.
...etc
blue skies, Thomas
I remember meeting you in Quincy a couple of years ago and to the best of my memory
you were pleasant--and we had a good rapport. I can
recall no other contact since--certainly nothing of a negative sort.
I have noticed you taking a couple of unsolicited shots at me [and others]--and
wondered if maybe I have done something to you personally that we
need to talk about. I also wonder if you have ever personally met Ralph Hatley.
Ralph is a good man. I have known him very well for many years and therefore am
amply qualified to express an opinion.
In business, he is tough but fair--and with me, he has always been honorable. He
is a great friend, always a man of his word and never one to shy
away from giving an honest answer to a tough question. If you want someone to lie
to you and tell you something other than the way it really
is--he's not the man for the job. If, however, you prize a man for his courage and
unfailing loyalty, then Ralph is as good a friend as they come.
Ralph is arguably the single largest dealer of parachute equipment in the world.
He has earned that position through thousands of individual
transactions and an unbelievably grueling personal work schedule. If anything, he
should be thrilled at the responses to this thread--which have
been overwhelmingly supportive. Is he perfect? Probably not...but I know he cares
deeply about what he does and we should all be thankful he is
there.
The reason some people take shots at Ralph is because he is so successful. If you
mean by your comment to honor those qualities of Ralph by
comparing him to me, then by all means Thank-you!
If, on the other hand, you are implying something less--then perhaps you owe an
apology for being less than an honorable character yourself.
Tina, It is always easier to criticize than to compliment--a certain frailty of
human nature we all battle. I remember a while back when certain
individuals said some hurtful things about you on rec.skydiving--it was not too
fun, was it. Try to remember that whenever you decide to lash out
indiscriminately. Do unto others as you would have them do unto you...good advice
from the Big Guy.
Best regards,
Bill Hazlett
President
Aerodyne Research Corporation
PO Box 13424
Tampa, Florida 33681-3424
Voice: 813-837-1673
Fax: 813-835-0972
Email: aero...@ix.netcom.com
Web site: http://www.aerodyneusa.com
Tina Marie wrote:
> In article <199805150108...@ladder03.news.aol.com>,
> HatleyD394 <hatle...@aol.com> wrote:
> >Gawd!....Me?...In a pissy mood?...Hmmn?....Must'a been that time of the
> >month...or I just got off the phone with a 40 jump wonderskygoddess wanting a
> >97 Stiletto, and telling me that I did'nt know what I was talking about!...Her
>
> Is it just me, or does Ralph remind anyone else of Bill Hazlett?
>