Ping: Jennifer in Ottawa
teleflora
Mother Goose patterns and some fabric caught my eye and a pattern or two,
well, you know how it is.
To get the free patterns I had to place them in the shopping cart. They went
into the cart at no charge. But I could never figure out how to access
them. I emailed them later in the week to find out how to do it and never
got a response.
In the order today was the Mother Goose patterns printed out and they had
scratched out the $0.00 charge for them and they charged my credit card an
extra $10, which was an option on the order page. If you wanted printed
copies of the free patterns, the charge would be $10.
It's not the $10 I mind so much, I've spent way more on way less. It's that
they were listed as free and I am fully capable of printing out PDF files.
It's easy to get the size I want that way and I prefer it. I would have PAID
for PDF files.
I have sent them an email complaining bitterly about this practice.
I wondered if you had taken advantage of the free patterns and how you did
it.
Cindy
Jennifer in Ottawa
didn't go into the ordering process for the 'free' designs until I had
read of your experience. I emailed them without completing any of the
required shopping cart info etc to ask them about delivery of the
virtual designs - I'll let you know if I hear anything from them.
jennellh
teleflora
possible the fault is mine because I wasn't smart enough to figure out how
to get the designs.
Please don't think I was in any way blaming anything on you, I'd have found
those patterns on my own eventually!
Cindy
"Jennifer in Ottawa" <jenn...@gmail.com> wrote in message
news:09adde05-e135-4de8...@p36g2000vbn.googlegroups.com...
teleflora
(she said she responded to my original email for help on downloading the
free patterns, but I can't find it) and after a couple of back and forth
emails, she said she had forgotten to take the protection off those items
and you can now "right click" them to download and print out.
So if you want them, all you have to do is right click and download!
Hope this helps you.
Cindy
"Jennifer in Ottawa" <jenn...@gmail.com> wrote in message
news:09adde05-e135-4de8...@p36g2000vbn.googlegroups.com...
Jennifer in Ottawa
email also? jennellh
On Nov 24, 1:57 pm, "teleflora" <telefl...@hotmail.com> wrote:
> Ok, I just heard back from them and they are supposed to credit my account
> (she said she responded to my original email for help on downloading the
> free patterns, but I can't find it) and after a couple of back and forth
> emails, she said she had forgotten to take the protection off those items
> and you can now "right click" them to download and print out.
>
> So if you want them, all you have to do is right click and download!
>
> Hope this helps you.
>
> Cindy
>
> "Jennifer in Ottawa" <jenne...@gmail.com> wrote in messagenews:09adde05-e135-4de8...@p36g2000vbn.googlegroups.com...
> > Cindy- Hide quoted text -
>
> - Show quoted text -
teleflora
Cindy
"Jennifer in Ottawa" <jenn...@gmail.com> wrote in message
news:6a1ee211-9716-4850...@j4g2000yqe.googlegroups.com...
Jennifer in Ottawa
I went back to the website also and checked out the other store links
- "Customer Comments" isn't - it goes to the 'Country Collections
pattern page' as does the 'Country Collections....' link and her Blog
link does go to a blog but there is only one entry dated January
2007..... there is also an applique design pictured on the Country
collections page from 2004 which says "free" but you can't download it
either. Have a Happy Thanksgiving Cindy....I just spent some money at
Fabricland's sale up here where everything was 50%off.....now I have
to organize again! jennellh
On Nov 26, 10:49 am, "teleflora" <telefl...@hotmail.com> wrote:
> I don't know, but they haven't credited my card yet...
>
> Cindy
>
> "Jennifer in Ottawa" <jenne...@gmail.com> wrote in messagenews:6a1ee211-9716-4850...@j4g2000yqe.googlegroups.com...
> > - Show quoted text -- Hide quoted text -