Logitech Camera Connected But Not Working
Zareen Zapata
@zen Turtle. I know your pain. Short summary: No solutions. Apple and Logitech will keep on sending the issue back at each other. I have been down that rathole. I have tried everything that both parties suggested. The only thing I can guaranty is that you are not the only one with the problem and that no one seems to know of a permanent solution or be particularly interested in finding one. You may get some luck by moving everything to the 2.4Ghz network. Full disable of 5Gh. but even this is not guaranteed to work or provide a long term stable solution.
OK, I have resolved this issue in my own setup. I have 4 cameras and they have all, at various times, been very problematic. However, they are now completely stable. I have a Unifi Dream machine as my main router and network consisting of a Ubiquiti US-24-250W Main Switch and Unifi UAP-AC-Lite combined with fixed ethernet ports in my house. I have a couple of small Ubiquitie USW-Flex PoE switches dotted around as well.
I have posted several times before and have spent countless days, weeks and months trying to keep the Logitech Circle View cameras working. As stated before I have the simplest connection. Camera's are close to the router, FIOS Internet, have tried all the tricks mentioned here. However the conclusion you will also come to is the Logitech Circle View Cameras will not reliably stay online. Shame on Apple and Logitech for promoting this as an official solution. There is clearly something going on between the Logitech Camera and Apple HomeKit that doesn't work and I have not seen either company making an effort to fix it.
My biggest observation has been that the Logitech cameras will stay online more consistently if you set them to not record to the cloud. But this defeats the purpose for most as it did for me. And for me this only meant a few weeks vs a few hours.
My final solution was to purchase a different brand camera. I purchased a Aqara 2K Indoor Security Camera E1. The camera is about $60. Although you have to install Aqara's app to get most of the advance features like panning around the room. I have had this camera for 5 months, connected on the same network as the Logitech. The Logitech is almost always offline while the Aqara is not. Even if there is a rare power failure or my hub or router reboots, the Aqara reconnects in minutes without any action from my side. What we would all expect.
I have given up on the Logitech Circle View and recommend everyone else here does the same. I haven't seen any action from Logitech or Apple to fix the issues. I am not recommending Aqara but hope to save you all the time I wasted trying to get the Logitech products to work. Look elsewhere in my opinion.
I am going to provide my input in case it helps anyone who may be in my situation. I am not an IT expert. I have two Circle View cameras and a doorbell that is hardwired. The doorbell has not caused me any problems. I used to have an old 2015 Apple router unit. When I first installed these cameras and doorbell two years ago, everything worked flawlessly through the home kit app. Recordings were never missed. Nothing ever went offline. Then I bought a brand new Orbi Mesh system (RBRE960) with the router and two satellites. We were starting to get a lot of connected devices and I thought it would be helpful. That's when these cameras stopped being awesome.
They would constantly go offline and recordings were random and rare with any motion. I spent hours and hours researching the problem and ultimately, I gave up. This week, I had tech support at my home for other issues and I brought up my problems. He asked me where my router and satellites were I showed him. He said I think they are too close together and they are confusing your devices. So, at his advice, I disconnected both satellites and ran just the Orbi router for the day/night. The Circle View cameras worked flawlessly. They did not go offline and they recorded all motions as directed. I was surprised that one Orbi router by itself covered full bars in my entire 2,600 SF home except for one room. I set up both satellites, one in that room and another in the garage, all of them pretty far apart. And so far the cameras are working flawlessly.
If you have a mesh WiFi system and your Circle View cameras are not working as they should, consider disconnecting your satellites and testing them with just your router, and if it works, try setting up your satellites as far apart as possible in your home. I would say mine are probably 60-70 feet apart, with one in the basement and the other in the garage, and the router in my main living room under my TV.
With this being a third-party accessory, your best option may be to contact Logitech for assistance as they'll be versed in anything the camera may need such as an update. You can access support here: Logitech Support + Download
I am trying to get Logitech C920 webcam to work in a Citrix VDI deployment. I was not able to get the HDX webcam redirection to work. I was able to set the USB redirection to globally deny and then allow my webcam and a few other devices to function as needed. When trying to use video in MS Teams or other UCC platform, the video starts well and then starts to scramble and jump without stopping. If I unplug the camera and plug back in, it will start normal again, but quickly revert to the jumping. Has anyone see this and are there any recommended steps? I am trying to make this work for Teams/Webex/GTM/etc. I am running 11.05.133 of Igel OS on UD6LX devices.
I have followed all of these and are still having the issue The HDX webcam redirection is not working with my cameras. I am having to fall back on native USB redirection to have the Citrix session see the cameras.
I realize that this may or may not show as optimized. I know that it used to be that only the 32-bit version was able to be optimized with linux clients for Citrix. I am not sure if this is the case still or not, but regardless of being optimized, I just attempting to get the video to work if possible.
I just went through the new IGEL guide and followed all of the steps and my camera disappeared once again. I then removed the policy for webcam redirection and it came back. I just performed a test call and the image seems more stable, but I will need to test more to see if the images continues to bounce and go crazy. I saw where there were some more settings in registry added and some different items for codec that I missed originally.
I will give these a look! Thanks! I am running then 2103 baked into 11.05.133. My Citrix environment is running 1912 CU2. Yes, all settings have been cleared and the UMS setting is there and enabled. As noted earlier if I move a running session from the Igel client that is not working to a Windows or Mac, the optimization takes effect and starts working. The session is optimized and using the same c920 camera.
I just updated Zoom Meetings to the latest version and all of the sudden my Logitech C922 Pro Stream webcam stopped working with Zoom meetings. The camera works fine in all other applications that I have tested (Teams, WhatsApp, Logitech settings, Windows Camera). Zoom recognizes that the camera is plugged in, since it is an option under video settings, and the microphone on the camera is working fine in Zoom Meetings. But when I try to enable video in a meeting, it just shows a black screen (or a frozen image if I switch from my built-in camera to the C922). I am fully up-to-date on Windows 10, the latest Zoom version, the camera drivers, and all my graphics drivers. I have tried turning off and on all the settings I can find in Zoom video settings, and restarted my computer multiple times, and nothing has worked.
I am having a hard time making my webcam work for Ubuntu on Vmware 10. The webcam drivers are working fine on the host machine (checked it while using the facebook video calling and google hangout), but doesn't seem to work on the guest Ubuntu machine. The webcam indicator light for my laptop is on when I use cheese, but no image or video is shown , just a black blank page.
What worked for me with Windows 10 and Ubuntu 18.04 on an HP2570p was to start camera in Windows 10 and then connect the VM settings to the camera. Note that "lsusb" did not list the camera device unless it was running in Windows 10 first. Also, the Windows camera app disconnects when the camera is running in Vmware and vice versa. Manual disconnection of camera device from VM was necessary to resume operation in Windows 10 without rebooting ...
Virtual Machine Settings -> Usb Controller -> Change the Usb Compatability under Connection to USB 3.1 or USB 1.1. This worked for me in cheese, kamoso, gucview and in opencv. Initially, it was by default set to USB 2.0.
What is the problem?
Webcam randomly stops working within OctoPrint & RasPi altogether until reboot. Worked fine before switched to Raspberry Pi 4 (brand new build and setup from scratch - not even a restore from backup). Based on other similar posts I've read on this forum, it seems it may be related to specifically RasPi4s.
Feb 26 00:00:06 knoctopi webcamd[337]: Unable to dequeue buffer: No such device
Feb 26 00:00:06 knoctopi webcamd[337]: i: Error grabbing frames
Feb 26 00:00:06 knoctopi webcamd[337]: i: cleaning up resources allocated by input thread
Feb 26 00:00:06 knoctopi webcamd[337]: Unable to stop capture: No such device
Are you asking if the webcam works in Safe Mode or that the issue occurs in Safe Mode? In middle of print now so can't check, but the webcam works fine on boot - it just randomly stops working during jobs. If thinking that it may be due to a plugin conflict (assuming that Safe Mode basically disables plugins), the plugins I use + their configuration is exactly the same as they were when I used it on the RasPi3 (when I didn't have the issue.)
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