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JPC.DE poor packing of packages

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Handel8

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Dec 29, 2005, 10:43:47 AM12/29/05
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I am wondering if anyone else besides me has had trouble with the
quality of packing of packages from JPC.DE in Germany. I live in the
Northeastern part of the USA and have ordered from JPC a few times over
the last 18 months. I find the packages are invaribly very poorly
packed. I have gotten large packages that are broken open at the
corners and almost completely open when I get them.
Well now it has happened: I got a small shipment today where the
cardboard container was not sealed on the short ends- just tucked in !!
When I got the package from the post office, the two short ends were
completely open and sure enough- I am missing two single cds in the
order. This is pretty incredible. Of all the sellers and dealers I
get shipments from in the mail, JPC has consistently had the worst and
scariest packing by far-not even close !!
I have emailed JPC fro replacements, so we will see what happens.

Alan Prichard

Frank Berger

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Dec 29, 2005, 11:09:45 AM12/29/05
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"Handel8" <ala...@nycap.rr.com> wrote in message
news:1135871027....@f14g2000cwb.googlegroups.com...

> I am wondering if anyone else besides me has had trouble with the
> quality of packing of packages from JPC.DE in Germany.

Always. I don't mind cracked cases so much as I've bazillions of them, but
losing CDs is another matter. I've complained to them a couple of times.
Something in betwee JPC's and BRO's packaging (you practically need a
hacksaw or a bomb to get them open) would be ideal.


jrs...@aol.com

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Dec 29, 2005, 11:45:48 AM12/29/05
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I ordered from them once. Love the prices, but the package was very
scary--it had busted open in transit and some kind soul in the US Post
Office had bound the whole flimsy thing together with plastic twine.
I'm still amazed nothing was lost. I am afraid to order again.

My latest package from Massachusetts, on the other hand, not only
lovingly placed everything in a sturdy box wrapped and reinforced again
with a titanium like brown tape, but the inside featured another shell
of a cardboard box AND each CD was individually wrapped and taped
together with a combination of plastic sheath and thick newspaper. Now,
only the Japanese, who would find a way to make this fit in a package
half this size shaped like a swan, with only colorful gold-leafed
hand-made paper products cushioned by fragrant cherry blossoms and
bound by silk bows, might top that.

--Jeff (who hears that BRO has won a multimillion dollar contract to
use newspaper, cardboard, tape and CDs to make pucks for the NHL)

Marc Perman

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Dec 29, 2005, 1:08:02 PM12/29/05
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"Handel8" <ala...@nycap.rr.com> wrote in message
news:1135871027....@f14g2000cwb.googlegroups.com...

Too bad that the fine engineering standards of Germany's auto industry
doesn't extend to JPC's shipping department. Do you think these flimsy
packages are the work of one malcontent guy, perhaps?

Marc Perman


rkhalona

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Dec 29, 2005, 2:11:55 PM12/29/05
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Welcome yo our world. After a friend of mine complained about broken
jewel cases
in one of their shipments, he received a box of empty jewel cases. Go
figure.

RK

sidoze

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Dec 29, 2005, 3:06:15 PM12/29/05
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I have ordered from them just twice, two discs that I couldn't get here
(Tishchenko's sym & ballet, and Koroliov's Debussy Preludes). Each time
the discs were packaged in very thin cardboard without any protective
foam or wrapping inside. No cracks or open packacing, but either one
easily could have happened.

For great packing & wrapping, try Japan, especially CD Japan. As
someone else here mentioned, it's better than most Christmas wrapping.

Message has been deleted

SG

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Dec 29, 2005, 7:24:30 PM12/29/05
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Wayne Reimer wrote:

> I just got the Gulda Beethoven sonatas and concertos on Eloquence from
> JPC (I couldn't find any sellers of this item outside of Germany or
> Japan), and although as you say the packaging was surprisingly flimsy-
> seeming, the contents were in perfect condition. The price I paid was
> so low that even if the box was dinged, I wouldn't complain; the 12 CDs
> came in, even with pricy shipping, at less than $40 US. The list price
> in the US for the Gulda Beethoven sonata box of the same performances,
> on Brilliant and minus the concertos and without shipping, is $50.

No more persecution of Wayne Reimer from all those nasty para-military
American secret units with their black helicopters and the other
infernal paraphernalia.

Good. Just a couple more pounds of Prozac and things will start looking
up for Wayne.

regards,
SG

Dave Cook

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Dec 29, 2005, 8:02:38 PM12/29/05
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I just got a big JPC order today. Flimsily taped, though luckily not busted
open, and one of the plastic straps had come off. They use lots of foam
peanuts, but I think these let the items move around too much. One of the
cap boxes was pretty dinged up, and at least one jewel box was pretty busted
up. BRO's wadded newspaper packing works better.

Maybe they are expecting more gentle handling?

Overall, though, I'm very happy with their service and will keep ordering
from them.

Dave Cook

Matthew B. Tepper

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Dec 29, 2005, 9:31:25 PM12/29/05
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"SG" <SGG...@gmail.com> appears to have caused the following letters to be
typed in news:1135902270.2...@g44g2000cwa.googlegroups.com:

I must now defend Wayne Reimer (strange though that may seem), and Alan
Prichard as well. Isn't it legitimate to expect that a purchase be sent in
packaging adequate to make the trip? Especially at THOSE shipping rates?

--
Matthew B. Tepper: WWW, science fiction, classical music, ducks!
My personal home page -- http://home.earthlink.net/~oy/index.html
My main music page --- http://home.earthlink.net/~oy/berlioz.html
To write to me, do for my address what Androcles did for the lion
I ask you to judge me by the enemies I have made. ~ FDR (attrib.)

George Murnu

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Dec 29, 2005, 9:37:17 PM12/29/05
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"Handel8" <ala...@nycap.rr.com> wrote in message
news:1135871027....@f14g2000cwb.googlegroups.com...

Welcome to the club! I got my share of bad packing from JPC though
fortunately I never got a missing item.

Regards,

George


Dave Cook

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Dec 29, 2005, 9:40:37 PM12/29/05
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On 2005-12-30, Matthew B. Tepper <oy兀earthlink.net> wrote:

> I must now defend Wayne Reimer (strange though that may seem), and Alan
> Prichard as well. Isn't it legitimate to expect that a purchase be sent in
> packaging adequate to make the trip? Especially at THOSE shipping rates?

I think what Samir was trying to say is that we shouldn't worry about these
kinds of trivialities when we have Mad King Bush to worry about.

Dave Cook

Matthew B. Tepper

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Dec 30, 2005, 2:45:25 AM12/30/05
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Dave Cook <dave...@nowhere.net> appears to have caused the following
letters to be typed in news:slrndr97h2....@localhost.localdomain:

Now, more than ever, is when I need my solace and consolution for exactly
such woes.

Charles Milton Ling

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Dec 31, 2005, 11:53:11 AM12/31/05
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Handel8 wrote:

> I am wondering if anyone else besides me has had trouble with the
> quality of packing of packages from JPC.DE in Germany.

<snipped>

Oh yes, oh yes. Lots of broken jewel cases, but no CDs ever actually
destroyed or missing.
I did once tell them nicely about the broken jewel cases and they kindly
sent me replacements. These arrived - you guessed it - broken...

Charley


--
Charles Milton Ling
Vienna, Austria

Steve Molino

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Dec 31, 2005, 12:01:07 PM12/31/05
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"Charles Milton Ling" <cml...@teleweb.at> wrote in message
news:3fc9$43b6b778$d52f8ebb$25...@news.chello.at...

I have the same problem with hmv.co.jp, where they send things around the
world in the soft Fedex envelopes and inevitably arrive mostly broken. But
they are very accommodating and have on several occasions put a credit on my
account to be used toward my next purchase, so I can't complain too much.


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