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Nikon D3100 USB for SD card won't mount on MacBook

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John

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Jan 5, 2011, 6:40:24 PM1/5/11
to
I just bought a Nikon D3100. I bought a USB cable (through Amazon) and
tried to mount the SD card (see below) to my Windows notebook and my
MacBook notebook.

The Windows machine will mount it, if I turn the camera on. (I swear I
read in the instructions not to do that!). But it is the only way, and
all seems well.

But the MacBook will not mount the SD card in any way shape or form.
It
simply ignores the fact I am connecting a USB device.

I tried reformatting the SD card on the camera. Didn't change
anything.

What do I do? I opened a case with Nikon, and their first question
was:
did I plug the USB cable in????????????!!!!!!!!! So I guess I need the
experts here, there aren't any there.

The cable is: "ABC Products® USB Cable Cord Lead UC-E4 UC-E5 for
Nikon
Coolpix / SLR D2H, D2Hs, D2X, D2Xs, D3, D40, D40X, D50, D60, D70,
D70s,
D80, D90, D100, D200, D300, D3000, D3100, D7000, Coolpix SQ (Dock),
Cool
Station, SQ Dock, E2000" Electronics; $6.99 Sold by: abcproductsinc

The SD card (sold by Best Buy as part of a D3100 package) is: PNY 8
GB,
SDHC, P-SDHC8G10-EF bar code: 5149247857

Thanks,
John

Paul Furman

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Jan 5, 2011, 7:04:54 PM1/5/11
to
John wrote:
> I just bought a Nikon D3100. I bought a USB cable (through Amazon)

Didn't the camera come with a cable? Sometimes those are proprietary,
like my cell phone. You may need to use Nikon's software as well.
Anyways it's usually recommended to just get a card reader rather than
use camera batteries to download.

> and
> tried to mount the SD card (see below) to my Windows notebook and my
> MacBook notebook.
>
> The Windows machine will mount it, if I turn the camera on. (I swear I
> read in the instructions not to do that!). But it is the only way, and
> all seems well.
>
> But the MacBook will not mount the SD card in any way shape or form.
> It
> simply ignores the fact I am connecting a USB device.
>
> I tried reformatting the SD card on the camera. Didn't change
> anything.
>
> What do I do? I opened a case with Nikon, and their first question
> was:
> did I plug the USB cable in????????????!!!!!!!!! So I guess I need the
> experts here, there aren't any there.
>

> The cable is: "ABC Products甚 USB Cable Cord Lead UC-E4 UC-E5 for

Ofnuts

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Jan 5, 2011, 7:09:11 PM1/5/11
to
On 01/06/2011 12:40 AM, John wrote:
> I just bought a Nikon D3100. I bought a USB cable (through Amazon) and
> tried to mount the SD card (see below) to my Windows notebook and my
> MacBook notebook.
>
> The Windows machine will mount it, if I turn the camera on. (I swear I
> read in the instructions not to do that!). But it is the only way, and
> all seems well.
>
> But the MacBook will not mount the SD card in any way shape or form.
> It
> simply ignores the fact I am connecting a USB device.
>
> I tried reformatting the SD card on the camera. Didn't change
> anything.
>
> What do I do? I opened a case with Nikon, and their first question
> was:
> did I plug the USB cable in????????????!!!!!!!!! So I guess I need the
> experts here, there aren't any there.
>
> The cable is: "ABC Products甚 USB Cable Cord Lead UC-E4 UC-E5 for

> Nikon
> Coolpix / SLR D2H, D2Hs, D2X, D2Xs, D3, D40, D40X, D50, D60, D70,
> D70s,
> D80, D90, D100, D200, D300, D3000, D3100, D7000, Coolpix SQ (Dock),
> Cool
> Station, SQ Dock, E2000" Electronics; $6.99 Sold by: abcproductsinc
>
> The SD card (sold by Best Buy as part of a D3100 package) is: PNY 8
> GB,
> SDHC, P-SDHC8G10-EF bar code: 5149247857
>
> Thanks,
> John

I doubt the cable is the culprit. Cameras do not always appear as mass
storage on USB; the Canon ones, for instance, only appear as digital
image providers using the PTP protocol. Check if the camera gets a drive
letter on Windows... if not it's using PTP. There may be a way to make
it appear as mass storage, or there may be something specific to do on
the Mac for PTP devices.

Most people I know don't care, they just take the card off the camera
and read it directly on the PC (USB card reader or integrated one). This
is usually also a lot faster.

--
Bertrand

Paul Furman

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Jan 5, 2011, 7:15:43 PM1/5/11
to
Paul Furman wrote:
> John wrote:
>> I just bought a Nikon D3100. I bought a USB cable (through Amazon)
>
> Didn't the camera come with a cable? Sometimes those are proprietary,
> like my cell phone. You may need to use Nikon's software as well.

Oh, one more thought... you may need to set the camera menu to put it in
USB mass storage mode, vs remote control.


> Anyways it's usually recommended to just get a card reader rather than
> use camera batteries to download.
>
>> and
>> tried to mount the SD card (see below) to my Windows notebook and my
>> MacBook notebook.
>>
>> The Windows machine will mount it, if I turn the camera on. (I swear I
>> read in the instructions not to do that!). But it is the only way, and
>> all seems well.
>>
>> But the MacBook will not mount the SD card in any way shape or form.
>> It simply ignores the fact I am connecting a USB device.
>>
>> I tried reformatting the SD card on the camera. Didn't change
>> anything.
>>
>> What do I do? I opened a case with Nikon, and their first question
>> was:
>> did I plug the USB cable in????????????!!!!!!!!! So I guess I need the
>> experts here, there aren't any there.
>>

>> The cable is: "ABC Products�� USB Cable Cord Lead UC-E4 UC-E5 for

John

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Jan 5, 2011, 7:53:19 PM1/5/11
to
On Jan 5, 7:04 pm, Paul Furman <pa...@-edgehill.net> wrote:
> John wrote:
> > I just bought a Nikon D3100. I bought a USB cable (through Amazon)
>
> Didn't the camera come with a cable? Sometimes those are proprietary,
> like my cell phone. You may need to use Nikon's software as well.
> Anyways it's usually recommended to just get a card reader rather than
> use camera batteries to download.

No, the kit I bought at Best Buy doesn't come with a cable. :-(

I'll check out the other suggestions later tonight.

I do have an SD card reader that works. But since I already ordered
a cable, I'd like to see it work too.

Thanks!

Savageduck

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Jan 5, 2011, 8:01:41 PM1/5/11
to
On 2011-01-05 15:40:24 -0800, John <john....@gmail.com> said:

> I just bought a Nikon D3100. I bought a USB cable (through Amazon) and
> tried to mount the SD card (see below) to my Windows notebook and my
> MacBook notebook.

First, I see that the D3100 is the first Nikon I have seen sold without
a USB cable.


>
> The Windows machine will mount it, if I turn the camera on. (I swear I
> read in the instructions not to do that!). But it is the only way, and
> all seems well.
>
> But the MacBook will not mount the SD card in any way shape or form.
> It
> simply ignores the fact I am connecting a USB device.

The MacBook should mount the SD card/camera as soon as you power the
camera up. There should be nothing to adjust on the Mac.


>
> I tried reformatting the SD card on the camera. Didn't change
> anything.
>
> What do I do? I opened a case with Nikon, and their first question
> was:
> did I plug the USB cable in????????????!!!!!!!!! So I guess I need the
> experts here, there aren't any there.

I usually don't use a camera to Mac USB connection, but when I have, it
mounts without issue on my MacBook Pro and my iMac.

>
> The cable is: "ABC Products�� USB Cable Cord Lead UC-E4 UC-E5 for


> Nikon
> Coolpix / SLR D2H, D2Hs, D2X, D2Xs, D3, D40, D40X, D50, D60, D70,
> D70s,
> D80, D90, D100, D200, D300, D3000, D3100, D7000, Coolpix SQ (Dock),
> Cool
> Station, SQ Dock, E2000" Electronics; $6.99 Sold by: abcproductsinc
>
> The SD card (sold by Best Buy as part of a D3100 package) is: PNY 8
> GB,
> SDHC, P-SDHC8G10-EF bar code: 5149247857
>
> Thanks,
> John

Personally I would get a card reader.

--
Regards,

Savageduck

Message has been deleted
Message has been deleted

Robert Coe

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Jan 5, 2011, 9:48:30 PM1/5/11
to
On Wed, 05 Jan 2011 20:28:28 -0500, John A. <jo...@nowhere.invalid> wrote:
: On Thu, 06 Jan 2011 01:09:11 +0100, Ofnuts <o.f.n...@la.poste.net>
: wrote:
:
:
: I'll second (or third or forth or whatever) the separate reader
: recommendation.

But lest anyone see that as a panacea, my experience provides a bit of a
counterexample. I have an elaborate Lexar card reader that adamantly refuses
to see the 8GB Sandisk SD cards that my wife uses in her T2i. (I recently
bought her a 16GB Lexar card, but we haven't tried that yet.) They're read
fine by my Sandisk card reader and by the built-in card reader in my Lenovo
laptop.

All our other cameras use CF cards, and the Lexar card reader handles them all
(various brands and sizes) just fine. Go figure.

Bob

Message has been deleted

Eric Stevens

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Jan 6, 2011, 4:13:57 AM1/6/11
to
On Wed, 05 Jan 2011 16:04:54 -0800, Paul Furman <paul-@-edgehill.net>
wrote:

>John wrote:
>> I just bought a Nikon D3100. I bought a USB cable (through Amazon)
>
>Didn't the camera come with a cable? Sometimes those are proprietary,
>like my cell phone. You may need to use Nikon's software as well.
>Anyways it's usually recommended to just get a card reader rather than
>use camera batteries to download.

Yet I have never had any problems relying on the camera battery to
download my old Sony 707, the Nikon D70, or my Nikon D300, or my
wife's Canon Ixus 970 IS. Of course the battery has to be reasonably
(but not necessarily fully) charged.

Eric Stevens

swe...@earthlink.nospam.net

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Jan 6, 2011, 3:36:35 PM1/6/11
to
John <john....@gmail.com> writes:

> I just bought a Nikon D3100. I bought a USB cable (through Amazon) and
> tried to mount the SD card (see below) to my Windows notebook and my
> MacBook notebook.
>
> The Windows machine will mount it, if I turn the camera on. (I swear I
> read in the instructions not to do that!). But it is the only way, and
> all seems well.
>
> But the MacBook will not mount the SD card in any way shape or form.
> It
> simply ignores the fact I am connecting a USB device.
>
> I tried reformatting the SD card on the camera. Didn't change
> anything.
>
> What do I do? I opened a case with Nikon, and their first question
> was:
> did I plug the USB cable in????????????!!!!!!!!! So I guess I need the
> experts here, there aren't any there.

Can you see the camera in iPhoto? Normal Apple practice is to fire
up iPhoto when a supported camera is plugged in.

Anyway, a quick Web search suggests that Apple added support for
RAW files from the D3100 with OS 10.6.5, which went out last fall.
If you're not that current, you probably don't have much chance
of making your camera play with your computer.

--
Stephen H. Westin
Software Engineer
Central New York

C J Campbell

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Jan 6, 2011, 4:40:19 PM1/6/11
to
On 2011-01-05 15:40:24 -0800, John said:

> I just bought a Nikon D3100. I bought a USB cable (through Amazon) and
> tried to mount the SD card (see below) to my Windows notebook and my
> MacBook notebook.
>
> The Windows machine will mount it, if I turn the camera on. (I swear I
> read in the instructions not to do that!). But it is the only way, and
> all seems well.
>
> But the MacBook will not mount the SD card in any way shape or form.
> It
> simply ignores the fact I am connecting a USB device.

It should work. Are you running in 64 bit mode? Nikon has been evasive
about whether their cameras support 64 bit mode. Even so, it should
show up as a disk drive even if Nikon View or whatever does not run.


--
Waddling Eagle
World Famous Flight Instructor

Wolfgang Weisselberg

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Jan 6, 2011, 2:23:35 PM1/6/11
to
Robert Coe <b...@1776.COM> wrote:
> But lest anyone see that as a panacea, my experience provides a bit of a
> counterexample. I have an elaborate Lexar card reader that adamantly refuses
> to see the 8GB Sandisk SD cards that my wife uses in her T2i.
[...]

> All our other cameras use CF cards, and the Lexar card reader handles them all
> (various brands and sizes) just fine. Go figure.

SD just isn't very compatible between itself (and SDHC and SDXC
and so on). CF is much friendlier (and open, too). After all,
talking to CF is like talking to your P-ATA harddrive[1] ...

Junk the card reader (or update it, or just don't use it for that
kind of cards). Nothing else can be done.


-Wolfgang

[1] to the point that you can swap these two and it should work.
Doesn't always, though, if a driver tries commands (like
stopping the disk) that aren't supported in CF cards because
they make little or no sense there.

John

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Jan 6, 2011, 7:59:13 PM1/6/11
to
And the winner is:

On Jan 5, 7:09 pm, Ofnuts <o.f.n.u....@la.poste.net> wrote:
> I doubt the cable is the culprit. Cameras do not always appear as mass
> storage on USB; the Canon ones, for instance, only appear as digital
> image providers using the PTP protocol. Check if the camera gets a drive
> letter on Windows... if not it's using PTP. There may be a way to make
> it appear as mass storage, or there may be something specific to do on
> the Mac for PTP devices.

I just mounted it on my Windows machine. Indeed, it does not get a
drive
designation. It comes up under (Win 7) Portable Devices and is simply
called D3100 with the label Digital Camera.

I installed the software that came with the camera on the Mac. Now,
when
I connect it via the USB cable, the Nikon transfer application pops
up.

But I'll probably never use this software.

> Most people I know don't care, they just take the card off the camera
> and read it directly on the PC (USB card reader or integrated one). This
> is usually also a lot faster.

Yep! That is what I'm going to do.

Thanks, and thanks to all who replied!

-John

> --
> Bertrand

me

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Jan 6, 2011, 8:44:46 PM1/6/11
to
On Thu, 6 Jan 2011 16:59:13 -0800 (PST), John <john....@gmail.com>
wrote:

I believe the bottom line is that Nikon has given up having the
cameras mount as mas storgare devices.

nospam

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Jan 8, 2011, 6:16:07 AM1/8/11
to
In article <biaai6l21b4u9u64u...@4ax.com>, Robert Coe
<b...@1776.COM> wrote:

> But lest anyone see that as a panacea, my experience provides a bit of a
> counterexample. I have an elaborate Lexar card reader that adamantly refuses
> to see the 8GB Sandisk SD cards that my wife uses in her T2i. (I recently
> bought her a 16GB Lexar card, but we haven't tried that yet.) They're read
> fine by my Sandisk card reader and by the built-in card reader in my Lenovo
> laptop.

that's probably because your lexar card reader is old enough to not be
sdhc compliant limiting it to 2 gig or smaller cards, while the sandisk
reader and laptop are sdhc compliant.

Robert Coe

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Jan 8, 2011, 4:13:59 PM1/8/11
to
On Sat, 08 Jan 2011 06:16:07 -0500, nospam <nos...@nospam.invalid> wrote:
: In article <biaai6l21b4u9u64u...@4ax.com>, Robert Coe

I guess I got gypped, then, because the Lexar reader is a lot (probably 2
years or so) newer than the Sandisk. I bought them both from B&H, and each was
portrayed as current at the time.

Bob

nospam

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Jan 8, 2011, 4:24:43 PM1/8/11
to
In article <ankhi6dvg95h967v6...@4ax.com>, Robert Coe
<b...@1776.COM> wrote:

> I guess I got gypped, then, because the Lexar reader is a lot (probably 2
> years or so) newer than the Sandisk. I bought them both from B&H, and each was
> portrayed as current at the time.

when did you buy them?

Robert Coe

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Jan 8, 2011, 4:24:42 PM1/8/11
to
On Thu, 06 Jan 2011 20:44:46 -0500, me <m...@mine.net> wrote:
: On Thu, 6 Jan 2011 16:59:13 -0800 (PST), John <john....@gmail.com>

My knee-jerk reaction was to ask you what the Hell is a mas storgare device.
The term looks, on its face, like a fractured blend of Latin (or Italian?) and
Spanish. But I guess you meant to say "mass storage"? ;^)

(The F7 key is your friend!)

Bob

Savageduck

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Jan 8, 2011, 5:23:07 PM1/8/11
to

I can't speak for Lexar SD readers, but I have had bad experience with
their USB CF readers. in 2005 I bought a package deal on what was then
an expensive 1GB Lexar CF card (2 of them) which came with a very neat
and well made USB reader. It is marked "JumpShot for LexarMedia" and a
label on the rear has the following notation, "For more information
contact www.digitalfilm.com" and in red, "Works only with USB enabled
CompactFlash".
Only that particular Lexar CF card was mountable with that reader. No
other Lexar, Kingston or Sandisk CF cards I had would mount. I have two
of them and have not used them since.
I got one out today to check again, and I cannot get any CF cards to
mount on my Macs with it.

I have used a SanDisk FireWire 400 CF reader without issue ever since.
With my MacBookPro I also have a Sonnet ExpressCard/34 Dual CF Adaptor.
For SDHC I have two $3.00 Elago USB readers which have worked
flawlessly with my MacBookPro, my iMac has a built-in SD reader.
I see that Elago reader is now on sale for $1.99. A bargain if there
ever was one.
< http://elagostore.com/ELAGO-USB-High-Speed-Memory-Card/M/B0028Y9BX8.htm >


--
Regards,

Savageduck

Message has been deleted

me

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Jan 9, 2011, 6:33:53 AM1/9/11
to
On Sat, 8 Jan 2011 14:23:07 -0800, Savageduck
<savageduck1@{REMOVESPAM}me.com> wrote:


>I can't speak for Lexar SD readers, but I have had bad experience with
>their USB CF readers. in 2005 I bought a package deal on what was then
>an expensive 1GB Lexar CF card (2 of them) which came with a very neat
>and well made USB reader. It is marked "JumpShot for LexarMedia" and a
>label on the rear has the following notation, "For more information
>contact www.digitalfilm.com" and in red, "Works only with USB enabled
>CompactFlash".
>Only that particular Lexar CF card was mountable with that reader. No
>other Lexar, Kingston or Sandisk CF cards I had would mount. I have two
>of them and have not used them since.
>I got one out today to check again, and I cannot get any CF cards to
>mount on my Macs with it.

Not a bad experience. You got what you paid for. I have a couple of
these cards and JS adapters from years past. The circuitry was on the
card, not in the reader, so the adapters can't work with non-USB
enabled cards. The cards work fine in anyother reader. I still use the
128MB 8X card I bought with my CP990 in that camera.

Robert Coe

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Jan 9, 2011, 8:45:18 AM1/9/11
to
On Sun, 09 Jan 2011 01:24:34 -0500, John A. <jo...@nowhere.invalid> wrote:
: On Sat, 08 Jan 2011 16:13:59 -0500, Robert Coe <b...@1776.COM> wrote:
:
:
: Unless the Sandisk was a non-standard pre-SDHC hack. There were some
: larger-than=spec SD cards & readers put out before the SDHC standard
: came along. If the Sandisk cards and reader aren't SDHC they could
: very well be incompatible with other readers. But then one would
: expect they might not be compatible with the camera either. Hmmm...
:
: Do the Sandisk cards & reader say "SD" or "SDHC" or something else?

I guess I need to restate the facts as I know them:

Both card readers have multiple slots and will supposedly read lots of
different tyoes of cards. Both are able to read every CF card I've thrown at
them (various sizes and brands). The Sandisk reader is several years older
than the Lexar, which I bought in 2010 (or possibly late 2009).

We have tried to read only two (Sandisk) SD cards, both 8MB in size and both
labelled "SDHC". The Sandisk reader reads them (as does the built-in reader in
my Lenovo laptop). The Lexar reader does not. The cards were written by a
Canon Rebel T2i DSLR.

Both card readers are USB, not firewire. I believe the Lexar reader
specifically says it works with USB2. (I can't check that, because I left the
reader at work, where I normally don't have to read SD cards.) I've tried the
Lexar reader on many USB ports on two or three computers.

I'm obviously done buying Lexar card readers, but good card readers are
surprisingly hard to find. B&H's selection of Sandisk readers, for example, is
appallingly poor. I wonder if Sandisk is discontinuing card readers. I once
bought an off-brand reader (after the Sandisk and before the Lexar) because it
was tiny and nice for travel. It fell apart within months.

Bob

Savageduck

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Jan 9, 2011, 9:13:12 AM1/9/11
to

For SDHC and travel I have been very satisfied with the Elago products.
I have two of these, one which lives on my desk, and one which lives in
my laptop bag. I have no complaints. I would not be at all surprised to
find their (14-in-1) works fine for CF and the SD variants, and others.

Savageduck

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Jan 9, 2011, 9:18:56 AM1/9/11
to

Yup! That was my experience. CF card works fine in camera and all other
readers, and the JS reader is a piece of Lexar proprietary crap. I have
been Lexar wary ever since, and pretty much stick to Sandisk Extreme
III & UDMA.

--
Regards,

Savageduck

Alan Browne

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Jan 9, 2011, 11:31:21 AM1/9/11
to
On 11.01.09 9:18 , Savageduck wrote:

> Yup! That was my experience. CF card works fine in camera and all other
> readers, and the JS reader is a piece of Lexar proprietary crap. I have
> been Lexar wary ever since, and pretty much stick to Sandisk Extreme III
> & UDMA.

I favour Sandisk Extreme III as well, though my sole Lexar (2 GB CF) has
never given me trouble - it's what the SO uses in the 7D, now.

--
gmail originated posts filtered due to spam.

nospam

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Jan 9, 2011, 12:40:38 PM1/9/11
to
In article <3mdji6p77h1vcbnoe...@4ax.com>, Robert Coe
<b...@1776.COM> wrote:

> We have tried to read only two (Sandisk) SD cards, both 8MB in size and both
> labelled "SDHC". The Sandisk reader reads them (as does the built-in reader in
> my Lenovo laptop). The Lexar reader does not. The cards were written by a
> Canon Rebel T2i DSLR.

there's your answer. the lexar does not support sdhc.

> Both card readers are USB, not firewire. I believe the Lexar reader
> specifically says it works with USB2. (I can't check that, because I left the
> reader at work, where I normally don't have to read SD cards.) I've tried the
> Lexar reader on many USB ports on two or three computers.

it needs to say 'usb 2 hi speed' for it to support 480 mbit speeds.

if the card reader says usb 2 but *doesn't* say 'hi speed', then it is
probably only 12 mbit, no better than a usb 1.1 device, even though
it's compliant with the usb 2 spec. a lot of cheap card readers play
this game.

Robert Coe

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Jan 9, 2011, 9:09:23 PM1/9/11
to
On Sun, 09 Jan 2011 11:31:21 -0500, Alan Browne
<alan....@FreelunchVideotron.ca> wrote:

: On 11.01.09 9:18 , Savageduck wrote:
:
: > Yup! That was my experience. CF card works fine in camera and all other
: > readers, and the JS reader is a piece of Lexar proprietary crap. I have
: > been Lexar wary ever since, and pretty much stick to Sandisk Extreme III
: > & UDMA.
:
: I favour Sandisk Extreme III as well, though my sole Lexar (2 GB CF) has
: never given me trouble - it's what the SO uses in the 7D, now.

I wouldn't expect it to give her any trouble. My Lexar problems have been
entirely with their card reader, not their cards, of which I have several.

Bob

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