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Philmont Refund Policy

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Curtis R Williams

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Jun 20, 2001, 10:32:44 PM6/20/01
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Does anyone know what Philmont's or the BSA policy is when people who
planned to attend can't do so? We have a person who broke his fibula
on a shakedown hike and will not be able to go. No replacement was
found.

Obviously, advance airline tickets are nonrefundable. There is no
question about that. But what sounds suspicious is that the person is
being told that not only will he not receive a refund for fees paid to
date, but that he must complete paying for the whole trip even though
there is no question that he will not be able to attend. The guy has
already paid about $750 and his council is demanding he pay another
$300.

Is this a Philmont policy, or some kind of rogue local policy? Anyone
ever encounter this problem before?
Best regards,

Curtis R Williams

Curtis R Williams

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Jun 20, 2001, 10:38:19 PM6/20/01
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One thing I forgot. Someone at the Council office also told him that
he could consider the $1000 a tax-deductable gift to the Boy Scouts.
He has already checked that out with a tax attorney who told him not
to do it.

Dave

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Jun 21, 2001, 1:03:55 AM6/21/01
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Call Philmont - My experience has shown that they will refund for special
cases. The "person" will not receive the refund, the entity that paid the
fees to Philmont will receive the refund if it is paid.

If you don't have the number, hunt me down on the website below and I'll
send it to you.

--
Dave
"Wearer of Many Hats"
www.bsatroop4.org
Established 1913


Curtis R Williams <curt...@earthlink.net> wrote in message
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James Robertson

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Jun 21, 2001, 11:43:18 AM6/21/01
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In regards to the "non-refundable" airline ticket check with the airline
they have a policy on crediting future travel. Air Canada has the policy of
crediting future travel up to one year after original departure date,
subject to change fees, fare changes etc. Don't know about US carriers but
it couldn't hurt to ask.
James Robertson

"Curtis R Williams" <curt...@earthlink.net> wrote in message
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sandman

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Jun 21, 2001, 2:57:08 PM6/21/01
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get with your AG for your state, each state has law covering this.

--
Kansas Veterans Home Page
http://www.geocities.com/kansasvet


"Curtis R Williams" <curt...@earthlink.net> wrote in message
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Clark Neider

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Jun 27, 2001, 8:11:55 PM6/27/01
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Did you ever settle this matter?

My nephew suffered a mishap while serving on council camp staff last week.
It may cause him to cancel his Philmont Rayado trek next month.

It sure doesn't sound like a Philmont policy. Do you have any reference to
refunds in the Philmont Guidebook to Adventure? Have you inquired at the
Philmont Website?

Regards,

Clark Neider
Philmont camper '67, '68, '69
Philmont Staff '70-'72
Philmont Staff Association Life Member


"Curtis R Williams" <curt...@earthlink.net> wrote in message
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settummanque or blackeagle

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Jun 28, 2001, 12:10:19 AM6/28/01
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Clark Neider wrote and asked:

>My nephew suffered a mishap while >serving on council camp staff last week.
>It may cause him to cancel his Philmont >Rayado trek next month.
>
>It sure doesn't sound like a Philmont >policy.

It's NOT a Philmont policy, because you're not paying the fees to Philmont but
rather to your local Council. If WRITTEN AND YOU WERE PROVIDED A COPY OF THE
POLICY, it is a local Council policy. If not written, there's no "official"
policy at all.

*Local Councils* have the responsibility of manning/staffing Philmont treks,
and there's where the burden of responsibility and accountability lie; not with
Philmont Scout Ranch.

Therefore, if your nephew is unable to participate, you should contact the
local Council staff member in charge of outdoor programs/activities and let him
or her know that your nephew will be unable to attend.

Depending on whether or not your Council *provided you a written fee policy*
(many Councils do this as a matter of course; some do not because they take it
that Scouts are Trustworthy and those Scouts who choose not or can not attend
are *truly* not interested in going...and after all, that's what a "standing
list" is for!), you may be entitled to a full, partial or no refund at all.
However, all fees STOP at the time you notify the Council that he can not
attend...the Council can not bill you *unless you signed a fee payment schedule
which states otherwise*.

There's enough kids wanting to go to Philmont each year that Councils normally
don't have to worry about filling seats. There are some cases, because of the
timing of the trek, or the special nature of the trek, that advance payments
must be made *by the Council* and the Council is trying to recoup their
payments to Philmont.

It is a *council program*, and therefore, it's a *council responsiblity* and
problem.

If you cannot get any satistfaction, I would strongly suggest you make an
appointment to talk with your Council's Scout Executive. Between the two of
you, I am sure that it can be resolved.

Hope this helps, and I hope and pray that your nephew will be able to go to
Philmont...it's beautiful...no matter how many times you've been there before!!

Settummanque!


settummanque, the blackeagle ((MAJ) Mike Walton)
Co-Owner/Marketing Leader kyblk...@aol.com
Rose Walton Personal Computing Coaching, Burnsville, MN
<URL::http://users.aol.com/rwcoaching/>
Be Prepared for Scouting's new Y2K pubs...get My Binder!!

Dave

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Jun 28, 2001, 1:19:47 AM6/28/01
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At which point did he say that his nephew was to be a part of a council
contingent? Those are not the only participants at Philmont.. A better
response would have been, "Clark, try calling 505-376-2281 and talk to Betty
Pacheco. I'm sure she can help you."..

See? Less waste, also..


--
Dave
"Wearer of Many Hats"
www.bsatroop4.org
Established 1913

settummanque or blackeagle <kyblk...@aol.com> wrote in message
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Curtis R Williams

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Jun 28, 2001, 3:06:30 AM6/28/01
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Who is Betty Pacheco? Is she at Philmont?

So far, I've not been able to get Philmont to return an email. If
someone has a phone number at Philmont I'd be willing to try and call.

On 28 Jun 2001 05:19:47 GMT, "Dave" <da...@nospam-nohow.com> wrote:

>At which point did he say that his nephew was to be a part of a council
>contingent? Those are not the only participants at Philmont.. A better
>response would have been, "Clark, try calling 505-376-2281 and talk to Betty
>Pacheco. I'm sure she can help you."..
>
>See? Less waste, also..

Best regards,

Curtis R Williams

Hank Voegtle

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Jun 28, 2001, 8:06:59 AM6/28/01
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Mike,

This is a gap in your scouting knowledge. Yes, a trek is a council or unit
program; however the Rayado program is one that youth apply directly to Philmont to
participate in. Other examples of Philmont activities that are not unit or council
in origin are Mountain Treks (through PTC), OA Trail Crew, and ROCS (Roving Outdoor
Conservation School).

Hank

Dave

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Jun 28, 2001, 10:02:02 AM6/28/01
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Re: Betty.. Wasn't that clear?

She is the Camping Registrar and can be found at Extension 227..

Dave

Curtis R Williams <curt...@earthlink.net> wrote in message

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Settummanque MAJ Mike Walton

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Jun 28, 2001, 6:28:49 PM6/28/01
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Hank Voegtle wrote and corrected my previous statement; thank you!!

Hank correctly wrote:

>This is a gap in your scouting knowledge. Yes, a trek is a council
or unit
>program; however the Rayado program is one that youth apply directly
to >Philmont to participate in. Other examples of Philmont activities
that are >not unit or council in origin are Mountain Treks (through
PTC), OA Trail Crew, >and ROCS (Roving Outdoor Conservation School).

In which case he should directly contact Philmont Scout Ranch; if he
cannot directly contact them through the number previously provided,
call 1-800-BSA INFO and ask to be connected to the Director of
Conservation and Outdoor Programs, which Philmont and the other
Outdoor ("High") Adventure Bases come under.

(see Dave, I CAN post a shorter note! *smiling*)

Again, Hank....thanks for the correction!!

Settummanque!

William Sheehan, Jr.

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Jun 30, 2001, 3:55:04 PM6/30/01
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Actually no it wasn't clear, but I'm just an observer.

"Dave" <da...@nospam-nohow.com> wrote in message
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Dave

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Jul 1, 2001, 10:51:33 PM7/1/01
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Ya should get in the habit of reading all the messages in the thread.. I
gave the phone number - someone said "huh?" - I gave additional information
so that Stevie Wonder wouldn't get lost..

Be prepared..


William Sheehan, Jr. <w.sh...@worldnet.att.net> wrote in message
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Curtis R Williams

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Jul 6, 2001, 1:34:49 AM7/6/01
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It obviously wasn't clear to me. Thanks for the clarification.
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