Wherever I turn on the net, I seem to be channelled back to
some US link or other. I do not want that.
I want the aussies!
Who can help?
Bjarte
Google "and all that", can help :-)
http://www.omegastubbylathes.com
Yes, thanks, I had tried "Stubby Lathes", stubbylathes, Omega Tools, and
whatnot,
but this was helpful, indeed, - Thanks!
(Although i was passed on to an "international dealer in France,
that is something like living in New York, and being given the address
to a shop in Houston.)
Bjarte
StubbyLatheUSA (www.stubbylatheusa.com) is now the exclusive importer in the US. The
exclusive arrangement is not for the purpose of jacking up the price, limiting your options
or any such thing. It makes it possible for you to get the kind of continuity and service
after the sale which we all would like to have. I hope that you can see that it is just not
possible for the factory to support owners world-wide -- Omega is a relatively small company
and needs to focus on production and development of new products.
Bill
In article <SbBed.2932$HA5.3...@juliett.dax.net>, brunta...@c2i.net says...
Perhaps your relatives down there. Perhaps they could buy it from the
factory, and ship it to you themselves? Probably a lot of trouble for them,
however.
steve
Jim
Thanks to all helpers and advisors!
At the moment I have sent a request to the french dealer,
and pending that, I am checking shipping possibilities in case
I may need to involve my kin down under.
Well, - as we all should have learnt in this space age;
the shortest way between two points is _not_ a straight line!
No longer. No sir.
Bjarte
I wonder what is the price of this lathe at the factory (ex. work). What is
the percentage of the dealers, distributors and the one that has an
exclusive arrangement.
If advance payments are made who owns the lathe during shipping?
If something goes wrong with the lathe and its warranty who will be able to
find the solution and how quick will it be done? Is the manufacturer of the
lathe responsible for the warranty of the purchased components assembled to
make the lathe or only for the parts and structures he made? A good example
is if the electric motor is defective who will honor the warranty, the
motor manufacturer or the original manufacturer of the lathe? At the end of
the day do I have to deal with the dealer, distributor or directly with the
motor manufacturer?
"Bill Rubenstein" <ws...@swbell.net> wrote in message
news:MPG.1be4ab76f...@news.kc.sbcglobal.net...
You will find that the price of the lathe at the retail level is much the same regardless of
where you are -- with some caviats. The major difference has to do with the value of your
native currency. The value of the US dollar is down 30% against the Australian dollar in the
last two years; that is a major difference and one which we hope will change. The Canadian
dollar is also weak on the international market which helps another lathe manufacturer we all
know. When the dollar gets stronger (if?) we will readjust US pricing. As to the percentages
made by the factory, the distributor and the dealers... clearly we are not going to be
specific here. On the other hand, when I order a large batch of machines and pay for them up
front, I'm going to get a better price than the buyer of one machine. Further, that allows a
certain economy of scale at the manufacturer level which helps to hold the cost down. That
said, the markup is not very good and if I were not retired with other assets and income, I
could not afford to be involved in this venture. I hope that this addresses your money-
related questions.
As to who owns the lathe during shipping -- since it is paid for, my company (Stubby Lathe
USA, Inc.) owns it. During shipping from MO to the retail customer in the US, we still own
it. Title passes when it is delivered to the customer. For all practical purposes, though,
this is just a formality which is necessary since we operate out of Missouri. If title
passes on MO soil, MO sales tax is due.
As to advance payments made by the retail customer -- he is dealing with people who have been
around the turning community for many years and nobody has had any trouble with any of us so
far.
Now, if there is trouble with the machine...
Initial help setting up the machine, if necessary, will be provided by the selling dealer.
These are all folks with a good knowledge of lathes in general and the Stubby in particular
otherwise they wouldn't be dealers. If I've sold the machine directly, then I'm the dealer.
If the dealer cannot resolve a problem then Stubby Lathe USA jumps in. I (I mean S L USA)
have (will have as of my first shipment) spare parts and direct access to Omega.
For replacement lathe parts, motors, controllers during warrantee, you get what you need and
I worry about who has to pay for it which will not be you. For motors and controllers we are
passing on the manufacturer's warrantee but we will deal with it. What could be more fair
than that? The one thing which is unclear is exactly the length of the warrantee on
individual items and we know that we must get more specific about that. For instance, the
Cutler Hammer controllers we are supplying come with a 1 year in service or a 1 1/2 year from
ship, whichever is shorter. But, I've been told that they have so little trouble with them
that they tend to be much less rigid than that. I have direct access to the engineers
responsible for the controller and have met with the product manager. The feeling I get when
dealing with them is comfortable.
As to how quickly a problem is resolved... A lot depends on your ability to help us with
diagnosis -- report symptoms accurately etc. We've done some things to help that. In the US
the controller will now be accessable. These things have an amazing ability to self-diagnose
these days and you can see what it is telling you. Further, if you really must change a
parameter because of your work style or specific situation, it is easy to do and we will help
you through it. My belief is that the purchasers of Stubby lathes are honest and
trustworthy. John Jordan in the past has operated this way and I will continue to operate
this way -- send what you need now and worry about the money later. If I get stung I'll
rethink it but not until then. You will get what you need to get up and running.
So, to recap -- initially you will be dealing with the dealer. Long run -- S L USA.
Now, as to all of the above -- the Stubby is a really trouble-free machine -- join the Stubby
group and find out. And if you have a question or a problem, there are tons of people in the
group willing and able to help you. It is a community of people who love their machines and,
if you are in the market for one (or for any top-of-the-line machine), will be willing to let
you take a test drive. That is how many of them ended up with a Stubby.
I hope that answers the questions, at least for the US. I'm told that the European
arrangement will be much the same.
Bill
In article <WjNed.153603$Np3.6...@ursa-nb00s0.nbnet.nb.ca>, mari...@nb.sympatico.ca
says...
Your reply is very professional and gives me a warm feeling.
It is good to know that you have direct access to product design engineer.
As for the Canadian dollar, today it is worth around 0.81 US. Who knows it
may go down or up? In dealing with you or your dealers do we have an
escalation clause or is the price firm in US dollars at time of ordering?
"Bill Rubenstein" <ws...@swbell.net> wrote in message
news:MPG.1be58a712...@news.kc.sbcglobal.net...
> Perhaps your relatives down there. Perhaps they could buy it from the
>factory, and ship it to you themselves? Probably a lot of trouble for them,
>however.
Depends on where they are in Oz, For example, I am as far from
Melbourne, where the Stubby is made, as Oslo is to Athens. Frogland
is only a hop,skip & jump from Norway. It is about 2 days driving,
1800 km, just to get out of WA. Oslo had the best camp site in all
Europe when I was there, nice HOT showers
I cannot remember voltage used in Norway, I think it is 220V, 60Hz.
Oz uses 240V, 50 Hz and this should be taken into consideration.
I would love to have a Stubby but bought my Woodfast before the Stubby
was introduced and don't do enough turning to be worthwhile upgrading
Alan
in beautiful Golden Bay, Western Oz, South 32.25.42, East 115.45.44 GMT+8
VK6 YAB ICQ 6581610 to reply, change oz to au in address
Ken Moon
Webberville,TX
No escalation clause -- the price agreed to at time of the deal is firm. Anything else would
lead to nothing but trouble. Currently we have no stock so all orders are being accepted
against machines not yet in the country. We will soon be able to ship from stock, though.
Bill
In article <2yQed.153726$Np3.6...@ursa-nb00s0.nbnet.nb.ca>, mari...@nb.sympatico.ca
says...
Would Omega direct ship to an Australian address a machine configured for Europe and which
they know is going to Europe? Probably not.
Does the user want to be using a potentially unsupported machine to save a few bucks?
Further, it is unlikely that, when all is said and done, that much money could be saved. The
Australian buyer would be paying retail and then having to run the export/import traps for
one machine for the first time. There are a lot of unknowns here.
Bill
In article <417be3e3...@news.iinet.net.au>, ala...@iinet.net.oz says...
We feel that it is not in anybody's best interest to import the S500 to the US. The
difference in cost between it and the S750 when landed in the US just doesn't make it a
viable machine for our market. Keep tuned for new and interesting information on this front,
though.
Bill
In article <s0_ed.7963$ta5....@newsread3.news.atl.earthlink.net>, ken...@earthlink.net
says...
Pascal
>Talking about currency conversions: I recently found that, converted
>in Euros, purchasing a Glaser gouge from an Australian dealer is
>cheaper than from the US.
OK, I am prejudiced and only purchase the best woodturning tools
- Australian made. I note from reading foreign eg UK & US
magazines that tools are expensive, horribly expensive in the UK for
the same tools. Taiwan metal lathe here $3000 is about 2000 UKP in
Britain = $5000 Oz. UK made stuff is often less expensive here than
in UK - major exception being books & magazines - I buy Model
Engineers Workshop , 3.65 UKP = $8.20 , is $12.25 from the newsagent
Now, just as a point of interest to me, assuming 240V 50hZ AC is OK
for the american version of the Stubby 750, what would be the cost of
taking one to Oslo, Norway?
Bjarte
But I could not support the machine properly and could not step on Roman's toes if you are in
his area. I know that exclusive arrangements can easily be seen as a method of controlling
prices and such but it really does benefit everybody. It gives you a supported, first-class
product at a fair price and it gives Omega the capital it needs to produce machines in
quantities that make it more affordable. As an experiment, go to a machine shop with a
drawing or picture of a Stubby and ask them to price the manufacture of one like it. See
what it would cost. Be careful, though, about going ahead since the machine is covered by
two patents <g>.
Bill
In article <R2rfd.3067$HA5.3...@juliett.dax.net>, brunta...@c2i.net says...
Ken Moon
Webberville, TX
--
Rusty Myers
Austin, TX
"Ken Moon" <ken...@earthlink.net> wrote in message
news:g%Ffd.8926$5i5...@newsread2.news.atl.earthlink.net...
Bill
In article <l_Mfd.4632$lM1...@fe2.texas.rr.com>, myers...@yahoo.com says...
Bill
In article <g%Ffd.8926$5i5...@newsread2.news.atl.earthlink.net>, ken...@earthlink.net
says...
> But I could not support the machine properly and could not step on Roman's
toes if you are in
> his area.
Who's Roman?
I sent a request to some e-mail address in France, via the OmegaStubby page.
So far i have heard nothing, so the european connection seems dead, pro tem.
Or, being an american, maybe he does not read french? (I wrote in french,
stupid me).
Bjarte
According to Omega he is the new European Stubby dealer. I don't know him. I will pass a
note to Omega about the problem. I bet he knows French -- I don't but can figure out stuff
if necessary and I bet he can too.
Bill
In article <OITfd.3182$HA5.3...@juliett.dax.net>, brunta...@c2i.net says...
Ken
Thank you, Bill, I appreciate your answers, both now and before.
As for Roman, I had an answer from him today, where he states that
he could not answer my mail in french, cause he had noone to translate for
him.
Besides, I also got an offer from Rob Caddaye, down under, and Roman says
for me to deal directly with him.
So, maybe I will.
Bjarte
Keep us informed about your progress. We know that we need to be able to sell the Stubby in
all countries -- as difficult as that may be.
Bill
In article <Kq4gd.3224$HA5.3...@juliett.dax.net>, brunta...@c2i.net says...
Would you mind telling me why you want a Stubby, please? As you reside
in Norway, isn't buying a Kreher, a WEMA Beta/Gamma, a Jet 4224 or
even a Ligno then not an option? Germany is very close and all the
lathes are very professional.
This is not to put down the Stubby! I have looked extensively at their
website and it seems like one hell of a lathe to me! My wood turning
teacher, with 30+ years of wood turning under his belt was also
impressed when he saw the machine in Puy St. Martin (France), last
year during a Woodturning Symposium.
Thanks in Advance! 8-)
Best Regards,
HansNL
==============
"Bjarte Runderheim" <brunta...@c2i.net> wrote in message news:<28yed.2922$HA5.3...@juliett.dax.net>...