On Mon, 29 Jul 2013 11:29:11 -0700,
walk...@nv.net (hank alrich)
wrote:
>Mike Rivers <
mm1...@yahoo.com> wrote:
>
>> On 7/29/2013 10:40 AM,
ssmus...@gmail.com wrote:
>>
>> > And when I posted the problem on Behriner users forum another guy
>> > reported EXACTLY THE SAME PROBLEM! The unit I bought brand new just ran
>> > out of warranty, so I am stuck with 2 lemmons from Behringer.
>>
>> You got a response (two, actually) from a customer support person at
>> Behringer. They want your unit (or units) to study the problem. Don't
>> worry about them being just out of warranty. Get them into the hands of
>> the people who can help. They aren't doing you any good, and we sure
>> can't help you.
>>
>> If you didn't get a useful reply from
CA...@music-group.com try again.
>> Point them to the forum thread and ask where and how to ship your units
>> off to get the suspicious board replaced. Don't tell them they have a
>> design problem. There may be a manufacturing engineering problem that
>> causes the intermittent behavior, and the best way they can fix that is
>> to study known defective units.
>>
>> Don't waste your time bitching here, do something pro-active to help
>> yourself and other users of Behringer products that share the same
>> effects circuit board.
>
>What Mike said. Keep in mind that one's behavior may generate a positive
>or negative response from those capable of offering assistance. A good
>attitude and restraint in thinking one is qualified to assess the root
>of a problem can go a long way in the direction of satisfactory
>resolution.
>
>All Behringer kit is not created alike. Years ago Behringer replaced a
>couple of DEQ2496's I'd installed in a dance studio, which failed just
>out of warranty. The replacement units are still working, as are the
>others that were installed. This is roughly six years of 12 to 16 hour
>days, 360+ days a year.
>
>A wide variety of causes may underlie this type of repeated failure. The
>Great Capacitor Formula Robbery comes to mind, a situation that affected
>electronics of very many types from lots of manufacturers, for a long
>time.
>
>Diagnosis is unlikely if one does not have the failed examples to
>examine. Short of that it's guesswork, and welcome to the innernut.
There was one Behringer unit from the bad electrolyte days that I
looked at that had over 50 bad electrolytics. It went into the trash.