RE: [RCN Braemar Homeowners] Current RCN Internet Speed Offerings/Prices
Tina Gross
I was able to obtain the below internet speeds and prices available to Braemar resident this morning:
$20 for 25MB
$40 for 50MB
75 MB speed has been eliminated
$119 for 110 MB. The rep (Cindy) did mention that they have just launched the 110 speed and the system price was not showing the Braemar discount in her system. She speculated that our HOA may get the speed bump soon with the launch of 110 now being available. She advised checking back for pricing changes on this speed for Braemar residents. (This price is ridiculous, in my opinion!!)
Note that the jump to 50MB does require a modem swap (tech appt free of charge)
From: rcn-b...@googlegroups.com [mailto:rcn-b...@googlegroups.com] On Behalf Of Andrey Petrenko
Sent: Tuesday, December 31, 2013 7:34 PM
To: Tina Gross; rcn-b...@googlegroups.com
Subject: RE: [RCN Braemar Homeowners] Re: RCN Premium Package
I would like to propose for our Tech committee to publish updates from RCN in some central location like
www.braemarhoa.com/
for example I pay for Service 15Mb/2Mb ..$9.95
And I don't have place to check if it is correct for Breamar or this is default speed with no charge??
I cannot relay on RCN rep -looks like they don't know all details ....
Great finding Megin!
CC: rcn-b...@googlegroups.com; megin...@yahoo.com
From: tinas...@gmail.com
Subject: Re: [RCN Braemar Homeowners] Re: RCN Premium Package
Date: Tue, 31 Dec 2013 19:10:07 -0500
To: megin...@yahoo.com
I will call the main number to change my package first. I am currently paying $21 for Showtime and was quoted $11.95 for Starz. My last attempt at better prices was only a month ago.
Thank you Megin!! :)
Sent from my iPad
On Dec 31, 2013, at 7:00 PM, Megin <megin...@yahoo.com> wrote:
Hi Tina, I can’t remember her name, but I have her direct phone number on my caller ID (301)531-7827. I would call the main customer service before calling her. Andrey- that is the exact package I got and she told me that she was activating it for all Braemar residents..that we are eligible for everything that they advertise.
Thanks,
Megin
On Tuesday, December 31, 2013 5:48:36 PM UTC-5, Tina wrote:This is very interesting. I have had the same experience as you did with the premium channels and am currently paying higher prices than shown on the website!! Are you able to share this manager's name? We've been paying the higher prices for far too long.
Sent from my iPad
On Dec 31, 2013, at 5:09 PM, Megin <megin...@yahoo.com> wrote:Thank you to whoever contacted RCN. I received a call today from a manager and she told me that Braemar was INDEED eligible for all packages advertised on their website. They have fixed the glitch in their system. Happy New Year everyone!
Megin
On Monday, December 30, 2013 11:18:10 AM UTC-5, Megin wrote:I wanted to order Showtime today and I went to www.rcn.com/braemar and clicked on the link for “Premium Channels” and it advertised a bundle for $7.95 for Starz, Showtime, and TMC. After a probably 45 minute phone call, I was told that because we are braemar residents, they cannot contractually offer me that deal. The CSR was very nice, and very apologetic..but I feel like that is a bait and switch advertisement, and am not happy with RCN right now. If it’s not offered for braemar residents..then have your link go to different pricing!
Thank you,
Megin McRae
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