On Tuesday, February 24, 2015 at 11:49:34 AM UTC-5,
surfd...@aol.com wrote:
>
http://m.bizjournals.com/orlando/blog/2015/02/breaking-comcast-confirms-king-kongs-return-to.html?ana=twt&r=full
Two more abusive reports came into my e-mail box recently.
02/16/15 - It's a long story and I don't have time so sorry for all of the typos. I was with my boyfriend my brother and his girlfriend. It was at Mardi Gras at universal orlando and it was one of the scariest things that has ever happened to me. What happened was there were no people in line at the concession stand and my brother stepped over the line dividers to get to the front. Next thing you know this guy in normal clothing gets into my brothers face. I thought he was a drunk angry guy trying to start something with my brother until I saw his tag it said "bill" on it. I stayed back bc it wasn't my business and I thought everything would get settled and we would go on our way. Well that didn't happen. My brother told bill sorry over and over and over again and the bill guy kept poking at him so my brothers gf went over there and bill said very loudly "WHO ARE YOU?!?" And my brothers gf got defensive because who wouldn't with a grown man yelling at a lady like that. And they started arguing back and forth so I went over there and I said "ok this can stop right here and we will just leave" bill leans over gets in my face and says "WHO ARE YOU?" And yells it at me then he says " WHO ARE YOU TO TELL ME TO STOP?" And I was like woah because it scared me I backed off and stood next to my boyfriend who hasn't said anything. Then next thing you know security is all over us tell us we're getting kicked out to follow them. My boyfriend said why am I getting kicked out? And bill said you didn't do anything wrong but security was still escorting is out. So, we thought we were leaving the park but they took us this back way and told us to stand here which we did but my brother kept walking toward the exit because that's where we thought we were heading because these guys gave us no direction or told us anything so we didn't know. Next thing you know all the security Rush my brother to catch him to turn him around and bring him into this hallway. At this point I'm crying because I'm scared idk what's going on and I seen a bunch of people chasing my brother. It was just scary. Next thing you know they say that my brother and his gf need to go in the room. Then they said my boyfriend and I need to go in there too then we go to walk in the room then they say nvm yall stay out here then I went to walk out they they said no you need to be in here I was so confused. Anyways we end up in this room and I'm still crying bc I'm scared and confused. Well we were in there for what felt like forever my brother and his gf had to sign papers but my boyfriend and I did not. My brother asked like 3 times if he could leave and no one would answer him. There were two real police officers in there with us and like a bunch of other people I didn't know. Made me feel overwhelmed. Anyways my brother for the last time firmly said can we leave? And everyone got mad one guy said yall can stay and get this sorted or leave then the lady officer said if you guys don't leave now you will all be arrested for trespassing. So it's like do we stay or do we go? It was all very confusing we got no clear direction. So my boyfriend said what do I have to do to not get arrested? And they said leave so we all got up and left. As were leaving we have 3 security officers escorting us out. They said we had to get off property so as were getting escort they told us where we could stand to stay off universal property which was across a busy street they showed us where to cross with no pedestrian signs and we looked back at them and they were waving us to go and there were cars that had to stop to let us cross. We could of been hit by a car! Everything was handled so unprofessionally. I left out that when we were leaving and my brother asked if he could leave some guy comes in and says all of our passes are suspended forever and we can never come back onto the premises ever again or we will all be arrested. I felt like all of universal was a prison I felt trapped, confused.... It almost felt like they were trying to make a reason to arrest us. Turns out that bill guy is bill coddington. Head of security and loss prevention. He was a very angry hot headed guy. It was a very very scary night.
02/24/15 - Another report came into my e-mail box. And what's really terrible about this story, is the ban on water bottles has since been lifted. All of this happened for nothing.
Family Bullied by Universal Studios
"Please, internet community, read and be a witness to what occurred on Tuesday, February 17, 2015 at a Universal Studios theme park in Orlando, Florida.
My two granddaughters and I, along with a dear friend using a walker, took a bus from our on-site Cabana Bay Beach Resort hotel to the theme parks' security checkpoint just before 8 a.m. All four of us were eager and excited to visit the world of Harry Potter for the first time.
We went up the elevator and took our places in the security line. When our turn came, a guard searched my handbag and announced no water bottles were allowed. I probably said, "That's harsh," but I had no H2O. I told the guard my granddaughters had water bottles and removed them from one granddaughter's backpack. I showed him the water and asked if we could keep the bottles. He said "yes." I twisted off a cap with my arthritic fingers. The lid popped onto the pavement. I bent over to retrieve the top and emptied water from an 8 oz. plastic bottle onto the asphalt.
When I stood back up, the angry-looking security guard said, "You poured water on my foot!" (His verb may have been "splashed" or "dripped" or "dumped.") I no doubt looked at him with astonishment, but quickly said, "Oh, I'm sorry." (I knew I had not done or intended anything of the sort.) Confusion reigned as security guards began calling for supervisors. (My friend asked if she could bring in water to take her medicine; no one appeared to know the protocol.) Already through the search line, I was anxious to get out of the mob scene. But some guard said to me: "We don't want people like you in the park! You're going to be banned."
We are two, retired and handicapped 70+ women, a former teacher and a nurse, with two young, half Chinese girls who have read all of Harry Potter.
With my granddaughter's hand in mine, I proceeded to the moving sidewalks. A large man appeared to be pursuing us. I didn't know why he was following us. I shooed him away and then asked him to stop harassing me. He began yelling: "I'm calling the police. You're going to be arrested!"
My granddaughters were terrified. So was I. I wanted to protect them from further trauma and was relieved to see a uniformed police officer show up with a badge. I inquired: "What is going on?" I asked for business cards so I could accurately record the disaster. Someone uttered the word "trespass." No one asked my name. The police officer explained he had to escort us off the property because such is Florida law. No arrests, no citations, no warnings, no reports, no reasons--be gone, with the wave of a magic Universal Studios' wand.
When we four returned to our on-site hotel, we were in despair. My youngest granddaughter would not hold my hand. I called Guest Services at Universal and reported the incident. The responder said I had to talk to the man who had been chasing me. "What for?" I asked. He had banned us from Universal. Was I to beg for a change of heart? Prostrate myself at the feet of an intimidating bully? (Frankly, I would have done anything to dry tears; I apologized profusely for any misunderstandings.)
The supervisor clarified that only I, the grandmother who had arranged the surprise adventure for two grade school children from MA, was banned from the theme park. After a careful discussion with my friend, she agreed to accompany the children herself, as the girls were flying home the next morning. The three hobbled back, four hours after the "early admission" had commenced. I collapsed.
News reports suggest the ban on water bottles was a disaster for Universal, poorly planned, managed, and executed. The ban was lifted within three days. I had no problem with the policy and complied willingly.
My question is: can we trust Universal to treat seniors, the handicapped, children, and families with respect? All of humankind? What are my granddaughters to make of this terrifying scene, the accusation, intimidation and bullying? How are they to think of their place in the world with this wet blanket of humiliation around their shoulders?
Check out the many online complaints against Universal. Is Orlando still part of the land of the free? Is there a pattern of abusive behavior at Universal that might suggest the theme parks are dangerous? Please share your thoughts."
Once again, everyone needs to take out their cell phones and video tape this abusive behavior.