Problems with Firewire Card
Michael Oswald
I recently purchased a Focusrite Saffire LE.
Now when playing a file no matter from which application (Wavelab,
Windows Media Player etc.), the output is distorted like digital
clipping and the sound is warbling like the sample rate does
periodically deviate (like an old tape). The wave-files are clean and
play back normal with the on-board soundcard. When an instrument is
attached to an input, it is monitored cleanly without distortion,
recording it and then playing the recorded wave shows again distortion.
The distortion appears at all levels, no matter how low they are set and
on all outputs I have checked (headphone, output 1/2).
Download and installation of the newest drivers didn't help.
Went to the dealer, they replaced the Saffire but here is the same
problem, so it seems either a Firewire problem or some incompatibility
in the hardware.
The system is a Pentium 4 D805 Dual Core with WindowsXP and a PCI
Firewire card wit ha VIA chipset. Installation and use of SaffireControl
works normally, it only affects playback.
Does anybody have an idea what could be wrong?
lg,
Mike
Mike Rivers
Michael Oswald wrote:
> Went to the dealer, they replaced the Saffire but here is the same
> problem, so it seems either a Firewire problem or some incompatibility
> in the hardware.
Sometimes that happens. I'd suggest that you start talking with
Focusrite about this. Tell us how good their tech support for this
product is. It's not a very popular device, so I'd thinik they'd want
everyont who has one to be tickled with it and tell everybody.
There are so many tweaks for a computer and past (and no longer likely
to be relevant) incompatabilities that we don't really need another
thread about them, but this will probably develop into another one
anyway.
Check all the settings, use the largest buffer (latency) size you can,
and see if you can get it working even under less than an optimum
setup. Then start chipping away with the tweaks until you can get the
timing performance you need. No two setups are identical, so don't
expect a perfect solution.
DC
WSJU Don
Mike Rivers
DC wrote:
> Is this the WSJU Mike? : )
I don't think so.
Michael Oswald
> Is this the WSJU Mike? : )
No, I don't think so :)
lg,
Mike
Michael Oswald
> Sometimes that happens. I'd suggest that you start talking with
> Focusrite about this. Tell us how good their tech support for this
> product is. It's not a very popular device, so I'd thinik they'd want
> everyont who has one to be tickled with it and tell everybody.
Hm, I sent them a mail last wednesday, got no reply until now. I will
keep trying...
> There are so many tweaks for a computer and past (and no longer likely
> to be relevant) incompatabilities that we don't really need another
> thread about them, but this will probably develop into another one
> anyway.
Yeah, I know...
> Check all the settings, use the largest buffer (latency) size you can,
> and see if you can get it working even under less than an optimum
> setup. Then start chipping away with the tweaks until you can get the
> timing performance you need. No two setups are identical, so don't
> expect a perfect solution.
I tried several sowftware tweaks, no success until now. Next thing is to
replace the firewire PCI card. I read somwhere this fixed some firewire
issues on MAC's.
I'll keep trying...
lg,
Mike
Michael Oswald
After a week or so, Focusrite emailed me to my question and pointed me
to some of their beta drivers as well as some fixes from Microsoft.
Installing of this didn't change the problem, so I got a new PCI
Firewire interface with a Texas Instrument chipset.
With this card, the problem was a lot better, but the sound still
distorted on software activity. I finally found, that the Fix for the
IEEE-1394 driver from Microsoft for XP SP2 didn't install all files
somehow. So I manually copied the file and voilla, now it's working.
Thanks to all for support!
lg,
Michael
Moofassa
tell me where to get the fix from Microsoft for SP2?? Which files do I
need to copy to my PC to fix it?
Thank you!!!
Jon Wendzina
Michael Oswald a écrit :
Michael Oswald
> Michael I have the same problem as you. Please please please can you
> tell me where to get the fix from Microsoft for SP2?? Which files do I
> need to copy to my PC to fix it?
Simply go to the Microsoft Website and search for 'SP2 1394', you should
get a link to a Knowledge-Base article (KB885222). This file should be
installed and you need to add a registry key. The procedure for this is
described in the Knowledgebase Article.
On my computer, the files didn't install, so I unpacked them and copied
them manually. After adding the registry key and a restart, the Saffire
worked.
lg,
Michael