I obtained a Cabela's VISA and have been very pleased. No
unauthorized charges have been posted and all the appropriate points
have been assigned. I am sorry you had that experience. Sounds like
they got more of a response than they expected and can't handle the
volume. Hopefully, they will take your letter seriously and do
something to insure they don't lose more customers. Certainly, I too
would cut up the card and leave them if the same happened.
I do have one complaint -- they do not have on-line access. I'm
hoping that will come.
By "on-line", I assume you mean via their web site. Not true. I placed
my last two orders over the web. Their catalog is easy to use and I
like the verification they send by email. They also alert you as to
when the item(s) was shipped. So far, I have no complaints, but I am a
relatively new card member.
Bill and Nancy Weiler