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COMPLAINT PHONE number for Chrysler?

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sin...@yahoo.com

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Jan 7, 2003, 5:03:16 PM1/7/03
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I need a PHONE number to complain to Chrysler? Does it exist? I have
to deal with the Dallas office and the supposedly head floor
manager(Queen)says there is noone over her and noone is her boss.
Everyone has a boss. I am totally fed up with this company and it's
predatory business actions. I was told by one of her lackys under her
to go online and make my payment. Kind of forgot to tell me it didn't
post for 48 hrs. and since of course they don't work on the weekend it
was 30 days late. First time ever in 4 years but that does not matter.
I waited for 60 days to get a refund from them and had noone to report
them to. I got in this situation(before someone states the obvious
smart alecky comment) because I got behind on my bills from where a
hospital put someone else's hospital bill on my credit report and it
took a lot of legwork and hassle to fix that.)They have been reported
to the Federal Trade Commission and if enough people report them they
have to stop their hiding out. When you try to call them you get
routed to Canada. Surely I cannot be the only person in America with
complaints in them making it hard to pay them. Every day they are not
paid they are raking in interest so it is not to their best interest
to make it easy for their customers to pay them or get ahold of them
to discuss it. I have never in my life not been able to get to talk to
a person's boss up the chain of command unless it was the CEO.
Legitimate white collar scam artist. Must of took lessons from Enron.
The bigger they are, the harder they will fall, and we all wonder why
America is in the shape it is in. What goes around, comes around.
Sandy

Daniel J. Stern

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Jan 8, 2003, 12:10:38 AM1/8/03
to
On 7 Jan 2003, sin...@yahoo.com wrote:

> I need a PHONE number to complain to Chrysler?

That looks like a question. The answer is "No". You don't need a PHONE
number to complain to Chrysler. Let's look:

> manager(Queen)says there is noone over her and noone is her boss.
> Everyone has a boss. I am totally fed up with this company and it's
> predatory business actions.

And what, exactly, would these "predatory" actions be?

> I was told by one of her lackys under her

I hear an attitude problem on your end.

> to go online and make my payment. Kind of forgot to tell me it didn't
> post for 48 hrs.

Strikes me it's your responsibility to keep on top of your payments, the
methods by which you can make those payments, and the limitations of those
methods.

> and since of course they don't work on the weekend it was 30 days
> late.

What if you'd paid on time?

> I waited for 60 days to get a refund from them

A refund for...?

> I got in this situation because I got behind on my bills

excuse

> a hospital put someone else's hospital bill on my credit report

Having a zit on your credit report does not cause you to get behind on
your bills. Being behind on your bills causes you to be behind on your
bills.

> took a lot of legwork and hassle to fix that.

I'm sure it did, but it didn't cause you to be behind on your bills.

> Surely I cannot be the only person in America with
> complaints in them making it hard to pay them.

Paying on time is easy.
Paying late is hard.
Paying late and avoiding the consequences for doing so is even harder.
Solution: Don't live beyond your means. I know it's an old-fashioned idea
and all, but it works.

> Every day they are not paid they are raking in interest so it is not
> to their best interest to make it easy for their customers to pay them
> or get ahold of them to discuss it.

Excuses, excuses. It's Chrysler's fault. It's the bills' fault. It's the
hospital's fault. It's the FTC's fault. It's somebody's lacky's fault.
Anybody's fault except your own, right?

> The bigger they are, the harder they will fall, and we all wonder why
> America is in the shape it is in. What goes around, comes around.

You sound here like a drunken, rambling crazy person.

DS


Brayton

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Jan 8, 2003, 2:08:20 AM1/8/03
to
Thanks, Daniel - you took the words right out of my mouth.


"Daniel J. Stern" <das...@engin.umich> wrote in message
news:Pine.SOL.4.33.03010...@alumni.engin.umich.edu...

Ted Mittelstaedt

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Jan 8, 2003, 3:38:33 AM1/8/03
to

sin...@yahoo.com wrote in message
<5b83e0a1.03010...@posting.google.com>...

>I need a PHONE number to complain to Chrysler?

Your rights under the laws covering creditors and debitors are not
preserved unless you use WRITTEN communication.

All you want to do is find some poor $10 an hour accounting clerk
who can't tell you off to verbally abuse to give yourself an emotional
release. Your not really interested in correcting the problems because
if you were you would take the time to write them up and mail them
to the appropriate people, thus creating a paper trail for yourself that
you would need later when dealing with any credit reporting agencies.

>to the Federal Trade Commission and if enough people report them they
>have to stop their hiding out. When you try to call them you get
>routed to Canada. Surely I cannot be the only person in America with
>complaints in them making it hard to pay them.

No, but the sad part is, is that it's because of people that
just want to bully someone over the phone, that financial companies
are getting rid of their customer service centers.

Time was that if there was a screwup on the bill that anyone could call
up a bank or creditor and talk to a clerk who could just go into the
computer and fix things right then and there. Unfortunately, the deadbeats
of the world figured out that they could call these same clerks and bully
them into giving away money. So now these poor customer service people
end up spending their time taking verbal abuse from a bunch of people
that never learned you can catch more flies with honey than with vinegar.
It's getting so you can't pay people anymore to work those kinds of jobs,
which is why all the financial service organizations are going online.

I try to pay most of my bills on the due date too because I don't like
giving
away money before it's required - but I don't sit there bitching when
I slip up and the payment gets posted past the due date. If you can't
take it I suggest you start paying your bills a week before they are due,
not
a day before they are due.

--
Ted Mittelstaedt te...@toybox.placo.com

sin...@yahoo.com

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Jan 8, 2003, 7:03:43 AM1/8/03
to
Hello, now I would like a comment and a phone number from someone that
actually has some clout. Not a professional spammer. Surely Daniel,
you must have better things to do. If you don't have a phone number,
then STAY OUT of my business. Sandy


"Brayton" <recyc...@hotmail.com> wrote in message news:<v1njj53...@corp.supernews.com>...

sin...@yahoo.com

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Jan 8, 2003, 7:09:10 AM1/8/03
to
And evidently Brayton, since you live in Canada you must like that
Chrysler is there or maybe you even work for them. A little conflict
of interest? Sandy

"Brayton" <recyc...@hotmail.com> wrote in message news:<v1njj53...@corp.supernews.com>...

Roger Adams

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Jan 8, 2003, 7:29:57 AM1/8/03
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I'm not sure about having clout but how about 1-800-whocares?
Roger
<sin...@yahoo.com> wrote in message
news:5b83e0a1.03010...@posting.google.com...

sin...@yahoo.com

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Jan 8, 2003, 9:59:11 AM1/8/03
to
Well Ted. You at least make a few valid points about putting stuff in
writing but it is amazing to me because most men in general stick to
the question asked and all 3 of you didn't. I am looking for a phone
number to the complaint department. I was late one time on one bill.
Period. Customer service used to be that. Customer service. When I
talk to Chysler customer service people now it is like talking to a
bunch of boiler room people. Not finding good people is an
understatement. I paid this bill online because some idiot told me
too. Alot of the details are left out here but the main point is I
cannot get ahold of a complaint department to complain about the
satellite center I have to deal with.
I pay my bills, thank you and I have no problem even with Chyrsler
vehicles or even the dealers who sold them to me. I am giving them
$40,000.00 for one vehicle and $29,000.00 for another because of the
great customer service at the dealer. I bought it from a 5 star
dealer. They step over themselves to customer service you to death.
The problem is after the sale when you have to deal with noone helping
you. Like I said in the beginning if you read my posts. I overpaid
them about $600.00 in the beginning and waited 2 months for my refund
while I am sure they were drawing interest on my money. Now they will
not listen to reason to help me about one day being late because of a
misunderstanding or my excuses. I listened to theirs for 2 months. The
other guys have connections to Chrysler. I guess you do too. Awful.
Sandy


"Ted Mittelstaedt" <te...@toybox.placo.com> wrote in message news:<newscache$a00e8h$ap1$1...@news.ipinc.net>...

Daniel J. Stern

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Jan 8, 2003, 10:22:24 AM1/8/03
to
On 8 Jan 2003, sin...@yahoo.com wrote:

> Hello, now I would like a comment and a phone number from someone that
> actually has some clout. Not a professional spammer.

I'll keep that in mind if I ever become a professional spammer, Sandy.

> Surely Daniel,
> you must have better things to do. If you don't have a phone number,
> then STAY OUT of my business. Sandy

Sandy, you posted a message on the Chrysler newsgroup. When you did so,
the contents of that message became public business. I do have the phone
number: It's 1-800-867-5309. Ask for Jenny.

DS

Steve

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Jan 8, 2003, 10:52:37 AM1/8/03
to
sin...@yahoo.com wrote:
> The
> other guys have connections to Chrysler.

Do they? I think not.

> I guess you do too. Awful.
> Sandy
>

Well, I have no connection to Chrysler. But form your post I would
conclude that you're a complete plonker who doesn't accept
responsibility for his actions. Your whole post is a lame whine, and
exactly the kind of 'its not MY fault' reasoning that is running society
into the ground. Grow a backbone and assume some responsibility. And I'm
going way out on a limb assuming you even HAVE a problem and aren't just
another troll hiding behind a free yahoo e-mail address.

If you want a complaint number, get out from behind the computer and
look in your owners manual. Or if you're too conformed to your computer
chair to actually move, surf the net. Its not hard to find.

Bob Shuman

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Jan 8, 2003, 10:50:58 AM1/8/03
to
Gotta love that attitude.... Sandy, you should have simply asked for the
customer service phone number. You provided so much information that most
will now be unlikely to help you.

Bob

<sin...@yahoo.com> wrote in message
news:5b83e0a1.03010...@posting.google.com...

Brayton

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Jan 9, 2003, 1:42:29 AM1/9/03
to
Sandy,

What makes you think that I live in Canada? I'm not Canadian, although
I wouldn't mind being so. I've never worked for any kind of automotive
industry entity, but it seems you're too paranoid and hell-bent on whining
that you don't believe that. Like Bob Shuman says, if you had simply asked
for a number, instead of giving your opinions, bias and slant on Chrysler,
you would have received a warmer response. You posted to a world-wide
public forum, and you got a worldly response. If you're really at the
University of Michigan's School of Engineering, I would think you could
figure out that using Google to post Usenet messages will get you a broad
response from all kinds of personalities. We're not the people you want to
whine to, we're not paid to help you - we're here on our own time for fun,
and whether or not we choose to provide you with valid responses is up to
each one of us individually.

Since you're so concerned about where the rest of us work, maybe we
should assume that you've never in your life worked in business where you
have to give customer service directly. It's a damn difficult job, and you
appear to not have a clue how it operates behind the scenes. You're not
talking to one person who cares just for you. You're talking to dozens, if
not hundreds of people, who don't even know each other, much less you. Do
your own part by keeping written record of names, times and conversations.
Every busniess loses a customer every day. Maybe Chrysler will be able to
lose you as a customer. But you know what? Every business gains new
customers each day. It's one big circle.

Daniel Stern gave you the phone number and a name that you need. Write
them down and go about your merry way.


<sin...@yahoo.com> wrote in message
news:5b83e0a1.03010...@posting.google.com...

sin...@yahoo.com

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Jan 9, 2003, 5:34:18 AM1/9/03
to
Well Steve and all the rest of you. I thought this was a place where
maybe an employee who had some connection with Chrysler customer
service would be or at least lurking. Evidently not. Just a bunch of
guys that sell stuff to them. Steve, if you think you can find the
number, then find it for me. I have looked everywhere. It doesn't
exist IS my WHOLE point. I have looked in all the places you suggested
before I came on here. The bogus number that red gave was just that.
Bogus. Thanks guys. Chivalry is surely dead.

Steve <n...@spam.thanks> wrote in message news:<3E1C4945...@spam.thanks>...

Punch

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Jan 9, 2003, 7:57:41 AM1/9/03
to

Steve, if you think you can find the
> number, then find it for me. I have looked everywhere. It doesn't
> exist IS my WHOLE point. I have looked in all the places you suggested
> before I came on here. The bogus number that red gave was just that.
> Bogus. Thanks guys. Chivalry is surely dead.

3 minutes at their webpage got me this
1-800-465-2001

if that doesn't help ask them for a better number!


Punch


sin...@yahoo.com

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Jan 9, 2003, 8:00:17 PM1/9/03
to
Well Punch. THanks, That is the number for Canada but there is a
number for USA for Chysler at 1-800-992-1997. The only problem is the
number I need is for Chysler Financial. There are alot of numbers to
each regional office for Chysler Financial listed at the same page you
got this one, the only problem is when you call them they all reroute
you back to the office of customer service in Dallas for me(which is
back to square one) or to a main Canada number that accepts the
overload of calls and then when you explain they will send you back to
Dallas. Even the Federal Trade Commission had a wrong number for them.
So can you begin to see my problem. Anyone with a phone number to
someone with jurisdiction over the Dallas office it would sure be
nice. Bye, bye! Sandy


"Punch" <2punch.c...@AHM.com> wrote in message news:<8leT9.5343$Yr2.9...@news20.bellglobal.com>...

Punch

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Jan 9, 2003, 10:34:33 PM1/9/03
to

<sin...@yahoo.com> wrote in message
news:5b83e0a1.03010...@posting.google.com...
> Well Punch. THanks, That is the number for Canada but there is a
> number for USA for Chysler at 1-800-992-1997. The only problem is the
> number I need is for Chysler Financial. There are alot of numbers to
> each regional office for Chysler Financial listed at the same page you
> got this one, the only problem is when you call them they all reroute
> you back to the office of customer service in Dallas for me(which is
> back to square one) or to a main Canada number that accepts the
> overload of calls and then when you explain they will send you back to
> Dallas. Even the Federal Trade Commission had a wrong number for them.
> So can you begin to see my problem. Anyone with a phone number to
> someone with jurisdiction over the Dallas office it would sure be
> nice. Bye, bye! Sandy

o.k so you have a number for Chrysler financial, and they still can't help
you?

have you tried telling them your story, or writing the complaint to them?

what exactly are you trying to reach them for again?

Punch


Punch

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Jan 9, 2003, 10:40:02 PM1/9/03
to
Atlanta
P.O. Box 723300
Atlanta, GA 31139
800-723-1713

Boston
P.O. Box 9129
Mansfield, MA 02048
800-777-4317

Charlotte
P.O. Box 560217
Charlotte, NC 28256
800-521-5114

Chicago
901 Warenville Rd., Suite 500,
Lisle, IL 60532
800-688-9096

Cincinnati
P.O. Box 429505
Cincinnati, OH 45242)
800-873-4605

Dallas
P.O.Box 201147
Arlington,TX 76006
800-395-8912

Denver
P.O.Box 4317
Englewood,CO 80155
800-777-8764

Detroit
P.O. Box 225
Royal Oak, MI 48068
800-365-5630

Houston
P.O.Box 1453
Houston,TX 77251
800-234-6429

Kansas City
P.O. Box 25952
Shawnee Mission, KS 66225
800-788-5499

Los Angeles
P.O. Box 10320
Santa Ana, CA 92711
800-456-8103

Memphis
P.O. Box 172116
Memphis, TN 38187
800-753-5156

Milwaukee
901 Warenville Rd., Suite 500,
Lisle, IL 60532
800-688-9096
Minneapolis
Southpoint Tower,
1650 W 82nd St, Ste 1150,
Bloomington, MN 55431
800-700-0738

New Orleans
P.O. Box 7000
Covington, LA Zip 70434
800-365-3488

New York
P.O. Box 225
Royal Oak, MI 48068
800-999-7752

Orlando
P.O. Box 958412
Lake Mary, FL 32795
800-561-5805

Philadelphia
P.O. Box 955
Horsham, PA 19044
800-222-1701

Phoenix
P.O. Box 54200
Phoenix, AZ 85078
800-766-3036

Pittsburgh
P.O. Box 778
Monroeville, PA 15146
800-955-4553

Portland
P.O. Box 23500
Tigard, OR 97281
800-274-0373

St. Louis
P.O. Box 4460
Bridgeton, MO 63044-0460
800-700-3750

San Francisco
P.O. Box 10320
Santa Ana, CA 92711
800-456-8103

Syracuse
P.O. Box 225
Royal Oak, MI 48068
800-323-4001

Washington
P.O. Box 9300
Columbia, MD 21046-9300
800-445-5131

spacer.gif

sin...@yahoo.com

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Jan 10, 2003, 9:36:01 AM1/10/03
to
"Punch, do you not understand what I mean? I had all of those numbers,
I called all of them many times before. They all reroute you back to
Dallas so you are at the mercy of the queen in Dallas. No way to go
above her. This is how it is all set up. All go to the individual
nearest call center which then becomes your only one to deal with or
they send you to Canada which then sends you back to Dallas. Just
forget it but I do thank you for all your time you took. What a
sweetie. Sandy


Punch" <2punch.c...@AHM.com> wrote in message news:<jgrT9.7401$SQ5.1...@news20.bellglobal.com>...

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Ted Mittelstaedt

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Jan 11, 2003, 4:54:03 AM1/11/03
to

sin...@yahoo.com wrote in message
<5b83e0a1.0301...@posting.google.com>...

>Well Steve and all the rest of you. I thought this was a place where
>maybe an employee who had some connection with Chrysler customer
>service would be or at least lurking.

Oh geeze, do you really think that a bunch of minimum wage customer
service people that get bitched at 8 hours a day want to go home on their
time off and read more complaints?

If you don't like Chrysler Financial well there's plenty of banks out there
that will be happy to write you a car loan - find one then pay the entire
loan off and be done with Chrysler Financial.

Oh but guess what - you won't because the interest from Chrysler
Financial is much lower then a bank and your saving a lot of money
as a result of it.

In fact your saving so much money that even with the additional late
fees that Chrysler Financial your still saving money over a regular
car loan.

So why are you complaining?

>Evidently not. Just a bunch of
>guys that sell stuff to them.

I doubt that. Most of the people that post here are in one of the following
groups:

1) people that have cars that are broken and who don't have enough money
to pay a mechanic to fix them, or to buy the service manuals, or to buy the
proper tools, and post long details about the problem hoping for that
response
that says "I know EXACTLY what the problem is and here's how to fix it"
Sometimes they get lucky, more times than that they don't.

2) Ford/GM/Honda enthusiasts, people with axes to grind, people on
Missions from God (like student mechanic),
people pissed at Chrysler and so on who just want a forum to vent their
speen
and stir up trouble.

3) a few professional mechanics, some retired, some not, that are bored with
doing 10 oil changes in a day and are looking for some mental stimulation

4) a larger army of DIYers who are paying back the advice they got from
group #3 and #4 when they themselves started out in group #1

>Bogus. Thanks guys. Chivalry is surely dead.
>

Do you know how many people on the Internet that use male names
are females, and how many people on the Internet that are females
use male names? Hundreds of thousands, if not millions.

Most experienced posters look at the writing to determine the
sex of the poster. In your case, the fact that you continue to
post replies is more indicative of the male "my dick's bigger than
yours" approach to arguments than the "let's both be friends and
agree to disagree" approach to arguments.

--
Ted Mittelstaedt te...@toybox.placo.com

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