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[Kitchen Nightmares] Screaming, Expletives, and, Eventually, Police: All in the First Night of Kitchen Nightmares Taping at Amy's Baking Company

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Ubiquitous

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May 10, 2013, 4:39:00 AM5/10/13
to
By Laura Hahnefeld

Yelpers went nuts over the weekend -- and guess who was the topic? Amy
Bouzaglo of Amy's Baking Company in Scottsdale, who apparently cooked up
a storm on Saturday.

In fact, I reached out to one diner who was at Saturday night's taping
of Kitchen Nightmares at Amy's. He got a very real dose of reality
television -- more than he bargained for, actually.

See also:
- Name-Calling Restaurant Owner Back in Spotlight: Amy's Baking Company
in Scottsdale Targeted for Upcoming Kitchen Nightmares with Gordon
Ramsay

Although he had heard about owner Amy Bouzaglo's reputation, the diner,
who wishes to remain anonymous because of a confidentiality agreement he
signed for the show's producers, tells me he was more a fan of the FOX
reality show -- in which British celebrity chef Gordon Ramsay spends a
week with a failing restaurant to try and bring it back to life -- and
wanted to be a part of it. What he didn't count on was the chaos that
happened that evening.

"I couldn't believe it was real," he says.



Unknown
Samy and Amy Bouzaglo of Amy's Baking Company.
The scene started almost immediately.

"It was very tense," the diner tells me, "you could hear Amy [Bouzaglo]
yelling in the kitchen and Samy [Bouzaglo's husband] was running all
over the dining room. Other tables were complaining and people were
leaving because they were waiting so long for their food. My partner and
I had reservations for 6:45. By 9:30, we still hadn't received our
pizza."

Thinking the drama might be part of the show, the diner talked to one of
the show's producers, who confirmed that what was happening was real.

Still without pizza, the diner went up to the cash register to talk to
Samy, who was arguing with another customer. When Samy saw the diner, he
told him his pizza was coming. When the diner answered that Samy had
told the diner that an hour ago, Samy responded by saying, "Why don't
you go fuck yourself."

And, according to the diner, it wasn't long before Amy came out to see
what was happening.

"She was yelling and screaming 'get the fuck out' and saying if we
weren't going to pay for our drinks, she was going to call the cops. She
called me a 'tough guy' and said, 'You better correct your acting skills
if you're trying to get on TV.' The producer said he would pay for our
bill and that we should leave."

The diner adds, "The producers told me they had never seen anything like
this."

When the diner and his partner walked out, he says the Scottsdale police
were already on the scene and tells me they were responding to a 911
hangup call he presumes was made by Amy. He goes on to say he heard Amy
tell the police she had been "set up."

To add to the evening's disaster, the diner says he never did get to see
Gordon Ramsay.

When I called Samy to ask for his side of the story, he told me couldn't
talk to me because "Ramsay was there."

A call to one of the producers of the show has not yet been returned.

The Scottsdale Police Department confirms for Chow Bella they came out
to Amy's Baking Company on Saturday evening following a 911 hangup call.
They concluded everything was fine and left without making a report.


--
"Re-electing Obama is like backing The Titanic up and hitting the
iceberg a second time."

Obveeus

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May 11, 2013, 2:19:03 PM5/11/13
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"Ubiquitous" <web...@polaris.net> wrote:
> "It was very tense," the diner tells me, "you could hear Amy [Bouzaglo]
> yelling in the kitchen and Samy [Bouzaglo's husband] was running all
> over the dining room. Other tables were complaining and people were
> leaving because they were waiting so long for their food. My partner and
> I had reservations for 6:45. By 9:30, we still hadn't received our
> pizza."
>
> Thinking the drama might be part of the show, the diner talked to one of
> the show's producers, who confirmed that what was happening was real.

What an odd definition of 'real'. An entire show based around fake
controversy in the kitchen and whether or not they will be able to serve a
room full of fake guests in the dining area...and how amazing is it that the
fake guest in the dining room apparently doesn't even realize that his role
here is not 'reality'.


wolfagain

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May 11, 2013, 2:45:11 PM5/11/13
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More Scripted than Rachel Maddow reporting the "News"....Loon News!

totonno.c...@tin.it

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May 13, 2013, 8:13:22 PM5/13/13
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I normally watch the UK version of Kitchen Nightmares, but after finding Amy's
Facebook page at the very top of Reddit (or as Amy calls it, "The Reddits")
cringepics I was blown away. Amy has boarded the bus to crazy town, crashed it
off a bridge, and hyjacked the crazy train instead, choo choo!

Seriously, I'm confused as to why they called Gordon to their money laundering
front in the first place. They could have benefitted from a standard revamp
with a new menu and decor, but nothing was going to change the owners'
attitudes. In their eyes, they are perfect. I'm sorry but there's no excuse for
a PIZZA taking that long to come out. Granted I have only worked in places
where the pizza dough was prepressed and proofed in pans, I honestly can't
figure out how a pizza takes that long. Also I'm not sure if it has been posted
yet, but Amy does not make any of the deserts, they are brought in from the
outside. For a place with BAKING in the name that is extremely telling, and
sad.

My popcorn is not big enough for this much drama. Hoping Amy doesn't come to
her senses and shut the facebook page down. http://imgur.com/tCp90.gif



J. Raines

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May 13, 2013, 11:56:40 AM5/13/13
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In article <kmlssv$dui$2...@dont-email.me>, web...@polaris.net wrote:

>Yelpers went nuts over the weekend -- and guess who was the topic? Amy
>Bouzaglo of Amy's Baking Company in Scottsdale, who apparently cooked up
>a storm on Saturday.
>
>In fact, I reached out to one diner who was at Saturday night's taping
>of Kitchen Nightmares at Amy's. He got a very real dose of reality
>television -- more than he bargained for, actually.
>
>See also:
>- Name-Calling Restaurant Owner Back in Spotlight: Amy's Baking Company
>in Scottsdale Targeted for Upcoming Kitchen Nightmares with Gordon
>Ramsay
>
>Although he had heard about owner Amy Bouzaglo's reputation, the diner,
>who wishes to remain anonymous because of a confidentiality agreement he
>signed for the show's producers, tells me he was more a fan of the FOX
>reality show -- in which British celebrity chef Gordon Ramsay spends a
>week with a failing restaurant to try and bring it back to life -- and
>wanted to be a part of it. What he didn't count on was the chaos that
>happened that evening.
>
>"I couldn't believe it was real," he says.
>
A lot of discussion of this episode on Chowhound forums too. Apparently lots of
her photos were stolen from other sites. I think ABC have taken them down from
their site, but at least one was taken from Paula Deen's site.

And now AMy is admitting on FB that she doesn't make the desserts. Not
surprising. There is no way she would have the time to make all those desserts
if she is also cooking everything (very, very slowly) during service time as
well.

http://www.dol.gov/whd/regs/compliance/whdfs15.pdf

Someone at Chowhound also posted this regarding tips.

"Retention of Tips: A tip is the sole property of the tipped employee
regardless of whether the employer takes a tip credit. The FLSA prohibits any
arrangement between the employer and the tipped employee whereby any part of
the tip received becomes the property of the employer. For example, even where
a tipped employee receives at least $7.25 per hour in wages directly from the
employer, the employee may not be required to turn over his or her tips to the
employer."




anim8rFSK

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May 15, 2013, 11:06:24 PM5/15/13
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In article <13ea06261c6.tot...@tin.it>,
Yeah, I don't get what they were trying to accomplish.

> attitudes. In their eyes, they are perfect. I'm sorry but there's no excuse
> for
> a PIZZA taking that long to come out. Granted I have only worked in places
> where the pizza dough was prepressed and proofed in pans, I honestly can't
> figure out how a pizza takes that long.

Easy if you get behind and don't have unlimited oven space, and have one
nitwit making all the crusts - that's a serious bottleneck.

Also I'm not sure if it has been
> posted
> yet, but Amy does not make any of the deserts, they are brought in from the
> outside. For a place with BAKING in the name that is extremely telling, and
> sad.
>
> My popcorn is not big enough for this much drama. Hoping Amy doesn't come to
> her senses and shut the facebook page down. http://imgur.com/tCp90.gif

--
"Every time a Kardashian gets a TV show, an angel dies."

Obveeus

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May 16, 2013, 8:34:18 AM5/16/13
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"anim8rFSK" <anim...@cox.net> wrote:

> "mathieuo...@yahoo.fr" <totonno.c...@tin.it> wrote:
>>In their eyes, they are perfect. I'm sorry but there's no excuse for
>> a PIZZA taking that long to come out. Granted I have only worked in
>> places
>> where the pizza dough was prepressed and proofed in pans, I honestly
>> can't
>> figure out how a pizza takes that long.
>
> Easy if you get behind and don't have unlimited oven space, and have one
> nitwit making all the crusts - that's a serious bottleneck.

I was at a CiCi's last week eating pizza when three school busses pulled up
and dumped out a zombie horde of hungry teenagers on some sort of sports
outing. The CiCi's managed to provide pizza for them just as fast as they
could file in. The only bottleneck was the cash register as each kid paid
for their own meal. CiCi's may not be gourmet pizza, but it is decent,
fast, and the people that work there still take time to greet you when you
come in and thank you for coming on your way out.


anim8rFSK

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May 16, 2013, 9:48:33 AM5/16/13
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In article <kn2jh3$643$1...@dont-email.me>, "Obveeus" <Obv...@aol.com>
wrote:
I think I've related this before, but I took Mom into Cici's (Tower
Plaza) once, just for some novelty, and as she was in a wheelchair, the
help swarmed us, including the manager, making sure I didn't have to
carry anything and could just care for her. Even after we were seated
the manager himself came over to get us seconds (at the end I asked to
speak to the manager, just to tell him how great his staff was, and,
oops, it was the guy who had been hovering at the table). It was pretty
awesome. And they didn't want me tipping, either - I tried. All this
for $4.

COWBOY

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May 14, 2013, 5:20:33 PM5/14/13
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In article
<20130513145610.NSDN31063.eastrmfepo101.cox.net@eastrmimpo209>,
dr...@cox.net wrote:
>
>
>In article <kmlssv$dui$2...@dont-email.me>, web...@polaris.net wrote:
>
>>Yelpers went nuts over the weekend -- and guess who was the topic? Amy
>>Bouzaglo of Amy's Baking Company in Scottsdale, who apparently cooked up
>>a storm on Saturday.
>>
>>In fact, I reached out to one diner who was at Saturday night's taping
>>of Kitchen Nightmares at Amy's. He got a very real dose of reality
>>television -- more than he bargained for, actually.
>>
Wow, I just watched this online. In the UK we have KN on TV but it's a couple of
years old, so I wouldn't have known about this one except that the Daily Mail had
an article about it, so I checked it out.

I think Amy has Narcissistic Personality Disorder, and a total inability to accept
criticism. Until I learned that she didn't make those desserts, I thought there
might be some potential for her to run a dessert place, but obviously not. They
are so deluded that it didn't occur to her and Samy that they were (a) in any way
at fault or (b) that their lies wouldn't be exposed once they'd been on TV.

Awful, awful people. I hope they get in trouble for stealing the tips. I'm sure
they'd welcome the IRS scrutinising the business finances ...

Incidentally, in the UK Gordon Ramsay's shows aren't shown on the BBC. He's
contracted to Channel 4, one of our commercial stations. I think BBC America must
buy shows from the commercial channels, because when I'm in the States I'm always
surprised to see commercial channel shows on BBC America. We also get KN without
the bleeps, so we get all the swearing too

Mason Barge

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May 17, 2013, 11:12:42 AM5/17/13
to
On Wed, 15 May 2013 20:06:24 -0700, anim8rFSK <anim...@cox.net>
wrote:
Well, the entire storyline of the series is that there is someone who
is responsible who Ramsay has to break down psychologically, by
heaping abuse on them, until the third reel, when they tearfully see
the error of their ways (or get fired).

Walking away is Ramsay's nuclear bomb for people with an extremely
well-developed ability to rationalize and self-justify, and it has
always worked before, because most of these people are about to lose
their life savings and damned well don't want to see him leaving
before they get their brand new kitchen or dining room for free.

anim8rFSK

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May 17, 2013, 12:44:23 PM5/17/13
to
In article <brhcp89goonptj64c...@4ax.com>,
Right, but what's going on in Amy's tiny little mind? If she's firmly
convinced that her food couldn't be better, or faster, or cheaper, and
that people hate her because she loves God, what did she possibly expect
Ramsey to *do*? He loved her kitchen. He didn't say anything about the
...

oh dear god.

I just figured it out.

She thinks she's got the perfect restaurant.

She thinks Ramsey is going to walk in and say

"You have the perfect restaurant. There is no change I can make to
improve it, for it cannot be improved. Anyone that doesn't eat here and
like it is a fool."

On national TV.

Ubiquitous

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May 17, 2013, 3:09:31 PM5/17/13
to
anim...@cox.net wrote:
> Mason Barge <mason...@gmail.com> wrote:

>> Well, the entire storyline of the series is that there is someone who
>> is responsible who Ramsay has to break down psychologically, by
>> heaping abuse on them, until the third reel, when they tearfully see
>> the error of their ways (or get fired).
>>
>> Walking away is Ramsay's nuclear bomb for people with an extremely
>> well-developed ability to rationalize and self-justify, and it has
>> always worked before, because most of these people are about to lose
>> their life savings and damned well don't want to see him leaving
>> before they get their brand new kitchen or dining room for free.
>
>Right, but what's going on in Amy's tiny little mind? If she's firmly
>convinced that her food couldn't be better, or faster, or cheaper, and
>that people hate her because she loves God, what did she possibly expect
>Ramsey to *do*? He loved her kitchen. He didn't say anything about the
>...
>
>oh dear god.
>
>I just figured it out.
>
>She thinks she's got the perfect restaurant.
>
>She thinks Ramsey is going to walk in and say
>
>"You have the perfect restaurant. There is no change I can make to
>improve it, for it cannot be improved. Anyone that doesn't eat here and
>like it is a fool."
>
>On national TV.

Exactamundo!

Amy wanted GR to tell all "those haters" they're wrong.
On TV.

Mason Barge

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May 17, 2013, 4:43:31 PM5/17/13
to
On Fri, 17 May 2013 15:09:31 -0400, Ubiquitous <web...@polaris.net>
wrote:
Yeah, but that's what every restaurant on the show wants. Along with
some publicity and a new kitchen ;)

anim8rFSK

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May 17, 2013, 6:52:46 PM5/17/13
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In article <kn5v1v$id7$1...@dont-email.me>,
yep

just

wow

I have successfully understood an insane woman

all those years of dating
have finally paid off

Claudia Molina

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May 17, 2013, 4:15:44 AM5/17/13
to
The crazy is just funny for words.

Kudos to those who correctly called that Amy the Insane did not do the baking that
Gordon loved. So not only is it another example of this couple being a pair of lying
liars who lie, it means the only thing this restaurant had going for it, the baked
goods are not from the restaurant. What an embarrassment and a disgrace.


In article <kmlssv$dui$2...@dont-email.me>, web...@polaris.net wrote:

Mason Barge

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May 18, 2013, 9:25:53 AM5/18/13
to
On Fri, 17 May 2013 03:15:44 -0500, "Claudia Molina"
<in...@mktestrategico.info> wrote:

>The crazy is just funny for words.
>
>Kudos to those who correctly called that Amy the Insane did not do the baking that
>Gordon loved. So not only is it another example of this couple being a pair of lying
>liars who lie, it means the only thing this restaurant had going for it, the baked
>goods are not from the restaurant. What an embarrassment and a disgrace.

OTOH, do you really think Gordon didn't know she bought them from an
outside bakery *before* he asked the question?

benjamin

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May 18, 2013, 10:20:58 PM5/18/13
to
On Saturday, 18 May 2013 09:25:53 UTC-4, Mason Barge wrote:
> On Fri, 17 May 2013 03:15:44 -0500, "Claudia Molina"
>
> <in...@mktestrategico.info> wrote:
> r-
>
>
> >The crazy is just funny for words.

> OTOH, do you really think Gordon didn't know she bought them from an
> outside bakery *before* he asked the question?

I wondered that myself. He asked several times. Maybe
he could tell they simply weren't equipped to make that
sort of baked goods.

I also wondered how it would have gone done with John
Taffer of Bar Rescue. He is far more in-your-face than
Ramsay. Samy and John would have come to blows for sure.

Am the only once who started feel the smallest bit of
sympathy for Amy? Yes she is a nasty crazy piece of
work. When she made that adorable Katy cry it was unforgivable.

but.....

I have to wonder what damage she suffered in her life to turn
her in to - as Katy put it - Cruella De Ville. I'm guessing that
she might well be able to make a dish or two at home that are
decent. Looking at the Yelp reviews that are neither obvious
fakes from them nor the 1 star crucifictions, it seems that she
can make something decent when not under pressure.

My theory is that when faced with multiple orders she loses it.
Add to that the fact she simply can't take criticisms and you
have a train wreck you can't look away from.

On Reddit Katy said that the filming of KN brought out the worst
of both of them. I'm thinking the restaurant was especially busy
because of that.

Katy's Reddit comments:

http://www.reddit.com/user/katycipriano

cloud dreamer

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May 19, 2013, 8:42:23 AM5/19/13
to
On 18/05/2013 11:50 PM, benjamin wrote:
> On Saturday, 18 May 2013 09:25:53 UTC-4, Mason Barge wrote:
>> On Fri, 17 May 2013 03:15:44 -0500, "Claudia Molina"
>>
>> <in...@mktestrategico.info> wrote:
>> r-
>>
>>
>>> The crazy is just funny for words.
>
>> OTOH, do you really think Gordon didn't know she bought them from an
>> outside bakery *before* he asked the question?
>
> I wondered that myself. He asked several times. Maybe
> he could tell they simply weren't equipped to make that
> sort of baked goods.
>
> I also wondered how it would have gone done with John
> Taffer of Bar Rescue. He is far more in-your-face than
> Ramsay. Samy and John would have come to blows for sure.
>
> Am the only once who started feel the smallest bit of
> sympathy for Amy? Yes she is a nasty crazy piece of
> work. When she made that adorable Katy cry it was unforgivable.
>
> but.....


I feel a bit of sympathy for her....because she set herself up to be
abused by the internet and she doesn't have the sweetest clue that she
is responsible.

I lay the blame on Samy for perpetuating her delusions. As noted by
some, I think he is supporting the restaurant through other means -
whether from previously earned riches or other less legal means - and
this keeps her in her fantasy land that the restaurant is good.

And the pastries bought elsewhere likely bring in a handsome profit and
it's easy for a customer to get the pastry and leave. The problem is
with the sit down customers.

If Samy doesn't get her professional help, she's likely to have a
complete meltdown and do herself in. Only so long someone can take this
kind of global harassment.

..

Mason Barge

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May 19, 2013, 3:44:40 PM5/19/13
to
On Sat, 18 May 2013 19:20:58 -0700 (PDT), benjamin <ben...@gmail.com>
wrote:

>On Saturday, 18 May 2013 09:25:53 UTC-4, Mason Barge wrote:
>> On Fri, 17 May 2013 03:15:44 -0500, "Claudia Molina"
>>
>> <in...@mktestrategico.info> wrote:
>> r-
>>
>>
>> >The crazy is just funny for words.
>
>> OTOH, do you really think Gordon didn't know she bought them from an
>> outside bakery *before* he asked the question?
>
> I wondered that myself. He asked several times. Maybe
>he could tell they simply weren't equipped to make that
>sort of baked goods.
>
> I also wondered how it would have gone done with John
>Taffer of Bar Rescue. He is far more in-your-face than
>Ramsay. Samy and John would have come to blows for sure.
>
> Am the only once who started feel the smallest bit of
>sympathy for Amy? Yes she is a nasty crazy piece of
>work. When she made that adorable Katy cry it was unforgivable.
>
> but.....
>
> I have to wonder what damage she suffered in her life to turn
>her in to - as Katy put it - Cruella De Ville.

Eh, well, it's nice of you; and it's true, she's a human being.

OTOH, I try to avoid the "liberal trap" of explaining away the evils
done by people with a hard past. It's the down side of living in a
free country: You expect not to be impeded by misfortunes of birth,
but comcomitantly you are responsible for who you are.

benjamin

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May 19, 2013, 4:14:13 PM5/19/13
to
I also wonder about the damage people suffered who compulsively have
to insert their politics into everything.

BTR1701

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May 19, 2013, 6:13:14 PM5/19/13
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In article <a1db476b-e3c8-4d67...@googlegroups.com>,
What exactly is political about personal responsibility?

Mason Barge

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May 19, 2013, 7:21:58 PM5/19/13
to
On Sun, 19 May 2013 13:14:13 -0700 (PDT), benjamin <ben...@gmail.com>
wrote:

>On Sunday, 19 May 2013 15:44:40 UTC-4, Mason Barge wrote:
>> On Sat, 18 May 2013 19:20:58 -0700 (PDT), benjamin <ben...@gmail.com>
>>
>> wrote:
>
>> > I have to wonder what damage she suffered in her life to turn
>> >her in to - as Katy put it - Cruella De Ville.
>>
>>
>> Eh, well, it's nice of you; and it's true, she's a human being.
>>
>>
>>
>> OTOH, I try to avoid the "liberal trap" of explaining away the evils
>> done by people with a hard past. It's the down side of living in a
>> free country: You expect not to be impeded by misfortunes of birth,
>> but comcomitantly you are responsible for who you are.
>
> I also wonder about the damage people suffered who compulsively have
>to insert their politics into everything.

Sorry. I was still reeling from that stuff about schools in
California.
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