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I own a d900 scanner it is frozen. When I get to the vehicle selection screen the scanner freezes and is unresponsive.....? Trying to find out who the manufacturer is for support....? Supposedly there is way to cold boot the machine. Have tried taking out the batteries, but this does not help....?
Julian
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Oct 30, 2021, 6:31:07 PM10/30/21
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How long did you have the batteries out for? You need to have them out overnight or longer so that the offending capacitor can have time to discharge itself. Then put NEW batteries in and all should be fine. Always remove the batteries from the scanner when you have finished with it, and it will work next time.