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Buffalo Brothers SUCKS!!!!!

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Skink3

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Oct 27, 2000, 10:16:25 PM10/27/00
to
That's funny, I had a great experience there, and on more than one
occaision. I got great service and had a great time too. In fact, I'd
say it was one of the friendliest places I've ever shopped. I'm sure
I'll buy from them again someday.

On Sat, 28 Oct 2000 00:26:17 GMT, Roy G. Biv <roy...@rainbow.com>
wrote:

>
>
>> If you can make it to OC then about 45-60 minutes south (depending where you are in OC is Buffalo brothers in Carlsbad. check out their website. They have the largest selection of acoustic instruments in one place. Plus they have a great trade up policy. http://www.buffalobrosguitarsSUCKS!!!.com/
>
>HA!
>
>The guy who runs this place, Bob, is the rudest, most pretentious
>asshole ever to disgrace the planet. Last time I went in there I had
>$4000 in my pocket, and was looking to buy a mahogany Santa Cruz
>dreadnaught. I was in there about a half hour looking around and Bob,
>hereafter referred to as "the jerk", was busy expounding the virtues
>of his beloved Goodall guitars to someone on the phone. As a repeat
>customer, having already bought one Collings from him, back when he
>was giving the same sermon about that brand, I mistakenly thought that
>"the jerk" would have at least given me the time of day...WRONG! As I
>stood there in front of the counter for 1.2..3...4....,5 minutes, "the
>jerk" glanced at me a few times, but would not break stride in his
>effort to enlighten the poor soul on the other end of the line, who
>was probably unaware he was talking to an asshole. Needless to say,
>I will go WAY out of my way never to do ANY business with Buffalo
>Brothers Music. When I got home, I called John Holman at BALDY
>Brothers Music and ordered a mahogany Clarence White. Better than a
>Goodall any old day....

Stephen Dahl

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Oct 27, 2000, 10:40:33 PM10/27/00
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Skink3 <pana...@adelphia.net> wrote in message
news:39fa353f....@news1.news.adelphia.net...

> That's funny, I had a great experience there, and on more than one
> occaision. I got great service and had a great time too. In fact, I'd
> say it was one of the friendliest places I've ever shopped. I'm sure
> I'll buy from them again someday.

Hmpf...probably some Buffalo Brothers in-group or something.


Ken Cavanagh

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Oct 28, 2000, 6:48:49 AM10/28/00
to
Roy,

By the sounds of it you had to wait a few minutes while Bob dealt with a
customer on the phone. That's hardly the end of the world is it? I admit it
would have been good for Bob to signal that he'd be with you shortly, but if
that's the worst thing that's ever happened to you in a store you should
count yourself blessed. To reel out some line about the "rudest, most
pretentious asshole on the planet" reflects more on yourself than on Bob,
unless there's an awful lot more to the story you're not telling.

I have no connection with Buffalo Bros whatsoever, except that I spent a
great afternoon there once. I found the staff helpful when you wanted them
and they gave you plenty of space and time to play anything of their
thousand guitars in the store. Yes, a couple of times while I was there I
had to wait a couple of minutes for service when I went to the counter with
a question. But I knew they'd get to me if I kept my shirt on, and when
they did get to me, they offered pretty fair information without as much
sales tripe/hype than most places.

Buffalo Bros must get more "tyre kickers" than most stores. How did they
know you had $4,000 in your pocket. And frankly, why should that matter?
Sounds like they were dealing with a customer on the phone... and that's the
sole basis of your complaint.

I ended up buying a guitar from them. I thought it was a bit over-priced...
we negotiated and came to a deal. I'd very happily buy from them again,
despite the occassional post I've seen like yours. If there was more to the
story, perhaps you should explain it before slagging off a business on the
basis of a few minutes waiting for service.

Ken Cavanagh

Roy G. Biv <roy...@rainbow.com> wrote in message
news:FRj6OQRjxSqmIrETk1ucx+3Swkz=@4ax.com...

Mike

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Oct 28, 2000, 8:58:05 AM10/28/00
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Lumpy

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Oct 28, 2000, 9:30:01 AM10/28/00
to
> ...As I stood there in front of the counter

> for 1.2..3...4....,5 minutes, "the jerk"
> glanced at me a few times, but would not
> break stride in his effort to enlighten
> the poor soul on the other end of the line...

What would you describe as appropriate behavior
for 'The Jerk'? He was dealing with a customer.
Should he drop that customer because he has
another? What if you were the customer on
the other end of that phone conversation?
Wouldn't you want Bob's full attention?
Or would you be pissed off if he said
"I gotta go now, there's a guy in here
that looks like he's got more money
than you"?

I'm visiting the area. I'm going there today.

lumpy


rt...@yahoo.com

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Oct 28, 2000, 10:23:36 AM10/28/00
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In article <39fa...@news.peakpeak.com>,

"Lumpy" <lu...@digitalcartography.com> wrote:
> > ...As I stood there in front of the counter
> > for 1.2..3...4....,5 minutes,
This seems excessive not to at any point acknowledge the live customer's
existence. A live person in the store should at some point be
recognized and at least told they will be helped in a minute.


> Or would you be pissed off if he said
> "I gotta go now, there's a guy in here
> that looks like he's got more money
> than you"?
>

I understand your point here. However, the quickest way to get people
not to post critical reviews of stores or anything else is to nit pick
and second guess their behavior. I find it the second most off-putting
tendency on this NG that in a critical post the poster opens him/herself
up to detailed anaylsis of just what they did to create the situation--
who wants to be second guessed and psycholanalyzed because they went to
the trouble to relay a problem they've had -- I understand the comeback
is that there are always 2 sides to a story and both should be
heard--but the only person who was THERE was the original poster and I
find it condescending as hell for others to bebuff and dismiss his
complaint because they *know* better.

> I'm visiting the area. I'm going there today.
>
> lumpy
>
>

--
Robert (I wouldn't join any club that would have me as a member)
McArthur


Sent via Deja.com http://www.deja.com/
Before you buy.

Mike Krieg

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Oct 28, 2000, 10:48:28 AM10/28/00
to
When I got home, I called John Holman at BALDY
> Brothers Music and ordered a mahogany Clarence White. Better than a
> Goodall any old day....

Well Roy,
Well now when you decide to trade your Collings back into Baldy Bros. you'll
get maybe 50-60% of your investment. If you had just been a bit more patient
you'd of got 100% at buffalo bros. Also, collings are great instruments but
so are goodalls, but they are different kinds of instruments, one is not
better than the other.
Mike Krieg
>


VintgeGuy

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Oct 28, 2000, 12:28:47 PM10/28/00
to
<<<That's funny, I had a great experience there, and on more than one
occaision. I got great service and had a great time too. In fact, I'd say it
was one of the friendliest places I've ever shopped. I'm sure I'll buy from
them again someday>>>

I bought a guitar from Tim and Bob at the L.A. Guitar Show last January. As
well as I had thought I checked the guitar out, there was a very hard to see
crack in the neck.
Now, I've always believed in the whole "buyer beware" thing, but I felt I
had to bring this to Tim's attention. Still, I figured that i was out of my
cash and was the new owner of a guitar with a cracked neck.
Tim immediately offered to either take the cost of a repair off the price of
the guitar and refund that cash to me, or he would give me a full refund of
what I paid (just over $500). I opted for the full refund, which he gladly gave
me.
Since then, I've been to Buffalo Brothers a few times, and have never found
them to be arrogant or inconsiderate of their customers.
I'm not going to say that your experience didn't happen, or that your
feelings on the matter are unwarranted. I will say, however, that I think it's
an exception to the rule...

Vinny

stev...@my-deja.com

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Oct 28, 2000, 1:14:18 PM10/28/00
to
I think this thread pretty much somes up the Buffalo Bros experience --
you either love them or you hate them. Personally, I am no longer
interested in dealing with them and don't even bother to look at their
website anymore. The sarcasm, bordering on rudeness, is a bit too thick
and pervasive for my tastes. Maybe Bob is joking -- but it can can be
insurmountable at times.
Steve

In article <0HBK5.2844$R4.2...@newsread1.prod.itd.earthlink.net>,

Kevin11724

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Oct 28, 2000, 1:59:42 PM10/28/00
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>I ended up buying a guitar from them. I thought it was a bit over-priced...
>we negotiated and came to a deal. I'd very happily buy from them again,
>despite the occassional post I've seen like yours. If there was more to the
>story, perhaps you should explain it before slagging off a business on the
>basis of a few minutes waiting for service.
>
>Ken Cavanagh
>

Ken were you buying new or used guitar? I've found BB's prices on new guitars
very resonable.

I've bought two guitars from BB's and would do so again. Bob is a little
strange, I just chalk it up to his personality. I have driven from the Bay
Area to shop at BB's.

On one occasion I phone and asked if they would bring a specific guitar case to
one of our local Vintage Guitar Shows. No problem. I bought the case, and
enjoyed the show. I thought the customer service was fine.

Kevin B

Steve

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Oct 28, 2000, 2:19:47 PM10/28/00
to
I've been to Buffalo Bros. a few times and I've never had particularly bad
service, one of the proprietors ignored me on the occasions I had been in,
and the other was quite helpful. But...my sister-in-law went in to purchase
a Collings that my brother had his eye on as a Christmas present for him.
She committed to purchase the guitar and asked the proprietor if it was
possible to buff out some of the scratches on the pick guard. The
proprietor took the guitar from her and informed her it was no longer for
sale; that she was not entitled to purchase that guitar. The proprietor
eventually relented reluctantly after much haggling, and she did purchase
the guitar because she knew my brother really wanted the instrument.
Instead of the rude behavior she was subjected to a simple, "No, the
scratches can't be buffed out for you" would have sufficed.
Steve

"Roy G. Biv" <roy...@rainbow.com> wrote in message
news:FRj6OQRjxSqmIrETk1ucx+3Swkz=@4ax.com...
>
>
> > If you can make it to OC then about 45-60 minutes south (depending where
you are in OC is Buffalo brothers in Carlsbad. check out their website. They
have the largest selection of acoustic instruments in one place. Plus they
have a great trade up policy. http://www.buffalobrosguitarsSUCKS!!!.com/
>
> HA!
>
> The guy who runs this place, Bob, is the rudest, most pretentious
> asshole ever to disgrace the planet. Last time I went in there I had
> $4000 in my pocket, and was looking to buy a mahogany Santa Cruz
> dreadnaught. I was in there about a half hour looking around and Bob,
> hereafter referred to as "the jerk", was busy expounding the virtues
> of his beloved Goodall guitars to someone on the phone. As a repeat
> customer, having already bought one Collings from him, back when he
> was giving the same sermon about that brand, I mistakenly thought that

> "the jerk" would have at least given me the time of day...WRONG! As I
> stood there in front of the counter for 1.2..3...4....,5 minutes, "the


> jerk" glanced at me a few times, but would not break stride in his

> effort to enlighten the poor soul on the other end of the line, who
> was probably unaware he was talking to an asshole. Needless to say,
> I will go WAY out of my way never to do ANY business with Buffalo

> Brothers Music. When I got home, I called John Holman at BALDY

Mike A Rickard

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Oct 28, 2000, 4:33:28 PM10/28/00
to
I love it! Bashing and praising my favorite guitar shop to love (for their inventory) and hate (for their attitude/business policies). I wanted to buy a high-end acoustic, from a maker not available in Texas - hence I'd never seen or played one. Before calling to order I checked their return
policies on the website and found they had a NO RETURN policy on new (but not used) acoustics. I emailed them and politely complained about their policy being unacceptable and that I would have to buy from another dealer. They responded: "Good for you." Ask them if they care...about customers.

Robert Abramowitz

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Oct 28, 2000, 5:45:28 PM10/28/00
to
Hmmm..deja vu all over again. I had a really bad experience with Bob at
BB last year, this concerning a mail order used Gibson. I made up a
textfile about it, and over 100 people asked me for it (I've still got
it available, btw). I've bought literally hundreads of guitars in my
life, and suffice it to say I will not buy at BB again.

Yet quite a fwe other people seem satisfied or better with BB. This
split in opinion is unlike that of any other shop I've read about, both
here and other places. Usually a place is rated nearly all the time as
good, so-so or hell.

Strange. I'd say it's PMS, but I doubt Bob gets that.

Robert Abramowitz


Roy G. Biv wrote:
>
> > If you can make it to OC then about 45-60 minutes south (depending where you are in OC is Buffalo brothers in Carlsbad. check out their website. They have the largest selection of acoustic instruments in one place. Plus they have a great trade up policy.
>

George W.

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Oct 28, 2000, 7:50:49 PM10/28/00
to
On Sat, 28 Oct 2000 15:33:28 -0500, Mike A Rickard wrote:

>I love it! Bashing and praising my favorite guitar shop to love (for their inventory) and hate (for their attitude/business policies). I wanted to buy a high-end acoustic, from a maker not available in Texas - hence I'd never seen or played one. Before calling to order I checked their return
>policies on the website and found they had a NO RETURN policy on new (but not used) acoustics. I emailed them and politely complained about their policy being unacceptable and that I would have to buy from another dealer. They responded: "Good for you." Ask them if they care...about customers.

Just to be fair...

My one experience with them was a very good one, and while they don't
allow returns on new guitars they have a very good upgrade
policy...full credit toward a higher priced model with no time limit,
and assuming the original purchase only shows normal wear.

Now I've never made use of this, but I assume they're as good as their
word...

G

Greg Z

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Oct 28, 2000, 8:03:02 PM10/28/00
to
Robert Abramowitz <abram...@worldnet.att.net> wrote:
> This split in opinion is unlike that of any other shop I've read
> about, both here and other places. Usually a place is rated nearly
> all the time as good, so-so or hell.
>
> Strange. I'd say it's PMS, but I doubt Bob gets that.
>

Maybe everybody should deal with Gary instead. I honestly have had very
good fortune with them, and I'm on the EAST coast.

Greg Z
--
"There's bread to win and tolls to pay on Life's Highway"...Steve
Wariner

Ken Cavanagh

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Oct 28, 2000, 9:57:25 PM10/28/00
to
Kevin...

It was a used guitar. I agree that BB's prices in general seemed pretty
good. I can remember a couple of Webbers that were very competitive. I
didn't mean to imply they were over-pricers... just that I was able to
rationally chat with them, work out a deal we were all happy with, and get a
great guitar!

Ken


Kevin11724 <kevin...@aol.com> wrote in message
news:20001028135942...@ng-fe1.aol.com...

Joe Lipman

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Oct 28, 2000, 9:16:51 PM10/28/00
to
Everyone is entitled to their opinon. I don't want to get into a war over
this, but I've been doing business with Bob for quite a few years now and
have been very happy with his service. He's one person running a large
store. I think he does a remarkable job keeping everything going. Things
sometimes fall between the cracks, but he's always made things right.

My 2 cents worth.

Joe

Roy G. Biv <roy...@rainbow.com> wrote in message
news:FRj6OQRjxSqmIrETk1ucx+3Swkz=@4ax.com...
>
>

> > If you can make it to OC then about 45-60 minutes south (depending where
you are in OC is Buffalo brothers in Carlsbad. check out their website. They
have the largest selection of acoustic instruments in one place. Plus they

have a great trade up policy. http://www.buffalobrosguitarsSUCKS!!!.com/

kk

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Oct 28, 2000, 9:49:22 PM10/28/00
to

Ken Cavanagh wrote:

> Kevin...
>
> It was a used guitar. I agree that BB's prices in general seemed pretty
> good. I can remember a couple of Webbers that were very competitive. I
> didn't mean to imply they were over-pricers... just that I was able to
> rationally chat with them, work out a deal we were all happy with, and get a
> great guitar!
>
> Ken
>
> Kevin11724 <kevin...@aol.com> wrote in message
> news:20001028135942...@ng-fe1.aol.com...
> > >I ended up buying a guitar from them. I thought it was a bit
> over-priced...
> > >we negotiated and came to a deal. I'd very happily buy from them again,
> > >despite the occassional post I've seen like yours. If there was more to
> the
> > >story, perhaps you should explain it before slagging off a business on
> the
> > >basis of a few minutes waiting for service.
> > >
> > >Ken Cavanagh
> > >

> >I bought a new SC OM/PW from them. It was the lowest price I was quoted after
> an extensive search.

Just my .02

KK


Robert Abramowitz

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Oct 28, 2000, 11:08:54 PM10/28/00
to
Roy, you've asked me in your post quoted below to post the textfile I
wrote about my unsatisfactory experience with Bob at Buffalo Brothers.
I won't do that, for the same reason I didn't post it publicly in the
first place: short of a case in which one is literally swindled out of
money, I do not think it fair to criticize a merchant in a public forum
for simply being an orifice or a fool. I will be sending you the
textfile via e-mail, and will do so for anyone else who e-mails me
asking for it.

Bob Abramowitz
Roy G. Biv wrote:
>
> Gee, this is a great thread! And I knew I wasn't the only one who had
> a problem with the jerk. Evidently this has been a topic of
> discussion here before. I've never posted before, I just happened to
> catch the recommendation yesterday and felt compelled to counter it
> with my bad experience. The following two posts by two others pretty
> much sum up the Buffalo Brothers experience for me:


>
> On Sat, 28 Oct 2000 21:45:28 GMT, Robert Abramowitz
> <abram...@worldnet.att.net> wrote:
>
> >Hmmm..deja vu all over again. I had a really bad experience with Bob at
> >BB last year, this concerning a mail order used Gibson. I made up a
> >textfile about it, and over 100 people asked me for it (I've still got
> >it available, btw).
>

> Please post it!


>
> > I've bought literally hundreads of guitars in my
> >life, and suffice it to say I will not buy at BB again.
> >
> >Yet quite a fwe other people seem satisfied or better with BB. This
> >split in opinion is unlike that of any other shop I've read about, both
> >here and other places. Usually a place is rated nearly all the time as
> >good, so-so or hell.
> >
> >Strange. I'd say it's PMS, but I doubt Bob gets that.
> >
> >Robert Abramowitz
>

> On Sat, 28 Oct 2000 13:05:18 GMT, rt...@yahoo.com wrote:
>
> >2 weeks ago I found a 12 string I was looking for on the BB website. I
> >phoned to order it but said I had 2 questions and asked about condition
> >and tone. The guy was curt and sarcastic. I then gave my credit card #
> >(so I was definatley not window shopping) and asked one more question
> >about the case. "You said you only had 2 questions," he said. I
> >thought he was kidding with his nasty tone (I assumed there was a smiley
> >fave somewhere embedded). But then he just huffed and puffed and got
> >real irritable. Five minutes later I called back and canceled the sale,
> >based on his rudeness -- and he didn't even try to work it out or
> >apologize. He had a very F---you attitide.'
> >R.

Robert Abramowitz

unread,
Oct 28, 2000, 11:14:22 PM10/28/00
to
Roy, my e-mail to you bounced. Send me a working e-mail address and I'll
send you the textfile.

Bob Abramowitz

Roy G. Biv wrote:
>
> Gee, this is a great thread! And I knew I wasn't the only one who had
> a problem with the jerk. Evidently this has been a topic of
> discussion here before. I've never posted before, I just happened to
> catch the recommendation yesterday and felt compelled to counter it
> with my bad experience. The following two posts by two others pretty
> much sum up the Buffalo Brothers experience for me:
>
> On Sat, 28 Oct 2000 21:45:28 GMT, Robert Abramowitz
> <abram...@worldnet.att.net> wrote:
>

> >Hmmm..deja vu all over again. I had a really bad experience with Bob at
> >BB last year, this concerning a mail order used Gibson. I made up a
> >textfile about it, and over 100 people asked me for it (I've still got
> >it available, btw).
>

> Please post it!


>
> > I've bought literally hundreads of guitars in my
> >life, and suffice it to say I will not buy at BB again.
> >
> >Yet quite a fwe other people seem satisfied or better with BB. This
> >split in opinion is unlike that of any other shop I've read about, both
> >here and other places. Usually a place is rated nearly all the time as
> >good, so-so or hell.
> >
> >Strange. I'd say it's PMS, but I doubt Bob gets that.
> >
> >Robert Abramowitz
>

> On Sat, 28 Oct 2000 13:05:18 GMT, rt...@yahoo.com wrote:
>
> >2 weeks ago I found a 12 string I was looking for on the BB website. I
> >phoned to order it but said I had 2 questions and asked about condition
> >and tone. The guy was curt and sarcastic. I then gave my credit card #
> >(so I was definatley not window shopping) and asked one more question
> >about the case. "You said you only had 2 questions," he said. I
> >thought he was kidding with his nasty tone (I assumed there was a smiley
> >fave somewhere embedded). But then he just huffed and puffed and got
> >real irritable. Five minutes later I called back and canceled the sale,
> >based on his rudeness -- and he didn't even try to work it out or
> >apologize. He had a very F---you attitide.'
> >R.
>

Gordon Lau

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Oct 28, 2000, 11:33:14 PM10/28/00
to
Because he did not acknowledge you for 5 minutes while he was trying
to close a sale on the phone makes him the biggest jerk on the planet?
If that's the worst any salesperson has treated you, count yourself
lucky. I've dealt with a salesperson (Greg in the VCR/DVD dept.) at
Circuit City in Irvine, CA that made your experience seem like
nirvana. I waited 20 minutes for him while he was closing a sale. No
problem. After he finished the sale I had one question about the VCR
I wanted. He wouldn't give me a straight answer. After 4 times
asking him the same question, he finally answered it. He then added
that he didn't misunderstand my question, but by saying I kept
changing the question. Then he called me a tightwad for asking for
this feature in this price level VCR. When I told him all I wanted
was an answer for my question, he said "I have another customer
waiting to buy a $1500 camcorder. I'm on commission, I don't have
time to answer questions on a $150 VCR".

If you ask me, on your jerk scale, Greg at CC has to be the supreme
jerk of all time.

--Gordon Lau

Lumpy

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Oct 29, 2000, 1:13:38 AM10/29/00
to
de lumpy:

> >I'm visiting the area. I'm going there today.

de Roy G Biv:
> Well, good luck. I sincerely hope you have a better
> experience than I did...

lumpy again:
I drove down there today. Not the easiest
place to find and get to.

Went in with an open mind and no plan
to buy anything. Within the first 60 seconds I
was greeted by Gary. I told him that I had
stumbled across their website and that I had
just come to see all the guitars. I told him
that I wasn't going to buy anything.

Gary told me to play anything I liked. Offered
me picks, chairs, footstools, tuners. He said if
it wasn't quiet enough, I could use one of the
small rooms up front. He said some of the higher
priced acoustics were in the back room. He showed
me where that back room was and told me to go on
in any time I liked and to play anything at all.

After walking up and down all those rows of acoustics,
I settled into the corner with the parlours. They had
every model/wood combination of the Larrivee parlour.
I was able to A/B compare the maple vs rosewood vs
mahog vs koa etc. (I liked the spruce over maple!).
I sat there for about 45 minutes and played a bunch
of tunes. At one point a bluegrass guy came by and
started lightning fast picking some big Martin. When
Gary saw that happen, he came by and asked if I wanted
to move to a more quiet room. I reiterated that I really
wasn't in the market to buy anything, I was just playing
around. He insisted that didn't matter.

Bob came by once and listened while I played
"Somewhere, over the Rainbow". He pulled up a
chair and listened for a couple minutes and
simply said 'Wow'. Didn't seem like a smart ass
or wise guy or any of that.

Bottom line is that I like the place.

I don't doubt that Roy's experience there was
a bad one. And I'm really sorry for that. I work
in the retail industry and I know that working with
customers can be brutal. Some want to be left completely
alone, others want to be helped quite a bit more. The
hardest thing to teach the young people that work in
my stores is how to sense the difference.

I only wish I had a spare $400 in my pocket so
that I could have picked up that maple Larrivee Parlour!

Uh, Honey, I'm not sure where that guitar came from...lumpy


VintgeGuy

unread,
Oct 29, 2000, 11:57:06 AM10/29/00
to
Being primarily an electric guitar player, I've had most of my dealings with
Tim (Bob's brother).
On the few occasions that I've talked to Bob, he's always been poilte
enough. He has a rather dry sense of humor. If you can get past that (which I
deftly can), he ain't a bad guy.
Tim, on the other hand, is a helluva guy, in my book. He has the same sense
of humor as his brother; very dry with a wry wit. Still, when it comes to
customer service, Tim dispenses some of the best I've come across...

Vinny

Tom from Texas

unread,
Oct 29, 2000, 1:57:34 PM10/29/00
to
I've met and talked to Bob and Tim at a couple of guitar shows. They do have a
very dry, wry wit..coming across off as somewhat removed and disconnected. I
think they had trouble dealing with me as I have probably a drier and more off
the wall wit with obscure references to little known or cared about musical and
instrumental facts or opinions. I did enjoy the experience. Now, if we want
to talk about dealing with George Gruhn, I can tell ya soem stories about
A-holes.

Tom from Texas

joedoe

unread,
Oct 29, 2000, 11:37:21 PM10/29/00
to
May I share my .02?

I've been to buffalo brothers before, because I had heard that they had the
largest selection of acoustics. and they're only 30 min away from where I
live! wheee... so I went to check them out (at teh time, I had just put
myself on the market for a new guitar).

I browsed for a while, and no one came to ask me anything, which was fine,
since all I wanted to do was just browse. Att he time, he was chatting with
another customer for the longest time.

I sat down on one fo they're stools that they have in every aisle, and just
played away. finally, after maybe another 30 min, he came over, and asked
some questions... "are you looking for another guitar? yes... how far away
are you from purchasing? mabye a few weeks, i'm tryign to decide what I like
right now... etc etc, then he said, well, players are definietly welcome, but
I can't have you just waltz in and spend the afternoon playing.

I couldn't figure out if he was trying to help me, or kick me out.

I also wandered into the back room with really high end guitars. he came in
after me, .. hey chief, these are all high end guitars, you shouldn't be back
here, I usually have it roped off, but since this is your first time, you can
look, just be careful.

I did ahve a chat with him later about guitars, and some of the different
models, he was very helpful after that. very pleasant.

so my impression after my visit was that he's probably making judgements in
the back of his mind about how much money you have, and you're intent to buy.
If he doesn't think you're going to buy soon, he'd probably rather not have
you there.

joedoe

Larry Sprigg

unread,
Oct 30, 2000, 9:39:57 AM10/30/00
to
Contrast this to Mandolin Brothers in Staten Island. Incredible inventory of
high end and very high end new guitars, and incredible vintage guitars just
hanging on the walls begging to be played. Couchs and chairs to sit on. No
one to bother you. Play and look as long as you want. Try anything and
everything. Got a question? You can get a straight answer quickly.

And folks this is in New York too!!!

Larry


joedoe wrote

To reply via E-Mail, please remove the "nojunk" from my address

Mike Krieg

unread,
Oct 30, 2000, 11:25:51 AM10/30/00
to
Yes they may be somewhat "protective" of the high end guitars (if they don't
know you, if they do you can play them all day long)) but that's okay
because if you want to buy that NEW Collings OM hanging on the wall with a
$3,000.00 price tag wouldn't you want it to look new? Not thrashed as some
less than thoughtful looky-loos might do.
Mike Krieg
"Larry Sprigg" <gsp...@aol.comnojunk> wrote in message
news:20001030093957...@ng-md1.aol.com...

john bj

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Oct 30, 2000, 2:06:37 PM10/30/00
to
Skink3 wrote:
> That's funny, I had a great experience there, and on more than one
occaision. I got great service and had a great time too. In fact, I'd
say it was one of the friendliest places I've ever shopped. I'm sure
I'll buy from them again someday.


I have to echo Skink - I bought my new 555 through them last year
(saving $hundreds over the local dealer and other mail order folks).
Before deciding on the Taylor, I had one of them on the phone 3 or 4
times, for about 20 minutes each call, reviewing their entire 12 string
inventory, each time they offered up a ton of info on the differences,
condition, playability, etc.

I was able to visit several months later and spent a happy couple of
hours trying out a whole slew of nifty guitars and chatting with a
couple of the guys for a few minutes.

In short, BB seems like a fine establishment and I'll keep them on my
list for when I'm next up for a purchase.

peace and joy,
jbj
--
(e-mails should be sent to desert2000 @ NOSPAM yahoo.com)

Jeff Hollahan

unread,
Oct 30, 2000, 2:44:49 PM10/30/00
to
Bob Page is a unique individual. We all are. I've done business with him several times and have found him to be be both knowledgeable and friendly (even if his jokes are bad). We all have good days and bad days. We have choices about where we buy our guitars. I'll do business with Bob again.

Get over it.....

Jeff

"Roy G. Biv" wrote:

> > If you can make it to OC then about 45-60 minutes south (depending where you are in OC is Buffalo brothers in Carlsbad. check out their website. They have the largest selection of acoustic instruments in one place. Plus they have a great trade up policy. http://www.buffalobrosguitarsSUCKS!!!.com/

jeff_hollahan.vcf

dmarsha...@jetcity.com

unread,
Nov 2, 2000, 11:29:55 AM11/2/00
to
A couple of weekends ago I spent 7 hours in their store playing just
about every high quality guitar they had (except for the $17,000
consignment one). Once they figured out that I was respectful of what
I was holding (shirt unbuttoned in the area of the guitar back, hands
washed before playing, etc.), they let me have the run of the place,
including the chained area.

I found them gracious, and funny. They did give me shit (gentle) for
playing Blackbird (the acoustic "Stairway to Heaven"), and even
suggested some nice Carolan music tunes likely to be to my liking. I
likewise saw them on the phone. Its a small store, and several
salesmen cannot handle everyone simultaneously.

vint...@aol.com (VintgeGuy) wrote:

========
dmarshal@[remove]jetcity.com

Joe Jordan

unread,
Nov 2, 2000, 12:09:17 PM11/2/00
to
dmarsha...@jetcity.com wrote:

>I found them gracious, and funny. They did give me shit (gentle) for
>playing Blackbird (the acoustic "Stairway to Heaven"),

So that's why everybody kept snickering at me Saturday morning at TX1.

Joe (Into the Light of a Dark Black Night) Jordan


____________________________

Joe D. Jordan, Ph.D.
Mobile, AL

Steve Hawkins

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Nov 2, 2000, 2:05:38 PM11/2/00
to
In article <tij00tk89v5etlkm7...@4ax.com>, Joe Jordan <jjo...@mailandnews.com> wrote:
>dmarsha...@jetcity.com wrote:
>
>>I found them gracious, and funny. They did give me shit (gentle) for
>>playing Blackbird (the acoustic "Stairway to Heaven"),
>
>So that's why everybody kept snickering at me Saturday morning at TX1.
>
>Joe (Into the Light of a Dark Black Night) Jordan

I also like that song Joe! A lot of people play it but very few play it well.
My favorite version of it is by Crosby, Stills and Nash. We'll do a duet at
EC4!

Steve "no snicker here" Hawkins

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