I agree with Waremark: many contributed to the website by submitting
detailed accounts of their improvements, operating methods, and
problems, including the diagnosing, solutions, and lots of pictures to
document things. Some also helped add to the "tech site", now at 120
pages of info and articles, or made suggestions for improvements to it.
And long before the website was started, Tom Serkowski moved us from
emails to a web group, improving communications.
We have members around the world, leading to a wide range of operating
environments and varied experiences that means someone, somewhere can
probably help you with your question or problem.
User groups can be very useful to the factories, as they can sometimes
see a problem developing months before a glider with it shows up in
their shop.
--
Eric Greenwell - Washington State, USA (change ".netto" to ".us" to
email me)