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Groceries via InstaCart?
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jmcquown
May 21, 2020, 1:59:39 PM5/21/20
to
I was talking (briefly) on the phone with a friend in my neighborhood.
He was just calling to ask how I'm doing.
He's 67 and very concerned about Covid-19. Rather than go to the
grocery store he used Instacart to place a grocery order with Publix for
delivery. (This is the friend who is a vegetarian but doesn't push it
as an agenda. He also doesn't cook.)
Was he ever disappointed! He got a 5 lb. bag of oranges and said half
of the oranges in the bag were rotten. He said the lettuce and other
fresh produce he ordered appeared to be the dregs... stuff the store
would have wound up discarding and writing off.
This sort of thing is the main reason I'm not interested in having some
random grocery store employee do my shopping for me.
Maybe some of you have used Instacart. If so, I hope you had a much
better experience with it. :)
Jill
He was just calling to ask how I'm doing.
He's 67 and very concerned about Covid-19. Rather than go to the
grocery store he used Instacart to place a grocery order with Publix for
delivery. (This is the friend who is a vegetarian but doesn't push it
as an agenda. He also doesn't cook.)
Was he ever disappointed! He got a 5 lb. bag of oranges and said half
of the oranges in the bag were rotten. He said the lettuce and other
fresh produce he ordered appeared to be the dregs... stuff the store
would have wound up discarding and writing off.
This sort of thing is the main reason I'm not interested in having some
random grocery store employee do my shopping for me.
Maybe some of you have used Instacart. If so, I hope you had a much
better experience with it. :)
Jill
GM
May 21, 2020, 2:18:02 PM5/21/20
to
https://www.lthforum.com/bb/viewtopic.php?f=16&t=45591&sid=fe8da25c3fdd7d7761b44967518050a3
Instacart - I'm not sure what to think
ronnie_suburban
MODERATOR
JOINED MAY '04
HERE, THERE AND EVERYWHERE
16,454
POST #1 - MAY 13TH, 2020, 3:58 PM
Let's start with a brief round of free association . . .
any port in a storm (or pandemic)
good enough
a necessary evil
a genuine convenience
a non-essential luxury
Two months ago, I'd never even thought about them. But with the pandemic engulfing us, I decided to start an account and since then, I've placed a total of three orders at stores with which they are affiliated. Results have been mixed. I do prefer doing my own shopping but I'm trying to limit my trips to stores these days. On paper (or in pixels), Instacart fits into that plan pretty well. My experience is that the specific shopper on a given order has a profound effect on the overall results.
Most recently I placed an order with Costco via Instacart and I learned a few things. First of all, in addition to the line-item service fee that Instacart charges, they also upcharge on every single item. I learned this because my shopper inadvertently left the actual register receipt with our order. Apparently, this is a no-no. In any case, per the receipt, I was charged approximately 15% more for the items I received than what Costco charged my Instacart shopper. To be fair, the prices I paid matched the prices I agreed to pay when I added the items to my cart. But still, the fact that this pricing policy was not prominently shared bothered me a bit. I'm not sure if this just applies to Costco or to all the stores at which Instacart shops.
Another issue is that even though I provided very specific instructions about which items should and should not be substituted, my shopper ignored them without ever bothering to contact me. He brought me some horrible steaks, even though I specified no substitutions (more on this later). Previous Instacart experiences at Jewel and Target were also rough on the substitution front but at least in those cases, the shopper contacted me to ask a few questions about prospective substitutions. But still, they flat-out carted incorrect items in a few cases.
The most negative part about my most recent experience was the aftermath of dealing with the steaks I'd never ordered in the first place, for which I was charged. After an initial, frustrating online experience trying to contact Instacart about the error (do they even have a phone number?), I decided to address the dispute through my credit card company. All good, right? Not exactly. I later managed to have an online chat with a rep at Instacart who told me that they'd issue a credit for the never-ordered steaks. Fine. But no. A few days later I received an email from Instacart informing me that my account had been suspended because of the dispute I'd lodged with my credit card company. Wtf?!
I’m sorry, but your Instacart account has been put on hold. You disputed a charge for an order on May 4, 2020 for $45.16 on the card ending in xxxx, resulting in this hold. If this dispute was made in error, please follow up with your bank about it as soon as possible. Once you resolve the dispute, please send us a confirmation photo or screenshot for proof and we’ll reinstate your account.
Please let us know if you have any other questions.
Best,
Instacart Trust and Safety Team
Wow! Talk about hardball. I'll admit that my first reaction was pretty much along these lines . . .
I'd just assumed that with the credit issued by Instacart, my dispute would automatically be resolved. Clearly, that wasn't the case. And Instacart was having none of it. I contacted my bank, "officially" withdrew my dispute and requested something in writing confirming it, which they provided. So now, with the "proof" having been sent to back to Instacart, I'll just have to wait for the wheels of justice to turn, lol. But I think the salient aspect here is that if you have problem with Instacart and you're unhappy with the manner/speed in which they resolve it, you have little or no recourse.
In 7+ weeks, I've placed 3 total orders with Instacart, so this is ultimately small potatoes, and not a necessity for us. But here I am, having had some problems with each of those 3 orders, and having a paid a premium for the privilege. I'm confident that they'll eventually re-instate my account but I think I'll be okay until they do. That said, looking down the road to the post-pandemic phase of our lives, I'm not sure Instacart and I are likely to have a rosy future together.
----------------------------------------------------
Cathy2
MODERATOR
JOINED FEB '04
HIGHLAND PARK, IL
26,477
POST #2 - MAY 13TH, 2020, 4:20 PM
Hi,
I have a friend who spent two hours shopping an Instacart order. At delivery, this person learned it was delivered by someone else the day before.
Initially, they asked this person to return the food to the store. I remember commenting that was not going to fly. Especially since returned food is tossed. The store declined and now I see many stores have zero-return policy.
Eventually, Instacart paid for time spent and asked this person to keep the food.
***
On facebook, another Instacart person arrived with the food and nobody was home to accept it. Instacart told them to keep the food.
***
So clearly there is a lot of loss built into instacarts system.
Regards,
Cathy2
-------------------------------------------------------------------
bweiny
JOINED MAR '17
N. EVANSTON (SOUTH OF ISABELLA)
454
POST #3 - MAY 13TH, 2020, 5:18 PM
I think the business model is centered around the assumption/hope people will put up with the type of substitution errors Ronnie suffered. Of course they don't come out and say as much, but having to eat the cost of the errors is worse for them in the long run. They'd much rather lose a diligent customer than get in the habit of paying for errors.
-------------------------------------------------
jlawrence01
JOINED JUN '04
2,932
POST #4 - MAY 13TH, 2020, 6:24 PM
In my area, there was some interest in Instacart at the beginning of the shutdown among some of my neighbors. However, that diminished very quickly when they were paying $5.49 for a loaf of Oroweat bread that lists for $3.99 (and is available at the outlet for $2.00).
Nearly everyone has converted to pick up service at Frys (Krogers) or Walmart. These programs charge no fees and people can pick up multiple orders for friends. Those programs have been so successful that Sprouts is starting to implement it this week. CVS is offering something similar also.
A lot of people are thinking about continuing to shop in this way after the pandemic is over. However, I am sure that all the retailers will be looking to charge for the service when things get back to normal.
-------------------------------------
JOINED JAN '08
HIGHLAND PARK
POST #5 - MAY 13TH, 2020, 7:24 PM
And yet, for some Instacart is critical. I know someone who is extremely immuno - compromised and cannot risk he or his wife leaving the house. Since they are hesitant to rely on friends and
------------------------------------------------------
WillG
JOINED MAY '04
NORTHERN BURBS
774
POST #19 - MAY 14TH, 2020, 3:52 PM
I have used instacart a few times from several different stores. They say that the pricing policy is determined by the store, which seems to make sense because they are so different. At Jewel you get sale prices on everything, bogo, etc (though I havent tried word of the day). At marianos, none of that. Everything at sunset was marked up, Heinens was regular pricing or sale price. It appears that Costco charges like you are a non-member. The only thing that makes no sense to me is that I have seen some of the shoppers receipts and they are not paying any markup, when I am. If the store was determining the policy wouldn't the store keep the extra? Perhaps instacart charges the stores a commission and the store decides whether to eat it or have the customer pay?
I have had a couple excellent shoppers, who texted about substitutions, sometimes with pictures. A couple others were ok but not great. Now that my wife is relaxing a bit, I am back doing my own shopping, but am still ordering instacart for my mom in cincinnati from krogers. No sale prices which drives her nuts. Might use it for myself from costco because I dont want to deal with going there..."
</>
Nellie
May 21, 2020, 3:31:57 PM5/21/20
to
jmcquown
———
Yep, use it all the time with great success, my
daughter too.
Instacart is not the store’s employee. They
are shopping the store of your choice for
you. We’ve used it for 2 of our favorites now
and considering Target today.
Each time, my shopper communicated
with me while she shopped. If something
I wanted was not available, she/ he either aske me what I would take instead or gave me
options according to what was in front of her/him
Tough luck for him, I hope he finds
something better he can use but as for
me, I’ll continue on with Instacart
Nellie
Yep, use it all the time with great success, my
daughter too.
Instacart is not the store’s employee. They
are shopping the store of your choice for
you. We’ve used it for 2 of our favorites now
and considering Target today.
Each time, my shopper communicated
with me while she shopped. If something
I wanted was not available, she/ he either aske me what I would take instead or gave me
options according to what was in front of her/him
Tough luck for him, I hope he finds
something better he can use but as for
me, I’ll continue on with Instacart
Nellie
jmcquown
May 21, 2020, 4:26:27 PM5/21/20
to
On 5/21/2020 3:31 PM, Nellie wrote:
> jmcquown
> I was talking (briefly) on the phone with a friend in my neighborhood.
> He was just calling to ask how I'm doing.
>
> He's 67 and very concerned about Covid-19. Rather than go to the
> grocery store he used Instacart to place a grocery order with Publix for
> delivery. (This is the friend who is a vegetarian but doesn't push it
> as an agenda. He also doesn't cook.)
>
> Was he ever disappointed! He got a 5 lb. bag of oranges and said half
> of the oranges in the bag were rotten. He said the lettuce and other
> fresh produce he ordered appeared to be the dregs... stuff the store
> would have wound up discarding and writing off.
>
> This sort of thing is the main reason I'm not interested in having some
> random grocery store employee do my shopping for me.
>
> Maybe some of you have used Instacart. If so, I hope you had a much
> better experience with it. :)
>
> Jill
>
> ———
> Yep, use it all the time with great success, my
> daughter too.
I'm glad to hear it!
> jmcquown
> I was talking (briefly) on the phone with a friend in my neighborhood.
> He was just calling to ask how I'm doing.
>
> He's 67 and very concerned about Covid-19. Rather than go to the
> grocery store he used Instacart to place a grocery order with Publix for
> delivery. (This is the friend who is a vegetarian but doesn't push it
> as an agenda. He also doesn't cook.)
>
> Was he ever disappointed! He got a 5 lb. bag of oranges and said half
> of the oranges in the bag were rotten. He said the lettuce and other
> fresh produce he ordered appeared to be the dregs... stuff the store
> would have wound up discarding and writing off.
>
> This sort of thing is the main reason I'm not interested in having some
> random grocery store employee do my shopping for me.
>
> Maybe some of you have used Instacart. If so, I hope you had a much
> better experience with it. :)
>
> Jill
>
> ———
> Yep, use it all the time with great success, my
> daughter too.
> Instacart is not the store’s employee. They
> are shopping the store of your choice for
> you. We’ve used it for 2 of our favorites now
> and considering Target today.
>
Publix grocery store chose the worst of the worst. This is not a friend
who is likely to complain all the time.
> Each time, my shopper communicated
> with me while she shopped. If something
> I wanted was not available, she/ he either aske me what I would take instead or gave me
> options according to what was in front of her/him
>
the front door and that was thate. Because of the whole social
distancing thing he didn't have an opportunity to check the order or
send it back. They aren't accepting returns.
> Tough luck for him, I hope he finds
> something better he can use but as for
> me, I’ll continue on with Instacart
>
> Nellie
>
thing. Publix is pretty much the high end grocery store around. I was
surprised to hear they brought him such bad food.
Jill
U.S. Janet B.
May 21, 2020, 4:42:39 PM5/21/20
to
On Thu, 21 May 2020 13:59:33 -0400, jmcquown <j_mc...@comcast.net>
wrote:
I've used a shopping service with Costco and the contents of the boxes
were so great I thought that maybe the shopper had access to the back
room and fresh delivery.
I've used the shopping service at Albertsons where they do the
shopping and bring it to your car. Again, absolutely perfect as
though I did my own shopping. There was even iceberg lettuce in the
order and you know how hard it is to get a head of lettuce with no
bruised spots.
I haven't used Instacart, but I would think the service you get
depends on the store or the shopper service.
Restaurants recently have been asking customers to place their orders
directly with the restaurant and they will deliver.
Maybe it is best to order directly from the store and use their
delivery service if available. Most all of them have an Internet
presence now as well as ordering and delivery capabilities.
Janet US
wrote:
were so great I thought that maybe the shopper had access to the back
room and fresh delivery.
I've used the shopping service at Albertsons where they do the
shopping and bring it to your car. Again, absolutely perfect as
though I did my own shopping. There was even iceberg lettuce in the
order and you know how hard it is to get a head of lettuce with no
bruised spots.
I haven't used Instacart, but I would think the service you get
depends on the store or the shopper service.
Restaurants recently have been asking customers to place their orders
directly with the restaurant and they will deliver.
Maybe it is best to order directly from the store and use their
delivery service if available. Most all of them have an Internet
presence now as well as ordering and delivery capabilities.
Janet US
Nellie
May 21, 2020, 4:46:26 PM5/21/20
to
1:26 PMjmcquown
Does he have a smart phone? They communicate
by text. When you place the order they advise you
to be available an hour before your scheduled
delivery time. You can also add items up until they
are done shopping
That’s a shame that he got bad stuff. I can’t imagine why someone would intentionally select
a rotten item. My stuff has been great except
there was one time when they were out of carrots
and she asked if organic were ok, well they weren’t.
Nellie
Nellie
May 21, 2020, 4:54:43 PM5/21/20
to
Maybe it is best to order directly from the store and use their
delivery service if available. Most all of them have an Internet
presence now as well as ordering and delivery capabilities.
Janet US
————-
delivery service if available. Most all of them have an Internet
presence now as well as ordering and delivery capabilities.
Janet US
Janet, way back in March I attempted to order
directly from the store and it was near impossible
to get a delivery time. It’s probably different now
but back then as far as Safeway, you had to be on their site at midnight to punch in to get a time. I
gave up
So far I’m happy with Instacart , I just
wish they delivered from Trader Joe’s.
Oh, and I do order from Walmart but ours
doesn’t have a full blown grocery. You need
a $35 min for free delivery but that’s easy
to meet.
Nellie
U.S. Janet B.
May 21, 2020, 5:23:05 PM5/21/20
to
On Thu, 21 May 2020 13:54:40 -0700 (PDT), Nellie
<julie...@gmail.com> wrote:
>Maybe it is best to order directly from the store and use their
>delivery service if available. Most all of them have an Internet
>presence now as well as ordering and delivery capabilities.
>Janet US
>覧覧-
<julie...@gmail.com> wrote:
>Maybe it is best to order directly from the store and use their
>delivery service if available. Most all of them have an Internet
>presence now as well as ordering and delivery capabilities.
>Janet US
>
>Janet, way back in March I attempted to order
>directly from the store and it was near impossible
>to get a delivery time. It痴 probably different now
>Janet, way back in March I attempted to order
>directly from the store and it was near impossible
>but back then as far as Safeway, you had to be on their site at midnight to punch in to get a time. I
>gave up
>
>So far I知 happy with Instacart , I just
>gave up
>
>wish they delivered from Trader Joe痴.
>
>Oh, and I do order from Walmart but ours
>doesn稚 have a full blown grocery. You need
>Oh, and I do order from Walmart but ours
>a $35 min for free delivery but that痴 easy
>to meet.
>
>Nellie
>
I order the day before from Albertsons and choose a dead early time -
7 a.m. Plenty of parking in the assigned spots then. I'm sure all
stores are different and that they are learning from each other. This
is all new stuff to all of us. I'm thinking ahead to winter time when
the roads are crappy. It will be nice to order then.
I did find though, that I needed a practice day to figure out Costco,
Albertsons and Walmart ordering programs.
Janet US
Nellie
May 21, 2020, 5:52:26 PM5/21/20
to
Nellie said:
Janet, way back in March I attempted to order
>directly from the store and it was near impossible
>to get a delivery time. It痴 probably different now
>but back then as far as Safeway, you had to be on their site at midnight to punch in to get a time. I
>gave up
>
>So far I知 happy with Instacart , I just
>wish they delivered from Trader Joe痴.
>
>Oh, and I do order from Walmart but ours
>doesn稚 have a full blown grocery. You need
>a $35 min for free delivery but that痴 easy
>to meet.
>
>Nellie
>
I order the day before from Albertsons and choose a dead early time -
7 a.m. Plenty of parking in the assigned spots then. I'm sure all
stores are different and that they are learning from each other. This
is all new stuff to all of us. I'm thinking ahead to winter time when
the roads are crappy. It will be nice to order then.
I did find though, that I needed a practice day to figure out Costco,
Albertsons and Walmart ordering programs.
Janet US
——-
Janet, way back in March I attempted to order
>directly from the store and it was near impossible
>to get a delivery time. It痴 probably different now
>but back then as far as Safeway, you had to be on their site at midnight to punch in to get a time. I
>gave up
>
>So far I知 happy with Instacart , I just
>wish they delivered from Trader Joe痴.
>
>Oh, and I do order from Walmart but ours
>doesn稚 have a full blown grocery. You need
>a $35 min for free delivery but that痴 easy
>to meet.
>
>Nellie
>
I order the day before from Albertsons and choose a dead early time -
7 a.m. Plenty of parking in the assigned spots then. I'm sure all
stores are different and that they are learning from each other. This
is all new stuff to all of us. I'm thinking ahead to winter time when
the roads are crappy. It will be nice to order then.
I did find though, that I needed a practice day to figure out Costco,
Albertsons and Walmart ordering programs.
Janet US
So true, everybody’s learning. I suspect that isn’t
the case now with Safeway. I think they only
had six time slots so I suspect they now have more employees and more delivery times
So you’re talking about curbside pickup.
I haven’t done that yet although my daughter
tells me the lines are quite long. You’re smartto
go early
I’m actually thinking this isn’t a bad thing for
Winter either even though our weather is mild
Haha getting spoiled.
Nellie
Still Bud
May 21, 2020, 6:20:08 PM5/21/20
to
On Thu, 21 May 2020 13:46:22 -0700 (PDT), Nellie
<julie...@gmail.com> wrote:
>Does he have a smart phone? They communicate
>by text. When you place the order they advise you
>to be available an hour before your scheduled
>delivery time. You can also add items up until they
>are done shopping
>
>That’s a shame that he got bad stuff. I can’t imagine why someone would intentionally select
>a rotten item. My stuff has been great except
>there was one time when they were out of carrots
>and she asked if organic were ok, well they weren’t.
I've been doing grocery delivery for about 2 years, since heart
<julie...@gmail.com> wrote:
>Does he have a smart phone? They communicate
>by text. When you place the order they advise you
>to be available an hour before your scheduled
>delivery time. You can also add items up until they
>are done shopping
>
>That’s a shame that he got bad stuff. I can’t imagine why someone would intentionally select
>a rotten item. My stuff has been great except
>there was one time when they were out of carrots
>and she asked if organic were ok, well they weren’t.
problems reduced my ability to get around drastically.
I get stuff from Von's (Albertsons), and Ralph's (Kroger), and the
Ralph's is often delivered via InstaCart.
Some things aren't exactly what I would have chosen (especially in
fruit and veggies), but it's been good enough, and they do often
contact me about substitutions, if I haven't set the preferences
already.
My biggest problem, especially recently, is out of stock items.
Otherwise, delivery HAS been a life saver for me.
Nellie
May 21, 2020, 6:55:25 PM5/21/20
to
>Does he have a smart phone? They communicate
>by text. When you place the order they advise you
>to be available an hour before your scheduled
>delivery time. You can also add items up until they
>are done shopping
>
>That’s a shame that he got bad stuff. I can’t imagine why someone would intentionally select
>a rotten item. My stuff has been great except
>there was one time when they were out of carrots
>and she asked if organic were ok, well they weren’t.
Still bud said :
>by text. When you place the order they advise you
>to be available an hour before your scheduled
>delivery time. You can also add items up until they
>are done shopping
>
>That’s a shame that he got bad stuff. I can’t imagine why someone would intentionally select
>a rotten item. My stuff has been great except
>there was one time when they were out of carrots
>and she asked if organic were ok, well they weren’t.
I've been doing grocery delivery for about 2 years, since heart
problems reduced my ability to get around drastically.
I get stuff from Von's (Albertsons), and Ralph's (Kroger), and the
Ralph's is often delivered via InstaCart.
Some things aren't exactly what I would have chosen (especially in
fruit and veggies), but it's been good enough, and they do often
contact me about substitutions, if I haven't set the preferences
already.
My biggest problem, especially recently, is out of stock items.
Otherwise, delivery HAS been a life saver for m
————
problems reduced my ability to get around drastically.
I get stuff from Von's (Albertsons), and Ralph's (Kroger), and the
Ralph's is often delivered via InstaCart.
Some things aren't exactly what I would have chosen (especially in
fruit and veggies), but it's been good enough, and they do often
contact me about substitutions, if I haven't set the preferences
already.
My biggest problem, especially recently, is out of stock items.
Otherwise, delivery HAS been a life saver for m
sorry about the heart issue but how good
that you have found a way to deal with shopping.
Yes, that can be a problem here too. There are
limits on items that are low stock
as well. Sometimes substitutions
are okay and sometimes not. We and I’m sure
you, deal with it the best way we can.
Nellie
Sheldon Martin
May 21, 2020, 7:04:08 PM5/21/20
to
20 miles but I've not used their delivery; I prefer to pick my own
perishables like meats and produce, however their non perishables like
canned goods are too expensive. So I check their weekly circular on
line and about once a week go for meats and produce... occasionally
I'll buy something like coffee at a very good sale price, and sodas
too, seltza & Sprite. But for most nonperishables we buy by the case
or bulk (like laundry soap) at BJs, and pet food/supplies are ordered
from Chewys.com, lowest prices and delivered right to our door, and
cases of cat food and sacks of litter are heavy to lug from a store.
And a lot of household products like for cleaning, OTC meds,
toiletries like shampoo, toothpaste and such no one beats Amazon. We
buy a lot of non perishable foods from Amazon too as no one beats
their prices for condiments; like mustards, mayo, sauces, olives,
pickles, etc. Amazon also has best prices on beans, dried and canned.
Amazon is my first go-to for anything. Amazon sells most any hardware
imagineable and they beat Home Depot and Lowe's on price plus it's
delivered right to my door.
I refuse to waste time, gas, and miles driving from store to store,
Amazon sells everything and delivers for free. Amazon has great spices
at low cost, far, FAR better than faggoty Penzeys... soon as Penzeys
started playing the faggot card they were goners, plus they no longer
have a paper catalogue. WTF were they thinking eliminating their
catalogue and playing the faggot card... they can be queers but I
don't want to know. Eliminating their paper catalogue was a piss poor
business decision... like me most people are not going to want to make
up their order list on line, especially from their difficult to
navigate web site. And I didn't want a paper catalogue six times a
year... faggots are extravagant... once was enough.
Anyway Amazon sells all the same spices and at much lower prices.
jmcquown
May 21, 2020, 8:05:41 PM5/21/20
to
keeping up with him that way. He placed an order and they delivered it.
It was not at all what he was expecting.
> That’s a shame that he got bad stuff. I can’t imagine why someone would intentionally select
> a rotten item. My stuff has been great except
> there was one time when they were out of carrots
> and she asked if organic were ok, well they weren’t.
>
> Nellie
>
Jill
U.S. Janet B.
May 21, 2020, 9:05:53 PM5/21/20
to
On Thu, 21 May 2020 14:52:22 -0700 (PDT), Nellie
<julie...@gmail.com> wrote:
>Nellie said:
>Janet, way back in March I attempted to order
>>directly from the store and it was near impossible
>>to get a delivery time. It? probably different now
<julie...@gmail.com> wrote:
>Nellie said:
>Janet, way back in March I attempted to order
>>directly from the store and it was near impossible
>>but back then as far as Safeway, you had to be on their site at midnight to punch in to get a time. I
>>gave up
>>
>>So far I? happy with Instacart , I just
>>gave up
>>
>>wish they delivered from Trader Joe?.
>>
>>Oh, and I do order from Walmart but ours
>>doesn? have a full blown grocery. You need
>>Oh, and I do order from Walmart but ours
>>a $35 min for free delivery but that? easy
>>to meet.
>>
>>Nellie
>>
>I order the day before from Albertsons and choose a dead early time -
>7 a.m. Plenty of parking in the assigned spots then. I'm sure all
>stores are different and that they are learning from each other. This
>is all new stuff to all of us. I'm thinking ahead to winter time when
>the roads are crappy. It will be nice to order then.
>I did find though, that I needed a practice day to figure out Costco,
>Albertsons and Walmart ordering programs.
>Janet US
>
>覧-
>>
>>Nellie
>>
>I order the day before from Albertsons and choose a dead early time -
>7 a.m. Plenty of parking in the assigned spots then. I'm sure all
>stores are different and that they are learning from each other. This
>is all new stuff to all of us. I'm thinking ahead to winter time when
>the roads are crappy. It will be nice to order then.
>I did find though, that I needed a practice day to figure out Costco,
>Albertsons and Walmart ordering programs.
>Janet US
>
>So true, everybody痴 learning. I suspect that isn稚
>the case now with Safeway. I think they only
>had six time slots so I suspect they now have more employees and more delivery times
>
>So you池e talking about curbside pickup.
>had six time slots so I suspect they now have more employees and more delivery times
>
>I haven稚 done that yet although my daughter
>tells me the lines are quite long. You池e smartto
>go early
>
>I知 actually thinking this isn稚 a bad thing for
>Winter either even though our weather is mild
>Haha getting spoiled.
>
>Nellie
my Albertsons and Walmart have set aside easy parking spaces that are
>Haha getting spoiled.
>
>Nellie
numbered. You drive into one, dial the phone number on the placard in
front of you and tell them who you are and what number space you are
in. Somebody comes out of the store and pops your stuff in your trunk
or wherever you want it. Easy Peasy.
Janet US
Nellie
May 21, 2020, 9:09:28 PM5/21/20
to
Yes, he does have a smart phone. He didn't mention anything about them
keeping up with him that way. He placed an order and they delivered it.
It was not at all what he was expecting.
> That’s a shame that he got bad stuff. I can’t imagine why someone would intentionally select
> a rotten item. My stuff has been great except
> there was one time when they were out of carrots
> and she asked if organic were ok, well they weren’t.
>
> Nellie
>
Again, I'm glad you had a good experience.
Jill
———-
keeping up with him that way. He placed an order and they delivered it.
It was not at all what he was expecting.
> That’s a shame that he got bad stuff. I can’t imagine why someone would intentionally select
> a rotten item. My stuff has been great except
> there was one time when they were out of carrots
> and she asked if organic were ok, well they weren’t.
>
> Nellie
>
Again, I'm glad you had a good experience.
Jill
I really feel for him because it should work
better than that. If I were him I would call
the store and tell them that I was not pleased
with that shopper. They should look into it and
maybe the next time will be better.
Nellie
Nellie
May 21, 2020, 9:12:20 PM5/21/20
to
e employees and more delivery times
>
>So you池e talking about curbside pickup.
>I haven稚 done that yet although my daughter
>tells me the lines are quite long. You池e smartto
>go early
>
>I知 actually thinking this isn稚 a bad thing for
>Winter either even though our weather is mild
>Haha getting spoiled.
>
>Nellie
my Albertsons and Walmart have set aside easy parking spaces that are
numbered. You drive into one, dial the phone number on the placard in
front of you and tell them who you are and what number space you are
in. Somebody comes out of the store and pops your stuff in your trunk
or wherever you want it. Easy Peasy.
Janet US
————-
>
>So you池e talking about curbside pickup.
>I haven稚 done that yet although my daughter
>tells me the lines are quite long. You池e smartto
>go early
>
>I知 actually thinking this isn稚 a bad thing for
>Winter either even though our weather is mild
>Haha getting spoiled.
>
>Nellie
my Albertsons and Walmart have set aside easy parking spaces that are
numbered. You drive into one, dial the phone number on the placard in
front of you and tell them who you are and what number space you are
in. Somebody comes out of the store and pops your stuff in your trunk
or wherever you want it. Easy Peasy.
Janet US
Ah, same thing here except you line up
instead of parking. I see what you mean
now. But yes, call, describe your car and
they’ll bring your stuff out.
Nellie
jmcquown
May 21, 2020, 11:04:34 PM5/21/20
to
isolated area with only a few grocery stores that offer the Instacart
option. I'm not sure how many employees Instacart actually has around
here. Hence my midunderstanding the groceries were selected by an
employee at the store rather than employed by Instacart.
Jill
Julie Bove
May 21, 2020, 11:20:21 PM5/21/20
to
"jmcquown" <j_mc...@comcast.net> wrote in message
news:ckzxG.461384$TM6.2...@fx42.iad...
I've has from asst. places, I've only ever gotten bad produce from one place
and it was a place that only sells produce. I canceled after two shipments.
I have gotten broken eggs. There have been missing items. The bad thing is
when I order things for a specific meal and something was left out because
they forgot it or ran out.
Other than those things, the food has always been good and fresh. I think I
have only ever used Instacart from Costco.
Gary
May 22, 2020, 7:20:25 AM5/22/20
to
Nellie wrote:
>
> > That's a shame that he got bad stuff. I can't imagine why
> > someone would intentionally select
> > a rotten item.
That InstaCart shopper/deliverer was probably his ex-wife
>
> > That's a shame that he got bad stuff. I can't imagine why
> > someone would intentionally select
> > a rotten item.
or ex-girlfriend. LOL
U.S. Janet B.
May 22, 2020, 12:21:02 PM5/22/20
to
On Thu, 21 May 2020 23:04:29 -0400, jmcquown <j_mc...@comcast.net>
wrote:
>On 5/21/2020 9:09 PM, Nellie wrote:
>> Yes, he does have a smart phone. He didn't mention anything about them
>> keeping up with him that way. He placed an order and they delivered it.
>> It was not at all what he was expecting.
>>
>>> Thatís a shame that he got bad stuff. I canít imagine why someone would intentionally select
tell the shopper that he wants his bananas toward the green side
rather than really ripe. He needs to mention things like that,
things he does when shopping.
Janet US
wrote:
>On 5/21/2020 9:09 PM, Nellie wrote:
>> Yes, he does have a smart phone. He didn't mention anything about them
>> keeping up with him that way. He placed an order and they delivered it.
>> It was not at all what he was expecting.
>>
>>> a rotten item. My stuff has been great except
>>> there was one time when they were out of carrots
>>> and she asked if organic were ok, well they werenít.
>>> there was one time when they were out of carrots
>>>
>>> Nellie
>>>
>> Again, I'm glad you had a good experience.
>>
>> Jill
>>
>> óóó-
>>> Nellie
>>>
>> Again, I'm glad you had a good experience.
>>
>> Jill
>>
>>
>> I really feel for him because it should work
>> better than that. If I were him I would call
>> the store and tell them that I was not pleased
>> with that shopper. They should look into it and
>> maybe the next time will be better.
>>
>> Nellie
>>
>I'll suggest that to him, thanks. Thing is, we live in a rather
>isolated area with only a few grocery stores that offer the Instacart
>option. I'm not sure how many employees Instacart actually has around
>here. Hence my midunderstanding the groceries were selected by an
>employee at the store rather than employed by Instacart.
>
>Jill
Another thing, if he wants bananas to eat later in the week, he should
>> I really feel for him because it should work
>> better than that. If I were him I would call
>> the store and tell them that I was not pleased
>> with that shopper. They should look into it and
>> maybe the next time will be better.
>>
>> Nellie
>>
>I'll suggest that to him, thanks. Thing is, we live in a rather
>isolated area with only a few grocery stores that offer the Instacart
>option. I'm not sure how many employees Instacart actually has around
>here. Hence my midunderstanding the groceries were selected by an
>employee at the store rather than employed by Instacart.
>
>Jill
tell the shopper that he wants his bananas toward the green side
rather than really ripe. He needs to mention things like that,
things he does when shopping.
Janet US
Nellie
May 22, 2020, 12:29:50 PM5/22/20
to
hide quoted text -
———-
Gotcha, there are so many new terms floating
around, it’s hard to keep up; we’re all learning
as we go.
Nellie
Gotcha, there are so many new terms floating
around, it’s hard to keep up; we’re all learning
as we go.
Nellie
Nellie
May 22, 2020, 12:31:13 PM5/22/20
to
Nellie wrote:
>
> > That's a shame that he got bad stuff. I can't imagine why
> > someone would intentionally select
> > a rotten item.
>
> > That's a shame that he got bad stuff. I can't imagine why
> > someone would intentionally select
> > a rotten item.
Gary said:
That InstaCart shopper/deliverer was probably his ex-wife
or ex-girlfriend. LOL
———-
That InstaCart shopper/deliverer was probably his ex-wife
or ex-girlfriend. LOL
Lol, nothing says I hate you like a sack of rotten
oranges.
Nellie
U.S. Janet B.
May 22, 2020, 1:53:07 PM5/22/20
to
>On 5/21/2020 9:09 PM, Nellie wrote:
>> Yes, he does have a smart phone. He didn't mention anything about them
>> keeping up with him that way. He placed an order and they delivered it.
>> It was not at all what he was expecting.
>>
>>> Thatís a shame that he got bad stuff. I canít imagine why someone would intentionally select
>> Yes, he does have a smart phone. He didn't mention anything about them
>> keeping up with him that way. He placed an order and they delivered it.
>> It was not at all what he was expecting.
>>
>>> a rotten item. My stuff has been great except
>>> there was one time when they were out of carrots
>>> and she asked if organic were ok, well they werenít.
>>> there was one time when they were out of carrots
>>>
>>> Nellie
>>>
>> Again, I'm glad you had a good experience.
>>
>> Jill
>>
>> óóó-
>>> Nellie
>>>
>> Again, I'm glad you had a good experience.
>>
>> Jill
>>
>>
>> I really feel for him because it should work
>> better than that. If I were him I would call
>> the store and tell them that I was not pleased
>> with that shopper. They should look into it and
>> maybe the next time will be better.
>>
>> Nellie
>>
>I'll suggest that to him, thanks. Thing is, we live in a rather
>isolated area with only a few grocery stores that offer the Instacart
>option. I'm not sure how many employees Instacart actually has around
>here. Hence my midunderstanding the groceries were selected by an
>employee at the store rather than employed by Instacart.
>
>Jill
It depends which way he goes. Direct to grocer or through Instacart.
>> I really feel for him because it should work
>> better than that. If I were him I would call
>> the store and tell them that I was not pleased
>> with that shopper. They should look into it and
>> maybe the next time will be better.
>>
>> Nellie
>>
>I'll suggest that to him, thanks. Thing is, we live in a rather
>isolated area with only a few grocery stores that offer the Instacart
>option. I'm not sure how many employees Instacart actually has around
>here. Hence my midunderstanding the groceries were selected by an
>employee at the store rather than employed by Instacart.
>
>Jill
cshenk
May 22, 2020, 3:50:20 PM5/22/20
to
refuse an order (person has to take it back and doesn't get paid) if
the items are substandard.
jmcquown
May 22, 2020, 7:15:34 PM5/22/20
to
On 5/22/2020 1:52 PM, U.S. Janet B. wrote:
> On Thu, 21 May 2020 23:04:29 -0400, jmcquown <j_mc...@comcast.net>
> wrote:
>
>> On 5/21/2020 9:09 PM, Nellie wrote:
>>> Yes, he does have a smart phone. He didn't mention anything about them
>>> keeping up with him that way. He placed an order and they delivered it.
>>> It was not at all what he was expecting.
>>>
>>>> That’s a shame that he got bad stuff. I can’t imagine why someone would intentionally select
> On Thu, 21 May 2020 23:04:29 -0400, jmcquown <j_mc...@comcast.net>
> wrote:
>
>> On 5/21/2020 9:09 PM, Nellie wrote:
>>> Yes, he does have a smart phone. He didn't mention anything about them
>>> keeping up with him that way. He placed an order and they delivered it.
>>> It was not at all what he was expecting.
>>>
>>>> a rotten item. My stuff has been great except
>>>> there was one time when they were out of carrots
>>>> and she asked if organic were ok, well they weren’t.
>>>> there was one time when they were out of carrots
>>>>
>>>> Nellie
>>>>
>>> Again, I'm glad you had a good experience.
>>>
>>> Jill
>>>
>>> ———-
>>>> Nellie
>>>>
>>> Again, I'm glad you had a good experience.
>>>
>>> Jill
>>>
>>>
>>> I really feel for him because it should work
>>> better than that. If I were him I would call
>>> the store and tell them that I was not pleased
>>> with that shopper. They should look into it and
>>> maybe the next time will be better.
>>>
>>> Nellie
>>>
>> I'll suggest that to him, thanks. Thing is, we live in a rather
>> isolated area with only a few grocery stores that offer the Instacart
>> option. I'm not sure how many employees Instacart actually has around
>> here. Hence my midunderstanding the groceries were selected by an
>> employee at the store rather than employed by Instacart.
>>
>> Jill
>
> It depends which way he goes. Direct to grocer or through Instacart.
>
Beats me since I've never used the service. He does have a smart phone
>>> I really feel for him because it should work
>>> better than that. If I were him I would call
>>> the store and tell them that I was not pleased
>>> with that shopper. They should look into it and
>>> maybe the next time will be better.
>>>
>>> Nellie
>>>
>> I'll suggest that to him, thanks. Thing is, we live in a rather
>> isolated area with only a few grocery stores that offer the Instacart
>> option. I'm not sure how many employees Instacart actually has around
>> here. Hence my midunderstanding the groceries were selected by an
>> employee at the store rather than employed by Instacart.
>>
>> Jill
>
> It depends which way he goes. Direct to grocer or through Instacart.
>
but I don't know if he just went online to the Publix web site and chose
the Instacart option or if he added an app to his phone.
Jill
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