Big problem with BUY.COM!!!
CVCC
problems with buy.com. Recently i ordered medievil from them, however when
the game arrived i was a bit suprised to say the least to find that i had NO
game in the sealed jewel case as well as missing the inside of the manual..
All i had was the front and back pages and a jewel case. This sucks to put
it lightly,
just wondering if anyone else has had a problem like this!!!! it pisses me
off..
--
Mark Ross
mar...@prairie.nodak.edu
BensonBJ2M
it pisses me off..
I've never ordered from them before, but I think you may be missing
something else: Are you aware that Buy.com sells USED games? That would
explain why yours was in such bad condition. They have such cheap prices
because their merchandice is used.
Matt
Torsten Baumann
all.
BensonBJ2M wrote in message <#8P7WA$t#GA.196@cpmsnbbsa03>...
NG Profile
otherwise stated as refurb. Never any problems here. Hound them at every
point of contact until you get your game problem corrected. Good luck.
Jeff Williams
NG Profile <maio...@yahoo.com> wrote:
> Really? Hmm. Everything I have bought from them has been brand new,
unless
> otherwise stated as refurb.
And you know this... how? Because what you ordered came
shrinkwrapped? I've got a shrinkwrap machine in my house, man, they
cost about $100. Anyone can clean up used merchandise and make it look
new. You can't expect a company to sell products below cost that
aren't shady in one way or another.
--
// Jeff Williams
// bassc...@my-dejanews.com
// http://www.geocities.com/soho/2024
Sent via Deja.com http://www.deja.com/
Share what you know. Learn what you don't.
Richard Edwards
that no one ever purchase anything from them. They simply do not care.
Later,
Richard
CVCC wrote:
> I am just curious to see if there have been others who have also had
> problems with buy.com. Recently i ordered medievil from them, however when
> the game arrived i was a bit suprised to say the least to find that i had NO
> game in the sealed jewel case as well as missing the inside of the manual..
> All i had was the front and back pages and a jewel case. This sucks to put
> it lightly,
>
> just wondering if anyone else has had a problem like this!!!! it pisses me
> off..
>
> --
> Mark Ross
> mar...@prairie.nodak.edu
Kevin Sullivan
>I am just curious to see if there have been others who have also had
>problems with buy.com. Recently i ordered medievil from them, however when
>the game arrived i was a bit suprised to say the least to find that i had NO
>game in the sealed jewel case as well as missing the inside of the manual..
>All i had was the front and back pages and a jewel case. This sucks to put
>it lightly,
>
>just wondering if anyone else has had a problem like this!!!! it pisses me
>off..
I bought my CD recorder and my sound card from them and I got them
both really quick and in great condition...
Vineet Kumar Gossain
Jeff Williams <bassc...@my-deja.com> wrote:
>In article <3767BC60...@yahoo.com>,
> NG Profile <maio...@yahoo.com> wrote:
>> Really? Hmm. Everything I have bought from them has been brand new,
>unless
>> otherwise stated as refurb.
>
>And you know this... how? Because what you ordered came
>shrinkwrapped? I've got a shrinkwrap machine in my house, man, they
>cost about $100. Anyone can clean up used merchandise and make it look
>new. You can't expect a company to sell products below cost that
>aren't shady in one way or another.
>
But can you reproduce the seal at the top of the jewel cases with the
sony hologram on it? Games that I have bought from Buy.com have
always had that seal on it. Now EB, on the other hand, doesn't always
have that. Also, Buy.com sells things at cost but makes money off of
advertising on their site. Plus, they are an internet company and
most of them regularly lose money in hopes of building up a large user
base.
Vin
moleson
books, etc.) and have never had a problem. Call them up and I am sure
they will fix the problem.
ACM
On Wed, 16 Jun 1999 23:25:10 -0400, Richard Edwards <ri...@copper.net>
wrote:
>Every single experience I've had with buy.com was horrible. I would recommend
>that no one ever purchase anything from them. They simply do not care.
>
>Later,
>Richard
>
>CVCC wrote:
>
>> I am just curious to see if there have been others who have also had
>> problems with buy.com. Recently i ordered medievil from them, however when
>> the game arrived i was a bit suprised to say the least to find that i had NO
>> game in the sealed jewel case as well as missing the inside of the manual..
>> All i had was the front and back pages and a jewel case. This sucks to put
>> it lightly,
>>
>> just wondering if anyone else has had a problem like this!!!! it pisses me
>> off..
>>
>> --
>> Mark Ross
>> mar...@prairie.nodak.edu
BensonBJ2M
> books, etc.) and have never had a problem. Call them up and I am sure
they will fix the problem.
It sounds like BUY.COM is a LOT like Buyrite Games...both are risky
places to buy things, because they have NO customer support, and are badly
run...
Matt
Cadimus
> But can you reproduce the seal at the top of the jewel cases with the
> sony hologram on it? Games that I have bought from Buy.com have
> always had that seal on it. Now EB, on the other hand, doesn't always
> have that. Also, Buy.com sells things at cost but makes money off of
> advertising on their site. Plus, they are an internet company and
> most of them regularly lose money in hopes of building up a large user
> base.
So did several PSX games I found at FuncoLand. All are empoty and often
w/o manuals. But many still had the seal intact, just peeled off to
allow the case to open.
If one are careful, you can peel off the seal and still use it again to
make the game look like it was not used. Sorry, but the seal aren't the
best "used game alert" indicator. Special shrinkwrap like the N64 games
uses are still more reliable.
bubby
not console vendors, but while you were talking about substandard
products and service, I though I might tiger bash a little.
Richard Edwards <ri...@copper.net> wrote in message
news:37686A96...@copper.net...
Pat Broderick
still having one. I ordered a Zip drive from them
at the beginning of March, with FedEx 2-day air
shipping. It arrived on time, but broken. I called
to arrange a return, and was assured that a return
airbill was on its way to me, along with a
replacement drive. A couple of days later, I called
to check up on the replacement, only to find out
there was no record of it, even though I had been
issued an RMA number. After waiting quite some time
on hold, they told me not to worry, that they'd
issue me a new return airbill. I reminded them that
I also needed a working Zip drive, and soon. They
told me that "it'll probably go out today, if not,
then tomorrow." Another couple of days, and still
no Zip drive. I called and was told it was to be
shipped that day. Another few days, no Zip drive,
but I got my official Buy.com return airbill,
without a FedEx number. Against my better
judgement, I paid to return the broken drive, then
called to check up on the replacement. They seemed
concerned that I hadn't received my airbill yet,
and when I told them I had, they didn't seem to see
what the problem was. I asked when I was going to
get the replacement Zip I had been promised a week
earlier, and was told "probably they'll send it out
today or tomorrow." The next day I got a second
return airbill, two days after that, I finally got
a working Zip drive.
The story doesn't end there! Today I received an e-
mail from Buy.com informing me that my Zip drive
order is on its way! Somehow someone in shipping
saw my returned broken zip and authorized the
shipment of a new one. I called and was told I
"probably" had been charged again for it, and that
I could just call for an RMA number to return it
when it arrives FedEx 2nd day air at my office.
Whatever tiny cash amount you save by shopping at
Buy.com isn't worth the risk. I've ordered stuff
from most of the major online computer stores, and
never before had this much hassle. My advice is to
stay away from Buy.com at all cost.
Pat Broderick
http://www.rotodesign.com
S. Smith
>I am just curious to see if there have been others who have also had
>problems with buy.com. Recently i ordered medievil from them, however when
>the game arrived i was a bit suprised to say the least to find that i had NO
>game in the sealed jewel case as well as missing the inside of the manual..
>All i had was the front and back pages and a jewel case. This sucks to put
>it lightly,
>
>just wondering if anyone else has had a problem like this!!!! it pisses me
>off..
I've ordered a few things from them (games, a PSX for my nephew for Xmas,
etc.) and I've never had a problem. So, I guess if I've never had a problem
with them, I can't judge their customer service very well (I've never needed
them, and could track my shipments online).
I'll say one thing for them, they have some of the best pricing around, IMO.
SS
S. Smith
<thegreatan...@worldnet.att.net> wrote:
>C'mon guys! Buy.com can't be as bad as Tiger Direct. I know they're
>not console vendors, but while you were talking about substandard
>products and service, I though I might tiger bash a little.
Yep, Tiger Direct and Global are hands down two of the worst
mail order/online computer dealers around, IMO.
SS
Bleep
of shipping the items and customer service. They have always worked with me
to make sure I was getting the best deal. Their pricematch guarantee is
great (they guarantee their price is 10% better than their major
competitors), and they have a huge selection. Plus, I've NEVER gotten
anything that even looked remotely used/refurbed from them, and I've ordered
a scanner, printer and lots of books and games from them.
Just because some guy thinks (note: thinks) that he got a used game from
them doesn't mean it is true. I would hazard a guess that selling something
"NEW" when it is really "USED" is a little illegal.
Too many of you are making snap judgements before you even try using them.
Their prices are low enough that they deserve a try.
>
>BensonBJ2M wrote:
>
>> > it lightly, just wondering if anyone else has had a problem like
this!!!!
>> it pisses me off..
>>
Mark Hendren
write these "words of wisdom":
>Every single experience I've had with buy.com was horrible. I would recommend
>that no one ever purchase anything from them. They simply do not care.
Tell me about it. My brother had ordered a DVD from them at the beginning of June
and requested UPS ground shipping. Seeing that the ship from CA and I'm also in CA I
figured it wouldn't take long to get here.... It took 2 weeks to get it. Them
bastards.
Mark
Adam Pawlus
> I am just curious to see if there have been others who have also had
> problems with buy.com. Recently i ordered medievil from them, however when
> the game arrived i was a bit suprised to say the least to find that i had NO
> game in the sealed jewel case as well as missing the inside of the manual..
> All i had was the front and back pages and a jewel case. This sucks to put
> it lightly,
>
> just wondering if anyone else has had a problem like this!!!! it pisses me
> off..
Actually, I've ordered some cheap DVDs and a book, and my family has
ordered a digital camera. I'm still waiting on one of the DVDs,
unfortunately, but everything else came through without a hitch.
I've heard people getting empty boxes from stores in the past, but it's
not especially common. Did they make an effort for reparations?
--Adam
ASWN: Free Star Wars Newsletter (http://www.16bit.com/aswn)
Rebelscum.com: Star Wars collectibles news (http://www.rebelscum.com)
16bit.com: Videogame news and info (http://www.16bit.com)
magius eternal
items from them (a video and a game). They've got a ten dollar discount going
on right now (for new customers)... Pretty cool.
--magius
moleson wrote:
>
> I have bought many things from Buy.com (Palm III, DexDrive, Videos,
> books, etc.) and have never had a problem. Call them up and I am sure
> they will fix the problem.
>
> ACM
>
> On Wed, 16 Jun 1999 23:25:10 -0400, Richard Edwards <ri...@copper.net>
> wrote:
>
> >Every single experience I've had with buy.com was horrible. I would recommend
> >that no one ever purchase anything from them. They simply do not care.
> >
> >Later,
> >Richard
> >
> >CVCC wrote:
> >
> >> I am just curious to see if there have been others who have also had
> >> problems with buy.com. Recently i ordered medievil from them, however when
> >> the game arrived i was a bit suprised to say the least to find that i had NO
> >> game in the sealed jewel case as well as missing the inside of the manual..
> >> All i had was the front and back pages and a jewel case. This sucks to put
> >> it lightly,
> >>
> >> just wondering if anyone else has had a problem like this!!!! it pisses me
> >> off..
> >>
> >> --
> >> Mark Ross
> >> mar...@prairie.nodak.edu
Troll
> If one are careful, you can peel off the seal and still use it again
to
> make the game look like it was not used. Sorry, but the seal aren't
the
> best "used game alert" indicator. Special shrinkwrap like the N64
games
> uses are still more reliable.
Oh, come on. This is ludicrous. The seal on top is a great way to tell
if it is used or not. How in the world could you sell a complete line
of playstation games to thousands of people, when your only stock is
used videogames that ONLY still have the original sticker sealing the
case? I've never seen any place that buys PSX games used, but ONLY if
the last user was VERY careful and made sure they didn't rip the
sticker on top, and kept everything in good conndition, not bending or
writing on anything, no scratches on the CD at all. Where on Earth
would Buy.com get all of their stock if it was all used? If it was all
used, EVERYONE would know it, and they would be in bad shape. If
everything they sold was used, then all of the stuff I ordered would be
obviously re-shrinkwrapped, the manual (if present) would be worn,
maybe with some stains or pen marks. The CD would have a few light
scratches at least. As far as the original problem with the empty CD
case, this is a production problem. I'm sure Buy.com has a whole batch
that came that way from the manufacturer. It happens. I once bought an
empty DVD box. Same thing. No one is trying to rip you off. Buy.com is
not selling used products. Ridiculous.
calib...@my-deja.com
Buy.com. It sound like a problem with the manufacturer, and not the
vendor though.
-Caliban
In article <7k7jht$nqf$1...@bgtnsc02.worldnet.att.net>,
"CVCC" <maro...@worldnet.att.net> wrote:
> I am just curious to see if there have been others who have also had
> problems with buy.com. Recently i ordered medievil from them, however
when
> the game arrived i was a bit suprised to say the least to find that i
had NO
> game in the sealed jewel case as well as missing the inside of the
manual..
> All i had was the front and back pages and a jewel case. This sucks
to put
> it lightly,
>
> just wondering if anyone else has had a problem like this!!!! it
pisses me
> off..
>
> --
> Mark Ross
> mar...@prairie.nodak.edu
>
>
Rich Allen
says...
> It sounds like BUY.COM is a LOT like Buyrite Games...both are risky
> places to buy things, because they have NO customer support, and are badly
> run...
They have great customer support! If you make a statement like "sounds
like...is like..." that means you've never used their services, so how
would you know? I purchased a digital camera from them, but the
manufacturere decided not to make any more in favor of a newer model.
Buy.com's customer support helped me out, in a very friendly way;
changing my order to the newer model (with a discount!) and even asked if
I was sure the compact flash card I had ordered (and recieved within a
few days of the original order) would work with the new model. That
shows concern for doing a good service, to me, and I've continued to have
very good service from them on other orders since then.
Rich Allen
Brian Vecci
memory, flash cards, hard drives, a cdrim drive, NIC cards, a
motherboad/processor...and I've never once had a problem with them or their
customer service. Their orders have always been prompt and sent when they
said it was. Other online computer stores have not been so nice to deal
with. I wold heartily recommend Buy.com to anyone. They've also sent me a
bunch of freebies, like mousepads and notebooks, I assume because I keep
ordering from them :)
Brian
Rich Allen <ri...@not.mindspring.com> wrote in message
news:MPG.11d358456...@news.mindspring.com...