Do they still have those free clinics?
No, they do not. But they still exist, and they will still service
your unit.
On the other hand, what model/type is it? Very most likely what is
wrong is more of a mainenance item than a component failure, based on
the symptom you describe.
http://www.roger-russell.com/clinics.htm
Peter Wieck
Melrose Park, PA
Besides McIntosh themselves, another good person to seek for
repair-resoration, would be Terry Dewick. Do a google, you will find
him.
Mark
The clinics no longer exist. However, the McIntosh factory does
recommend, highly, Absolute Sound Labs in Minnesota, as a factory
trained servicer that has serviced for them since 1966. If that isn't
a good option contact Sharon Butt at McIntosh.
I have had several pieces done by Absolute Sound and they were
returned as if they were new.
Kevin Puckett
(Long Live Analog!!)