On 9/3/2022 10:08 AM, Dave Smith wrote:
> On 2022-09-03 8:26 a.m., jmcquown wrote:
>> I bought a bag of Cheetos Puffs yesterday. This isn't something I
>> have as a snack on a regular basis but I've always liked Cheetos.
>>
>> They were "stale". No crunch to them at all! I can only guess they
>> were stored in a very humid warehouse. The Best By date on the bag is
>> 29 November 2022.
>>
>> I called the Questions/Comments toll-free number printed on the bag.
>> I told the person who took the call the Best By date and some other
>> info printed on the bag, answered a few questions. They're going to
>> send me some coupons for Frito-Lay products.
>>
>> Meanwhile, rather than simply throw them out, I put some on a baking
>> sheet in a 250°F oven for about 10 minutes. Voila! They crisped back
>> up again. :)
>>
>>
>
> Another complaint did not
> work out as well. I had complained about a cream horn that had bluish
> green fuzz that spotted inside after I had taken a bite. They sent a
> nice letter and a package with a dozen butter tarts. The tarts had been
> in transit for a while so they were less than fresh, but the worst part
> was that the box had been bent and squashed so the tarts were in sad shape.
>
The difference there is they shipped you a replacement product which was
perishable and got squashed in transit. They won't be mailing me a bag
of Cheetos.
Jill