I've a number of 37s, haven't seen that problem, though. I've had a
lot of other problems with one, so I'm familiar with the design. What
you might do is to check headspace first. If the case head is sitting
too far forward, the extractor(s) might not be able to snap over the
rim. You can check the extractors without stripping the gun by
removing the barrel and seeing how snug they are on an empty hull.
Had one with a busted extractor, too, out of a pawn shop. Think bubba
tried to take the barrel off without opening the action. Check the
extractor cuts in the barrel, might be they're gunked up. Extractor
springs might be getting weak, depending on how old the gun is. If
the case isn't wiped off the bolt face at the end of bolt travel,
that's the carrier fork tines, they're the actual "ejector".
Sometimes a little pinching can help, don't get carried away.
Generally, at least with all of mine, the empties get pitched down and
forward about 6'-8'. If the shell in the magazine is getting released
before ejection, the action is mis-timed, haven't seen that.
Stripping the whole action is very easy, but requires pulling the
buttstock or at least loosening the stock bolt, needs a long
screwdriver, or a long 1/4" extension with an 8-point socket or drag
link bit After that, most everything just unscrews. Keep the
carrier pivot screws separated, they need to go back in the same holes
they came out of. I've had the trigger plate stripped, don't do it!!!
Another thing to check is the ammo. If the rims are too thin, or
otherwise out of spec, the extractors might not have enough to grab
onto.
Stan