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Why Restaurants Lose Customers

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ElmerF.

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Aug 3, 2009, 5:49:46 PM8/3/09
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djs...@aol.com

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Aug 3, 2009, 6:18:26 PM8/3/09
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On Aug 3, 5:49�pm, "ElmerF." <Loo...@tunes.com> wrote:
> The waitstaff provided good service, and was properly tipped.
>
> http://www.fiery-foods.com/index.php?option=com_myblog&show=How-Resta...

To me it doesn't matter whether or not a restaurant uses pre-made
products. As long as the food is good and the service is good I'm
happy.

Ed Pawlowski

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Aug 3, 2009, 10:11:34 PM8/3/09
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"ElmerF." <Loo...@tunes.com> wrote in message news:h57m2f$u26$2...@aioe.org...

The author is a bit caught up in his own importance and didn't get free
soup. So sad! He got good soup so he should quit whining.


Wayne Boatwright

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Aug 3, 2009, 10:19:59 PM8/3/09
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On Mon 03 Aug 2009 07:11:34p, Ed Pawlowski told us...

Indeed, and was this soup (or anything else on the menu) advertised as being
homemade on the premises? I suspect not.

--
Wayne Boatwright
------------------------------------------------------------------------
Enchant, stay beautiful and graceful, but do this, eat well. Bring
the same consideration to the preparation of your food as you
devote to your appearance. Let your dinner be a poem, like your
dress. Charles Pierre Monselet,French journalist

sf

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Aug 3, 2009, 11:40:43 PM8/3/09
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On Mon, 3 Aug 2009 22:11:34 -0400, "Ed Pawlowski" <e...@snet.net>
wrote:

You're so right! He claims to have eaten there over 1700 times and
*one* soup issue turns him into a never to return customer? What a
self important fat head! He sounds like some of our regular posters.

--
I love cooking with wine.
Sometimes I even put it in the food.

Nancy Young

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Aug 3, 2009, 11:46:59 PM8/3/09
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Wayne Boatwright wrote:
> On Mon 03 Aug 2009 07:11:34p, Ed Pawlowski told us...
>
>>
>> "ElmerF." <Loo...@tunes.com> wrote in message
>> news:h57m2f$u26$2...@aioe.org...
>>> The waitstaff provided good service, and was properly tipped.
>>>
>>> http://www.fiery-foods.com/index.php?option=com_myblog&show=How-Restaura
>>> nts-Lose-Customers.html&Itemid=61
>>>
>>
>> The author is a bit caught up in his own importance and didn't get
>> free soup. So sad! He got good soup so he should quit whining.
>
> Indeed, and was this soup (or anything else on the menu) advertised
> as being homemade on the premises? I suspect not.

It read like that $250 cookie story. Something very similar in the
telling.

nancy

blake murphy

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Aug 4, 2009, 1:00:29 PM8/4/09
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i especially liked this part:

He came over to the table and I introduced myself as the producer of the
National Fiery Foods and Barbecue Show and the author of more than thirty
cookbooks. He knew who I was.

i thought he was about to get schooled good and proper, � la the ranger.

your pal,
blake

jmcquown

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Aug 5, 2009, 7:01:59 AM8/5/09
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"Ed Pawlowski" <e...@snet.net> wrote in message
news:VJCdnVzoRPl5BerX...@giganews.com...

I object to this quote: "What should the manager have done? At the very
least, taken the offending soup off the bill. At the most, comped the meal,
given me a certificate for another lunch, and agreed to take canned soup off
their menu. But he didn't do any of these-obviously an incompetent
manager."

Most restaurant managers (even in "local" restaurants) can't just decide
willy-nilly to take something off the menu because one self-important
customer didn't like it. The manager was probably *not* the owner, but even
if he/she was the owner, they don't have to change the menu on the whim of
one customer. The customer obviously ate the soup rather than send it back.
He just wanted to bitch and throw his weight around as someone "important".
And BTW, if he's eaten this canned soup so many times he can recognize it on
the spot, maybe he should have simply stayed home and heated up that $1
(heh) a can of soup himself. He could have added a splash of wine ;)

Jill

Andy

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Aug 5, 2009, 7:19:10 AM8/5/09
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jmcquown said...

> The customer obviously ate the soup rather than send it back.
> He just wanted to bitch and throw his weight around as someone
> "important". And BTW, if he's eaten this canned soup so many times he
> can recognize it on the spot, maybe he should have simply stayed home
> and heated up that $1 (heh) a can of soup himself. He could have added
> a splash of wine ;)
>
> Jill


You tell 'em, Jill!!!

[applause]

Andy

ViLco

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Aug 5, 2009, 11:02:00 AM8/5/09
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blake murphy wrote:

> i especially liked this part:
>
> He came over to the table and I introduced myself as the producer of
> the National Fiery Foods and Barbecue Show and the author of more
> than thirty cookbooks. He knew who I was.
>
> i thought he was about to get schooled good and proper, � la the
> ranger.

That's just what a personality should never do, it's as gross as is belching
during the meal.
--
Vilco
Mai guardare Trailer park Boys senza
qualcosa da bere a portata di mano

_ _98@yahoo.moc The Ranger

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Aug 5, 2009, 11:17:20 AM8/5/09
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jmcquown <j_mc...@comcast.net> wrote in message
news:7dt75fF...@mid.individual.net...
[snip]

> I object to this quote: "What should the manager have done?
> At the very least, taken the offending soup off the bill. At the
> most, comped the meal, given me a certificate for another lunch,
> and agreed to take canned soup off their menu. But he didn't
> do any of these-obviously an incompetent manager."

My point that I stopped caring about his dining experience as a patron, was
his introduction, "I introduced myself as the producer of the National Fiery

Foods and Barbecue Show and the author of more than thirty cookbooks."

I didn't know Dave DeWitt before this and won't purchase one of his 30
cookbooks in the future.

> Most restaurant managers (even in "local" restaurants) can't
> just decide willy-nilly to take something off the menu because
> one self-important customer didn't like it. The manager was
> probably *not* the owner, but even if he/she was the owner,
> they don't have to change the menu on the whim of one
> customer. The customer obviously ate the soup rather than
> send it back.

I thought it very telling about his knowledge about the restaurant industry.
He dines out and writes books, ergo he's an expert.

The follow-ups were written by his lap-dogs, too.

The Ranger


Jean B.

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Aug 5, 2009, 4:24:20 PM8/5/09
to
Wayne Boatwright wrote:
> On Mon 03 Aug 2009 07:11:34p, Ed Pawlowski told us...
>
>> "ElmerF." <Loo...@tunes.com> wrote in message
>> news:h57m2f$u26$2...@aioe.org...
>>> The waitstaff provided good service, and was properly tipped.
>>>
>>> http://www.fiery-foods.com/index.php?option=com_myblog&show=How-Restaura
>>> nts-Lose-Customers.html&Itemid=61
>>>
>> The author is a bit caught up in his own importance and didn't get free
>> soup. So sad! He got good soup so he should quit whining.
>
> Indeed, and was this soup (or anything else on the menu) advertised as being
> homemade on the premises? I suspect not.
>
Oh, I saw the word "soup" and had to take a peek. Here, it seems
many restaurants are serving Kettle Cuisine's clam chowder instead
of their own. One excuse was that the product is standardized.
Well, if I want Kettle Cuisine chowder, I can buy that, at a lower
price, in the store.

--
Jean B.

Lou Decruss

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Aug 5, 2009, 6:44:10 PM8/5/09
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On Mon, 3 Aug 2009 17:49:46 -0400, "ElmerF." <Loo...@tunes.com> wrote:

Thanks for posting this funny read. The comments were also funny. If
the guy is such a big shot why is he such an expert on canned soup?
And if he ate it he should pay for it. If you don't like a place
don't go back.

I have a very casual acquaintance with a Roly Poly franchise.

http://www.rolypoly.com/

All the soups come from plastic bags. I've haven't and won't eat
there but soup from bags is very common. Louise ate there at a work
lunch as wasn't impressed with the soup. But she didn't make a silly
rant online or bitch at the owner. The writer didn't mention how much
the soup was but unless he paid big bucks he probably got what he paid
for.

Lou

projectile vomit chick

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Aug 5, 2009, 6:48:06 PM8/5/09
to
On Aug 3, 10:40 pm, sf <s...@geemail.com> wrote:
> On Mon, 3 Aug 2009 22:11:34 -0400, "Ed Pawlowski" <e...@snet.net>
> wrote:
>
>
>
> >"ElmerF." <Loo...@tunes.com> wrote in messagenews:h57m2f$u26$2...@aioe.org...

> >> The waitstaff provided good service, and was properly tipped.
>
> >>http://www.fiery-foods.com/index.php?option=com_myblog&show=How-Resta...

>
> >The author is a bit caught up in his own importance and didn't get free
> >soup.  So sad!  He got good soup so he should quit whining.
>
> You're so right!  He claims to have eaten there over 1700 times and
> *one* soup issue turns him into a never to return customer?  What a
> self important fat head!  He sounds like some of our regular posters.

Yes, he should have done like the RangerTwat and had the entire staff
dismissed, then stumble out drunkenly into the night to drive home.

projectile vomit chick

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Aug 5, 2009, 7:05:46 PM8/5/09
to
On Aug 3, 9:11 pm, "Ed Pawlowski" <e...@snet.net> wrote:
> "ElmerF." <Loo...@tunes.com> wrote in messagenews:h57m2f$u26$2...@aioe.org...

> > The waitstaff provided good service, and was properly tipped.
>
> >http://www.fiery-foods.com/index.php?option=com_myblog&show=How-Resta...

>
> The author is a bit caught up in his own importance and didn't get free
> soup.  So sad!  He got good soup so he should quit whining.

If you notice he also talks about his wife going to the emergency room
for a splinter in her finger. Drama queens!

Mark Thorson

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Aug 5, 2009, 8:02:53 PM8/5/09
to
Lou Decruss wrote:
>
> > rant online or bitch at the owner. The writer didn't mention how much
> the soup was but unless he paid big bucks he probably got what he paid
> for.

He said it was a dollar can of soup at Big Lots, and that
they charged four times that, so he paid four dollars.

Ed Pawlowski

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Aug 5, 2009, 8:00:13 PM8/5/09
to

"Mark Thorson" <nos...@sonic.net> wrote in message
news:4A7A1DAD...@sonic.net...

typical markup for any restaurant. Even if they do shop at Big Lots.


_ _98@yahoo.moc The Ranger

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Aug 5, 2009, 8:20:14 PM8/5/09
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PVC <projectile...@netzero.com> spewed its normal drivel through
message
news:c2e32fbe-f350-4d37...@t11g2000prh.googlegroups.com...
[snip]
> Yes, he should have done like the Ranger [..]

I'm glad you're emulating me in every way every day. Now, if you'd only have
an aneurysm from what I post, my job would be complete.

The Ranger


Lou Decruss

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Aug 5, 2009, 8:43:02 PM8/5/09
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On Wed, 05 Aug 2009 17:02:53 -0700, Mark Thorson <nos...@sonic.net>
wrote:

OOPS. OK, I do remember that. Brain fart. Sorry. I still think he's
a cry-baby. If he was in a place that a meal was 75 bucks I could see
his disappointment but he didn't give those details.

Lou

Lou Decruss

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Aug 5, 2009, 9:04:21 PM8/5/09
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On Wed, 5 Aug 2009 20:00:13 -0400, "Ed Pawlowski" <e...@snet.net>
wrote:

>

Most don't shop at big lots and a 4 times mark-up would be weak. A
savvy chef/owner will do far better than that or the store won't make
it.

Lou

Bobo Bonobo®

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Aug 5, 2009, 10:53:01 PM8/5/09
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I agree totally, but where do you buy the product? It looks like it
uses good ingredients.
>
> --
> Jean B

--Bryan

projectile vomit chick

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Aug 5, 2009, 11:34:09 PM8/5/09
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On Aug 5, 7:20 pm, "The Ranger" <cuhulain _ _...@yahoo.moc> wrote:
> PVC <projectilevomitch...@netzero.com> spewed its normal drivel through
> messagenews:c2e32fbe-f350-4d37...@t11g2000prh.googlegroups.com...

> [snip]
>
> > Yes, he should have done like the Ranger [..]
>
> I'm glad you're emulating me in every way every day. Now, if you'd only have
> an aneurysm from what I post, my job would be complete.

Lame. Really lame. Now stagger away and compose another long-winded
brainfart about your retarded family. Good boy.

_ _98@yahoo.moc The Ranger

unread,
Aug 5, 2009, 11:58:07 PM8/5/09
to
PVC <projectile...@netzero.com> continued to blow chunks in message
news:8b2cfddf-e701-4714...@v23g2000pro.googlegroups.com...
> [..] compose another [..]

For my second biggest fan, I already have. Don't worry; you'll enjoy it just
like you truly enjoy reading all the other things I post.

The Ranger

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