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Oh Happy Day! McMaster.com

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Winston

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Feb 25, 2010, 1:15:02 PM2/25/10
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So just now, I'm finishing up my McMaster order and the
website rejects my Discover card 'cause they only take
VISA, Mastercard and AmEx.

I need the parts for tomorrow morning; I wasn't able
to find anyone else that could sell me two of the key
parts. I have a loathe/hate relationship with my VISA
card supplier so I don't want to send even this tiny
amount of business VISA's way.

What to do?

I phoned McMaster and explained the situation.
They didn't miss a beat. They said they can do an
electronic transfer from my checking account!

Gave them the info so I can have parts tomorrow.

I am happy as a particularly happy clam.

--Winston

Ned Simmons

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Feb 25, 2010, 1:37:37 PM2/25/10
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On Thu, 25 Feb 2010 10:15:02 -0800, Winston <Win...@bigbrother.net>
wrote:

>So just now, I'm finishing up my McMaster order and the
>website rejects my Discover card 'cause they only take
>VISA, Mastercard and AmEx.
>
>I need the parts for tomorrow morning; I wasn't able
>to find anyone else that could sell me two of the key
>parts. I have a loathe/hate relationship with my VISA
>card supplier so I don't want to send even this tiny
>amount of business VISA's way.

I first read that as love/hate and was going to accuse you of being
too charitable. <g> I cancelled my cards when the grace period dropped
to 20 days and the late fee increased to $40. Debit card only now, and
it still irks me that they get a cut on that.

>
>What to do?
>
>I phoned McMaster and explained the situation.
>They didn't miss a beat. They said they can do an
>electronic transfer from my checking account!

No one beats McMaster at their game.

--
Ned Simmons

Winston

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Feb 25, 2010, 1:59:03 PM2/25/10
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On 2/25/2010 10:37 AM, Ned Simmons wrote:
> On Thu, 25 Feb 2010 10:15:02 -0800, Winston<Win...@bigbrother.net>
> wrote:
>
>> So just now, I'm finishing up my McMaster order and the
>> website rejects my Discover card 'cause they only take
>> VISA, Mastercard and AmEx.
>>
>> I need the parts for tomorrow morning; I wasn't able
>> to find anyone else that could sell me two of the key
>> parts. I have a loathe/hate relationship with my VISA
>> card supplier so I don't want to send even this tiny
>> amount of business VISA's way.
>
> I first read that as love/hate and was going to accuse you of being
> too charitable.<g>

And I thought I was being witty. :)

> I cancelled my cards when the grace period dropped
> to 20 days and the late fee increased to $40. Debit card only now, and
> it still irks me that they get a cut on that.

My VISA supplier refused my charge authorization for car
insurance renewal *without telling me* and then finally
let the charge go through, a *month* later.

My insurance company was rightfully confused.

>> What to do?
>>
>> I phoned McMaster and explained the situation.
>> They didn't miss a beat. They said they can do an
>> electronic transfer from my checking account!
>
> No one beats McMaster at their game.

Yup.

--Winston

Stu Fields

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Feb 25, 2010, 2:43:15 PM2/25/10
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"Winston" <Win...@bigbrother.net> wrote in message
news:hm6en...@news7.newsguy.com...

I've got a complaint about McMaster. I was setting here thinking of buying
some stuff from them and they didn't deliver until some 10hrs after I
finally placed the order. How the heck do they do it?? I half expect to
get the part before I know that I want it. They should lead a national
seminar on SERVICE.

Stu


Wes

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Feb 25, 2010, 6:00:19 PM2/25/10
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Winston <Win...@bigbrother.net> wrote:

I canceled a card once due to bad mag stripe. Well, the bank killed it when they sent the
replacement. McMaster shipped before billing and found out my card on file was dead. They
called, I gave them a different form of payment, everyone happy.

I like that company and their website. Plus, most of the stuff I get from them is USA
made. I like that.

Wes


--
"Additionally as a security officer, I carry a gun to protect
government officials but my life isn't worth protecting at home
in their eyes." Dick Anthony Heller

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