PCGS guarantee
Scott
I have a 2007 W silver eagle MS70 with an obvious rim ding on the
reverse. Anybody know what they do in a case like this?
Thanks, Scott
som...@some.domain
Mike Benveniste
http://www.pcgs.com/guarantee.html
The one time I tried to use this service, the coin disappeared
in the mail on the way to PCGS.
--
Mike Benveniste -- (Clarification Required)
Its name is Public opinion. It is held in reverence. It settles
everything. Some think it is the voice of God. -- Mark Twain
Frank Provasek
Scott
Thanks, Frank!
Gary
PCGS Guarantee of Grade and Authenticity – United States Coins
PCGS guarantees that all United States coins submitted to it shall be
graded in accordance with the PCGS grading standards and under the
procedures of PCGS. "United States coins" mean all issues of the
United States Mint from 1792 to present, including patterns, and all
Territorial and Colonial issues.
In the event the purchaser of a PCGS graded coin believes that the
coin has been overgraded with respect to such standards and
procedures, or is non-authentic, he may submit such coin to PCGS
through the PCGS "Guarantee Resubmission" procedures and PCGS will re-
examine coin to determine the coin's grade and authenticity.
If the grade determined under such "Guarantee Resubmission" procedures
is lower than the grade originally assigned to the coin, or if the
coin is found to be misattributed, non-authentic, PCGS shall pay the
current market value for the coin in question at the originally
assigned grade, or at the owner of the coin's option, the difference
between the current market value for the coin in question at the newly
established grade and the current market value of the coin in question
at the grade originally assigned. PCGS will also refund the regrading
fee and postage and insurance costs incurred by the coin owner in
sending the coin to PCGS. It is understood that PCGS will be the sole
determiner of the current market value of the coin and that current
market value is defined as dealer replacement value, i.e. the price a
dealer would most likely have to pay to replace the coin.
This guarantee shall not apply to any coin as to which an obvious
clerical error has been made with respect to the description of the
coin. This guarantee shall also not apply to any coin which has been
removed from the PCGS holder or any coin for which the PCGS holder
shows evidence of tampering. Further, this guarantee shall not apply
to any coin which has been environmentally damaged due to improper
storage or natural disasters such as fire and flood.
In addition to grade and authenticity, the PCGS Guarantee also covers
the attribution of varieties, but does not cover obvious clerical
errors in the description of the variety.
How to Use the PCGS Guarantee
If you have a coin that you feel is overgraded, misattributed, or
counterfeit, call PCGS Customer Service and they will help you fill
out the proper submission forms. For approximate turnaround times,
please ask a PCGS Customer Service Representative. After PCGS examines
your coin, if PCGS feels your coin has been overgraded, misattributed,
or is counterfeit, you will be contacted by phone or email and given
the current market values so you can decide which of the repayment
options you wish to use. If PCGS determines that the original grade is
correct, your coin will be returned to you with the original grade and
you will be responsible for the regrading fee and postage charges.
What the PCGS Guarantee Does Not Cover
The following is further explanation of what the PCGS Guarantee does
not cover.
Clerical or "mechanical" errors. PCGS occasionally makes clerical
errors in inputting data which is shown on the insert in the PCGS
holder; consequently the PCGS Guarantee does not cover obvious
clerical errors, what we call "mechanical errors." The key concept is
how obvious the error is to the naked eye. If you can easily tell just
by looking at the coin that the description on the holder is wrong,
then the coin/holder combination is not covered by the PCGS Guarantee.
Examples would include the following:
A date listed on the holder that does not match the date of the coin.
For example, if you had a 1928 $20 St. Gaudens, but the PCGS holder
showed the date as 1929 (a much more valuable coin), this coin would
not be covered by the PCGS Guarantee as the date on the coin itself is
obviously 1928.
A designation that is obviously incorrect. For example, if you had a
1945 Philadelphia Mercury dime and the bands on the reverse were as
flat as a pancake and obviously not fully struck, but the PCGS holder
showed the designation as "FB" for fully struck crossbands, this coin
would not be covered the PCGS Guarantee as the crossbands are
obviously not fully struck.
Proofs shown as regular strikes and regular strikes shown as proofs.
For example, if you had an obvious regular strike 1907 $2.5 gold
piece, but the PCGS holder showed the coin as a proof, this coin would
not be covered by the PCGS Guarantee as the difference between a
regular strike and proof 1907 $2.5 is obvious.
An obviously misidentified coin. For example, if you have a Hudson
silver commemorative, but the PCGS holder showed the coin as a
Hawaiian silver commemorative, this coin would not be covered by the
PCGS Guarantee as a Hudson is obviously not a Hawaiian.
A variety attribution that is obviously incorrect. For example, if you
had a normal date 1942 Mercury dime, but the PCGS holder showed the
coin as a much rarer 1942/1 overdate, this coin would not be covered
by the PCGS Guarantee as the date is obviously normal. Another example
would be if you had a 1945 Mercury dime with an obviously normal size
mint mark, but the PCGS holder showed the coin as a "Micro S." This
coin would not be covered by the PCGS Guarantee since the mint mark is
obviously normal size.
A blatantly obvious clerical input mistake with respect to the actual
grade of the coin. For example, if you had an 1893-O Morgan dollar and
the PCGS holder showed the coin as MS65 (a Gem quality coin), but the
coin was so beat up and marked up that it would grade MS60 at best,
this coin would not be covered by the PCGS Guarantee as this would be
an obvious input error. The rule of thumb here would be a difference
of more than two points on the grading scale.
Coins Removed From PCGS Holders. The PCGS Guarantee does not apply to
coins removed from PCGS holders. There are no exceptions to this
policy. You remove a coin from a PCGS holder at your risk.
Coins that have tampered holders. Unfortunately, some unscrupulous
people occasionally try to defraud people by removing coins from PCGS
holders, replacing them with less valuable coins and then resealing
the holders. Most of these "reholders" are crude and obvious. Some are
more sophisticated. The PCGS Guarantee does not apply to coins that
are in holders that have been tampered with. Nor does the PCGS
guarantee cover coins in counterfeit PCGS holders.
Coins that have been tampered with inside the PCGS holder. Some
unscrupulous people try to alter the appearance of coins within the
PCGS holder. For example, they may heat a holder and/or blow chemicals
into the holder in order to change the color or toning of a coin. The
artificial look is obvious and such altered coins are not covered by
the PCGS Guarantee.
Coins that are environmentally damaged. The PCGS holder, while
excellent for long term storage and protection, does not protect coins
from harsh environmental conditions. Consequently, the PCGS Guarantee
does not apply to coins which have been environmentally damaged. For
example, if your coins are damaged in a flood or fire, the PCGS
Guarantee would not apply to those coins. This also applies to copper
coins stored in environmentally risky locations (high humidity, see
next paragraph.)
IMPORTANT: Because the color and surfaces of copper coins can change
due to environmental factors, PCGS does not guarantee the color of
copper coins, or the absence of copper spotting, for any PCGS graded
copper coin graded or sold after January 1, 2010.