KitchenAid Superba Selectra 27 Oven
MACE
Oven.
The top oven no longer works.
No matter what function you select, we get a F-3 code.
Has anyone else with this same model had the same problem, and if so,
what was your fix?
We called KitchenAid as the F-3 code is not listed in the manual. They
report the problem is either related to the temp probe or the door not
being shut when broiling and obviously say these two problems aren't
related to what we are seeing.
They asked us to hit the ckt breaker for the oven and try again. If we
still have this problem, a service call would be needed as a control
circuit board for the top oven may be bad. (covered under 5 year
warranty but we still have to pay for the service call and labor,
about $125 (the part is $275))
Just trying to get as much info as possible in case we do need a
service call.
Thanks in advance.
Vox Humana
"MACE" <pma...@ans.net> wrote in message
news:188cbe28.02110...@posting.google.com...
Here is a like to the Kitchen Aid error codes:
http://www.repairclinic.com/0078.asp#KitchenAid
Pat from Apple Valley, CA
of the oven . I had messed with it while it was in the Cleaning mode.
They had to remove the oven to repair the thermostat (I think). It was
rather expensive and I will NOT mess with anything, next time I clean it.
Pat from Apple Valley, CA
MACE
Thanks for the feedback guys.
I turned the ckt breaker off and took off the cover for the
controls/ckt boards.
There was a 4-pin black connector not connected to it's prongs on the
top ckt board. I reconnected it (it was a pain to do, the wire bundle
had no slack at all), closed up the cover, and reset the ckt breaker.
Nothing! Still get the F-3 error code or thermal sensor/bad fuse
problem.
I read some reviews of this over at eopinions and it seems KitchenAid
has a design problem.
Our problem started after our 3rd use of the cleaning mode, just like
3 other cases noted in the eopinions reviews.
They have a design flaw by placing the upper oven ventilation outlet
directly below the main computer. It seems it "steamed" itself to
death, as noted in the various reviews I've read.
This problem is supposed to be resolved by a replacement blower kit
that maintains air flow within the unheated cavities surrounding the
heated space to prevent buildup of smoke, steam, heat, etc. However,
it seems even this kit doesn't stop the top control board from burning
up.
I am going to contact KitchenAid about this and ask that they pick up
the entire cost of fixing my oven and will refer them to these reviews
shows it is a common problem due to their design flaw...lets see how
far I get with this!
Thanks again...
"Pat from Apple Valley, CA" <desertd...@charter.net> wrote in message news:<3DC95519...@charter.net>...
Ophelia
>
> I am going to contact KitchenAid about this and ask that they pick up
> the entire cost of fixing my oven and will refer them to these reviews
> shows it is a common problem due to their design flaw...lets see how
> far I get with this!
>
> Thanks again...
Refer them to this group and let them know we are all awaiting their
response before we consider buying one of their units:)
Ophelia
MACE
Appears the previous homeowners mislead is in 1999 saying the stove
was quite new.
Based on the serial #, KitchenAid says it is a 1993 model and any
thermal fuse or control board replacement part is no longer covered
under warranty.
Being unemployed (thank you WCOM!) we can't afford to pay the full
expense out of pocket.
I did mention this group and other reviews on the internet re: a
design flaw and they admitted models did have this flaw but not our
model (model # ends with a 2, models ending in 4, 6, and 8 had the
mentioned design flaw though our's sure seems to have that exact flaw)
and tried to have KitchenAid foot some of the repair bill...no go.
Oh well, once back at work, we'll reconsider fixing the stove at
around a $500 cost for parts, service call and labor.
Good luck to all you other folks who have newer KitchenAid stoves...
"Ophelia" <Junk...@blueyonder.co.uk> wrote in message news:<aqdv22$90gih$1...@ID-88328.news.dfncis.de>...
Vox Humana
"MACE" <pma...@ans.net> wrote in message
news:188cbe28.02110...@posting.google.com...
> ***Top Posting***
>
>
> was quite new.
>
> Based on the serial #, KitchenAid says it is a 1993 model and any
> thermal fuse or control board replacement part is no longer covered
> under warranty.
>
> Being unemployed (thank you WCOM!) we can't afford to pay the full
> expense out of pocket.
>
> I did mention this group and other reviews on the internet re: a
> design flaw and they admitted models did have this flaw but not our
> model (model # ends with a 2, models ending in 4, 6, and 8 had the
> mentioned design flaw though our's sure seems to have that exact flaw)
> and tried to have KitchenAid foot some of the repair bill...no go.
>
> Oh well, once back at work, we'll reconsider fixing the stove at
> around a $500 cost for parts, service call and labor.
>
> Good luck to all you other folks who have newer KitchenAid stoves...
>
It might be possible to fix the problem yourself. Once you have identified
the problem, you can order the parts. I have had good luck with
www.repairclinic.com Many electronic parts just plug in. The real skill
comes in diagnosing the problem.
MACE
Hi, I've diagnosed the problem to be the (thermal) temperature sensor
based on the error code.
Even though Kitchenaid knows what the F-3 error code points to, they
were sorta clueless on what the right part would be and said the upper
ckt control board should be replaced at $275 for the part alone.
The temperature sensor is only $43 from KitchenAid, $67 from
repairclinic.com
The problem is the top oven has to be pulled from the 27 inch wall
cabinet, or possibly the whole 2-oven unit.
My wife won't let me do this unless I know what I'm doing and I don't
blame her.
Has anyone taken their 2-ovem wall mounted unit out before? Are there
directions posted someplace on the WEB or does anyone have the
required steps needed to do so?
Otherwise, I may call the KitchenAid authorized dealer and have them
do the labor while I provide the part.
Thanks again...
"Vox Humana" <vhu...@hotmail.com> wrote in message news:<mxuz9.4816$tY3.1...@twister.neo.rr.com>...
Vox Humana
> ***Top Posting***
>
> Hi, I've diagnosed the problem to be the (thermal) temperature sensor
> based on the error code.
>
> Even though Kitchenaid knows what the F-3 error code points to, they
> were sorta clueless on what the right part would be and said the upper
> ckt control board should be replaced at $275 for the part alone.
>
> The temperature sensor is only $43 from KitchenAid, $67 from
> repairclinic.com
>
> The problem is the top oven has to be pulled from the 27 inch wall
> cabinet, or possibly the whole 2-oven unit.
>
> My wife won't let me do this unless I know what I'm doing and I don't
> blame her.
>
> Has anyone taken their 2-ovem wall mounted unit out before? Are there
> directions posted someplace on the WEB or does anyone have the
> required steps needed to do so?
>
> Otherwise, I may call the KitchenAid authorized dealer and have them
> do the labor while I provide the part.
The double oven should pull out of the cabinet in one piece. You will have
to removed a few screws from the front of the unit to remove it. In some KA
ovens the screws are covered. You have to take out a couple of machine
screws to remove the cover and expose the screws. After that you are on
your own. Be sure to turn off the power before you start to remove the
oven. It probably doesn't take a rocket scientist to change the part, but
since you have never done it, it will take some time. If your wife isn't
happy about this I wouldn't bother. You will never hear the end of it if
there is a problem. You can always have the oven fixed by the KA service
man as her Christmas gift. ;) Maybe if you present her with that option she
will be more enthusiastic about you doing the job.
