Feathercraft - Have I wasted My Money?
Johann Kross
My initial impressions are less than impressive and I think I have
wasted my money.
These boats are advertised as being portable and quick to assemble but
unfortunately the pack is far too heavy to carry anywhere and is also
too heavy for most airlines.
The quoted assembly time is 30 minutes but it took me over 2 hours to
assemble the boat the first time and 1 1/2 hours on subsequent tries.
There is no way to align the internal framework and the subsequent
twisting of the tubes "in-situ" results in bruised knuckles.
For a boat that has been around for so long I cannot believe how bad the
actual design is!
Can some one reassure me please!
Johann
PADDY
What you are experiencing is normal for the first-time Feathercraft
owner, and every Feathercraft owner feels that way at first.
Hopefully you tried the boat before you purchased it, although I would
imagine that you probably paddled the boat without getting a chance to
see (or experience the actual assembly).
The pack is VERY heavy and Feathercraft certainly do mislead quite a bit
when they suggest that you can carry it about with you as a Royal Marine
Commando would struggle with a pack that size. I have never been allowed
to carry the pack on ANY airline without having to pay excess baggage
(it is quoted in the brochure as being 25Kg but it is actually closer to
30Kg).
Most Feathercraft owners leave the boat assembled (although this defeats
the purpose of a portable boat) to keep the skin stretched.
The actual assembly time is seriously misquoted by Feathercraft and the
best I can manage (under perfect conditions) is approximately 45 - 50
minutes. The assembly will get quicker as the skin stretches and I find
that the majority of this time is taken up with trying to align the
frames in the skin.
The lack of alignment aids for the tubes is legendary and stories of
"bruised" knuckles abound in any Feathercraft articles. The way to
partially alleviate this is to mark your own alignment lines on the
tubes when the kayak is fully assembled.
I certainly agree that the lack of alignment aids is a major design
fault on the part of Feathercraft and it would be a simple task to
incorporate some small levers to avoid the "bruised" knuckles during the
internal alignment.
It is really only the fact that the boat can be "packed" that makes a
Feathercraft worthwhile and once the skin stretches you will be able to
reduce the assembly time and although the pack is extremely heavy and
cumbersome you will still be able to take your boat on trains, small
cars and other methods of transport that the "hard" shell kayak owners
can only dream about.
Paddy
Eddy Rapid
or all folding sea kayaks. Does Folbot have the same assembly problems?
---
Parham Momtahan.
Galen Hekhuis
wrote:
>I was curious as to whether this assembly is only a problem with Feathecraft
>or all folding sea kayaks. Does Folbot have the same assembly problems?
I own a Folbot Aleut and it shares very few of the problems outlined by the
Feathercraft owner. The ads say that you can put it together in 15 min and
I believe it. I'm a gimp, and I can put it together in 25 min, but it can
take me a full minute to get from side to side. The thing is almost
intuitive to set up. I used the instructions the first time (it took me
almost 45 min the first time) and I guess I lost them after that. I sure
haven't needed them. I've paddled the thing a fairly good distance and
haven't noticed anything shifting or anything. It's no speed demon (you'll
go nuts if you try to paddle it over about 3mph for any length of time) but
it tracks rather well. It makes a heavy parcel when it is in its bag, I
cart mine around lashed to a little buggy I got at Wal-Mart. A person
can't carry it too far, but it will fit where you wouldn't expect to find a
12 ft kayak.
Galen Hekhuis NpD, JFR, GWA ghek...@earthlink.net
Illiterate? Write for free help
johnbell
leisurely pace.
Did you buy a new K-1 or a used one? From my research as opposed to
personal experience, the assembly is one of the things which has improved on
the K-1 over the years.
--John Bell
"Johann Kross" <jkr...@triumvirate.com> wrote in message
news:3CE43F05...@triumvirate.com...
Peter Rathmann
>
> I was curious as to whether this assembly is only a problem with Feathecraft
> or all folding sea kayaks. Does Folbot have the same assembly problems?
The Feathercraft K1 has a reputation for being rather difficult to
assemble.
I have a Folbot Aleut and it takes 15 minutes if I take it very easy and
under 10 if I hurry. The newer Feathercraft Kahuna isn't quite that
quick to assemble but does go together easily in less than a half hour.
PADDY
That's like comparing a 30 piece jigsaw with a 100 piece jigsaw.
The Kahuna is the bottom of the Feathercraft range (simple framework and
no hatches) and is extremely basic compared to the K1.
As a Feathercraft owner I was as disillusioned as Johann when I first
tried to assemble the K1 and the design could certainly be improved on.
When you consider that you are paying over £3000 for a few aluminium
tubes, some plastic ribs and some fancy rubber skin you would think that
the company would spend some time continually developing the design.
You would also think that a company charging over £3000 for a kayak
could afford to have a decent assembly video produced. The video
supplied with the K1 has been shot using a small domestic camcorder
(certainly not even digital) and shows the assembly of a well stretched
skin by the MD of the company.
The printed assembly instructions are quite basic as well and this is
why your first assembly takes hours rather than minutes, as you try to
decipher these instructions.
The main design fault (IMHO) is with the internal centre tubes, where
after they are fitted, the last two plastic ribs have to be secured in
the framework. Now because these centre tubes expand, they can also
rotate at the join. This means that the locating pins in the ribs do not
automatically line up with the holes (at both ends).
This is where you get the famous Feathercraft "bruised knuckles" as you
have to try to force your fingers between the frame and the skin (which
is very tight at this stage of assembly) to try and turn the locating
hole into line with the locating bracket!
It would be a simple matter for Feathercraft to incorporate either a
small plastic lever on these tubes or else engrave alignment lines on
the centre tubes and the corresponding ribs.
The K1 has also recently changed in that the rudder bracket is now
permanently attached (whereas before it had to be fitted using clumsy
brackets) and the rubber skin has been upgraded using new "hi-tec"
material called "Duratek". According to Feathercraft most of your money
is paying for the skin!
You get used to the assembly after a while and you also adapt your
assembly method to suit yourself plus after a while the skin stretches
and this also cuts down on the assembly time.
For a normal leisurely assembly (using tubes marked for alignment) it
normally takes me around an hour to fully assemble the boat although I
can do it in 45 minutes if I rush.
What has not been discussed is disassembly of the boat - THERE ARE NO
DISASSEMBLY instructions!
While it is relatively simple to disassemble the boat there are also a
few quirks that are not mentioned in the Feathercraft documentation.
The expanding tubes have spring loaded buttons as their location device
and when the boat skin is under tension you cannot push the buttons in
with your fingers and you have to look around for a handy piece of wood
(or similar) to push in the button.
But probably the most important piece of information that is missing is
how to roll up the skin and put the boat and all the fittings back into
their carrying pack - NOT EASY THE FIRST FEW TIMES!
Assembly / disassembly problems aside, when the boat is assembled their
is nothing else (certainly in the folding kayak world) to touch it and
this is probably why Feathercraft continue to be the world leaders in
folding kayaks despite the design faults.
Paddy
Zalek Bloom
I own Folbot Kodiak for about 3 years. It takes me about 25 - 30
minutes to assemble it. Most of the times I am getting bloody knuckes
and scratches.
The boat is pretty heavy and it is difficult to carry it without a
cart - unassembled boat is composed of 2 packs. One pack I carry on
the cart, the other I carry by hand - and it is heavy and big. Also
when I go kayaking I have to carry food, PFD, extra clothes and some
extra gear. Usualy I drive to lunching place, so I have to carry it to
and from the car.
Once I lunched it from the beach during a high tide - I had about 50
yards to carry the boat to the beach from the car, but when I returned
it was a low tide and I had to carry the boat over 500 yards - it was
a pain.
The Folbot is slow, it is difficult for me to keep pace with other
nonfoldable kayaks, but I like it.
Zalek
NewsUser
but I ended up getting a Folbot GII after seeing how easily a friend
assembled it. Putting the K-Light together was a nightmare and I just can't
recommend Feathercraft products after my experience with it. I am not so
disillusioned with the Folbot.
karen
"Johann Kross" <jkr...@triumvirate.com> wrote in message
news:3CE43F05...@triumvirate.com...
Dave Kruger
>
> After selling my K-Light I swore I would never buy another folding kayak,
> but I ended up getting a Folbot GII after seeing how easily a friend
> assembled it. Putting the K-Light together was a nightmare and I just can't
> recommend Feathercraft products after my experience with it. I am not so
> disillusioned with the Folbot.
Karen's experience with her Folbot is not uncommon. She had a longeron
sidepiece crater in the Charlottes a few years back, but it did not alter the
trip or make the boat unusable. Folbot made it good, no questions asked, IIRC.
She and her husband seem well-adapted to her boat.
Karen is mechanically inclined. If she had trouble assembling a K-Light, I'd
take that as an authoritative opinion.
Ralph Diaz would be the final word on Feathercraft, if he responds to this
thread.
--
Dave Kruger
Astoria, OR
PADDY
Like any piece of equipment it is simply a matter of getting used to it!
The Feathercraft is not necessarily difficult to assemble once you get
into the way of things.
I think that most people (myself included) are initially annoyed at the
inaccuracies in the Feathercraft literature, i.e. assembly time 30 mins
(no way - more like 50 - 60 mins with a well stretched skin) extremely
portable (at 30Kg - you won't carry it very far)
The various design faults are certainly there but once you know where
these faults lie you can adapt both the actual parts (marking for
alignment etc) and your method of assembly.
As I have previously stated I was totally disillusioned with the boat
after my first few attempts to assemble it (2 - 3 hours - now down to 45
mins if I hurry) and I was actually ready to sell it straight away.
But now I would not part with it. Compared to the Folbot range the
Feathercraft K1 is probably as close to a "real" expedition kayak as you
can get and certainly all the magazine reviews rave about the performance.
There's no doubt that the Feathercraft boats slow down in rough water
when they get a good soaking and the performance is certainly way below
any hard-shell kayaks but that's not why people purchase Feathercraft -
they are purchased mainly for portability.
I have various hard-shell kayaks but the Feathercraft comes into its own
when you have to transport it on trains/buses etc!
Here in Scotland car crime is rife and there are plenty of good paddling
waters where it is not worth taking the chance of leaving your car
unattended. With the Feathercraft however you can get the bus or train
and assemble at the water's edge - assembly time is not really critical!
Certainly Feathercraft seem to manage to keep selling (even at
outrageous prices) which I'm sure they wouldn't be able to do if the
boats were inherently bad.
Would be nice however if they took some notice of the criticisms of the
design (especially alignment of the centre tubes / ribs). In fact it
would be nice if Feathercraft the company actually answered their email.
Paddy
Ian Hogg
certainly it is the "portability" that is the main attraction.
The actual assembly time is certainly not critical and as has been
stated in previous posts the performance is well reviewed in any of the
magazines, not to mention the fact that it is a good looking boat
compared to the Folbots and other "folders"!
I live in Glasgow and the Feathercraft website only lists two dealers
here in the UK, Scottish Paddler Supplies and Knoydart.
Does anyone have any experience of these companies and do they have
demonstration facilities?
Ian Hogg
Peter Wilcox
Although the Feathercraft website lists both Scottish Paddler Supplies
and Knoydart the only actual "dealer" for Feathercraft in the UK is
Knoydart in Keswick.
I know for a fact that Feathercraft have received numerous complaints
about Scottish Paddler Supplies due to the fact that they don't hold any
kayaks (or indeed anything in their catalogue) in stock.
Scottish Paddler Supplies is a mail order company only (i.e. some guy
working from home who produces a fancy catalogue) and although they
advertise loads of kayaks, they do not actually have any kayaks in stock
and if someone orders something the guy buys it from the company and
sends it on to you.
Knoydart usually have a couple of Feathercraft in stock (K1, K2 and
Khatsalano when I visited last week) and will allow you to try before
you buy.
Knoydart have a good reputation in the kayaking world and I would
certainly steer clear of any company where you cannot actually get to
either view or test the product before buying.
Peter
Mike Buckley
mentinoed here I have to provide an alternative view. While I have no
interest at all in folding kayaks of any form, I have to say that SPS
have certainly got demo hardshells and while I am sure you are entitled
to describe them as "some guy working from home", I am equally entitled
to suggest that to be an unfair description of a business which supplies
a very wide range of kit at competitive prices and whose service has (in
my experience) been good.
Knoydart does indeed carry a range of boats in stock and have demo
craft. However, I venture to suggest that very few (if any) dealers will
actually carry that wide a range of craft in stock for immediate
delivery and given the price of the things, is that so surprising?
Knoydart's service is also good and I have no hesitation in recommending
either business. No connection, just a satisfied customer of both over a
few years.
Mike.
"Peter Wilcox" <pwi...@btinternet.com> wrote in message
news:3CE56AB9...@btinternet.com...
Peter Wilcox
SPS have 1, that's ONE, demo kayak which is a P&H Quest!
This boat appears on the cover of the catalogue because it is owned by
Mike Thomson the "proprietor" of SPS.
SPS do NOT have any demonstration facilities for anything other than
this boat and I defy you to prove me otherwise, in fact phone up or
email s...@globalnet.co.uk and ask for a demonstration of anything other
than the P&H Quest. IT WILL NOT HAPPEN! I know because I have tried to
purchase a boat and other items from this "company"!
While the gear in the catalogue may be from a wide range of suppliers
and the prices may be competitive this is only because SPS do not carry
stock. If you try to purchase anything in a hurry you will not be able
to. Again phone up and ask for anything to be sent NEXT DAY DELIVERY.
Again it will not happen because Mike Thomson will have to order the
items from the appropriate companies before sending it on to you.
As for Feathercraft, a friend of mine recently tried to purchase a K1
from SPS and he asked for a demo of the boat. Mike Thomson told him that
he did not hold any stocks as he was mail order only. After he told SPS
that he was not prepared to pay over £3000 for a boat that he could not
see first, Mike Thomson told him that he could telephone one of his
"friends" who owned one to find out what it was like. Hardly the type of
business that inspires confidence in its customers!
Knoydart do however have some Feathercraft boats in stock and there are
no problems with trying the boats before you buy. i.e. Not only can you
view the actual boats, but Knoydart will let you paddle the boats as well.
If you order a boat from Knoydart you will still have to wait 2 - 3
weeks if you do not want to purchase any of the "demo" boats but at
least you can actually try the boats first.
Peter
Mike Buckley
> Mike
>
> SPS have 1, that's ONE, demo kayak which is a P&H Quest!
>
> This boat appears on the cover of the catalogue because it is owned by
> Mike Thomson the "proprietor" of SPS.
Peter - thats MT's own boat - to my certain knowlege there is at least
one demo Quest and (although I could be wrong) I thiunk there may well
be other P&H craft based on having seen a Vela on Mikes car and having
been offered a glass Capella demo when my Quest was delayed.
>
> SPS do NOT have any demonstration facilities for anything other than
> this boat and I defy you to prove me otherwise, in fact phone up or
> email s...@globalnet.co.uk and ask for a demonstration of anything
other
> than the P&H Quest. IT WILL NOT HAPPEN! I know because I have tried to
> purchase a boat and other items from this "company"!
>
> While the gear in the catalogue may be from a wide range of suppliers
> and the prices may be competitive this is only because SPS do not
carry
> stock. If you try to purchase anything in a hurry you will not be able
> to. Again phone up and ask for anything to be sent NEXT DAY DELIVERY.
> Again it will not happen because Mike Thomson will have to order the
> items from the appropriate companies before sending it on to you.
>
So? If you want somthing next day go to a "real word" retailer and pay
full retail price. Different markets. Carrying stock produces
significant additional overheads which is why the bulk of small on-line
buessiness don't carry stock. They can't. Large on-line retailers carry
limited stocks based on their product profiling and knowlege of customer
ordering patterns. They also resupply on a JIT basis (just in time) and
their purchasing power results in this being usually within 24 hours of
re-order.
But, try buying something obscure from Amazon and you'll likely wait 3
weeks. While they order it.
(Snip)
> Knoydart do however have some Feathercraft boats in stock and there
are
> no problems with trying the boats before you buy. i.e. Not only can
you
> view the actual boats, but Knoydart will let you paddle the boats as
well.
Indeed. Derwent water is just down the road.
>
> If you order a boat from Knoydart you will still have to wait 2 - 3
> weeks if you do not want to purchase any of the "demo" boats but at
> least you can actually try the boats first.
>
If you order a custom Lendal paddle from Knoydart and dont want to buy
the ready made standard examples on the shelf you will still ahve to
wait 2-3 weeks . It will arrive direct from Lendal. Realistically, it is
virtually impossible for every retailer to carry stock of everything
(especailly specialist items) and to slate a supplier for not doing so
is hardly fair.
Having said that, I agree that not being able to demo a craft is less
than wonderful. Still, how many of us are forced to buy cars based on 20
mins test drive with the erk from the dealer sat beside you?
Ahhhhh - perfection - now, where is that then?
Mike.
Peter Wilcox
Chill out and keep on the actual subject.
The whole point of this was that Ian Hogg asked if anyone had any
experience of these two companies before he purchased a Feathercraft.
Knoydart have Feathercraft in stock and can offer a demonstration
facility! Scottish Paddler Supplies do not carry any stock and cannot
offer a demonstration facility. END OF STORY!
We were discussing "standard" boats not "custom" paddles!
Peter
Billy Hepburn
Unfortunately, I have to agree with Peter Wilcox where Scottish Paddler
Supplies are concerned.
Just like Ian Hogg I looked firstly at the Feathercraft site and was
initially quite pleased that there was a Scottish dealer for Feathercraft.
I contacted SPS a few times but my impression was that they were not
interested and all emails received were extremely evasive and curt.
SPS did however send me a Feathercraft brochure and when I had decided
on the K1 I contacted SPS again to arrange to travel through to Dollar
to view the boat.
I was told that SPS did not carry stock but that they would order one if
I sent a deposit.
I replied back pointing out that I was certainly not going to part with
any money without seeing the boat first.
I then received another email from SPS stating that they could give me
the telephone number of "someone who had one". Certainly not the sort of
response that would inspire any confidence in a business.
I then contacted Knoydart who were the complete opposite, offering me a
demo of the boat straight away, and confirming that they had the boat in
stock.
I made arrangements to travel down to Keswick to the Knoydart shop where
I was shown both the K1 and the K2 and after the friendly service I
received at the shop I had no hesitation in placing my order.
Incidentally, I ordered a "customised" boat which only took two weeks to
arrive from Canada but I could have purchased the "standard" model there
and then.
The Feathercraft boats are really a specialist type of kayak and as has
been stated before in this thread, they certainly have their quirks in
the assembly etc, so I would say to Ian, unless you can view the actual
boat first do not part with any money.
Billy Hepburn
Mike Buckley
and made ref to it "not being 'in stock'"and took the debate away from
standard boats! I find both these businesses offer good service and
look after the customer. If you or anyone else has a different
experience so be it.
Life's too short - I'm not getting involved in further debate about
dealers. Lets just say that there are plenty of dealers who sell
kayaking kit in Scotland/N England and I like these two and also (as it
happens) Stirling and Carlisle Canoes.
(No need to 'shout' btw).
Mike.
Canuck Buck
provided for information purposes only!
NewsUser
"Dave Kruger" <dkr...@pacifier.com> wrote in message
news:3CE540B9...@pacifier.com...
> NewsUser wrote:
> >
> > After selling my K-Light I swore I would never buy another folding
kayak,
> > but I ended up getting a Folbot GII after seeing how easily a friend
> > assembled it. Putting the K-Light together was a nightmare and I just
can't
> > recommend Feathercraft products after my experience with it. I am not so
> > disillusioned with the Folbot.
>
> Karen's experience with her Folbot is not uncommon. She had a longeron
> sidepiece crater in the Charlottes a few years back, but it did not alter
the
> trip or make the boat unusable. Folbot made it good, no questions asked,
IIRC.
> She and her husband seem well-adapted to her boat.
>
You are right, Dave. I had forgotten all about that problem - shows how
little impact it had on the trip. Folbot responded immediately with repair
parts, no questions asked. We like the GII and are using it exclusively now
when Bob goes paddling.
> Karen is mechanically inclined. If she had trouble assembling a K-Light,
I'd
> take that as an authoritative opinion.
Why, thanks. *blush* ;)
>
> Ralph Diaz would be the final word on Feathercraft, if he responds to this
> thread.
>
He's been through this issue before - at least as far back as when I was
selling my K-Light. BTW, I did tell the buyer I was selling because of the
difficulty with assembly. Don't know what his experience with it was,
though.
karen
Mike Thomson
Dear Peter
While I would not argue too much about being described as (‘a
guy working from home who produces a fancy catalogue) I would add that
The Guy‘ has been doing it full time for 8 years.
So I am not exactly playing at it.
My basic philosophy is to provide kayakers and canoeists with good and
proven kit at a reasonable price, friendly and, I hope, helpful advice
free at any time.
I don’t have an emporium of kit to wander through but produce
the fancy catalogue for people to select from. The idea is to reduce
overheads and our prices. We maintain a reasonable stock of most of
the kit we offer in our catalogue but at busy times we sometimes run
out of items. I don’t think we are alone in this.
I don’t know how you got the idea that I have only 1 Quest, my
own, for demonstration as it is totally and completely untrue. We hold
demonstration boats of the entire P & H range :Quest, Sirius, Capella,
Easky and Vela. If you want to see them or try them then come and
look.
As we import not only Feathercraft folding kayaks but also Klepper,
Folbot and Ally, holding demonstration folding boats of each would be
a very expensive option. We have opted for putting potential customers
in touch with people who have already bought one. They then get the
low down from someone who has no axe to grind. We think this is
reasonable but will review the position.
While nobody has ever discovered how to keep ALL of the people happy
ALL of the time, we try our best and will continue to do so.
Good paddling
Mike Thomson
Scottish Paddler Supplies
Jim Wallis
operation. The criticism about demo boats and the idea of being given
contact details of a boat owner to try one is a little ironic to me in
so far as that is precisely the way most boating and yachting sales are
handled! OK kayaks are very different, easy to stock and transport, the
same is true of small dinghies. But ask about a large dinghy, dayboat
or yacht and you'll find very few builders/brokers actually maintain
demo fleets of there own and that the majority will arrange a sail with
an owner who has agreed to go on a list for some small reward in the
event of a sale.
The benefits of this system may be quite important - a stock demo boat
will be stock, and the guy who signs it out may never have used it
himself, if you borrow from an owner you will straight away notice any
modifications and will be able to get some idea of the cons (although
the owner will be mostly promoting the fors) by asking the right
questions of someone who actually uses the boat a lot. Again this
doesn't make much sense with a prolific boat, but with something unusual
like a feathercraft I would think it would be an ideal opportunity to
get info before shelling out the £3000+. Why not try a stock demo too?
All I am saying is that I would not be suspicious of such a company, in
fact in many ways I would consider it a good way to demo something. Of
course most of my kayaking purchases are of prolific items I can see
anywhere and talk to many owners on the riverbank, I'm also often in a
hurry, hence I haven't actually used SPS. Just depends if it suits you
really.
JIM
--
NOTE:
Telewest are removing the cableinet e-mail addresses in June so from now
on my address will be "jim dot wallis at blueyonder dot co dot uk" or
"kayaker at blueyonder dot co dot uk".
I will also be using this opportunity to include a simple antispam
device in my e-mail address from now on, I'm sure you can work it out if
you're not a spam-bot - just select one or other of my names not both!
:-)
gran...@gmail.com
paulina.c...@gmail.com
I just had the worst experience ever dealing with Feathercraft worker, Theresa, who claimed to be one of the owners.
Here is my Feathercraft story:
On May 3rd this year after a lot of research I ordered a Kayak Kurrent which was advertised as the lightest foldable kayak in the market.
The packed boat was described as a 9,85 kilos bag with a size of 79x40x28 cm. I thought it was perfect to carry it with me on a plane!...right?
Besides this model, they offer a newer model: Kurrent 2.0 described as a packed 14,23 kilo bag with a size of 90x45x35cm. They have two different links to order wach of them so I KNOW I ordered the lighter and smaller beautiful Kurrent!
My nightmare started when I received a huge and heavy bag, that had the manual of the Kurrent 2.0 and all the measures of the bigger model.
I thought it was just a mistake and expected they would just replace it for the right lighter and smaller one I had ordered.
I was so wrong!!
The first comment I got was: "if you don't like it, just return it"... REALLY???
On a phone conversation, Theresa denied that the kayak was not the one I ordered and gave me unbelievable responses, such as:
- "the manual form the Kurrent 2.0 was put there by mistake" (ok...this is possible)
- "we weight our products with special weight machines" (Really??)
- " the weight does not include accessories such as the seat" (OMG!!! misleading information all over!!!)
- "the extra 4,23 kilos is because of the bag to pack it" ...(SERIOUSLY???)
- "you just have to pack it tighter so make it smaller."
Long story short, she refused to acknowledge the specifications they had in the website were different from what I got. She said she would measure the boat herself once she had one by her side but she "did not have time" to get back to me with her findings. (REALLY???) Her tone was always very condescending and plain rude. Not listening to me and coming up with all sort of improvised excuses only trying to get rid of me.
Finally I returned the boat. I would say in more than 10 years of kayaking experience, this the worst experience ever with a product, with misleading information and with customer service provided by FEATHERCRAFT.
I wish I had read your comments before I even ordered the boat.
Would NEVER recommend it to anybody else.
Heads up that they changed the specifications in the website so now they show both models having the same packet size but 4 kilos of difference.
If the boat I got was really the Kurrent, then it DOES NOT weight 10 kilos. It weights 14,50. I imagine the Kurrent 2.0 must be way heavier.
hope this is helpful for more people out there.
Paulina
