I've been using the Oly 2000Z professionally since it came out. I have never
had a problem with a SmartMedia card. Have never cleaned the contacts. Have
cleaned off the card with the edge of my t-shirt if I drop it in the dirt.
Well, yes, they sure did. I just came here from the Olympus forum on
dpreview, where there is an ongoing thread with mention of at least 3
different instances of a C-20X0Z failing in this way. I had the same
thing happen to me twice, Olympus finally getting right after the
second repair cycle. Find those warranty papers and send it in for
repairs. And scream loudly that a) you want both the main circuit board
*and* power board replaced and b) that you want it done in timely
fashion. If you're lucky, heavy insistence on the latter demand will
make the proud owner of a C-30X0Z or C-2020Z, as was the case with
another C-20X0Z owner who had to wait too long because C-20X0Z parts
weren't readily available. Keep in mind that since the C-2020Z was
discontinued, part shortages may become an increasing problem.
--
Eduardo Suastegui
http://esuastegui.esmartweb.com
(Digital photos at http://esuastegui.esmartweb.com/c2020z)
"Test everything. Hold on to the good."
Sent via Deja.com http://www.deja.com/
Before you buy.
In article <39C8D72F...@bigfoot.com>,
dt <glu...@bigfoot.com> wrote:
> Hi,
> Using an Olympus Camedia C2000Z.
> I'm very pissed with it because of the "card error" problems. --
bw...@hotmail.com
It could be a defective camera, or it could be something you did, but lots
of us use smartmedia without problems in Olympus cameras. Try one of the
media cards in another Olympus camera, to see if it's the camera or the
media.
Big Bob
"dt" <glu...@bigfoot.com> wrote in message
news:39C8D72F...@bigfoot.com...
> Hi,
> Using an Olympus Camedia C2000Z.
> I'm very pissed with it because of the "card error" problems. I've seen
> some references to similar problems on this ng. Olympus SCREWED UP BIG
> TIME.
Which proves little about Olympus quality and much about your personal luck.
At first, when this same problem occurred with my C-2020Z (twice), I counted
it to bad luck. After reading accounts from several other C-20X0Z owners,
both here and other forums, the phrase "lemon preponderance" comes to mind.
--
Eduardo Suastegui
http://members.xoom.com/esuastegui
(Digital photos at http://members.xoom.com/esuastegui/c2020z)
"Test everything. Hold onto the good."
Do you have the same situation? You may need to look at the directory
of the card with a utility that can see invisible files.
Patrick Brinton
In article <39C8D72F...@bigfoot.com>, dt <glu...@bigfoot.com>
wrote:
> Hi,
> Using an Olympus Camedia C2000Z.
> I'm very pissed with it because of the "card error" problems. I've seen
> some references to similar problems on this ng. Olympus SCREWED UP BIG
> TIME.
>"LKRZ" <lk...@aol.com> wrote in message
>news:20000920114403...@ng-cu1.aol.com...
>> >Using an Olympus Camedia C2000Z.
>> >I'm very pissed with it because of the "card error" problems. I've seen
>> >some references to similar problems on this ng. Olympus SCREWED UP BIG
>> >TIME.
>>
>> I've been using the Oly 2000Z professionally since it came out. I have
>never
>> had a problem with a SmartMedia card. Have never cleaned the contacts.
>Have
>> cleaned off the card with the edge of my t-shirt if I drop it in the dirt.
>
>Which proves little about Olympus quality and much about your personal luck.
>At first, when this same problem occurred with my C-2020Z (twice), I counted
>it to bad luck. After reading accounts from several other C-20X0Z owners,
>both here and other forums, the phrase "lemon preponderance" comes to mind.
How "several" out of tens or even hundreds of thousands of cameras can be
perceived by your mind as equaling "preponderance" is a curiosity best
explored by phd candidates with a lot of time on their hands...
/daytripper (10 months, thousands of shots on three cards, never a problem...)
So you know this for certain... that is, you have data that shows say,
10 failures verses 100,000 cameras? If not, then you haven't a
statistical leg to stand on. Neither do I, but I can only wonder how
many other pool souls without Internet/newsgroup access have
experienced similar problems. I do know this: out of hundreds of
positive posts here and elsewhere, I have also seen roughly 50 posts
outlining Smartmedia operation problems. No, I don't have numbers, but
50 out of say, 1,000 is 5%, baby. Not a good QA rate from where I come
from.
Most amusing, however, is the regularity with which Olympus technical
support reacts to customer calls as if they had never heard of such a
thing as a Smartmedia failure on their cameras, and when pressed
further, how they invariably blame the Smartmedia reader. Perhaps this
is the only sort of consistency Olympus can attain?
--
Eduardo Suastegui
http://esuastegui.esmartweb.com
(Digital photos at http://esuastegui.esmartweb.com/c2020z)
"Test everything. Hold on to the good."
You might want to find someone with a PC SmartMedia card reader and have them
reformat the disk for you and see if it removes the problem.
Please note: this is in no way Mac-bashing and I don't want to get into the
inevitable Mac-vs-PC discussion here. I use both (as well as UNIX) so I
really don't care.
-Ned
Some have recounted similar problems with MS Windows as well. In
general, do all card upkeep (delete, format) in-camera and use the
PC/reader combination only to copy files from the card. (Some dare to
go in the oposite direction, but I won't get into that.)
> Please note: this is in no way Mac-bashing and I don't want to get
into the
> inevitable Mac-vs-PC discussion here. I use both (as well as UNIX)
so I
> really don't care.
Not to worry. The religious/zealous discussions here by enlarge pertain
solely to cameras.
I'm sure it's convenient for some people who are going to visit
friends/family to put photos on the SmartMedia disk in order to display the
images on the TV (through the camera) at their destination. But I think
your advice is probably good advice to steer clear of doing this.
-N
I do think we all appreciate the words of warning
posted here.
"You wouldn't load film in a camera in bright sunlight...?, so
preserve caution with these flash devices"
Most semiconductor manufactures will give you a new card if you still
have the reciept and you plead your case and lived by the above rules.
Flash cards, however, DO wear out! The mechanical life of the
contacts is only rated to about 1000 insertions (generally--some
manufacturers will argue this point). And the electrical
characteristics of the flash used in these devices are in the order
of 100,000 to 1M write cycles (I think the contacts would wear out
first in my opinion).
I've had very good luck with Viking -- and they warantee them for 5
years!
On Wed, 20 Sep 2000 23:26:40 +0800, dt <glu...@bigfoot.com> wrote:
>Hi,
>Using an Olympus Camedia C2000Z.
>I'm very pissed with it because of the "card error" problems. I've seen
>some references to similar problems on this ng. Olympus SCREWED UP BIG
>TIME.
I would like more explanations of the conditions which
cause failure. Is it, as one poster suggests helpfully,
from trying to do too many things with the card, or is
there an inherent failure in my 2020z which shows up
randomly to kill cards. Now having two 64 meg cards
(both Delkins which worked without any formatting), I'm
pretty nervous, especially with a long trip to Central
America looming. And, if the problem is with the way
the card is used, as opposed to a flaw in the camera,
why is that Delkin, for example, says its card can be
used for 'external storage for PC systems', as well as
for digital cameras, voice recorders, etc. Do they
mean, pick one and don't do any of the others?
I'd like a card expert to weigh in here.
Could we have a statistical sampling problem in which a
tiny handful of cards fail (for many possible reasons)
but the fact that the problems are mentioned on some
bulletin boards and newsgroups exagerate the extent of
the problem?
Hmmm.
--
Ronald K. Goodenow, Ph.D.
Principal, Telework Development Group, LLC
226 Howard St., Northborough, MA 01532
508-393-5619 393-5685 (fax)
rkg...@mindspring.com r_goo...@yahoo.com (backup)
http://www.teleworkllc.com
Tools and Processes for the Distributed Enterprise
What if the card runs in the camera from the get-go?
Should it be formatted in the camera anyhow.
Thanks for the useful explanation.
>>>4. When purchasing a new card, always format the card
>in the camera.
>
>What if the card runs in the camera from the get-go?
>Should it be formatted in the camera anyhow.
>
>Thanks for the useful explanation.
>
I would. I've never had issues with an Oly card in an Oly camera.
But I did have one occation of a brand X that I didn't follow my
"rules" ... well I lost all my holiday pictures. My fault! I
formated the card and have never had any other issues. BTW: I'm at
over 3k photos and that's the only issue I've ever had.
I wouldn't agree with this. I frequently use the SM cards to transfer pictures
from my laptop to desktop, drag/drop from card to Explorer. Have also used it
for text files.
BUT
After doing that, I reformat the card in the camera.
I use a Higawara USB card reader on the desktop and a Microtech PCMCIA reader
on the laptop.
I NEVER:
1. Boot up the computer with the card in the reader or PCMCIA.
2. Do anything to the photos after transfering them until I've closed the
windows to the reader and removed the card. Had the recycle bin show up once on
the card when I failed to do this. Reformatting removed it.
I've got five cards: A Sandisk 32mb, two Oly 16mb and two Oly 8mb. The only
time I've seen a card error is when I've put it in upside down or didn't push
it all the way in.
As a rule, I handle them by the edges, hard not to. Don't really see how you
could get a fingerprint on it.
Have you tried cleaning the contacts of the smartcards with tuner cleaner or
alcohol? On my camera had a problem seeing the card, and saying the card
needed formating, but I cleaned it with my t-shirt and the card worked. One
finger print can cause problems with the smart cards so keep them clean.
Gordon
"Eduardo Suastegui" <esuas...@my-deja.com> wrote in message
news:8qb5ed$ftg$1...@nnrp1.deja.com...
> In article <39C90F71...@sdrc.com>,
> Ned Portune <ned.p...@sdrc.com> wrote:
> > Actually, I wonder if this isn't unique to those of you using a
> Macintosh.
> > I'd be interested to know how many people using PCs have had this
> problem
> > versus those who have Apples. I've seen a similar problem with Zip
> disks
> > coming from a Macintosh.
> >
> > You might want to find someone with a PC SmartMedia card reader and
> have them
> > reformat the disk for you and see if it removes the problem.
>
> Some have recounted similar problems with MS Windows as well. In
> general, do all card upkeep (delete, format) in-camera and use the
> PC/reader combination only to copy files from the card. (Some dare to
> go in the oposite direction, but I won't get into that.)
>
No "hmmm" required: you've just described all Usenet groups.
Tech support folks have their standards, too, you know. That's why they
all give the same answers, regardless of the product or problem
involved. In fact, upon graduation from the Franz Kafka Memorial School
of Technical Support (which they all attend), they're required to take
an oath, kind of like the Hippocratic oath doctors take.
Here are some excerpts...
1. All questions can be answered with my scripts. I will pick the
script that will get the caller off the phone the fastest and stick to
it. If President Reagan could do it at age 70, I can do it at 19.
2. I will never admit that I don't know the answer, much less that I
don't even understand the question. Should the caller succeed in
cracking my facade of confidence, I will refer to No. 1.
Warning: Offering to ask a more experienced technician, supervisor or
engineer who might actually know the answer or at least understand the
question is highly unprofessional.
3. I will deny all knowledge of the caller's problem, no matter how
well known, unless the solution requires a costly upgrade.
4. I will lay blame on any and all devices and software connected to
or otherwise associated with the product I support, in reverse order of
the likelihood of involvement.
5. To foster caller self-reliance, I will convince each caller that he
or she must endure an arduous, dangerous or otherwise distasteful ordeal
equivalent to reinstalling Windows after reformatting the boot drive
before the caller can re-enter the support phone queue.
6. When starting or adding to a trouble-ticket, I will record only
information and observations addressed explicitly in my scripts and will
consider no other data. See No. 1 for details.
--
Jeremy McCreary (remove 0 before .com)
jer...@cliffshade0.com
http://www.cliffshade.com/dpfwiw
"Eduardo Suastegui" <esuas...@my-deja.com> wrote in message
news:8qb4d3$efn$1...@nnrp1.deja.com...
> In article <e9thssovj440q9u7k...@4ax.com>,
> day_t...@REMOVEyahoo.com wrote:
> > How "several" out of tens or even hundreds of thousands of cameras
> can be
> > perceived by your mind as equaling "preponderance" is a curiosity
best
> > explored by phd candidates with a lot of time on their hands...
>
> So you know this for certain... that is, you have data that shows say,
> 10 failures verses 100,000 cameras? If not, then you haven't a
> statistical leg to stand on. Neither do I, but I can only wonder how
> many other pool souls without Internet/newsgroup access have
> experienced similar problems. I do know this: out of hundreds of
> positive posts here and elsewhere, I have also seen roughly 50 posts
> outlining Smartmedia operation problems. No, I don't have numbers, but
> 50 out of say, 1,000 is 5%, baby. Not a good QA rate from where I come
> from.
>
> Most amusing, however, is the regularity with which Olympus technical
> support reacts to customer calls as if they had never heard of such a
> thing as a Smartmedia failure on their cameras, and when pressed
> further, how they invariably blame the Smartmedia reader. Perhaps this
> is the only sort of consistency Olympus can attain?
>
You forgot one:
7. When all else fails, highlight the unpredictable effects of solar
flares and paranormal activity. Let the user know, "the truth is out
there," somewhere, anywhere but with technical support.
Thanks for the laughs :).
>I have always deleted the files from the card while in the reader (shift
>delete so as to avoid the recycle bin) and have never had a problem except
>one obviously dirty contact.
The notion of not deleting files in your PC comes out of history. Some
eons ago (in the digital camera universe), some cameras were not quite
following the standard file system specifications (FAT, from the
MS-DOS world, is used on most of the memory cards, there's also a
format called ROS used on MMCs in MP3 players, as well as the
occasional proprietary format you probably can't read on a PC or Mac).
Or they were building an important directory structure, but only at
format time.
Virtually all modern digicams are smart enough to peacefully coexist,
not only with PC manipulation of Flash cards, but of other cameras
using them as well. Of course, it's possible there are still
exceptions...
Dave Haynie | frog pond media | dha...@jersey.net
"Whomever dies with the most cameras wins"
GO GREEN - VOTE NADER
Hmm. Interesting. Have you tried cleaning the card contacts? In my own
experience, formatting outside the camera is okay, though in my case,
there was something else wrong, and I shy away from the practice. Here
are the problems I've had:
1) Corrupted 16 MB Delkin card. Couldn't read it in my card reader or
father in law's D-450Z camera. All other cards okay.
2) Sandisk 32 MB card damaged so that I could only fill it up to the
halfway point before it failed (and crashed my camera).
3) My C-2020Z declared all my cards WRITE PROTECTED, and I had to send
it in TWICE for repairs.
4) Low battery can cause a card error ('!' icon). Happens only when re-
inserting a card, then power up the camera. A quick swap of batteries
fixes the problem.
After my camera's second repair cycle, only problem #4 has manifested
itself, through months of operation, including a trip with lots of
hikes in hot, dusty trails in the Sierras.
Yes, have tried to clean card. No, batteries not weak.
Sounds to me like you've either had extraordinarily bad
luck or you've got something
messing up your cards aside from the Oly -- and could
whatever that is be messing up your camera, too? How
about checking my latest post and filling out the
profile vis a vis OS, etc. I remember many years ago
not understanding why I was losing fidelity on cassette
tapes I had made with great care until I learned that
it wasn't a good idea to place them on a speaker
enclosure (where they were affected by magnetism!)
------
--
Patrick Brinton
In article <8qddct$4dq$1...@nnrp1.deja.com>, Eduardo Suastegui
<esuas...@my-deja.com> wrote:
> Just found this possible solution at dpreview.com,
> http://www.dpreview.com/forums/read.asp?forum=1008&message=459383.
> Hopefully it will work for you.
>
It seems reasonable that they would all be standard, but I remember reading
in instructions from my Oly D450z (a new model a year ago) to never format
from the computer, always the camera, and I believe that's where I saw the
part about a Diamond Rio being the only alternative.
After years of battling different file systems (FAT, FAT32, Mac, Linux,
Unix, NTFS, Win2k NTFS, etc) and changing them over on hard drives, I
finally found a utility that simply wiped out any information in the first
part of the drive...and it has been the only way, on many instances, that
I've been able to get the drive usable again. Even that didn't work once,
when I let Adaptec EZ SCSI 'prepare' an IDE disk (which it said it could
do), and that hard drive never worked again.
The smartmedia format doesn't seem to be well understood, at least not in
all cases, so that's why I figure we need to be extremely cautious, until we
know for sure what's OK and what's not.
Big Bob
I can't tell you how many times a deep feeling of frustration came
over me, less than one minute into my conversations with technical
support staff, when he invariably says something so stupid that I
realize immediately that he knows far less about the system he is
supporting than I do. It's that script thing.
Unfortunately, we're all all too familiar with those scenarios. It's the
curse of the times--at least for anyone unwilling to kick the
electronics habit.
That's why I value the user-to-user support I find here. Sure, there are
folks on RPD who would do well in the tech support field, and others who
could use a refresher in the rules of evidence, and there are quite a
few topics that never really get resolved (like the effective resolution
of a Bayer pattern CCD) for want of expertise or underlying proprietary
info. But after a while you get a feel for what's wheat and what's
chaff, and that's often better than you can do with tech support advice.
Let's face it--we're on our own out here. Long live user-to-user help
and RPD!
--
Jeremy McCreary (remove 0 before .com)
jer...@cliffshade0.com
http://www.cliffshade.com/dpfwiw
"James Himmelman" <jhi...@i-2000.com> wrote in message
news:8FB6C940Fjhi...@207.97.159.253...
Ah yes, the old "the devil made it do it" gambit. Hey, it worked for
Geraldine. (Now I'm really dating myself.)
--
Jeremy McCreary (remove 0 before .com)
jer...@cliffshade0.com
http://www.cliffshade.com/dpfwiw
"Eduardo Suastegui" <esuas...@my-deja.com> wrote in message
news:8qd8pk$u8c$1...@nnrp1.deja.com...
> In article <V5hy5.232945$i5.31...@news1.frmt1.sfba.home.com>,
> "jam" <see_m...@home.com> wrote:
> > Eduardo,
> >
> You forgot one:
> 7. When all else fails, highlight the unpredictable effects of solar
> flares and paranormal activity. Let the user know, "the truth is out
> there," somewhere, anywhere but with technical support.
>
> Thanks for the laughs :).
>
If ever there were discussions reminiscent of the old Mac/PC debates of the
80's, it's these "discussions". Rather amusing really, especially when you
see a Nikon vs. Olympus debate turn into a media debate!
-- Lew