Interesting Ebay Experience
Nick Carver
A rocker friend likes the Tube Works pedals. As a friendly gesture I
looked on eBay for one and found one billed as "New Old Stock." Tube
Works was bought by Genz Benz a few years ago, so I assumed (big
mistake) that "New Old Stock" meant it was pre Genz Benz.
I won the auction. Contacted the seller and, since they were in Canada,
they requested an International Money Order. Within 24 hours of winning
the auction (the only delay was waiting for the seller to respond to my
email; it would have been within minutes if they had responded sooner),
I purchased and International Money Order on line and had it sent.
The seller received the Money Order on April 18th. They shipped the
pedal on April 25th.
I received it and, of course, it is the current production unit (made in
1999, but in Taiwan by Genz Benz).
Well, I put feedback on eBay and gave the seller a "neutral" rating,
since I felt that sitting on my money order for a week was not best; not
"negative", but I would reserve a "positive" rating for quicker response.
Well today I check my eBay page and see that they have given me a
"neutral" rating as a buyer. Why? Because I didn't pay promptly or meet
my end of the bargain? No, because I complained about them as a seller!
BTW, you only have 80 characters in which to make a comment about your
feedback. I only addressed the slow shipment in my feedback.
Of course, if I had known (which I should have, if I had emailed them,
but the auction was ending, so I didn't have time to find out), I could
have bought a brand new Tube Works pedal from www.americanmusical.com
for about $5 more, after the cost of the money order, and I would have
had it about 2 weeks sooner.
Oh well, live and learn.
Nick
Pat Smith
won my bid for a bootleg video of Roy Buchanan. After I sent the money
order I looked at the original ebay page for the item to see a note that
the seller had been banned from Ebay...bummer. I hadn't saved the stub
from the MO figuring that they are like cash, so I was unable to file a
claim. Thank goodness it was just 40 bucks. I have bought guitars and
amps on ebay with no problem, but would have been bummed to lose that
much money.
Thom_j.
a.s.a.p. if I buy or sell.. If I find a laxed reply without any reason
I usually pass on the item. I have been real lucky but I also try to
put myself in the other person's shoes selling or buying..
Sometimes tho' no matter how hard you try or nice you are, you
just can not satisfy the potential buyer or seller, and if I'm selling
I ask them to "please buy elsewhere.." Then it ends "any and all"
future problems.. At least this works for me, so far :)
cheers thom_j.
"Nick Carver" <eca...@wi.rr.com> wrote in message
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Margaret Wilson
Regards,
Margaret
"Thom_j." <n2r...@DELETETHISOUTcomcast.THISTOOnet> wrote in message
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Thom_j.
"Margaret Wilson" <twok...@nospam.msn.com> wrote in message
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Greg D
That' was really stinky of the seller to give you a neutral rating because
you rightfully gave him one. I know some sellers only ship once per week, so
in their mind there is no hurry to cash the m/o.
I have 71 pos fb's on EBAY - no neutrals or negs so far. To keep that rating
I've had to make some concessions both as a buyer and a seller, but it's
worth it to me to keep my buyers happy and make sure I am a good buyer..
I have only given out one neg FB to a buyer that decided after the auction
that he didn't want the item. Had he paid my costs and such, I wouldn't have
left any FB.
On another auction where I was the buyer, I won some 16" Fender amp legs, but
soon discovered that they wouldn't fit my amp. I emailed the seller and sent
him $10 to let me back out of the deal ($35). He left me pos FB.
I've sold stuff that no matter how many pos FB's I have, the buyer gets
jittery when their item hasn't shown up on their doorstep the next day. I
email them frequently to assure them and make sure they are happy. I wish
some of the sellers I've bought from would do the same. It's jsut common
courtesy and you would think that after 9/11, we would watch out for one
another a little more.
Greg
Margaret Wilson
Regards,
Margaret
"Thom_j." <n2r...@DELETETHISOUTcomcast.THISTOOnet> wrote in message
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Thom_j.
my own sound' problem? hahaha :)
"Margaret Wilson" <twok...@nospam.msn.com> wrote in message
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Nick Carver
minutes of my finding it, I would have emailed and asked them how old the
item was, so, I did not address that in my feedback.
As you said Greg, what bothered me was that their neutral fb of me was
SOLELY because I gave them neutral fb. I emailed them within minutes of
winning the auction (they responded about 20 hours later). Within minutes of
getting the response of how much shipping would be, etc. I went to a site
and bought an International Money Order and had it sent to them and then
emailed them that it had been sent. Again no response for a day.
So, I shouldn't have been surprised that they sat on the Money Order for a
week. (BTW, if you are going to sit on a payment for a week, why do you
demand a MO?). Also, I don't know if I mentioned, but this was not an
individual seller; this is a company that is running a lot of auctions all
the time, so it is not a case of Joe Six Pack only wanting to run to UPS
once per week.
Oh well, live and learn. The pedal works (not my cup of tea, but my friend
will like it).
Nick
PS I think this is my 5th ebay transaction (seller once, my Cort Joe Beck)
and I had only positive feedback.
in article 3CD34563...@cox.net, Greg D at oas...@cox.net wrote on
5/3/02 9:13 PM:
Margaret Wilson
negative) feedback in retaliation. I have a score of 50 on Ebay, with two
negative comments. One was from a non-paying bidder after I left him
negative feedback! Another was from a guy with more negative feedback than
positive. He failed to email me prior to bidding (and actually used "by it
now") even though I clearly stated in my auction that bidders with -fb
needed to email me first. Then he didn't want to pay the bid price! When I
finally refused to sell him the item, he harrassed me by phone and email for
a couple weeks and then finally left me negative feedback.
My lesson? I no longer use "buy it now", and I've removed my address and
phone from my profile, so Ebay can't automatically send it to auction
winners. Certainly this won't protect me completely. But my experience on
Ebay is the vast majority of buyers and sellers are friendly, honest people
who communicate pretty well. Then there are the crazies, the dishonest, and
the simply clueless. We good doobies need to be careful out there! :-)
Regards,
Margaret
"Nick Carver" <eca...@wi.rr.com> wrote in message
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Thom_j.
"my mind" should be in the "negstive fb" area, I just give no fb at all.
Also I never have used the personal profile... It is bad when the only
thing anyone has to do is harrass someone.. This is really juvenille...
"Margaret Wilson" <twok...@nospam.msn.com> wrote in message
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Walt & Shelley Campbell
You hit on one of my biggest pet peeves of EBAY feedback and EBAY folks.
I've run into *lots* of seller who refuse to leave feedback for you until
after you receive the item and leave feedback for them. They rationalize it
by saying that if they don't most folks won't leave feedback.
I've tried to explain a hundred times (I've given up now) that if I pay
quickly and in full in the way requested in the auction, then I've done my
part and the feedback for my actions should happen immediately and is
necessarily separate and distinct from feedback on the rest of the
transaction.
Most of them don't care or don't listen, and press on with their policy
anyway.
Really irritating and annoying, but unfortunately unavoidable ....
OH well, *I* fee better now, how 'bout you <G>?
Walt
Nick Carver wrote:
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Margaret Wilson
once they paid. But the transaction is not entirely over then. All you
need is one buyer who pays quickly but changes their mind *after they get
the item*. After that hassle, I no longer leave feedback until the buyer
receives the product and leaves me feedback. *Then* the transaction is done.
Regards,
Margaret
"Walt & Shelley Campbell" <wa...@starstream.net> wrote in message
news:3CD6CC2A...@starstream.net...
Thom_j.
wrong in shipping? I wait until the buyer is happy and all is
well, then I leave my fb.. Whats the big rush anyway?
"Margaret Wilson" <twok...@nospam.msn.com> wrote in message
news:ab6nm...@enews1.newsguy.com...
Nick Carver
until the whole deal is over to leave fb; my problem is with what
happened here, where I received neutral fb because I gave neutral fb,
not because of anything I did during the transaction. The exact quote of
the seller that I was a "complainer" since I felt that sitting on my
money order for 7-8 days before shipping was too long.
Nick
Walt & Shelley Campbell
your money's gone, you've only got feedback as a lever for delivery of promised
service, so then if you leave negative feedback because the seller lied or was
slow or whatever and the seller leaves you negative feedback because you left
him negative feedback (never mind that he got your money, the color's right and
he's spending it <g>), you loose.
Most of us in this discussion are honorable folks, so we are concentrating on
how to protect us from those "others". I'm sure that if I bought somethng from
Margaret, paid promptly and in full, she'd quickly send me just what I
expected.
But, if the money got there fast and was good, you seem to be saying that my
feedback depends on "how" I receive the item I bought also? Hmmmm, it seems to
me that, as in retail, majority of the responsibility for a successfull
transaction rests with the seller.
It's the "customer is always right" thing, because, whether we want to admit it
or not, we are "retailers" as sellers on EBAY.
Seems that way to me anyway, so far....<G>
Walt
Margaret Wilson wrote:
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Thom_j.
The "customer is always right" with me. I sent a one of a kind vintage
30year old Yamaha stereo that was damaged in shipping, & I paid the
buyer right back a.s.a.p. As you state its the seller's responsibility and
this is what I did and will do.. Be responsible..
In buying I try to feel out the seller before maming a bid but lately if I
do not see atleast 20-30+ postive feedbacks I move on and don't bid.
Happy Bidding :) thom_j.
matt u
feedback before leaving any, but I do wait until the buyer has
confirmed to me that he or she has received the item and is satisfied
with it.
I formed my policy based on the transaction that left me with the one
negative feedback that I have. Very simply, I never heard from the
buyer after the auction. I tried emailing several times without
getting any response and after a couple weeks, I left him a negative
feedback.
Very shortly after doing this I received negative feedback, claiming
that I was "Difficult to deal with, Very Impatient, Product was not in
condition described.. ". At that time I hadn't shipped the item, as I
had never heard from the buyer, much less shipped the item.
Almost all of the hassles I've had on ebay have been when I was the
seller, and I'm the kind of chump that will underestimate the shipping
charges and buy brand new bubble wrap for shipping and then eat the
cost.
Matt
Margaret Wilson
As I said, I used to leave positive feedback for buyers as soon as they
paid. But there are some buyers who just can't be pleased, no matter what.
In addition to the occasional crazy buyer who just likes to rattle cages,
there are a lot of buyers who don't bother to acknowedge receipt of an item
let alone leave the seller feedback when they receive it. I now pay for
"delivery confirmation" (when shipping via USPS) and don't leave feedback
until I at least hear from the buyer that they received the item in good
condition. It's just a matter of protecting ourselves when dealing with
people we don't know. It's not personal. Trust me. :-)
Regards,
Margaret
"Walt & Shelley Campbell" <wa...@starstream.net> wrote in message
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>
> ... I'm sure that if I bought somethng from
dunlop212
not what's right or wrong, it's simple common sense.
"Nick Carver" <eca...@wi.rr.com> wrote in message
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