I bought my '97 used in April '99 with 50k and luckily also bought the extended
warranty (although it hasn't helped me really). I noticed the problem a week
after I bought the thing. Took it in to have repaired. They had it for two
weeks and didn't fix the problem. Was then told the tensioner was being
redesigned and would be in in 30 days. Five months went by and still no part.
Finally I took it to another dealer who tried to fix it again. Still no go. He
then said there was another new design and was ordering parts. A week later I
took it in again to have the yet again redesigned tensioner put in and it still
didn't fix the problem. He told me that Ford had no clue what the problem was
and was going to put a new engine into it, but the bad news is that even the
new engines had not been corrected. So I took it in again only to find that
Ford changed their mind. Ford had yet again redesigned the tensioner so I was
on the parts list again. Three weeks have gone by and still no parts, although
I was told to bring it in next Monday and parts should all be there, but why
should I expect that after 8 months of screwing around that they will finally
get it right.
Is this what everyone else has been through? Isn't Ford obligated to repair my
vehicle by any means up to the retail value of the vehicle in a reasonable
amount of time under the contract they signed with me (extended warranty) ?
I guess one good thing is that it is still running, although the noise
continues to get worse and I have been told that this problem has led to the
timing chain failing and ruining the engine on numerous occasions.
Why can't they just get rid of the chains and retrofit to a belt system and why
cant they just offer the V8 with the fully functional 4WD?
To everyone out there DO NOT BUY AN EXPLORER WITH THE SOHC ENGINE? The few
extra HP or MPG will be made up for by the many sleepless nights you will be
spending worrying about the POS in your driveway.
Dave.....
Sent via Deja.com http://www.deja.com/
Before you buy.
Thanks in advance,
Steve
On Sat, 18 Dec 1999 16:06:49 GMT, Stephen Haare <seh...@home.com>
wrotf:
Jaz5437 <jaz...@aol.com> wrote in message
news:19991215005812...@ng-ft1.aol.com...
In article <19991215005812...@ng-ft1.aol.com>,