Peeling Paint Problems on Ford Trucks?
Patrick Assouad
I have a followup to post and it relates to what =
I posted a while back -- again -- this relates to
a complaint I made regarding the peeling paint on my
1990 Ford F-150 truck -- a problem many other Ford truck owners
like myself appear to be experiencing -- which was the following:
Subject: Interesting Ford Response and E-Mail Address
From: Patrick Assouad <pass...@mnsinc.com>
Date: 1996/09/28
Message-Id: <324D75...@mnsinc.com>
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The following was a recent e-mail response I received from Ford Motor
Corp. regarding a recent complaint I mailed to them related to paint
peeling problems on my 1990 Ford F-150 pickup.
This e-mail message is from the "Ford Customer Assistance Center" which
has an email address of:
cac...@ford.com
-----------------------------------------------------------------------
"Hello Patrick Assouad,
We sincerely regret the circumstances you described. It is the goal of
Ford Motor Company to produce the highest quality cars and trucks in the
world.
Ford Motor Company considers the satisfaction of its owners to be one of
its most important objectives. We commit very substantial resources and
effort to resolve the concerns of our owners. However, limits must be
placed on those efforts. Althought we regret not being able to meet your
expectations, our review indicates that the information provided by our =
customer service representatives is appropriate. Therefore, we are
unable to be of assistance in this matter.
We are sorry that our response could not be more favorable to you. Thank
you for contacting Ford."
------------------------------------------------------------------------
I got another letter from Ford. It is again another "form letter" from
N.B. Vert (his signature is even computer-generated) of the Ford
Customer
Assistance Center. The letter states in part that: =
"Ford Motor Company considers the satisfaction of its owners to be one =
of its more important objectives...we are unable to be of assistance
in this matter...Thank you for contacting us."
I wonder if a human being at Ford even read my complaint?!
By the way, the following looks very promising (Thanks for the
post, John Ensey):
-------------------------------------------------------------------------=
Subject: Current Litigation Status: Paint Problems (Color Coat)
From: John Ensey <jen...@earthlink.net>
Date: 1996/10/04
Message-Id: <3255B4...@earthlink.net>
Content-Type: text/plain; charset=3Diso-8859-1
Organization: Earthlink Network, Inc.
Mime-Version: 1.0
Newsgroups: rec.autos.makers.ford.mustang
X-Mailer: Mozilla 2.0 (Win95; I)
For those who have had paint problems (color coat peeling/delamination), =
please note the following pending cases:
1. On 10/15/96 in Austin, TX: Sheldon v. Ford Motor Company; Judge =
Deitz will rule on a request by Ford for a summary judgment (i.e., throw =
out the case) for a plaintiff who is seeking damages for his peeling =
paint. This is a TX state case.
=
2. On 11/25/96 in Austin, TX: Sheldon v. FMC; Judge Deitz will rule on a =
certification motion to establish this case as a class action lawsuit. =
If this is granted, it would only affect TX. If Ford loses, they could =
go to the Court of Appeals to have the ruling overturned.
=
3. The suit that is attempting to certify this issue as a federal class =
action lawsuit is still pending in the federal court in New Orleans. The =
outcome would affect the 49 states other than TX.
=
For those of you who have had problems with your clear coat (paint isn=92=
t =
peeling, but it gets a mottled, spotty white appearance), these cases =
aren=92t addressing the same problem but the outcome could be relevant to=
=
your quest for damages. Please consult an attorney licensed in your =
state for specific legal advice.
------------------------------------------------------------------------
Let's all hope for a favorable ruling on the motion to allow for
a "federal class action suit" to be initiated with regards
to numerous problems of Ford paint peeling on some of its trucks.
Regards,
Patrick Assouad
pass...@mnsinc.com
Robert Dillmeier
Patrick Assouad <pass...@mnsinc.com> wrote:
->I have a followup to post and it relates to what
->I posted a while back -- again -- this relates to
->a complaint I made regarding the peeling paint on my
->1990 Ford F-150 truck -- a problem many other Ford truck owners
->like myself appear to be experiencing -- which was the following:
->
[ONE BIG SNIP]
Pat,
Just a few comments:
1) Your work documenting Ford Paint Problems are excellent. You should
consider putting together a FAQ similiar to the GM one.
2) Any one who wants more information about peeling paint (mostly GM,
but there is general information there as well) please see the web
page in my .sig below.
3) I hope that this Class Action Suit goes through. If this sets
precedence, oh man, look out Chrysler, GM and any other lousy, lying
scamming, sucky, back-stabbing, crap-producing auto manufacturer.
4) My co-worker just had his 1997 Ford Royal Blue pickup repainted.
The dealer told him there are problems with the clearcoat. His
clearcoat started to turn white and chalk in certain areas. They
stripped the car down and repainted it for him. He has 2K miles on it
and it's about 3 months old.
Now, in plain, English... (uh oh, here it comes):
WHAT THE HELL IS GOING ON HERE? Why is this *shit* still going on?
It's friggin 1996. The problem started in the early to mid 1980's. TEN
YEARS PLUS AND THEY STILL ARE PULLING THIS SHIT!?!?!?
Does anyone know what GM's email address is... now I'm pissed.
-Pete
--------------------------------------------------------
Did you know that GM cars have paint problems? Yup! It's
true! Get the 'GM BAD PAINT FAQ'! Point your browser to:
http://www.mindspring.com/~tracey/gmpaint.html
BELJAN E
(numerous posts of problems deleted)
I have an 87 F150 which according to Ford is "Not effected with the
problem" it is well maintained and waxed, yet it still peels, it is
Gray. Dealer wouldnt touch it.
Nicholas DeSimone
Don't feel bad I have an 85 Bronco with a hood and roof that are rust
color instead of the Blue that they are supposed to be. And likewise,
the dealer said, "I don't know what you're talking about, and I know
what your thinking." What's that? "You want your truck painted for
free."
I always like to see businesses that insult and accuse their customers.
It gives me a sense of pride in my work.
Nick
Customer Support Manager
some software company
H. Smith, Sr
Hello Folks,
This is interesting! It looks like Ford not only has a problem with
Quality, they appear to be suffering from a acute case of dishonesty and a
lack of integerity.
I have been acting on behalf of one of my neighbors Mr. James Garloff,
searching the Internet and typing letters to Ford. He has been trying for
months to get them to re-paint his 91 F-Series.
On September 9, 1996 we sent Ford Customer Assistance Center a letter
concerning the paint on his truck and stated the support he has been given
by our local Ford Dealer "Chapman Ford". They agree the paint is faulty,
and that it should be repainted, but play this game that they can't tell
him how to go about it.
On September 23, 1996 we received an answer from Ford. NOTE: The content of
this letter as compared to the one sent to Patrick Assouad, as they are
identical......
=============================================================
Dear Mr Garloff:
The circumstances which you outlined concerning your 1991 F-Series have
been given careful consideration.
Ford Motor Company considers the satisfaction of it's owners to be one of
it's most important objectives. We commit very substantial resources and
efforts in a sincere attempt to resolve the concerns of our owners.
However, limits must be placed on those efforts. Although we regret not
being able to meet your expectations, our review indicates that the
information provided by our Company representatives is appropriate.
Therefore, we regret we are unable to be of assistance in this matter.
We are sorry that our response could not be more favorable to you. Thank
you for contacting us.
Sincerely,
N.B. Vert
Customer Assistance Center
=============================================================
We responded with a letter of our own on September 28, 1996. That letter to
date has not been ansewred.
Ford states they are commit substansial resources into this? They don't
even take the time to write a personal case by case letter. I doubt they
investigate anything, because no representative has come by to even look at
the vehicle. Thus far it looks like they are going to ignor our most recent
letter, (so much for sincerity.)
I guess we are going to have to start sending everything via e-mail to Ford
Customer Assistance Center at <cac...@ford.com>. Notice how they replaced
"service" with "assistance"!!!!! Maybe when this thread is about a hundred
long we can forward everyhting to Ford.
Incidently I E-mailed a copy of our letters to the "Center for Auto Safety"
at <c...@essential.org> as they also deal with non safety issues. However,
they have yet to respond to our plea.
Henry Smith, Sr
on behalf of James Garloff
--
Cathy & Henry Smith
Lebanon, Pennsylvania
<tic...@lebmofo.com>
Robert Dillmeier <dilg...@ix.netcom.com> wrote in article
<32676c5c...@nntp.ix.netcom.com>...
Robert Dillmeier
bar...@eisner.decus.org (Jeff Barton) wrote:
->In article <32663F...@mnsinc.com>, Patrick Assouad
<pass...@mnsinc.com> writes:
->> I have a followup to post and it relates to what =
->>
->> I posted a while back -- again -- this relates to
->> a complaint I made regarding the peeling paint on my
->> 1990 Ford F-150 truck -- a problem many other Ford truck owners
->> like myself appear to be experiencing -- which was the following:
->>
->--snip--
->
-> Please do not take this the wrong way. I hope you can get something
done to
->help you fix your paint job.
->
-> I just would like to know how long do people think that the MFG
should pe
->responsible for a paint job??? A '90 pickup is 6 possibly seven
years old.
->I could see where the paint would/could be less than ideal shall we
say. I do
->not know how we can expect the MFG to be responsible for what
millions of us
->will subject a paint job to in seven years. Of course this is just
my
->viewpoint, but I see lots of vehicles about 7-10 years old with the
paintjob
->failing, and it is not just Ford, but all mfg. I will admit though
that the
->last 2 F150's that were in the family had paint problems, but they
turned up in
->the first year of ownership.....not 5 or 6 years down the road.
->
->jeff b.
->
Jeff,
They should be responsible for quality, that's what this comes down
to.
My 91 Firebird started peeling in 1994. When I called Pontiac they
shifted the blame to me, saying they were unaware of any paint
problems. Meanwhile, there are TSB's before 1994 describing these
problems.
I can understand paint fading, and dulling, but turning white and
falling and peeling off is unacceptable.
These aren't old cars. Also, I had a 1979 Firebird Formula, paint
looked better than my new car..... even after 13 years....
-BD
Jeff Barton
>
> I posted a while back -- again -- this relates to
> a complaint I made regarding the peeling paint on my
> 1990 Ford F-150 truck -- a problem many other Ford truck owners
> like myself appear to be experiencing -- which was the following:
>
Please do not take this the wrong way. I hope you can get something done to
help you fix your paint job.
I just would like to know how long do people think that the MFG should pe
responsible for a paint job??? A '90 pickup is 6 possibly seven years old.
I could see where the paint would/could be less than ideal shall we say. I do
not know how we can expect the MFG to be responsible for what millions of us
will subject a paint job to in seven years. Of course this is just my
viewpoint, but I see lots of vehicles about 7-10 years old with the paintjob
failing, and it is not just Ford, but all mfg. I will admit though that the
last 2 F150's that were in the family had paint problems, but they turned up in
the first year of ownership.....not 5 or 6 years down the road.
jeff b.
J.Lewis
I just sold my '93 F150. One week before I advertised it I washed and
waxed it, as I do regularly anyway, and while I was rubbing the wax off
the hood I noticed some very large (1-2") flakes of paint coming off. I
think that this is ridiculous for a truck that is only 3 years old to be
having this problem. But I ended up selling the truck for a good price
anyway so I guess it's up to the new owner to pursue the matter.
foosman
> --------------------------------------------------------
> Did you know that GM cars have paint problems? Yup! It's
> true! Get the 'GM BAD PAINT FAQ'! Point your browser to:
> http://www.mindspring.com/~tracey/gmpaint.html
I just bought a 1997 ford F-150 not quite a month ago. I noticed while
washing it that the paint has peeled off on the plastic part of the front
bumper just above the chrome bumper. Just a little spot but hey, for the
price of these things it should last longer than that. I called the dealer
and I was told to bring it in for them to look at it. Thats as far as I've
gotten so far. I let you know more later. Sue
tc4968
On 17 Oct 1996 23:53:35 GMT, lvp...@ix.netcom.com(BELJAN E) wrote:
>(numerous posts of problems deleted)
>I have an 87 F150 which according to Ford is "Not effected with the
>problem" it is well maintained and waxed, yet it still peels, it is
>Gray. Dealer wouldnt touch it.
The dealer does not have the final say on what is a warranty problem,
Write a letter to Ford, the will contact you and try to resolve the
problem. It worked for me with my 89 GT.
Gene Slater
foosman wrote:
>
> Robert Dillmeier <dilg...@ix.netcom.com> wrote in article
> <32676c5c...@nntp.ix.netcom.com>...
> > Patrick Assouad <pass...@mnsinc.com> wrote:
> >
Let the mfgrs off the hook, the federal govt. and those egg-sucking
assholes in the EPA forced reformulated lead-free paint on the mfgrs.
and the public, cant get good paint anymore!!!! just talk to an urban
body shop owner and get a drift of the troubles.....
There isnt apparently a solution to the problem, except torpedoing (sp)
the EPA and as long as Ozone Al is vice Pres. (soon to be President)
were fucked.......
Len Brown
lvp...@ix.netcom.com(BELJAN E) wrote:
>(numerous posts of problems deleted)
>I have an 87 F150 which according to Ford is "Not effected with the
>problem" it is well maintained and waxed, yet it still peels, it is
>Gray. Dealer wouldnt touch it.
I had a dark blue '89 Bronco II with peeling on the hood and roof. In
1993 he dealer told me that if it was a F-150 that he would paint it
since Ford did not want to upset F-150 sales, and that since they no
longer made Bronco II's they weren't worried about it. I pointed out
to him that he and Ford had just lost a sale on a '95 Explorer (when I
planned to trade). He said he didn't care that Explorers sell well
anyway.
I think this is a great attitude so I now own a '82 CJ7 and a '96 GMC
Extended Cab. The CJ will never be sold and the GMC will be replaced
with another GMC or maybe a Chevy.
Never another Ford in this family!
Tom West
The problems Ford experienced on some of their cars and trucks the ones I can remember were the Mustang
and the Explorer. The Mustangs paint was peeling on their mirrors. These involved
1993-1994's The explorer's were from 1988 there was a TSB and Ford was picking up the tab for repairs.
Clarence Snyder
Patrick Assouad <pass...@mnsinc.com> wrote:
>-----------------------------------------------------------------------
>"Hello Patrick Assouad,
>------------------------------------------------------------------------
>------------------------------------------------------------------------
>Regards,
>Patrick Assouad
>pass...@mnsinc.com
In Canada, thousands of Ford trucks were repainted under warranty. I
do not know how old they would do, but some 3 yr old trucks were done,
for sure.
H. Smith Sr
Well, we got an answer today from N. B. Vert of Ford Customer Assistance
Center. What they are saying here is, we've reached our decision don't
bother us ever again concerning this subject.
Well my next letter is going to be to the Vice President of Ford - Ross
Roberts, and to the Pennsylvania Attorney Generals Office.
Here is the letter we received.
========================================================================
Dear Mr. Garloff:
We have received all of the necessary information in order to respond to
your inquiry.
Although the joint efforts of your dealer and our representive have not
met with your expectations, we feel that every consideration has been
given to the matter and the decision reached was correct.
If you have conserns other than those we have already reviewed, please
contact the service manager at your dealership.
N.B. Vert
========================================================================
This is a real polite go pound sand letter.......
How can the say, they have given this every consideration when they
don't even want to discuss it?
Henry Smith
on behalf of James Garloff
---
The Smith's Cathy & Henry
Lebanon, Pennsylvania U.S.A
<tic...@lebmofo.com>
Fowler_Barry
Paint should not peel if it's applied correctly and of good quality.
As mentioned, the problem lies with the EPA and requirements on solvent
based paints. It's my understanding that the switch to this paint caused
the problems people are now seeing on their cars. I've seen it on Taurus'
and trucks.
OTOH, I have a '66 Dodge, original paint. It's not peeling. The car has
a very good quality paint job. The cars mentioned in this thread were
painted with substandard paint, of which, was required by the EPA, to
my understanding and can be spotted easily, as a "class problem" daily, on
our highways.
Blaming Ford for the job is a parallel to blaming auto manufacturers
for deteriorating fuel systems, caused by Reformulated Gasoline.
The real source of the problem is our braindead politicians that
impose these materials on the industry.
Disclaimer: My opinion only, not my company's.
Robert Dillmeier
Gene Slater <mrv...@idsonline.com> wrote:
->
->Let the mfgrs off the hook, the federal govt. and those egg-sucking
->assholes in the EPA forced reformulated lead-free paint on the
mfgrs.
->and the public, cant get good paint anymore!!!! just talk to an
urban
->body shop owner and get a drift of the troubles.....
->There isnt apparently a solution to the problem, except torpedoing
(sp)
->the EPA and as long as Ozone Al is vice Pres. (soon to be President)
->were fucked.......
Gene,
That's only half the story. A paint mfg. reformulated the paint so
that the car manufacturers could elimniate a step between the primer
and the paint being applied......
The result is the cars peel.
-BD
Robert Dillmeier
"H. Smith Sr" <tic...@lebmofo.com> wrote:
->Well, we got an answer today from N. B. Vert of Ford Customer
Assistance
->Center. What they are saying here is, we've reached our decision
don't
->bother us ever again concerning this subject.
->
I've gotten the same thing from GM... keep writing, they'll keep
answering.
Don';t take any BS from them.... keep fighting.
By the way, I let Ford Customer Service and GM know about the web
pages going up.....
Check mine out for some more paint info...
->Well my next letter is going to be to the Vice President of Ford -
Ross
->Roberts, and to the Pennsylvania Attorney Generals Office.
->
->Here is the letter we received.
->========================================================================
->
->Dear Mr. Garloff:
->
->We have received all of the necessary information in order to
respond to
->your inquiry.
->
->Although the joint efforts of your dealer and our representive have
not
->met with your expectations, we feel that every consideration has
been
->given to the matter and the decision reached was correct.
->
->If you have conserns other than those we have already reviewed,
please
->contact the service manager at your dealership.
->
->N.B. Vert
->========================================================================
->
->This is a real polite go pound sand letter.......
->
It's a friggin form letter. GM has one that is almost worded exactly.
I can't put it up because I was advised not to..... and if anyone from
GM is reading, you figure out why....
->How can the say, they have given this every consideration when they
->don't even want to discuss it?
->
->Henry Smith
->on behalf of James Garloff
->
->---
->
->The Smith's Cathy & Henry
->Lebanon, Pennsylvania U.S.A
-><tic...@lebmofo.com>
Good luck.
tc4968
>Well, we got an answer today from N. B. Vert of Ford Customer Assistance
>Center. What they are saying here is, we've reached our decision don't
>bother us ever again concerning this subject.
>
>Well my next letter is going to be to the Vice President of Ford - Ross
>Roberts, and to the Pennsylvania Attorney Generals Office.
>
You may want to try these guys instead/ in addition, it never hurts to
go to the top, these guys hate mail from disgruntled customers.
Robert L. Rewey Group VP Marketing And Sales Operations
and
Alexander Trotman Chairman, President & CEO
The American Road
Dearborn, MI 48121-1889
They repainted my 89 GT under warranty in 91, and a friend of mine had
his 89 LX last year. I hope this helps.
Robert Dillmeier
ba...@rose.hp.com (Fowler_Barry) wrote:
->Paint should not peel if it's applied correctly and of good quality.
->
->As mentioned, the problem lies with the EPA and requirements on
solvent
->based paints. It's my understanding that the switch to this paint
caused
->the problems people are now seeing on their cars. I've seen it on
Taurus'
->and trucks.
->
Well, with regards to GM, I've heard from someone who used to work for
one of the divisions that what also contributes to this is the
following:
A certain paint manufacturer called up some of the auto makers and
told them,, "Hey! We have this new paint. You can skip a step between
the ELPO and the paint being applied!"
Big 3: "Hey! We'll save a bunch!"
Result: Lots of cars with shitty paint jobs that fall apart.
Big 3: "Well, we can't change the line right now, it's too expensive,
so we'll just wait until the lines get revamped for new model styles.
In the meantime, we'll just tell our customers to FO".
[SNIP]
->
->Blaming Ford for the job is a parallel to blaming auto manufacturers
->for deteriorating fuel systems, caused by Reformulated Gasoline.
->The real source of the problem is our braindead politicians that
->impose these materials on the industry.
->
No one would be bitching if the only did what's right......
->Disclaimer: My opinion only, not my company's.
->
Louis Pape
Sir,
Funny thing, I have an 87 Ford F150 truck also. It has a dark blue paint
job that has lots of spots missing, especially the upper, more or less
horizontal surfaces. I've talked to the dealer several times and he last
asked if I had a "postcard from Ford informing me of the defect." (I got
the idea tha Ford knew that there were a bunch of problems and had sent
out postcards for repainting.) However, I'm at least the 2nd owner and I
received no card. I also have no idea in what year these may have been
sent.
I want to stop at the dealer again today and ask if he "has found out any
more" about the problem and whether they will fix it or not. (I'm NOT
holding my breath!)
Lou in SD
Roger Layton
As a local autobody fixit-guy, I must say that I love Fords! Peeling,
bubbled, orange peel paint from Ford has become a pleasure to fix! If you
want a vehicle that will surely have paint problems, purchase a Ford, Maxda
of Nissan, these vehicles alone are enough to keep me as busy as I'll ever
need to be! So no, I doesn't surprise me a bit to see Ford acting that way
when they've had so much time to adjust to customer complaints!
Patrick Assouad
Lou,
With reference to the "postcards":
I spoke to a Ms. Kimberly Hollins at the Ford Customer Assistance
Center
on 9/25/96.
She mentioned these so-called "postcards" after I questioned whether
Ford
had bothered to notify me of a paint defect, as I understood that
they were supposed to do several years ago. (Reference several of the
news
articles I have previously posted in which several Ford managers are
quoted.
Also reference Ford's "Owner Dialogue Program" discussed briefly in the
articles.)
It was my understanding of her conversation that a select "random"
number of
Ford owners were sent "postcards" informing them that they could get
free "cosmetic touch-ups" to the paint on their vehicles. "Nothing
more", she
said.
I have several interpretations of the above. I will reserve judgement
for now.
Any comments out there?
Pat
Rob Scott
Patrick Assouad wrote:
>
> Louis Pape wrote:
> >
> > Sir,
> > Funny thing, I have an 87 Ford F150 truck also. It has a dark blue paint
> > job that has lots of spots missing, especially the upper, more or less
> > horizontal surfaces. I've talked to the dealer several times and he last
> > asked if I had a "postcard from Ford informing me of the defect." (I got
> > the idea tha Ford knew that there were a bunch of problems and had sent
> > out postcards for repainting.) However, I'm at least the 2nd owner and I
> > received no card. I also have no idea in what year these may have been
> > sent.
> >
> > I want to stop at the dealer again today and ask if he "has found out any
> > more" about the problem and whether they will fix it or not. (I'm NOT
> > holding my breath!)
> >
> > Lou in SD
>
> Lou,
> With reference to the "postcards":
> Center
> on 9/25/96.
> She mentioned these so-called "postcards" after I questioned whether
> Ford
> had bothered to notify me of a paint defect, as I understood that
> they were supposed to do several years ago. (Reference several of the
> news
> articles I have previously posted in which several Ford managers are
> quoted.
> Also reference Ford's "Owner Dialogue Program" discussed briefly in the
> articles.)
> It was my understanding of her conversation that a select "random"
> number of
> Ford owners were sent "postcards" informing them that they could get
> free "cosmetic touch-ups" to the paint on their vehicles. "Nothing
> more", she
> said.
> I have several interpretations of the above. I will reserve judgement
> for now.
> Any comments out there?
>
> Pat
Not too long ago there were several posts by somebody here on the rec.autos.4x4
newsgroup that posted copies of actual lawsuits cases in ref to the FORD paint
peeling problem. I printed some of the articles but did not save them on the
PC, but what it all comes down to is that Ford used a defective paint for Ford
trucks I believe for mid and late 80 Ford trucks. What it all boils down too is
Ford has had a silent recall for a selective few on the problem but they have
not come out and said that they will re-paint all trucks with this paint defect,
to protect millions that Ford will loose in the re-painting process thats where
the lawsuits came in I guess. This post is a request for the repost of the
articles to give this tread a little more insight on the problem.
I own a 88 full size Bronco and I bought it used and saw that the paint was
peeling real bad on the hood and at the time I was unaware of the paint defect
produced by Ford, so I had the Bronco repainted..to make the story short..after
I learned about the cover up from Ford I called Ford and the operator was
unaware of the recall, no shit huh, and she could not give me anymore guidence
on the situation...well the situation is alive and well but Ford does not want
to re-paint these trucks because of the millions they will loose to do so. So
to all that have the paint peeling problem, we have a valid case but it may take
some time for Ford to make an official recall...so be persistant, like I have,
and bombard Ford with the problem.
Rob
4x4 Newbeeeeeeeee
H. Smith, Sr
In our quest for satisfaction with Ford to get a new paint job. We wrote to
AUTOCAP, in McClean VA on Oct 23. We got a answer today. While Autpcap is
an arbatrator woiuth the major manufacturers, Ford however doesn't
participate (thats because they care so much about their customer
satisfaction)!
They forwarded our complaint to someone new at Ford here's the new contact.
Mr. John S. Flintosh, Ford Consumer Affairs Manager, same address as
"drip" N. B. Vert. - - - 300 Renaissance Center, PO Box 43360, Detroit MI
48243
Henry Smith
--
====================
Cathy & Henry Smith
Lebanon, Pennsylvania
<tic...@lebmofo.com>
|//
@-@
-----oo000---(_)--00ooo----
R Lynker
What the problem is, is that the primer is NOT compatible with certain colors.
i.e. the primer used for green should have not been used for say... blue, red, or
grey. If you notice only Ford and GM cars have this problem about 1988-91.
The factory is offering repaints on a requested limited time frame, so ask your dealer
It affected mainly:
Ford F-series
Ford ranger/bronco II
GM Chevrolet Corsica?Pontiac Tempest
GM C-body (Bonneville/LeSabre/88 & other automatic junk)
GM C/k Pickups/Blazers/'Burbs
GM S/T Pickups/blazers/Jimmys
Primarily it affected:
Blues, reds, greys
Make sure when you have it repainted, that they paint the whole vehicle not just what you
look at. i.e. the underbody and cracks where the rust will come back
Once repainted properly with PPG or DuPont paint, the problem should be gone, if any rust
was fixed.
Robert Dillmeier
->I know what the whole story is. The paint isnot defective! The
primer is also not.
->What the problem is, is that the primer is NOT compatible with
certain colors.
->i.e. the primer used for green should have not been used for say...
blue, red, or
->grey. If you notice only Ford and GM cars have this problem about
1988-91.
->The factory is offering repaints on a requested limited time frame,
so ask your dealer
Not true. It still affects 1995 and 1996 vehcles. It has nothing to do
with compatibility problems, it has do with UNIPRIME and a missing
surfacer step.
Did you know what Ford at one time had color keyed primer?
Anyway, repaint deals are not being offered. Many of us have been told
to screw off. We have 1991's, 1995's, etc. No one is standing behind a
thing.
->It affected mainly:
->
->Ford F-series
->Ford ranger/bronco II
->GM Chevrolet Corsica?Pontiac Tempest
->GM C-body (Bonneville/LeSabre/88 & other automatic junk)
->GM C/k Pickups/Blazers/'Burbs
->GM S/T Pickups/blazers/Jimmys
->
Uh, let's see, Pontiac Firebird/Sunbird....
Buck Regal, Oldmobile Cutlass, Chevy Camaro, GMC Jimmy, Chevy
CORVETTE... Hmmmmm.....
->Primarily it affected:
->
->Blues, reds, greys
->
Much more than that. White, green, etc.
->Make sure when you have it repainted, that they paint the whole
vehicle not just what you
->look at. i.e. the underbody and cracks where the rust will come
back
->
->Once repainted properly with PPG or DuPont paint, the problem should
be gone, if any rust
->was fixed.
Yeah. Right. Why wasn't this fixed by now? The problem has been going
on since 1984... it took them 12 years (since 1996's are peeling)
before they realized this? And they are still doing it? Sounds like
some sort of fraud to me.....
-Pedro
Dick Flanagan
Robert Dillmeier wrote:
>
> > If you notice only Ford and GM cars have this problem about 1988-91.
>
86's, too. Ask me how I know. :}
> > The factory is offering repaints on a requested limited time frame,
> > so ask your dealer.
Just ask them to repaint a ten-year-old truck! They have a real good
laugh at that one.
--
Dick Flanagan W6OLD CFII (di...@merlin.libelle.com) Minden, Nevada
Chris Allen
In article <55orrt$o...@post.servtech.com>, rly...@servtech.com wrote:
>In article <01bbc86b$a7916480$1454...@tictock.lebmofo.com>, "H. Smith, Sr"
> <tic...@lebmofo.com> says:
>>
>>In our quest for satisfaction with Ford to get a new paint job. We wrote to
>>AUTOCAP, in McClean VA on Oct 23. We got a answer today. While Autpcap is
>>an arbatrator woiuth the major manufacturers, Ford however doesn't
>>participate (thats because they care so much about their customer
>>satisfaction)!
>>
>>They forwarded our complaint to someone new at Ford here's the new contact.
>>Mr. John S. Flintosh, Ford Consumer Affairs Manager, same address as
>>"drip" N. B. Vert. - - - 300 Renaissance Center, PO Box 43360, Detroit MI
>>48243
>>
>>Henry Smith
>>--
>>====================
>>Cathy & Henry Smith
>>Lebanon, Pennsylvania
>><tic...@lebmofo.com>
>>
>> |//
>> @-@
>> -----oo000---(_)--00ooo----
>>
>>
> not.
> or
>The factory is offering repaints on a requested limited time frame, so ask your
>It affected mainly:
>
>Ford F-series
>Ford ranger/bronco II
>GM Chevrolet Corsica?Pontiac Tempest
>GM S/T Pickups/blazers/Jimmys
>
>Primarily it affected:
>
>Blues, reds, greys
>
> just what you
>
> if any rust
My father is having the same problem with his 1988 Blue Ford Ranger XLT. He
has spoken to many people in the Ford hierarchy. They all refuse to paint the
truck unless he pays $800 and signs a waiver relenquishing his right in any
possible class action lawsuit against Ford for ANY reason. He decided to let
it peel and serve as a reminder of Ford's (and imo, any of the Big Three
carmaker's) quality.
chris