MPC Superstore/Marine Park Camera -BEWARE - Don't trust them
Darren
same company (Marine Park) that screwed me over too.
Did you eventually resolve the situation?
I recently bought a laptop off Marine Park's site, and boy did I get
ripped off. The laptop itself was finely priced, but the extras (RAM,
ethernet card) were misrepresented entirely. The "Peter" sales guy who
assisted me lied completely about what the ethernet card could do (replace
a DSL modem), and claimed the RAM I bought was extra fast. I took his
word for it, and found out later that he was full of BS. Ever since I
tried calling the company back and asking for his extension, he's avoided
me and instructed his rude customer service rep to do the same. The
service at this joint is arguably the lousiest I've ever had to deal w/.
Today, I called MP's toll free line, and I received busy signals all day.
Anyways, I know that you had your bad experience awhile ago...sorry to
dredge it up from the past. I just wanted to know if you had any success
(and if so, how you went about doing so) claiming back the amounts you
overpaid. Have any of you filed a complaint/suit in court or contacted
the Better Business Bureau?
Thanks in advance.
Darren Chu
edgodse wrote:
>
>
> My story
> On 11/28 I searched the web for reasonable prices on a CP 950. I
ordered
> one from MPC via the web. On the following Tuesday they called to say I
had
> ordered two (I had not), but that gave them an opportunity to pitch to my
> wife their vastly overpriced addons. Gullible that she was, she said
yes to
> several.
>
> Two weeks later the camera arrived. On opening the package I looked for
the
> warranty card. There was none. I contacted Nikon USA. They reported
that
> the camera was a gray market device NOT covered by their US warranty. I
> immediately contacted MPC and after being shuffled between several jerks
I
> got someone who called himself David Waters. I explained what Nikon told
> me. He argued with me. I asked for a RMA to send the whole package back
> for a complete refund. Finally he agreed that it was a Gray Market model
> and offered to replace it with a CP990 (in place of the 950) that did in
> fact have a Nikon USA warranty. Foolishly I said O.K. and returned the
> original camera. They received it two days later.
>
> It's now 48 days since the original order and 23 days since they received
> the returned 950 What was in the package that arrived today? Not a 990
> but a 950, although this one has a US warranty. I give up!
>
> Will I ever again consider buying from MPC (or any Camera Store located
in
> Brooklyn, for that matter)? NEVER, NEVER, NEVER! BEWARE - they ship
> Gray Market products! They'll screw you every time..
>
> Are you reading this David Waters, or someone else at MPC?
>
>
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