Pictures are no displayed

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Dr

unread,
Sep 20, 2010, 1:45:28 PM9/20/10
to ReadCHM, Algho...@hotmail.com
Thank you for this nice application
I'm using ReadChm to read my Textbooks, I noticed that when a long
chapter containing large amount of pictures is browsed, a number of
the pictures are not displayed.
I think this is due to insufficient memory in the ipad
I sugest you to add feature to devid these chapters when it exceeds
the the avaliable memory so that they are displayed in parts and all
pictures are displayed
Again thank you for this nice application

ReadCHM (Support)

unread,
Sep 20, 2010, 11:58:59 PM9/20/10
to ReadCHM
Hi! We're glad you enjoy the app.

To facilitate us identify and fix the issue, could you please share
some more information about the books you're having problem with?

Firstly, if one of the books you have issue with is freely available
(e.g. user manual of a product), then we appreciate if you could send
us the link to download it.

Otherwise, please share us with these pieces of information of one
particular book that the issue occurs on:
- What is the size of the book (in terms of megabytes)?
- Does the problem occur in all pages of that book or just some
pages? What are special about those pages (e.g. huge number of
pictures, very long content)?
- Have you tried reading the books on a computer (as opposed to the
iPad)? Does the issue also appear in the computer or not?

Thanks for using our application and reporting issue. Please feel
free to let us know if you have any other issue. We are very glad to
know what we could improve the app for the next better release.

Best Regards,
ReadCHM Support
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