On 11/7/23 6:24 AM, Gary McGath wrote:
> I've been using Eternal September as my Usenet provider out of sheer
> inertia. It's clearly dying, though, becoming more like Eternal Wait.
> Sometimes it takes several tries to load a message.
>
My search for other providers has been a nightmare. First I signed up
with Astraweb. I immediately got a message saying my account had been
cancelled. It appeared to work anyway. However, I got errors trying to
post, saying posting wasn't allowed on my server. A search indicates
that's the usual state of affairs with Astraweb. I explicitly cancelled
my account. Nonetheless, they charged my credit card for their worthless
service and my account still showed as active this morning. I cancelled
again and told them to remove the charge.
Pureusenet was no better. Again, I couldn't post. I contacted support
and was told I had to select a deeply-buried option to be able to post.
I went to the indicated page and was told I couldn't enable posting
because I didn't have a paid account, although I had signed up and given
my credit card information. I replied to the support email explaining
this problem. It's been 24 hours with no response. I cancelled the
account. So far I haven't seen a charge from Pureusenet on my credit card.
This is very disturbing. How can two providers that come with
recommendations stay in business offering a service whose restrictions
make it completely worthless?