Musicmaker. period. end of discussion.
"Musicmaker" <wrote>I swear that the Baby Lock Quest Plus that they sent me
I know a little bit about how appliances are replaced - the
replacement comes off the shelf, complete with all the extras that go
with it - they don't unpack the new one, trade the manuals, remove a
screwdriver, repack it and send it out.
I believe they only tuned up the original, slapped some pretty new
stickers on it that say plus, and gave it back to me.
Musicmaker
I must say it smells bad from here. Did any of the documentation you
kept have a serial number for the machine itself (rather than the model
number) on it? That way you could compare with the one in your hands.
Lizzy
-Irene
Yes, do that if you can. Good luck!
--
Kate XXXXXX R.C.T.Q Madame Chef des Trolls
Lady Catherine, Wardrobe Mistress of the Chocolate Buttons
http://www.katedicey.co.uk
Click on Kate's Pages and explore!
Lizzy - thanks for that suggestion - I checked - and the serial number
is different
so my theory is incorrect - either the quest is not compatible with me
- or they need to go into the lemonade business.
Musicmaker
--
Kate in MI
http://community.webshots.com/user/K_Groves
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
"Musicmaker" <bett...@consolidated.net> wrote in message
news:631545a0-f3e4-40a1...@w35g2000yqm.googlegroups.com...
Butterfly (I feel like they pricked our proverbial balloon on this)
"Musicmaker" <bett...@consolidated.net> wrote in message
news:e70bd45e-0d36-4ca3...@h5g2000yqh.googlegroups.com...
Musicmaker, delaying the tantrum
Musicmaker
BUT - no matter what is going on - there is nothing for you take blame for.
Period.
Karen, Queen of Squishies
Oh, Musicmaker -- how awful for you! I'm so sorry you've had such a
terrible time with what should have been a wonderful new tool.
--
Sandy in Henderson, near Las Vegas
sw.foster1 (at) gmail (dot) com (remove/change the obvious)
http://www.sandymike.net
Pauline
Northern California
"Polly Esther" <bhma...@cableone.net> wrote in message
news:6ok2ifF...@mid.individual.net...
how about gently scratching the machine in a a few places - just normal
wear and tear scratches, my 10 months old machine certainly has a few.
Take photos and write them all down. You could also try and put a tiny
blob of nail varnish somewhere hidden too. I think they really should
give you a refund, but let's face it replacement is way more likely, so
I'd do these things send the letter than demands a return, but be
prepared that they may not do that and at least you'll have back up to
determine if it's the same machine or not.
I've been so lucky with my similar problems, you're right about how they
replace just the machine part but as I did it via the shop I bought
from, I took the machine in only once they had the machine to replace it
with and had both of them within sight during the exchange - they also
gave me a 50 dollar gift card for the store, I'm going to be sticking
with this dealership!
Cheers
Anne
Good Luck, Musicmaker.
Cheers
Anne
anyone want to buy a brand new Quest Plus at 30% off retail?
Musicmaker
Pauline
Northern California
"Musicmaker" <bett...@consolidated.net> wrote in message
news:7e0916d7-6f61-47a0...@s20g2000yqh.googlegroups.com...
<<Discover all of the quilting features you've been searching for with
the Quest Plus. As a part of the Quilter's Dream Series, this advanced
quilting machine offers 363 built-in stitches and the patented Precision
Dual-Feed QuiltingT (PDQ), a built-in, dual-feed system. Plus, with 15
accessory feet, you can accomplish any project.>>
Selling your BabyLock lemon for 30% off is just not going to do. We want
your money back. Period.
It's so good that you were able to complete your quilt on your trusty old
Bernina. That says a lot. First it should bolster your confidence that You
are not the problem. This is probably not a good time or place to mention
that nothing sews like a Bernina - but I Am a Berniniac. Polly
Just a thought.
Linda
PATCHogue, NY
Linda
PATCHogue, NY
"WitchyStitcher" <someo...@somewhere.com> wrote in message
news:42kei4dvr8bndk6v0...@4ax.com...
"Gen" <wrote>I don't understand this statement. I have 3 computerized
My aunt always wanted a taste of every dessert on the table at
holidays. We call that 'Auntie Vera' style dessert and remember her
fondly. I think pecan is about the only pie I don't care for and coconut
cream is my favorite. I know what my choice would be there easily.
Enjoy Mr. Esther.
Taria
Make a load of 'petty 4's'* size ones of both flavours. Fun, and he can
have whatever whnever, AND they look good.
* liked this brat way out of forgetting how to spell it so much I have
adopted it.
Musicmaker
Musicmaker. thinking that it's too bad you already have your Quest!
"Hi! I am so very glad to have stumbled across this site. I purchased
a Baby Lock Quest a few months ago and am having the EXACT SAME
problems that you are. I am so frustrated I feel like crying. Same
thing as you--when I try to free motion on a large quilt the thread
constantly breaks. I'm using King Tut 3-ply, the recommended 90/14
topstitch needles, the tension is good, I do EVERYTHING the way 'm
supposed to, and nothing works. My husband or I or both of us have
been to the dealer WEEKLY, and they are no help. nice, but no help.
We have printed out this discussion board and are taking it today to
the dealer and demanding our money back, but I seriously doubt they'll
do it. Which leaves me with a $1500 machine tht I can't use. I NEVER
want to see another Baby Lock machine for the rest of my life. I have
finished a few quilts with it, and when I look at all of the little
knots where I've had to tie off the broken thread it looks like the
stars in the sky. I'm so sad. We are hard working people, who don't
have money for another new machine to replace this one. ~ piecelove"
Musicmaker
> It's so good that you were able to complete your quilt on your trusty old
> Bernina. That says a lot. First it should bolster your confidence that You
> are not the problem. This is probably not a good time or place to mention
> that nothing sews like a Bernina - but I Am a Berniniac. Polly
Polly, I'm with you. <G> I love my Bernina, and I've loved the ones I
had before this one. I do know, though, that not everyone shares this
opinion and that it's a very good thing that there are other brands out
there -- imagine the price of the "only" brand available!
Musicmaker, I really feel for you. I had an awful sewing machine at one
point (not a Bernina, not a BL), and it was such a relief to finally be
rid of it. I traded it in on something better, even though trade-ins
don't really get much.
"Musicmaker" <wrote> Well, will wonders never cease? I just got the
What a nightmare! You expect more when you are using a machine that
has a name that is a quality brand. I hope you will be able to get a
full refund. Keep us posted.
julia
I keep thinking "How did I get so lucky with my Quest?". I even FM-quilted
three baby quilts (to be donated) a couple weeks ago. I used cheap, Coats
and Clark varigated thread and puffy, polyester batting that someone had
given me!! No problems!
I could volunteer to try out your machine, but what would that prove? It
still wouldn't work for you, and you'd have to invest more $$$$$ in the
postage and shipping! You wouldn't be the first one to trade in your
machine on something else. I guess we all have to find the machine that
we're comfortable with. I'm just so sorry you've had such a rough time, and
hope that trouble doesn't lay ahead for me.
--
Alice in PA
http://community.webshots.com/user/twosonsatpsu
"Musicmaker" <bett...@consolidated.net> wrote in message
news:631545a0-f3e4-40a1...@w35g2000yqm.googlegroups.com...
Musicmaker
>
>>
> Alice - I'm wondering if you've ever free motion quilted a bed sized
> quilt on your quest? At least a double? That's the only time I have
> troubles with the new Quest Plus I have. I can free motion a smaller
> quilt no problems, but have to rely on the Bernina with the much
> smaller harp to do the larger quilts - which is retarded. I've sent
> off a letter to the President. In the meantime, before I give up on
> the quest plus, the next bed sized quilt I have I'll put on the Flynn
> frame and see if the regulated tension makes a dif.
>
> Musicmaker
The more and more I think about this, the more it seems to me you may be
tugging on the larger quilt in a way you don't with a smaller one. A double
quilt is heavy when you're trying to wrestle it through a machine. Maybe
it's getting hung up on the edge the table or something. Is setting the
machine on a larger table something you could try?
Maureen
I thought of that too, Maureen - I had the bed quilt all on top of the
koala cabinet, where nothing was hanging over the edge and I did
everything I knew to keep it from being too bunched or too tight -
nothing helped. The fact that another quilter has contacted me about
the same problems, and she's also fairly experienced, tells me that
the machine is the problem.
Musicmaker
"Musicmaker" <bett...@consolidated.net> wrote in message
news:ca205500-e84a-445c...@x38g2000yqj.googlegroups.com...
I really don't think I want to see this machine.......as I mentioned before,
if I could use it....what would that prove? Musicmaker still wouldn't be
happy with it. I think she needs to find a machine that suits her, and
works well for her.
Wishing I had time to use my machine....but way too busy cleaning house,
decorating, and cooking for Thanksgiving.
--
Alice in PA
http://community.webshots.com/user/twosonsatpsu
"Polly Esther" <bhma...@cableone.net> wrote in message
news:6p33f6F...@mid.individual.net...
>
>
> I thought of that too, Maureen - I had the bed quilt all on top of the
> koala cabinet, where nothing was hanging over the edge and I did
> everything I knew to keep it from being too bunched or too tight -
> nothing helped. The fact that another quilter has contacted me about
> the same problems, and she's also fairly experienced, tells me that
> the machine is the problem.
> Musicmaker
That does seem to settle it doesn't it?
Maureen
"Musicmaker" <bett...@consolidated.net> wrote in message
news:991cac93-7fea-4e2c...@r40g2000yqj.googlegroups.com...
Still praying that you get 'another machine that works' or your money
refunded in full - keep at them, there are a lot of quilters around here who
have read this thread.
Di
"Musicmaker" <bett...@consolidated.net> wrote in message
"DiMa" wrote...
Have you heard back from the BLQP President re your letter?
Still praying that you get 'another machine that works' or your money
refunded in full - keep at them, there are a lot of quilters around here who
have read this thread.
Di
"Musicmaker" wrote...
As an owner of a computerized babylock machine I will say that, with
me anyway, that the stitch length DOES matter.
When I first learned to free motion all the instructions I read said
to set the length to zero drop the dogs and quilt.
That only served to make a mess of the test piece that I was using.
Now I do not own a quest and I have occasionally had problems with
needles breaking while free motion quilting but they were likely my
fault.
I have found that if my stitch length is not set to 3.0 or 3.5 ( I
can't remember which now, it has been SO long since I had a chance to
finish a quilt the required free motion quilting) the tension is all
off and it makes a mess.
Now, set it to the right setting and it free motion quilts like a
dream, in fact it is the only machine I will free motion quilt on
because it is so effortless.
I wish it had a larger throat though :) I have a tendency to do only
BIG quilts.
Mine is a babylock esante (the older one, not the new one).
Musicmaker