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Advice for unhappy friend w/2000 Passat

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Model Citizen

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May 30, 2003, 10:02:56 AM5/30/03
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Posting this for an unhappy/unlucky friend w/o access
to these groups. He's already fighting w/VW over the
coil problem so I forwarded the recall info posted
here, but now he's got further problems. He and I
would be grateful for any advice or comments - thanks:

> Thanks for the update on VW. I'm beginning to understand the VW
> attitude. All I can say is, there must be an easier way to vacate
> the market and leave it to the Japanese to show how it is done.
>
> Still having problems here but now of a different sort. It has
> to do with the emission system, which produced a message to say it
> needed work. Took it to the VW dealer to check. It had only been
> there 500 miles earlier for 30K service. Come to find out that
> now all the vacuum hoses needed replacement. This was after the
> diagnostic test, which cost $89. It also told them to replace the
> Oxygen sensor. This was not in stock! No idea when they could
> get one. Need to leave the car in [a certain town that's very
> far away]. So, told them to stop and bring the car back up front.
> This could not be done immediately as the engine needed to be put
> "back together". Needless to say, I was not impressed, ---- they
> are lying. Took the car home and within a few days it was sounding
> like a truck, something in the exhaust had burned through. I found
> a local European service place who had the software to check.
> This was done and the burned through part replaced, not might I
> add the oxygen sensor. Now the story even gets more interesting.
>
> The computer is supposed to reset itself, but no it won't.
> On further checking it seems that although the software is the
> same for all cars(?) the error code and the reset are not.
> This is supposed to be a closely guarded secret. Any comments?
>
> The car runs OK but it now has the infuriating habit of telling
> you to have the emission system inspected every time you drive
> for a mile or two.
>
> Needless to say I am not a happy VW customer.

kitty

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Jun 2, 2003, 8:16:26 PM6/2/03
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ok.. I have a 2002 Passat and I am very unhappy. Engine coil problems,
squealing noises.. clunking noises... oh.. and the check engine light has
come on 4 times!! It only has 10k miles on it. It is my second VW. I am
not happy either..
I feel your pain!
I am in the process of pushing VW to re-purchase my car.


"Model Citizen" <arch...@attbi.com> wrote in message
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