RCN Service price increase?
Benjamin
I have the first tier that should be $9.95 a month and this month's bill just came and it is showing a monthly charge of $10.00 a month.
I realize $.05 is not a lot of money, but I wanted to make sure the board approved it. If not, we need to raise hell to have it corrected, as RCN has been pretty shady over the years, with billing and charging fees when they shouldn't.
-Benjamin
Leah Weaver
Hi Benjamin,
We reached out to RCN about the $9.95 vs. the $10/month billing issue. Here is their response, “This was an oversight on our part. The $10 rate will be changed to $9.95.” They said they will make an adjustment on the next invoice.
I hope that helps, have a great week!!
LW
Warm Regards,
Leah Weaver, CMCA®, AMS®, PCAM®
Portfolio Community Manager
Community Management Corporation – An Associa® Company
4840 Westfields Boulevard, Suite 300, Chantilly, VA 20151
Office: 703-631-7200
Direct: 703-230-8592
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Leah Weaver
Ben,
They just came back and said that “Depending on what bill cycle someone is in, it may take 2 cycles to appear. For example, if the bill printed last night or last week, they won’t see it until the following invoice.”