North Face VE-23 problems
George Trussell
coating on the rain fly and on the floor of the tent started
peeling off. Needless to say the tent started leaking badly.
The tent is in very good shape otherwise and this
was not due to mildew. North Face's Canadian distributor claims
that this is considered normal wear and tear and is not a
manufacturing defect. Has anyone else had this problem? I
purchased this tent in Lafayette, Louisiana. Should I mail this
tent to the North Face Warrenty Department in Berkeley for a
second opinion? Does North Face have an internet address?
Any information would be appreciated. Thanks.
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Geroge W. Trussell gtru...@acs.ucalgary.ca
ICS, P.O. Box 66052 telephone (403) 247-2990
Calgary, AB T2N 4T7 fax (403) 247-2928
Btalk
(George Trussell) writes:
>about peeling coating
George, I would call TNF customer service. Peeling coating is not normal
wear and tear.
Bob Talkiewicz<bt...@aol.com>
Joe Ehrlich
: In article <Oct19.220...@acs.ucalgary.ca>, gtru...@acs.ucalgary.ca
You are right. Peeling coating indicates mildew. Mildew is preventable.
It is not the fault of the tent or the tent company, and is therefore not
under warranty. However, let's be specific:
(1.) Peeling (like sunburned skin) happens when a detergent is used on the
tent, either by soaking it in the tub or by (!) machine washing it.
It doesn't matter whether it is a "mild" detergent or not.
Moral: Do NOT wash your tent. If it gets dirty, simply set it up, and take
a clean sponge a water and wipe it down, and then pack it when it is
absolutely dry.
(2.) Flaking (like large flakes of dandruff) is more common. This happens
when mildew damage has set in, and is seen mostly on older tents. The
party is over. The damage is irreversable and not covered under warranty
because mildew is preventable, and beyond the control of the manufacturer.
No amount of tent "Re-coat" will work, so save your money.
--
Joseph Ehrlich (sta...@holonet.net) "Just another Berkeley radical"
'76 BMW R75/6 '71 VW Wesphalia '88 BMW K75 '66 BMW R27 '82 BMW 320i
BMW MOA #20297 BMW RA #13485 DoD#1062
George Trussell
I have washed this tent several times over the years with warm
soapy water after some extented use by setting up the tent,
sponging it out, and spraying it out with a hose, then letting it
dry. The main reason for this was to prevent mildew, which I am
sure it never had. I was asked to wash the tent before I
returned it for warranty consideration. At present there is
absolutely no coating left on either the fly or the bottom of the
tent (it all came off on the last washing). If TNF doesn't want
to replace or recoat the tent, what is the best procedure and
product for me to use in an attempt. Thanks.
George Trussell
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CHRISTIAN SEAGREN
: I have a North Face VE-23 tent over 10 years old. <SNIP>
^^^^^^^^^^^^^^^^^
Count your blessings and by a new one. You are fortunate to have it
last that long with any use whatsoever. My luck a storm would have
landed a tree branch through the fly within 5 years.
let it die with dignity.
chris seagren the truth is out there...
George Trussell
Your right Chris, it is time for this thread to die with dignity.
In defense of TNF, this tent has been great! It has served me
well on stormy nights along the Mogollon Rim, some cold nights in
the Chisos Mountains, steamy nights along the Texas gulf coast,
and one frightening night with hippos outside the tent on the
shores of Lake Baringo. The tent has been well used, well cared
for, and well loved. The sad part is that other than the
coating, the tent is in perfect shape. Would I buy another tent
like this if TNF told me that the coating would only last 10
years? Maybe. Would I buy another one if TNF told me it would
last forever? Definitly not. Therein is my dilemma. I don't
like anyone telling me my lifetimes are too long. Thanks to
everyone for all of the good replys. Bye. :-)
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