BUSINESS SYSTEMS ANALYST in Chicago

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Annie-SPICRA

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Mar 11, 2015, 2:23:56 PM3/11/15

to AN...@spicra.com

Best Regards,

ANNIE

459 Herndon Parkway Suite 16 | Herndon VA 20170

Phone: 703-665-6677 * 103, 703-376-3825

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Email: an...@spicra.com | website: www.spicra.com

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From: Annie-SPICRA [mailto:an...@spicra.com]
Sent: Wednesday, March 11, 2015 1:02 PM
To: 'AN...@SPICRA.COM'
Subject: BUSINESS SYSTEMS ANALYST in Chicago

Please advise if you are suitable consultant for this project below.

Time is of the essence and your prompt response is greatly appreciated, thank you

BUSINESS SYSTEMS ANALYST

WITH IBM MDM, INFOSPHERE, BPM EXPERIENCE

Location: Northern Suburbs of Chicago

Term: 12 Months

Rate: All inclusive preferring local candidates or those willing to relocate to Chicago

Contract: C2C and no restrictions on citizenship

Please send resume and 2-3 End Client References as well.......

lient is looking for Experienced Business Systems Analyst with IBM MDM, InfoSphere and BPM experience.
This outstanding company is in the process of compiling and staffing the support desk and needs a strong BSA to champion the cause.
This person will partner with several company team members to build and document the support work.
You will need to be able to build a process, tools, documentation to start have the vision and ability to start to learn new software, and coordinate the work with 2 or more offshore help desk coordinators.

You must have outstanding communication and documentation skills and experience with a help desk environment……..

What the team does:
Experience in supporting desk for the World Class Customer Information and Enterprise customer data tools.
Experience with service calls from the software users.
Experience with solving issues such as LDAP/software security access, especially for new users.
Able to build team/project matures, and have experience identifying tasks in the tools that they can delegate to the support team.
Tasks include: re-loading data, restarting jobs, troubleshooting issues, user training (if users are having issues), etc.

What software:
Priority is IBM InfoSphere MDM, BPM and IIS

Nice to Have......
Opportunity to expand to WebMethods (enterprise service bus)
Spectrum (Pitney Bowes address validation)
Salesforce.com a plus

What tools we use:
SharePoint
JIRA/Confluence
Microsoft Suite
SQL and JAVA knowledge a huge plus

Hope this email finds you enjoying Spring in your part of the world………..

Best Regards,

ANNIE