New Member that needs help

[Tammy Haffner]

Hello everyone –

 

My husband and I became Royal Elite Members in March while staying at Sandos Playacar.  We are very excited about our new membership, but have had a horrible time communicating with Royal Elite!  Any suggestions on the best way of contacting a “real person” directly?

 

Tammy Haffner

[andrea harutunian]

1 866 384-7793 ALWAYS works for me :) sometimes u may have to call more than once because the phone system goes down every now and then or u may get a busy signal...they answer in spanish but speak many languages-just start talking lol
they have always been more than helpful  directing me to the right person when i call ...  

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From: thaf...@shepherdisd.net
To: re-con...@googlegroups.com
Subject: [RE-Connection] New Member that needs help
Date: Fri, 8 Apr 2011 14:45:41 -0500

Hello everyone –

 

My husband and I became Royal Elite Members in March while staying at Sandos Playacar.  We are very excited about our new membership, but have had a horrible time communicating with Royal Elite!  Any suggestions on the best way of contacting a “real person” directly?

 

Tammy Haffner

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[nichole falzon]

Hello

 

I too just became a member and had trouble contacting anyone for 3 days.  Finally a lady named Emily called me back.   She did tell me there was a death in the office and everyone has been at the wake and funeral.  I did call the number1-866-384-7793 or maybe you can contact her at em...@royaleliteexchanges.com. 

 

I hope to hear back from her soon i will see how it all works.

 

Nichole

[nichole falzon]

Hello
 
I too just became a member and had trouble contacting anyone for 3 days.  Finally a lady named Emily called me back.   She did tell me there was a death in the office and everyone has been at the wake and funeral.  I did call the number1-866-384-7793 or maybe you can contact her at em...@royaleliteexchanges.com. 
 
I hope to hear back from her soon i will see how it all works.
 
Nichole

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[Omar Escobar]

Hello everyone!

Tammy are you talking about Royal Elite or Royal Elite Exchanges?

If it is Royal Elite then you can contact any of us using our Contact
List:

Atención a Socios & Reservaciones / Reservations & Customer Service
Teléfono: 011.52 (984)877.40.40 / Fax 011.52 (984)877.40.59

Ext.
3209 Erick Ferrari customer...@royalelite.com
3201 Andrea Lopez customer...@royalelite.com
8905 Tamara Furcas customer...@royalelite.com
8904 Omar Escobar customer...@royalelite.com
3203 Cynthia Guzman customer...@royalelite.com
3206 Fabiola Flores customer...@royalelite.com
(51) 0402 Irais Cruz customer...@royalelite.com
3205 Alicia Chavira customer...@royalelite.com
3202 Roger Ayuso customer...@royalelite.com
3208 Raul Martinez customer...@royalelite.com
3213 Luis Lara customer...@royalelite.com
3207 Martha Serrano customer...@royalelite.com
(51) 0401 Kendra Mtz customer...@royalelite.com
3204 Gustavo Esparza rese...@royalelite.com

Finanzas/Finance

(552) 3242 Victor Gayosso fina...@royalelite.com
(552) 3245 Farid Adel fina...@royalelite.com
(552) 3246 Alicia Marquez fina...@royalelite.com
(552) 8985 Christy Interian fina...@royalelite.com
(552) 3244 Mario Montiel fina...@royalelite.com
(552) 3249 Yeimy Medina finan...@royalelite.com
(552) 3250 Pedro Chí finan...@royalelite.com
(552) 3251 Jossie Interian finan...@royalelite.com

Atención a Socios & Reservaciones / Reservations & Customer Service
México
Atención a Socios/Customer Service............01 800 674 4444
Reservaciones/Reservations..........................01 800 674 4444
Cobranza/Collections....................................01 800 030
0058
USA & Canada
Atención a Socios/Customer Service.............1 866 384 7793
Reservaciones/Reservations...........................1 866 384 7793
Cobranza/Collections.....................................1 877 258 8318